ibis Sydney World Square

Hotels
•
ibis
7.5 (4579 reviews)
384 Pitt Street , Sydney , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Convenient setup
Cons:
Cleanliness issues
Noisy rooms
Small room sizes

Categories

Cleanliness
6.46
Several reviews highlighted cleanliness issues, including unpleasant smells and poor maintenance.
Service
8.43
The staff were described as friendly and helpful in multiple reviews.
Location
8.97
Most reviews praised the hotel for its excellent location in Sydney.
Room Quality
6.92
Rooms are described as small and lacking effective air conditioning.
Amenities
6.95
Amenities were generally acceptable but there were some complaints about missing features.
Value for Money
7.41
The pricing is considered fair for the location, although some felt the quality did not meet expectations.
Food and Beverage
7.46
Breakfast was mentioned positively; however, no major dining facilities were noted.
Overall Experience
7.43
Overall, a satisfactory experience with decent pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:17

Property Description

Convenient Location in Sydney CBD

Located in the heart of Sydney CBD, ibis Sydney World Square offers a prime location next to the World Square Centre. Just a short walk from Central Station and Hyde Park, this hotel provides easy access to key attractions such as the Queen Victoria Building for shopping enthusiasts.

Comfortable Rooms and Amenities

The air-conditioned rooms at ibis Sydney World Square feature modern amenities including free WiFi and flat-screen TVs. Guests can enjoy the convenience of a fitness centre, on-site restaurant, and bar. Each soundproofed room comes with en suite bathrooms, a small refrigerator, and tea/coffee making facilities.

Dining and Entertainment Options

Start your day with an extensive buffet breakfast at iBistro, set in a room adorned with Aboriginal art. Unwind with a drink at the iBar or opt for 24/7 room service. Additionally, the hotel's proximity to various bars and restaurants offers guests a range of dining choices.

Book your stay at ibis Sydney World Square for a memorable experience in the heart of Sydney CBD.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that this property requires an AUD 50 credit card pre-authorization or cash deposit upon check in to cover any incidental charges.

Please note that public parking is available at a nearby location for AUD 55 per day. It is limited to 1 entry and 1 exit only per day. If you are arriving by car, please contact Ibis Sydney World Square for more information, using the contact details found on the booking confirmation.

Please be advised that the elevators at the ibis Sydney World Square are undergoing refurbishment from May to October 2024.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our facilities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 55 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 4579 reviews
Cleanliness: 6.46
Service: 8.43
Location: 8.97
Room Quality: 6.92
Amenities: 6.95
Value for Money: 7.41
Food and Beverage: 7.46
Overall Experience: 7.43
T
Timothy • couple • au
5
Pros:

Staff and location

Cons:

Beds

2026-05-31 • via Nuitee
C
Criselda • couple • au
8
2026-05-30 • via Nuitee
P
Patrizia • solo_traveller • au
7
Good value for money and centrally located hotel
Pros:

Well situated close to tram line, great restaurants nearby and train station

Cons:

Room was a bit musty

2026-05-30 • via Nuitee
M
Mathew • couple • au
7
Was great but need a balcony
Pros:

Location was great no need to worry about long trips anywhere

Cons:

The rooms are very small

2026-05-30 • via Nuitee
C
Chirag • solo_traveller • au
5
2026-05-30 • via Nuitee
W
W John • family_with_children • au
9
2026-05-29 • via Nuitee
J
Joshua • couple • au
10
Pros:

Clean, great location, friendly staff

2026-05-29 • via Nuitee
J
Jennifer • couple • au
3
Meh.
Pros:

Close to CBD, staff were lovely.

Cons:

Dirty, old, damn. Breakfast was a nightmare - just go to a cafe.

2026-05-29 • via Nuitee
D
Dominika • couple • pl
10
Pros:

We were able to check in earlier, as soon as our room was ready. The location is really good.

Cons:

Nothing comes to my mind.

2026-05-29 • via Nuitee
B
Brian • solo_traveller • au
9
Good stay for a good price.
Pros:

It was all good.

2026-05-29 • via Nuitee
J
Justin • couple • au
8
2026-05-28 • via Nuitee
K
KAREN • couple • au
8
Would definitely stay again due to location, friendly staff, cleanliness and value for money.
Pros:

Location, cleanliness and value for money

Cons:

Noisy people in nearby rooms.

2026-05-28 • via Nuitee
C
Craig • solo_traveller • au
9
Pros:

The central location of the motel. The facilities and the staff.

Cons:

The light under the tv kept me awake all night. But I don't sleep well at the best of times.

2026-05-28 • via Nuitee
M
Martine • solo_traveller • au
3
Staff were friendly enough but I would not recommend or stay there again.
Pros:

The location

Cons:

The bathroom was ridiculous. Disability bathroom with water getting everywhere. The aircon in the room required a call to reception to get it changed.

2026-05-28 • via Nuitee
C
Christian • couple • au
10
2026-05-28 • via Nuitee
C
Christian • couple • au
10
2026-05-28 • via Nuitee
C
Christian • couple • au
10
2026-05-28 • via Nuitee
V
Vera • couple • br
9
Boa
Pros:

Conforto

Cons:

Bem sujinho

2026-05-27 • via Nuitee
I
ILENIA • solo_traveller • it
8
Pros:

La camera spaziosa e tenuta bene come arredamento, la possibilità di fare il refill dell' acqua in qualsiasi momento, la posizione a due passi da world Square dove trovi di tutto da mangiare compreso coles supermarket ed Exchange valuta! E a mezz'ora a piedi da circular quay

Cons:

Il fatto che l'aria condizionata era centralizzata, ogni qual volta che dovevi cambiare temperatura dovevo chiamare in reception

2026-05-27 • via Nuitee
T
Tracey • extended_group • au
7
It was enjoyable and comfortable
Pros:

Breakfast was good.
The rooms were comfortable and clean.

Cons:

We were told we had a great view from our room.
I don't call an office building a great view.

2026-05-26 • via Nuitee