ibis Sydney World Square

Hotels
•
ibis
7.5 (4800 reviews)
384 Pitt Street , Sydney , au
+61 2 9282 0000

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Convenient setup
Cons:
Cleanliness issues
Noisy rooms
Small room sizes

Categories

Cleanliness
6.46
Several reviews highlighted cleanliness issues, including unpleasant smells and poor maintenance.
Service
8.43
The staff were described as friendly and helpful in multiple reviews.
Location
8.97
Most reviews praised the hotel for its excellent location in Sydney.
Room Quality
6.92
Rooms are described as small and lacking effective air conditioning.
Amenities
6.95
Amenities were generally acceptable but there were some complaints about missing features.
Value for Money
7.41
The pricing is considered fair for the location, although some felt the quality did not meet expectations.
Food and Beverage
7.46
Breakfast was mentioned positively; however, no major dining facilities were noted.
Overall Experience
7.43
Overall, a satisfactory experience with decent pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:17

Property Description

Convenient Location in Sydney CBD

Located in the heart of Sydney CBD, ibis Sydney World Square offers a prime location next to the World Square Centre. Just a short walk from Central Station and Hyde Park, this hotel provides easy access to key attractions such as the Queen Victoria Building for shopping enthusiasts.

Comfortable Rooms and Amenities

The air-conditioned rooms at ibis Sydney World Square feature modern amenities including free WiFi and flat-screen TVs. Guests can enjoy the convenience of a fitness centre, on-site restaurant, and bar. Each soundproofed room comes with en suite bathrooms, a small refrigerator, and tea/coffee making facilities.

Dining and Entertainment Options

Start your day with an extensive buffet breakfast at iBistro, set in a room adorned with Aboriginal art. Unwind with a drink at the iBar or opt for 24/7 room service. Additionally, the hotel's proximity to various bars and restaurants offers guests a range of dining choices.

Book your stay at ibis Sydney World Square for a memorable experience in the heart of Sydney CBD.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that this property requires an AUD 50 credit card pre-authorisation or cash deposit upon check in to cover any incidental charges.

Please note that public parking is available at a nearby location for AUD 65 per day. It is limited to 1 entry and 1 exit only per day. If you are arriving by car, please contact Ibis Sydney World Square for more information, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 55 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 4800 reviews
Cleanliness: 6.46
Service: 8.43
Location: 8.97
Room Quality: 6.92
Amenities: 6.95
Value for Money: 7.41
Food and Beverage: 7.46
Overall Experience: 7.43
J
Januka • couple • au
6
2026-07-25 • via Nuitee
P
Patricia • couple • au
9
2026-07-25 • via Nuitee
K
Kwunchanok • couple • th
10
Good location, staff are amazing
Pros:

Clean and comfy

Cons:

None

2026-07-25 • via Nuitee
M
maria medeia • solo_traveller • pt
10
2026-07-25 • via Nuitee
M
Macdonald • family_with_children • au
9
Thank you for a wonderful stay!!
Pros:

Location from Central great!

Cons:

All was fine

2026-07-25 • via Nuitee
E
Elise • solo_traveller • au
7
All up it was a good stay and a reasonable price, just wish the gym was bigger, i liked how it had a microwave and all t
Pros:

i really liked the location and how central it was

Cons:

the rooms where extremely small, my shower towels had stains on them, needed black out blinds and could hear everything happening in the street in the middle of the night, needed double glazing windows

2026-07-24 • via Nuitee
F
Felicia • couple • fj
10
10/10
Pros:

It was clean and near to cdb. And the staff were helpful

Cons:

Hmm nothing tbh - served me well for 5 days.

2026-07-24 • via Nuitee
M
MrsRiss • solo_traveller • au
7
2026-07-24 • via Nuitee
R
Rhonda • family_with_children • au
8
2026-07-24 • via Nuitee
T
Thabo Phillip • solo_traveller • bw
10
Pros:

It’s proximity to places of attraction!

2026-07-23 • via Nuitee
Y
Ya Ting • couple • tw
10
2026-07-22 • via Nuitee
C
Carolyn • solo_traveller • au
2
Pros:

Great Staff

Cons:

Mouldy bathroom
Terrible view of a plain concrete wall

2026-07-22 • via Nuitee
K
Kelly • family_with_children • au
9
It was very easy to get public transport, very central location to the CBD. Rooms were clean, tidy and well presented.
Pros:

Its location is fabulous

Cons:

Ummm….. nothing?

2026-07-21 • via Nuitee
M
Minami • solo_traveller • jp
6
2026-07-21 • via Nuitee
C
Craig • family_with_children • au
8
Pros:

All was very good

2026-07-21 • via Nuitee
C
Chloe • couple • au
10
2026-07-21 • via Nuitee
N
Naomi • couple • au
9
Ibis is the best
2026-07-21 • via Nuitee
M
Mike • couple • za
6
The accommodation was underwhelming.
Pros:

The hotel is well located in respect of proximity to the attractions that we visited and the room was clean.

Cons:

The hotel is very old and requires an upgrade. The shower-door was not sealed and water leaked into the small surrounding bathroom, which was unpleasant.

2026-07-20 • via Nuitee
M
Melissa • couple • au
8
Average
Pros:

Location is great and lively

Cons:

Breaki is not as good as ibis near the airport and ibis overseas. Very limited

2026-07-20 • via Nuitee
L
lynda • couple • au
10
2026-07-20 • via Nuitee