Higher Trapp Hotel

The location

The whole stately look

The room was in the lodge with a great view .
Good breakfast
Lovely breakfast

Location is brilliant for me

Great location, very large clean and comfortable room, dinner and breakfast excellent.

We have been staying at The Higher Trapp for on & off for over 10 years and the welcome we get is second to none, this time we were greeted on reception by Ash who was so informative,helpful & could not do enough to ensure we had everything we needed, thanks Ash. We ate in Fitzy's Restaurant for both our evening meals & breakfasts over our 4 night stay the food was very nice the only comment I can make is on the Haddock I thought it was of child like portions with 12 chips added and a spoonful of mushy peas, I did send a picture back to the Chef who came back with it is a standard size portion. This is the second time I have had to send a comment back about the fish size it is a good job I had bread & butter to fill me or I would have left hungary. The waiting staff at both breakfast and dinner were outstanding, thanks to Joe, Dillon, Toby, Mia, Claire, Alex & a big thank you to Chris for Sunday nights meal it was outstanding & Cook for a couple of very nice breakfasts.
We hope to see you all again but not for a fish dinner. Ken & Marie Room 20.

location

The location and grounds.

Hotel is in a beautiful setting. The bathroom had had a recent makeover which was good.
Restaurant waiting staff were excellent. The house has a lot of potential (which is not being used).

Arrived a bit early and no one on reception. Hunted around and found someone multi tasking serving behind the bar. When someone eventually turned up we were greeted enthusiastically and allowed to check in our room early. The room was spacious and comfortable but to say was tired would be an understatement. Carpets dirty, paint work also dirty and stripping off, bathroom grubby with limited towels and toilet paper, all in all disappointing. However on a plus point on turning right from reception the lounge area, bar and restaurant were more presentable although the tables were clearly never moved when hovering as crumbs etc on the floor.
On an all inclusive deal which have pluses and negatives. The food and service both at dinner and breakfast was first class but the drinks menu was very restrictive with a local clause that all sprits have to include a mixer which was frustrating although you could have as much as you wanted. As my wife was struggling with the stairs and our overall disappointment we left a day early but must thank Claire on reception for sorting out a credit for the all inclusive part. Needles to say we won’t be returning and suggest that the family look to spruce the place up a bit to attract other than locals who clearly only go there only for the all inclusive package.

Rotton door held together by a metal bar , green slim and mold on door blind , stains in the toilet, blood stain in the carpet , 5 spiders webs behind door, no toilet paper , chair coveredin dog hairs

Just got back from this hotel absolutely disgusting we stayed in the lodge as they call it room 31 as we had difficult with stairs I have stayed in many hotels and this one was absolutely disgusting we went to meet up with are friends for her birthday what a let down her hubby ask if they could make it special for her nothing as they had a wedding on our room stank off mould and damp and when we lifted the door blind it was covered in damp and mould health hazard or what the room was filthy the carpet was stained with what looked like blood and the room was covered in dog hairs and so very dated spiders webs everywhere we went to speak to reception and showed them the photos off the room and they were shocked we paid for the all inclusive package just short off 300 pound the restraunt and bar were we ate and had a drink was very noisy the meal was good the first night the second night portion size was cut down and wasnt as good as night before they had people who just walked in and they were very loud you couldn't hear yourself speak they moved are room into hotel which was a nice room but so hot as water pipe runs through it they gave us a pathetic £50 as an apology and said the in an email that the room was unacceptable we definatly would not go again they obviously do a good wedding package but dont care about there other guest or the cleaners off there rooms or the guest as my partner suffers from copd he has not stopped coughing and wheezing since he got back as damp and mould does not his chest any good