Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Clean rooms
Comfortable beds
Cons:
Noise from air conditioning unit
Theft incident reported

Categories

Cleanliness
8.24
Most reviews indicated cleanliness was satisfactory, though one review mentioned noise from air conditioning.
Service
9.01
Service was frequently praised, with staff being described as friendly and helpful.
Location
9.05
The location was positively mentioned for being close to downtown and accessible via free shuttle.
Room Quality
8.5
Rooms received positive feedback for being spacious and well-equipped.
Amenities
9.03
Amenities like outdoor hot tubs and heated pools were highlighted as enjoyable.
Value for Money
8.49
Perceptions of value were generally good, with guests feeling satisfied with their experience.
Food and Beverage
8.54
Food quality received positive mentions, with guests enjoying the offerings from the kitchen.
Overall Experience
8.71
Overall experiences were very positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:02

Property Description

Welcome to Moxy Banff, where modern comfort meets natural beauty.

Luxurious Accommodations: Enjoy stylish and cozy rooms designed to provide the perfect retreat after a day of exploring Banff National Park.

Convenient Location: Situated just 3.3 km from the historic Cave and Basin National Historic Site, our hotel is also close to popular attractions like Banff Park Museum and The Whyte Museum of the Canadian Rockies.

Easy Accessibility: With Calgary International Airport only 135 km away, getting to Moxy Banff is a breeze.

Book your stay at Moxy Banff now and experience the best of Banff's charm and hospitality.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 19 per day.

Location

Guest Reviews

8.7
Based on 150 reviews
Cleanliness: 8.24
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 9.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.71
J
Jessica • couple • ca
10
Un véritable petit bijou : un hôtel magnifique, rénové avec goût, offrant de grandes chambres familiales, une superbe pi
Pros:

Petit bijoux !!! J’ai tout aimé de cet hôtel ! C’est magnifique, propre , belles grandes chambres toutes rénovées pour les familles ; service de buanderie, food truck avec bonne bouffe ! Magnifique cour intérieure avec Piscine chaude et spa. Tout y est!

Cons:

Rien de négatif à dire ! Tout était parfait

2026-07-13 • via Nuitee
J
Justin • family_with_children • us
9
Cons:

Walking distance to town center

2026-07-13 • via Nuitee
R
Rishi • family_with_children • ca
9
Amazing experience
Pros:

The staff was warm and friendly. The hotel is beautiful.

2026-07-04 • via Nuitee
T
Taryn • family_with_children • au
10
Pros:

Such a great place and value for money. The foyer with activities, music and the quality of rooms - highly recommend

2026-06-26 • via Nuitee
Y
Yuliia • couple • ca
10
2026-01-28 • via Nuitee
M
Michael • solo_traveller • ca
8
Cons:

Room service did not happen. They knocked, I asked them to come back in 15 minutes and they never came back.

2026-01-22 • via Nuitee
J
Jasmine • family_with_children • ca
9
Fun stay, perfect location in Banff.
Pros:

Loved the family suite. The kids loved the fun bunk beds. The shower was clean and had great pressure. Rooms are fun and modern. The lobby has a cool vibe with swinging chairs, games and hockey table top set to play. Kids loved it. A&W next door was super convenient when we were starving at 11pm when our flights came in late and we checked in late.

Cons:

Small pool.

2026-01-19 • via Nuitee
C
Craig • couple • au
10
2026-01-19 • via Nuitee
L
Lonnie • couple • us
3
We definitely won't stay there again!
Pros:

Location in Banff.

Cons:

Elevator broke down and we, as seventy-somethings, had to carry our own luggage upstairs. Staff did not try to relocate us or warn us of the problem. Overly hip room decor did not provide a comfortable place to sit or conveniently located power outlets for our devices. We had to crawl under the bed to plug two of them in. We were located in a different wing (far away) from our co-traveler after asking to be located close together. The bed was reasonably comfortable but the quirky design required one spouse crawling over the other to get in and out of bed.

2026-01-19 • via Nuitee
M
Michael • family_with_children • ca
10
Pros:

Location, rooms, staff, everything about the hotel was great.

Cons:

The outdoor hot tub wasn't hot.

2026-01-17 • via Nuitee
R
Russell • solo_traveller • us
8
2026-01-16 • via Nuitee
T
Timerkan • couple • ca
10
Pros:

Приветливый персонал. Удобная кровать.В номерах тихо, чисто и не слышно соседей. На территории горячие бассейны.

Cons:

Такого не заметили.

2026-01-02 • via Nuitee
B
Birgitah • solo_traveller • ca
10
Short but amazing
Pros:

The location is great , had amazing facilities plus the staff especially Karl, he was lovely.

Cons:

I have nothing negative to say about the property

2025-12-27 • via Nuitee
H
heather • couple • ca
8
Cool vibe experience at Moxy!
Pros:

Cool vibe in lobby and rooms.

Cons:

N/A

2025-12-09 • via Nuitee
E
Evans • couple • ca
10
2025-11-22 • via Nuitee
J
Jenna • extended_group • ca
10
2025-10-21 • via Nuitee
G
Greg • family_with_children • au
10
Pros:

Fantastic! Rooms were spacious and well set out. Had everything we needed for our stay. Common area was a great place to spend time, loved the hot tub and the drink on arrival made us feel at home. Great place, highly recommend it!

2025-10-18 • via Nuitee
I
Irene • solo_traveller • us
1
Thieves
Cons:

Stuff was stolen Fromm room

2025-10-13 • via Nuitee
A
Ari • extended_group • il
9
2025-10-10 • via Nuitee
H
Halee • couple • us
10
would stay here again!!
Pros:

A 15 minute walk to downtown made it a great location, plus loved that the hotel offered free shuttle tickets if you didn’t want to walk. We loved the outdoor hot tub after a day of hiking. There was also live music one night which made it fun to hang in the lobby with a drink. Vibes of the hotel were 10/10. Rooms were clean and comfortable.

Cons:

Nothing.

2025-10-09 • via Nuitee