Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Clean rooms
Comfortable beds
Cons:
Noise from air conditioning unit
Theft incident reported

Categories

Cleanliness
8.24
Most reviews indicated cleanliness was satisfactory, though one review mentioned noise from air conditioning.
Service
9.01
Service was frequently praised, with staff being described as friendly and helpful.
Location
9.05
The location was positively mentioned for being close to downtown and accessible via free shuttle.
Room Quality
8.5
Rooms received positive feedback for being spacious and well-equipped.
Amenities
9.03
Amenities like outdoor hot tubs and heated pools were highlighted as enjoyable.
Value for Money
8.49
Perceptions of value were generally good, with guests feeling satisfied with their experience.
Food and Beverage
8.54
Food quality received positive mentions, with guests enjoying the offerings from the kitchen.
Overall Experience
8.71
Overall experiences were very positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:02

Property Description

Welcome to Moxy Banff, where modern comfort meets natural beauty.

Luxurious Accommodations: Enjoy stylish and cozy rooms designed to provide the perfect retreat after a day of exploring Banff National Park.

Convenient Location: Situated just 3.3 km from the historic Cave and Basin National Historic Site, our hotel is also close to popular attractions like Banff Park Museum and The Whyte Museum of the Canadian Rockies.

Easy Accessibility: With Calgary International Airport only 135 km away, getting to Moxy Banff is a breeze.

Book your stay at Moxy Banff now and experience the best of Banff's charm and hospitality.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

8.7
Based on 151 reviews
Cleanliness: 8.24
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 9.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.71
L
Louise • couple • gb
10
Amazing! Would definitely recommend & stay again!
Pros:

We loved everything about it. The hotel itself was exceptional. We actually found ourselves relaxing in the lobby quite often as it was a nice place to be. All the staff were amazing & fantastic at their job. At check in we were provided with all the information we needed and more. The bar staff were friendly and the food was amazing too! We liked the idea of the stash cupboard as well. This is the first hotel we’ve stayed in that has had something like this and it would really benefit a lot of people that n ended something extra.

Cons:

There was anything we didn’t like.

2026-09-19 • via Nuitee
M
Marieke • solo_traveller • nl
7
Pros:

Zeer duur voor wat je krijgt

2026-09-19 • via Nuitee
T
Tetiana • couple • ua
10
Pros:

Our stay at Moxy was wonderful! Very stylish hotel, room was bright, clean and comfortable. Staff was very friends and willing to help with everything we needed. Hotel provides not only a very comfortable rooms, but also a bunch of amenities like swimming pool and hot tab that were open all evening - a perfect way to relax after the hike, a lot of board games, a lot of comfortable spaces to chill with some food or drinks. Even tho breakfast was not included and we paid for it, it was very good and delicious. What I particularly liked about this hotel is that it has everything you might need, so for example when you’re tired after the day, you can stay and get everything you need without a need to leave the place, e.g. very good dinner, drinks on the bar, pool, etc etc. It’s not a very big hotel, which makes it cozy and comfortable.

2026-09-05 • via Nuitee
N
Nadeesha • family_with_children • ca
9
2026-09-02 • via Nuitee
R
Robbin • couple • us
10
2026-09-02 • via Nuitee
S
Saeema • couple • gb
8
Modern cute retro hotel
Pros:

Modernized hotel in a nice location. Staff are friendly and helpful.

Cons:

The walls are thin, we could hear the neighbors who were quite loud at 3 am.

2026-08-04 • via Nuitee
J
Jessica • couple • ca
10
Un véritable petit bijou : un hôtel magnifique, rénové avec goût, offrant de grandes chambres familiales, une superbe pi
Pros:

Petit bijoux !!! J’ai tout aimé de cet hôtel ! C’est magnifique, propre , belles grandes chambres toutes rénovées pour les familles ; service de buanderie, food truck avec bonne bouffe ! Magnifique cour intérieure avec Piscine chaude et spa. Tout y est!

Cons:

Rien de négatif à dire ! Tout était parfait

2026-07-13 • via Nuitee
J
Justin • family_with_children • us
9
Cons:

Walking distance to town center

2026-07-13 • via Nuitee
R
Rishi • family_with_children • ca
9
Amazing experience
Pros:

The staff was warm and friendly. The hotel is beautiful.

2026-07-04 • via Nuitee
T
Taryn • family_with_children • au
10
Pros:

Such a great place and value for money. The foyer with activities, music and the quality of rooms - highly recommend

2026-06-26 • via Nuitee
Y
Yuliia • couple • ca
10
2026-01-28 • via Nuitee
M
Michael • solo_traveller • ca
8
Cons:

Room service did not happen. They knocked, I asked them to come back in 15 minutes and they never came back.

2026-01-22 • via Nuitee
J
Jasmine • family_with_children • ca
9
Fun stay, perfect location in Banff.
Pros:

Loved the family suite. The kids loved the fun bunk beds. The shower was clean and had great pressure. Rooms are fun and modern. The lobby has a cool vibe with swinging chairs, games and hockey table top set to play. Kids loved it. A&W next door was super convenient when we were starving at 11pm when our flights came in late and we checked in late.

Cons:

Small pool.

2026-01-19 • via Nuitee
L
Lonnie • couple • us
3
We definitely won't stay there again!
Pros:

Location in Banff.

Cons:

Elevator broke down and we, as seventy-somethings, had to carry our own luggage upstairs. Staff did not try to relocate us or warn us of the problem. Overly hip room decor did not provide a comfortable place to sit or conveniently located power outlets for our devices. We had to crawl under the bed to plug two of them in. We were located in a different wing (far away) from our co-traveler after asking to be located close together. The bed was reasonably comfortable but the quirky design required one spouse crawling over the other to get in and out of bed.

2026-01-19 • via Nuitee
C
Craig • couple • au
10
2026-01-19 • via Nuitee
M
Michael • family_with_children • ca
10
Pros:

Location, rooms, staff, everything about the hotel was great.

Cons:

The outdoor hot tub wasn't hot.

2026-01-17 • via Nuitee
R
Russell • solo_traveller • us
8
2026-01-16 • via Nuitee
T
Timerkan • couple • ca
10
Pros:

Приветливый персонал. Удобная кровать.В номерах тихо, чисто и не слышно соседей. На территории горячие бассейны.

Cons:

Такого не заметили.

2026-01-02 • via Nuitee
B
Birgitah • solo_traveller • ca
10
Short but amazing
Pros:

The location is great , had amazing facilities plus the staff especially Karl, he was lovely.

Cons:

I have nothing negative to say about the property

2025-12-27 • via Nuitee
H
heather • couple • ca
8
Cool vibe experience at Moxy!
Pros:

Cool vibe in lobby and rooms.

Cons:

N/A

2025-12-09 • via Nuitee