Surfbreak Virginia Beach Oceanfront, an Ascend Collection Hotel

Hotels
Ascend Collection
7.9 (1717 reviews)
1101 Atlantic Avenue , Virginia Beach , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Ocean view
Clean rooms
Comfortable beds
Cons:
Cleanliness issues
Parking difficulties
Limited amenities

Categories

Cleanliness
6.65
Several mentions of cleanliness issues including roaches and unclean rooms.
Service
9.15
Staff were exceptionally friendly and attentive, contributing positively to the experience.
Location
9.15
Fantastic location with ocean views and proximity to beach.
Room Quality
7.65
Rooms generally clean but mixed feedback regarding upkeep and amenities.
Amenities
7.15
Limited amenities with some complaints about missing services like valet parking.
Value for Money
7.65
Generally a fair pricing given the location, but some aspects underwhelming.
Food and Beverage
7.65
No breakfast provided, but snacks available in the lobby.
Overall Experience
8.15
Mixed feelings with great location and service but cleanliness issues impacted the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:54

Property Description

Luxurious Oceanfront Stay

Unwind by the Pool: Enjoy a refreshing dip in the seasonal outdoor swimming pool or relax poolside soaking up the sun.

Dining Delights: Indulge in delicious meals at the on-site restaurant without having to venture far from your room.

Convenience at Your Fingertips: With amenities like free WiFi, a flat-screen cable TV, and a balcony or patio in every room, your comfort is our priority.

Experience the perfect beach getaway at Surfbreak Virginia Beach Oceanfront Hotel, Ascend Hotel Collection. Book now for a memorable stay!

Important information:

Guests must be 21 years of age or older to check in.

Guests are required to pay for the 1st night of stay as a deposit in order to hold the reservation. The remainder of the stay is due at check-in. The card used for the deposit will be verified at check-in. This does not apply to fully prepaid no cancel reservations or virtual card bookings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1717 reviews
Cleanliness: 6.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 7.15
Value for Money: 7.65
Food and Beverage: 7.65
Overall Experience: 8.15
L
Lisa family_with_children us
5
Pros:

Location, friendly staff

Cons:

Small Fridge didn’t work well, dirty

2026-07-25 via Nuitee
A
Ajiatas family_with_children us
1
Pros:

La Vista al mar

Cons:

Todo no me gusto y por el balor que pague $esperava algo mejor

2026-07-25 via Nuitee
M
Michael family_with_children fr
10
2026-07-24 via Nuitee
A
April solo_traveller us
8
Will stay again!
Pros:

The proximity to the beach, the big room, being close to really good food/bar spots

Cons:

Not much, but I wish I had gotten a higher floor (I was right in front of the generators/AC machines) so killed my view and hearing the waves. But I was only there for one night so it was okay for that

2026-07-24 via Nuitee
C
Courtney family_with_children us
1
Didn’t stay at this hotel.
Pros:

We stayed at this hotel for our first trip to Virginia Beach 2 years ago and we loved it. We got a suite room and it was very comfortable for my family of 4. So this year we booked again. I had called 3 days before our trip to confirm everything and add on another person for our stay and everything was confirmed. We get to the hotel to check in and were told that we were overbooked and were getting sent to a different hotel across the street. None of my questions were answered. I was handed a mangers card and that was it. We got sent to the Hampton Inn. When I walk in to check in the ladies at the front desk were very busy. Thankfully they were able to help answer some of my questions. They were very kind despite them being overwhelmed. The hotel itself was very nice and clean. Rooms were beautiful. Staff were very friendly and always kind. I would definitely recommend the Hampton Inn.
We were not very happy with Surfbreak this year . A phone call would’ve been nice as a heads up. We drove 10 hours there to be told we couldn’t stay there. Not sure if we will book there again.

Cons:

We got overbooked and had to be sent to another hotel with no questions answered.

2026-07-23 via Nuitee
A
Aaron family_with_children us
6
Pros:

Location

Cons:

Could use an update

2026-07-23 via Nuitee
B
Baum couple us
8
It was exactly how described and the ocean views were fantastic
Pros:

Front desk staff were very kind and responsive.

2026-07-23 via Nuitee
A
Ashley couple us
5
2026-07-22 via Nuitee
D
Denver couple us
6
It was A Nice Stay
Pros:

Balcony

Cons:

Facilities

2026-07-22 via Nuitee
B
Bonilla solo_traveller us
9
2026-07-22 via Nuitee
S
Schottroffe solo_traveller us
7
2026-07-20 via Nuitee
A
Abigail family_with_children us
10
2026-07-20 via Nuitee
K
Kelli family_with_children us
2
With a little work they could earn more stars but they aren’t ready for prime time yet.
Pros:

The hotel has amazing views and the beds were ok. Staff was ok.

Cons:

The drains in the tub and sink wouldn’t stay up brushing your teeth and taking a shower you’d have to let the water out. The halls and lobby were hot and had an odor. No floor towel was provided and floors were slippery. Safe didn’t work. Ice machine on 5 different floors didn’t work, I just stopped looking after that. Parking lot in front of hotel hard to navigate due to traffic. The hotel has amazing views but they have some work to do to raise the star rating!

2026-07-20 via Nuitee
B
Barbara solo_traveller us
10
2026-07-20 via Nuitee
C
Charles family_with_children us
10
2026-07-19 via Nuitee
A
Anthony solo_traveller us
5
Don't expect much.
Pros:

Staff was friendly and helpful and the location was good.

Cons:

The rooms are outdated. The TV stand needed to be replaced, it was all rotten across the bottom and they put pieces of wood to try and level it up and the bed platform was also starting to rot, not sure if the room might of flooded or not. All of the wall outlets are loose in the walls. The sink was leaking and advised the front desk and it was taken apart and put back together and they left dirty/black residue in the sink without washing it out then it started leaking again 2 days later. They ran out of coffee for your room so every morning you had to go to the lobby to get coffee which one day they completely ran out. Room service couldn't keep up with the towels and wash clothes and we had to ask for them on four separate occasions.

2026-07-19 via Nuitee
D
Dr. David extended_group us
8
2026-07-19 via Nuitee
T
Taylor extended_group us
7
Pros:

The staff were very friendly

Cons:

Could’ve been more clean

2026-07-18 via Nuitee
T
Tishawna family_with_children us
9
Pros:

Room was near stairwell so I didn’t have to use the elevator as much and free parking

Cons:

Wasn’t what I expected, nothing bad on staff part, staff was friendly

2026-07-18 via Nuitee
J
John family_with_children us
8
2026-07-17 via Nuitee