AC Hotel Palacio Universal by Marriott

Hotels
•
AC Hotels by Marriott
8.5 (1327 reviews)
Canovas del Castillo, 28 , Vigo , ES
+34 986 44 92 50

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
7.58
Some reviews indicated issues with dust and cleanliness.
Service
9.05
Staff was frequently praised for their friendliness and helpfulness.
Location
9.09
Multiple reviews highlighted the hotel's excellent location.
Room Quality
8.04
Some rooms described as small or with issues, but generally acceptable.
Amenities
8.57
Good amenities; however, limited foreign TV channels mentioned.
Value for Money
8.53
Generally viewed as a good value given the quality of service and experience.
Food and Beverage
8.58
Breakfast was noted to be good, but service times could be improved.
Overall Experience
8.55
Overall pleasant experiences reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:03

Property Description

Luxurious 19th Century Hotel with Modern Amenities

Turkish Bath and Fitness Centre for Relaxation and Exercise

Indulge in the Turkish bath after a day of exploring Vigo, or keep up with your workout routine in the hotel's fitness centre.

AC Lounge, Gardens, and Terrace for Leisure

Enjoy a tranquil chat in the AC lounge, dine in style without leaving the hotel, or take a leisurely stroll in the surrounding gardens and outdoor terrace.

Convenient Location for City Exploration

With easy access to the port area and Vigo city centre, immerse yourself in Galician seafood restaurants and trendy bars. Don't miss the opportunity to visit the Cíes Islands departing right in front of the hotel.

Book now to experience the perfect blend of classical elegance and modern comfort at AC Hotel Palacio Universal.

Important information:

Disabled Facilities: There is wheel chair access throughout the whole hotel. Should you require a disabled room please arrange directly with the hotel as they are subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VGO

Location

Guest Reviews

8.5
Based on 1327 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
R
reyes • family_with_children • es
10
2026-09-13 • via Nuitee
S
Sandra • couple • es
4
No es un hotel de 4 estrellas.
Pros:

La ubicación

Cons:

La poca limpieza y la falta de mantenimiento del baño en general

2026-09-13 • via Nuitee
M
MANUEL • solo_traveller • gb
5
Pros:

Room was satisfactory for a hotel advertised as a 4 star hotel. However room started to look dated.

Cons:

Staff in the bar was rude and not what one expected in a 4 star hotel. After a busy day I decided to have a coffee in the afternoon. I asked if they served coffee and said yes. I proceeded to sit in a large table. Smaller tables only had little seats not suitable for someone like me who is 1.87 m tall.
However one member of the staff asked me to move to a smaller table to free the large one. There was only two other people in the very large room. I was not happy and then the "boss" being the bar shouted at me telling me that they needed the larger tables free if people arrived. Reluctantly I moved. They took a long time to bring the coffee taking into consideration there was no other people ordering. The room continued to be empty one hotel later.
This is rude and not the way I am expected to be treated in a hotel.

2026-09-12 • via Nuitee
A
ANGELES • solo_traveller • es
8
Pros:

La ubicación y la habitación con vistas al mar.

Cons:

Que el servicio de restauración no está disponible todos los días.En un hotel de esta categoría no debe ser asi.

2026-09-11 • via Nuitee
P
Philippe • solo_traveller • es
7
2026-09-11 • via Nuitee
I
Isidoro • couple • es
9
Cómo en casa.
Pros:

Personal cordial y muy profesional.

2026-09-09 • via Nuitee
C
cristina • couple • es
9
2026-09-08 • via Nuitee
M
MARIA JOSE • solo_traveller • es
10
Un hotel encantador y bien ubicado.
Pros:

La atención del personal.

Cons:

Nada

2026-09-08 • via Nuitee
L
LORENA • extended_group • es
8
Pros:

Ubicación

Cons:

El restaurante no pertenece al hotel, y no te dejan nada, ni sentarte para esperar. La habitación no tenía espejo de cuerpo entero

2026-09-07 • via Nuitee
T
TOURIÑO FERNANDEZ • extended_group • es
8
2026-09-07 • via Nuitee
L
LÍDIA • solo_traveller • es
10
2026-09-06 • via Nuitee
J
JUAN ANTONIO • extended_group • es
10
Pros:

El hotel esta muy bien, el personal

2026-09-06 • via Nuitee
D
Diogo • couple • pt
7
Pros:

Do quarto, limpeza e localização do hotel.

Cons:

Não ter parque de estacionamento próprio, e pequeno almoço apenas razoável, sumos quentes e café de pastilha fraco...

2026-09-06 • via Nuitee
L
Laura • couple • us
10
Location perfect. Staff was friendly and helpful
Pros:

Location

2026-09-06 • via Nuitee
E
EMILIANO • couple • es
10
Pros:

La ubicacion, el desayuno

Cons:

Todo estuvo muy bien

2026-09-05 • via Nuitee
I
Ignacio • solo_traveller • es
7
Pros:

Ubicación

Cons:

Ruido de la calle
Habitación pequeña y oscura

2026-09-05 • via Nuitee
P
Paolo • couple • it
8
Ottimo per visitare isola Cies
Pros:

Soprattutto la posizione rispetto al centro e alle banchine del porto

Cons:

Mi aspettavo costi piu contenuti

2026-09-04 • via Nuitee
A
ALEJANDRA • solo_traveller • es
10
Hotel céntrico, y comodidades cubiertas
Pros:

La situación al lado del centro y el puerto para ir en barco a La islas Cies.
Limpieza de la habitación y el tamaño ideal .
La cama es muy cómoda.
El parking a unos metros del hotel, pero cómodo te dan una tarjeta para entrar y salir las veces que quieras

Cons:

No tengo pegas acerca del hotel.

2026-09-04 • via Nuitee
P
Piergiorgio • solo_traveller • it
10
2026-09-02 • via Nuitee
S
Susana • solo_traveller • pt
10
2026-09-01 • via Nuitee