AC Hotel Palacio Universal by Marriott

Hotels
•
AC Hotels by Marriott
8.5 (1269 reviews)
Canovas del Castillo, 28 , Vigo , es
+34986449250

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
7.58
Some reviews indicated issues with dust and cleanliness.
Service
9.05
Staff was frequently praised for their friendliness and helpfulness.
Location
9.09
Multiple reviews highlighted the hotel's excellent location.
Room Quality
8.04
Some rooms described as small or with issues, but generally acceptable.
Amenities
8.57
Good amenities; however, limited foreign TV channels mentioned.
Value for Money
8.53
Generally viewed as a good value given the quality of service and experience.
Food and Beverage
8.58
Breakfast was noted to be good, but service times could be improved.
Overall Experience
8.55
Overall pleasant experiences reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:03

Property Description

Luxurious 19th Century Hotel with Modern Amenities

Turkish Bath and Fitness Centre for Relaxation and Exercise

Indulge in the Turkish bath after a day of exploring Vigo, or keep up with your workout routine in the hotel's fitness centre.

AC Lounge, Gardens, and Terrace for Leisure

Enjoy a tranquil chat in the AC lounge, dine in style without leaving the hotel, or take a leisurely stroll in the surrounding gardens and outdoor terrace.

Convenient Location for City Exploration

With easy access to the port area and Vigo city centre, immerse yourself in Galician seafood restaurants and trendy bars. Don't miss the opportunity to visit the Cíes Islands departing right in front of the hotel.

Book now to experience the perfect blend of classical elegance and modern comfort at AC Hotel Palacio Universal.

Important information:

Disabled Facilities: There is wheel chair access throughout the whole hotel. Should you require a disabled room please arrange directly with the hotel as they are subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VGO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 1269 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
M
María • extended_group • es
9
2026-07-04 • via Nuitee
K
Krista • solo_traveller • us
9
Pros:

It provided a little taste of home in the middle class of a long journey.

Cons:

It was well appointed and the conditioner in the shower was no small thing.

2026-07-01 • via Nuitee
J
Jana • couple • gb
10
2026-06-29 • via Nuitee
B
B • couple • es
7
Falta mantenimiento en el baño
Pros:

Ubicación
Personal amable

Cons:

La cafetería cerrada a las 12 de la mañana!
No pudimos tomar ni un café
En el primer piso mucho ruido de la calle

2026-06-28 • via Nuitee
L
Luis Maria • couple • es
8
2026-06-27 • via Nuitee
M
Michael • couple • us
10
Pros:

Wonderful place, great location

2026-06-24 • via Nuitee
J
JuacaT • couple • gt
8
Pros:

La ubicación estaba muy bien, cerca del centro histórico de Vigo y con vista abierta. La vista desde nuestro piso, el 2do, era más bien de los edificios del puerto y las grúas, pero era agradable, porque era bien abierta y el puerto está cuidado. Hay restaurantes y bares al lado. Muy buena ducha y amenities.

Cons:

Pediría un piso más alto.

2026-06-23 • via Nuitee
M
Mattias • couple • se
9
Fint hotell med trevlig och bra personal
Pros:

Fint hotell med utmärkt läge.

Cons:

Svårt med parkering.

2026-06-21 • via Nuitee
T
Tomas • solo_traveller • pa
10
Pros:

Ubicación y habitaciónes

Cons:

El desayuno un poco flojo

2026-06-20 • via Nuitee
I
Iñigo • couple • es
9
2026-06-20 • via Nuitee
N
Nicolás • solo_traveller • es
9
Comodidad, localización y trato extraordinario
Pros:

Me gustó el alojamiento bastante por comodidad, ubicación y trato

Cons:

Pues no podría decir algo

2026-06-19 • via Nuitee
J
Javier • solo_traveller • es
9
2026-06-19 • via Nuitee
A
Alexander • couple • gb
9
2026-06-18 • via Nuitee
C
Christa • extended_group • us
9
2026-06-18 • via Nuitee
G
Gérard Nguyen • solo_traveller • fr
10
Pros:

Noys avons pris une belle chambre dans le coin du bâtiment au 3ème étage avec 2 balcons, un donnant sur le bras de mer et l'autre donnant sur une rue.

Cons:

Le parking public où l'hôtel nous a mis est à 400 m à pied. Il n'y a pas de parking de l'hôtel au sous-sol ou à côté.

2026-06-14 • via Nuitee
T
Tabares de Miguel • extended_group • es
10
Excelente
2026-06-14 • via Nuitee
R
Rachel • couple • au
8
2026-06-13 • via Nuitee
I
Iñigo • couple • es
9
2026-06-08 • via Nuitee
R
Rosa • couple • pt
7
Pros:

Localização

2026-06-07 • via Nuitee
D
daniel • couple • br
8
2026-06-07 • via Nuitee