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Luxurious 19th Century Hotel with Modern Amenities
Turkish Bath and Fitness Centre for Relaxation and Exercise
Indulge in the Turkish bath after a day of exploring Vigo, or keep up with your workout routine in the hotel's fitness centre.
AC Lounge, Gardens, and Terrace for Leisure
Enjoy a tranquil chat in the AC lounge, dine in style without leaving the hotel, or take a leisurely stroll in the surrounding gardens and outdoor terrace.
Convenient Location for City Exploration
With easy access to the port area and Vigo city centre, immerse yourself in Galician seafood restaurants and trendy bars. Don't miss the opportunity to visit the Cíes Islands departing right in front of the hotel.
Book now to experience the perfect blend of classical elegance and modern comfort at AC Hotel Palacio Universal.
Disabled Facilities: There is wheel chair access throughout the whole hotel. Should you require a disabled room please arrange directly with the hotel as they are subject to availability.
A deposit may be required at the property.
La ubicación
La poca limpieza y la falta de mantenimiento del baño en general
Room was satisfactory for a hotel advertised as a 4 star hotel. However room started to look dated.
Staff in the bar was rude and not what one expected in a 4 star hotel. After a busy day I decided to have a coffee in the afternoon. I asked if they served coffee and said yes. I proceeded to sit in a large table. Smaller tables only had little seats not suitable for someone like me who is 1.87 m tall.
However one member of the staff asked me to move to a smaller table to free the large one. There was only two other people in the very large room. I was not happy and then the "boss" being the bar shouted at me telling me that they needed the larger tables free if people arrived. Reluctantly I moved. They took a long time to bring the coffee taking into consideration there was no other people ordering. The room continued to be empty one hotel later.
This is rude and not the way I am expected to be treated in a hotel.
La ubicación y la habitación con vistas al mar.
Que el servicio de restauración no está disponible todos los días.En un hotel de esta categoría no debe ser asi.
Personal cordial y muy profesional.
La atención del personal.
Nada
Ubicación
El restaurante no pertenece al hotel, y no te dejan nada, ni sentarte para esperar. La habitación no tenía espejo de cuerpo entero
El hotel esta muy bien, el personal
Do quarto, limpeza e localização do hotel.
Não ter parque de estacionamento próprio, e pequeno almoço apenas razoável, sumos quentes e café de pastilha fraco...
Location
La ubicacion, el desayuno
Todo estuvo muy bien
Ubicación
Ruido de la calle
Habitación pequeña y oscura
Soprattutto la posizione rispetto al centro e alle banchine del porto
Mi aspettavo costi piu contenuti
La situación al lado del centro y el puerto para ir en barco a La islas Cies.
Limpieza de la habitación y el tamaño ideal .
La cama es muy cómoda.
El parking a unos metros del hotel, pero cómodo te dan una tarjeta para entrar y salir las veces que quieras
No tengo pegas acerca del hotel.
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