AC Hotel Palacio Universal by Marriott

Hotels
•
AC Hotels by Marriott
8.5 (1283 reviews)
Canovas del Castillo, 28 , Vigo , es

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
7.58
Some reviews indicated issues with dust and cleanliness.
Service
9.05
Staff was frequently praised for their friendliness and helpfulness.
Location
9.09
Multiple reviews highlighted the hotel's excellent location.
Room Quality
8.04
Some rooms described as small or with issues, but generally acceptable.
Amenities
8.57
Good amenities; however, limited foreign TV channels mentioned.
Value for Money
8.53
Generally viewed as a good value given the quality of service and experience.
Food and Beverage
8.58
Breakfast was noted to be good, but service times could be improved.
Overall Experience
8.55
Overall pleasant experiences reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:03

Property Description

Luxurious 19th Century Hotel with Modern Amenities

Turkish Bath and Fitness Centre for Relaxation and Exercise

Indulge in the Turkish bath after a day of exploring Vigo, or keep up with your workout routine in the hotel's fitness centre.

AC Lounge, Gardens, and Terrace for Leisure

Enjoy a tranquil chat in the AC lounge, dine in style without leaving the hotel, or take a leisurely stroll in the surrounding gardens and outdoor terrace.

Convenient Location for City Exploration

With easy access to the port area and Vigo city centre, immerse yourself in Galician seafood restaurants and trendy bars. Don't miss the opportunity to visit the Cíes Islands departing right in front of the hotel.

Book now to experience the perfect blend of classical elegance and modern comfort at AC Hotel Palacio Universal.

Important information:

Disabled Facilities: There is wheel chair access throughout the whole hotel. Should you require a disabled room please arrange directly with the hotel as they are subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VGO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 1283 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
F
Fernández Rodera • couple • es
8
Buen hotel, perfecta ubicación
Cons:

Ubicación aparcamiento

2026-07-25 • via Nuitee
R
Rocío • couple • es
7
Pros:

La ubicación

Cons:

Un dia entraron en la habitación temprano sin avisar y sin tener que hacerlo. Durante dos días no funciona el bar. En un hotel de 4 estrellas no debería pasar estas situaciones.

2026-07-22 • via Nuitee
C
CORINA • solo_traveller • ro
10
2026-07-21 • via Nuitee
S
Sonia • couple • es
8
Pros:

La limpieza

Cons:

Habitación con poca luz, daba a un patio interior

2026-07-20 • via Nuitee
M
Matilde • couple • pt
9
Nice short-stay
Pros:

Good location, everything was clean and the room was very comfortable. The breakfast was ok, but could have more variety considering the price.

Cons:

The curtains didn't completely block the sun light. The light got in through the corners and the center of the curtains, as they didn't overlap. There was a bit of noise from the corridors when people where getting in or out of their rooms.

2026-07-20 • via Nuitee
A
Andrea • solo_traveller • es
6
Ubicación excelente. No a nivel Marriot
Pros:

Muy bien ubicado

Cons:

Desayuno no cuidado

2026-07-20 • via Nuitee
C
Carlos Alberto • couple • es
9
2026-07-20 • via Nuitee
T
Thomas • couple • nl
10
Perfect.
Pros:

Locatie. Uitzicht (kamer 208) op zee. Balkon. Goede douche. Heerlijk bed.

Cons:

Kamer een beetje klein.

2026-07-19 • via Nuitee
F
Fabian • couple • co
7
2026-07-18 • via Nuitee
S
SUSANNA • solo_traveller • es
10
Pros:

Ubicació

2026-07-12 • via Nuitee
H
Hector Raul • family_with_children • gt
9
2026-07-10 • via Nuitee
J
Jorge • family_with_children • es
9
2026-07-09 • via Nuitee
V
Vivian • family_with_children • us
10
Great!
Pros:

Location, Room, Breakfast, staff

2026-07-09 • via Nuitee
R
Raquel • solo_traveller • es
10
2026-07-09 • via Nuitee
I
Iñigo • solo_traveller • es
9
2026-07-07 • via Nuitee
L
Luis • couple • es
10
El sitio perfecto para una escapada comoda
Pros:

Es bonito, la ubicacion y sobretodo el personal extremadamente amable

Cons:

Nada

2026-07-07 • via Nuitee
A
Alpuente • family_with_children • es
9
Pros:

Desayuno super agradable, no un buffet al uso, café barista, alta calidad de los productos
Las camas supercómodas y variedad de almohadas
Silencio y confort en las habitaciones

2026-07-07 • via Nuitee
G
Gloria • couple • es
6
Pedir habitaciones en planta alta
Pros:

Todo, siempre vamos a este hotel

Cons:

La habitación que nos adjudicaron, estaba prácticamente encima de la entrada al hotel, en la primera planta y se oía todo el follon de la gente que pasaba por debajo y la que estaba en la puerta hablando

2026-07-05 • via Nuitee
M
María • extended_group • es
9
2026-07-04 • via Nuitee
K
Krista • solo_traveller • us
9
Pros:

It provided a little taste of home in the middle class of a long journey.

Cons:

It was well appointed and the conditioner in the shower was no small thing.

2026-07-01 • via Nuitee