AC Hotel Palacio Universal by Marriott

Hotels
•
AC Hotels by Marriott
8.5 (1327 reviews)
Canovas del Castillo, 28 , Vigo , es
+34 986 44 92 50

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
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Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
7.58
Some reviews indicated issues with dust and cleanliness.
Service
9.05
Staff was frequently praised for their friendliness and helpfulness.
Location
9.09
Multiple reviews highlighted the hotel's excellent location.
Room Quality
8.04
Some rooms described as small or with issues, but generally acceptable.
Amenities
8.57
Good amenities; however, limited foreign TV channels mentioned.
Value for Money
8.53
Generally viewed as a good value given the quality of service and experience.
Food and Beverage
8.58
Breakfast was noted to be good, but service times could be improved.
Overall Experience
8.55
Overall pleasant experiences reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:03

Property Description

Luxurious 19th Century Hotel with Modern Amenities

Turkish Bath and Fitness Centre for Relaxation and Exercise

Indulge in the Turkish bath after a day of exploring Vigo, or keep up with your workout routine in the hotel's fitness centre.

AC Lounge, Gardens, and Terrace for Leisure

Enjoy a tranquil chat in the AC lounge, dine in style without leaving the hotel, or take a leisurely stroll in the surrounding gardens and outdoor terrace.

Convenient Location for City Exploration

With easy access to the port area and Vigo city centre, immerse yourself in Galician seafood restaurants and trendy bars. Don't miss the opportunity to visit the Cíes Islands departing right in front of the hotel.

Book now to experience the perfect blend of classical elegance and modern comfort at AC Hotel Palacio Universal.

Important information:

Disabled Facilities: There is wheel chair access throughout the whole hotel. Should you require a disabled room please arrange directly with the hotel as they are subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VGO

Location

Guest Reviews

8.5
Based on 1327 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
J
Javiercamp • solo_traveller • es
8
2026-08-29 • via Nuitee
A
Alberto • couple • at
9
2026-08-29 • via Nuitee
Y
Yvonne • couple • es
6
Cons:

Hotel nesecita una reforma ya - pocos servicios para el precio del hotel

2026-08-28 • via Nuitee
J
Jack • solo_traveller • gb
8
2026-08-28 • via Nuitee
C
Carmen Rosa • couple • es
10
Hotel magnífico
Pros:

Todo magnífico. Ubicacion , instalaciones , el personal muy amable y atento.
Todos , en especial mención a Andrea y Sofía .Habitacion superior con 2 TV y sofá
La ventana inclinada , daba suficiente luz y oír caer la lluvia sobre ella , estaba muy bien

Cons:

Todo me gustó

2026-08-28 • via Nuitee
B
BEATRIZ • couple • es
10
BUENA UBICACION
Pros:

Buena ubicación y bonitas habitaciones, amplias y cómodas.
Desayuno estupendo

Cons:

.

2026-08-27 • via Nuitee
S
sara • family_with_children • es
9
muy agradable
2026-08-25 • via Nuitee
R
Richard • couple • es
9
Pros:

Great location. Comfortable. What you'd expect from a Marriott.

Cons:

Instant coffee in the rooms? Felt the springs in the mattress.

2026-08-24 • via Nuitee
J
Joel • couple • ad
10
2026-08-24 • via Nuitee
F
Francesco • extended_group • it
8
Pros:

Posizione proprio di fronte all’imbarco per le isole, la camera spaziosa e i letti molto confortevoli

2026-08-21 • via Nuitee
S
SecaJosé • solo_traveller • pt
10
O ouvir sempre vale a pena!
Pros:

Desde a recepção até ao check out. Tudo perfeito, até me foi emprestado um guarda chuva, pois na hora de ir embora, estava a chover. Obrigado.

Cons:

Apenas um pequeno reparo ( critica construtiva): o pequeno almoço esteve sempre ótimo, mas o sumo de laranja, não provei os restantes, deveria estar fresco e não ao natural e pires/prato para servir de base e receber as gotas de sumo, para que a mesa não receba o desperdício de sumo. Obrigado.

2026-08-20 • via Nuitee
J
justa • solo_traveller • es
10
Pros:

Las vistas al puerto y la cercanía al centro

Cons:

Todo me gustó

2026-08-19 • via Nuitee
E
Elena • solo_traveller • ro
10
Pros:

Acest hotel este situat la 5 minute de mers pe jos de centrul orașului și la 10 minute de mers cu mașina de Plaja Samil. Ofera un mic dejun foarte gustos și diversificat. Camerele sunt moderne și curate. Personalul este foarte amabil.

2026-08-18 • via Nuitee
P
Pablo • solo_traveller • es
9
2026-08-18 • via Nuitee
P
Pablo • solo_traveller • es
6
2026-08-18 • via Nuitee
J
Jean luc • couple • fr
9
Au coeur de la ville
Pros:

Bel emplacement ideal pour profiter des excursions en bateaux

Cons:

Terrasse en bord de route tres passante. La ville est calme, pour profiter de l exterieur mieux vaut s eloigner de l hotel

2026-08-17 • via Nuitee
J
Juan Ignacio • couple • es
9
2026-08-16 • via Nuitee
L
Lucy • couple • za
10
2026-08-16 • via Nuitee
V
Valerie • couple • my
10
An excellent location and stay . Please provide rubber non slip mat s for the bath tub
Pros:

Central
Location
Good staff

Cons:

The bath tub which you hand to use to get a shower is very very slippery

2026-08-16 • via Nuitee
P
Pablo • extended_group • es
9
3 días muy agradables
Pros:

La amabilidad del personal

2026-08-15 • via Nuitee