Motel One Hamburg-Altona

Hotels
8.4 (639 reviews)
Kieler Str. 171 , Hamburg , de

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Good location and amenities
Cons:
Breakfast limitations
Cleanliness issues in bathroom
Awkward location of dining area

Categories

Cleanliness
8.29
Generally clean and modern; however, some issues with mold in the bathroom were reported.
Service
9.26
Staff were consistently described as friendly and accommodating, especially during check-in.
Location
7.8
Some guests found the location a bit inconvenient, approximately 10 minutes to the nearest train station.
Room Quality
8.75
Rooms were noted as comfortable and clean with good furnishing.
Amenities
8.78
Amenities were generally good, but lack of fridge in rooms noted.
Value for Money
7.74
Breakfast was considered too expensive for the limited options provided.
Food and Beverage
7.79
Breakfast offerings were seen as unsatisfactory with limited choices.
Overall Experience
8.76
Positive overall experience but some noted specific areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:02

Property Description

Central Location and Modern Interiors
Located just 700 meters from Diebsteich S-Bahn Train Station, Motel One Hamburg offers contemporary interiors and free Wi-Fi. The air-conditioned rooms feature flat-screen TVs, work desks, and stylish bathrooms.

Stylish One Lounge Café
Enjoy a rich breakfast buffet and snacks at the chic One Lounge café, furnished with designer furniture. Sip on drinks indoors or head out to the terrace for a relaxing experience.

Convenient Transport Links
With Diebsteich Train Station nearby, explore Hamburg’s Harbour and the lively Reeperbahn easily. Osterstraße Metro Station is also close by, providing direct access to the Jungfernstieg shopping street.

Experience comfort and convenience at Motel One Hamburg - Altona. Book now for a memorable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8.4
Based on 639 reviews
Cleanliness: 8.29
Service: 9.26
Location: 7.8
Room Quality: 8.75
Amenities: 8.78
Value for Money: 7.74
Food and Beverage: 7.79
Overall Experience: 8.76
A
Ann-K. solo_traveller de
9
2026-05-30 via Nuitee
C
Christoph solo_traveller de
8
Cons:

Abfluss in de Dusche stinkt und alte Duschamatur. Andere Zimmer habe eine Regendusche und da habe ich weniger gezahlt!

2026-05-30 via Nuitee
C
Charlotte couple de
10
2026-05-30 via Nuitee
B
billyblue couple de
8
Aber trotzem alles in allem ein gelungener Urlaub
Pros:

Die Freundlichkeite des Personals

Cons:

Das Frühstück war etwas spartanisch geraten. Es gab kein Rührei mit Bacon

2026-05-30 via Nuitee
I
Isabella couple de
8
2026-05-30 via Nuitee
F
Frank solo_traveller de
9
2026-05-29 via Nuitee
T
Tanja couple de
9
1 Übernachtung
Pros:

Alles war rundum toll

2026-05-26 via Nuitee
G
Georg couple de
8
Cons:

Etwas wenig Platz für Kleidung

2026-05-26 via Nuitee
C
Christine solo_traveller de
9
Pros:

Gute Verkehrsanbindung, freundliches Personal, saubere Zimmer

Cons:

Zimmer sehr klein, aber ok

2026-05-26 via Nuitee
A
Andrea extended_group de
9
Pros:

Das Personal war sehr freundlich und zuvor kommend

Cons:

Da wir viel Gepäck hatten, war das Zimmer recht klein, was uns jedoch von unseren Aufenthalten in andren Motel one Hotels bekannt ist. Da während unseres Aufenthaltes das Hotel seht gut besucht war, war es beim Frühstück stressig.

2026-05-25 via Nuitee
C
Claudia solo_traveller de
9
2026-05-25 via Nuitee
H
Helle couple dk
10
2026-05-25 via Nuitee
S
Silas extended_group de
10
Super Aufenthalt für den Preis
Pros:

Das frühstück

Cons:

Die lage

2026-05-24 via Nuitee
F
Filippo solo_traveller it
7
2026-05-24 via Nuitee
C
Caroline solo_traveller de
8
Pros:

Gute Betten. Sehr gutes Frühstück. Gute Anbindung an den ÖPNV. Trotz der Lage an einer großen Straße, war es bei uns im Zimmer in der Nacht sehr ruhig.
Gerne wieder

Cons:

Bad eher klein und eng.

2026-05-24 via Nuitee
N
Nico 007 solo_traveller de
9
Alles, was man braucht
Pros:

Saubere Zimmer, leckeres Frühstück, nettes Personal, hoteleigener Parkplatz
Preis Leistung okay

Cons:

Nicht die schönste Lage
Übersichtliche Zimmergröße, aber bei Motel one bekannt
Eigentlich nix zu meckern

2026-05-23 via Nuitee
M
Mona family_with_children de
9
Motel One kann man überall unbedenklich buchen!
Pros:

Für uns sind die Zimmer für einen derartigen Kurzaufenthalt völlig ausreichend. Uns gefällt es, dass das Frühstücksangebot umfangreich ist UND aus Bio-Produkten besteht, auch für Vegetarier ist ausreichend vorhanden.

Cons:

Was mir nicht gefällt -und das ist sicher mehr subjektiv- dass für Parkplätze/Tiefgarage (ohne Auto kann man manchmal nicht kommen- noch weitere Gebühren erhoben wird!!!

2026-05-23 via Nuitee
S
Sina Maileen couple de
6
2026-05-23 via Nuitee
E
Elke couple de
8
2026-05-22 via Nuitee
M
Marion couple de
5
Für mich nicht mehr
Pros:

Nettes Personal
Zimmer zweckmäßig

Cons:

Frühstück war eine Katastrophe

2026-05-21 via Nuitee