Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful design
Delicious food

Categories

Cleanliness
9
The hotel is well-maintained and clean, as mentioned in several reviews.
Service
9
Many reviews highlight the excellent and attentive service provided by the staff.
Location
9
The hotel is conveniently located, making it easy to access the city.
Room Quality
9
Rooms are spacious and well-appointed according to guest feedback.
Amenities
9
A variety of amenities and facilities make for a comfortable stay.
Value for Money
9
Overall, guests feel the experience justifies the cost.
Food and Beverage
9
Guest feedback emphasizes the quality and variety of food offered.
Overall Experience
9
Guests consistently express high satisfaction and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:25

Property Description

Luxurious Stay with Exquisite Dining Options

The recently refurbished Shangri-La Eros New Delhi offers a luxurious stay with 5 dining options and an outdoor swimming pool. Enjoy stunning views of Lutyens Delhi from the well-designed rooms, equipped with bathtubs and some with DVD players.

Culinary Delights for Every Palate

Indulge in a culinary journey at the hotel's diverse restaurants. From authentic Yunnan, Cantonese, and Sichuan cuisine at Shang Palace to Italian delights at Sorrento, there's something for everyone. Experience a world of flavors at Tamra and savor Indian street food at Mister Chai. End your day with signature cocktails at Grappa.

Relaxation and Wellness Amenities

Unwind at the Chi Spa, stay active at the Fitness Centre, and take a dip in the outdoor pool. With India Gate and Jantar Mantar nearby, Shangri-La Eros New Delhi is the perfect choice for your stay.

Book now for an unforgettable experience at Shangri-La Eros New Delhi!

Important information:

Shangri-La Eros New Delhi Undergoing a Makeover of Selected Facilities Starting July 1st, 2024. During this period Chi The Spa, swimming pool, fitness center and the event spaces will not be operational. Our dedicated colleagues at Shangri-La will continue to extend our signature heartfelt hospitality to guests and local diners. We apologize for any inconvenience this may cause and thank you for your understanding as we undertake this important milestone.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Location

Property Video

Guest Reviews

9
Based on 3127 reviews
Cleanliness: 9
Service: 9
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
J
Jay • solo_traveller • gb
9
2026-11-07 • via Nuitee
O
Olivier • couple • ch
9
Sympa, hôtel de qualité
Pros:

L emplacement, piscine et salle de sport

Cons:

L espresso, un peu cher payé… mais, pas une surprise

2026-11-07 • via Nuitee
R
Rajivkumar • solo_traveller • gb
10
Amazing hospitality by the staff
Pros:

Good rooms, excellent location

2026-11-07 • via Nuitee
R
Ramanbhai • family_with_children • gb
10
Throughly enjoyable
Pros:

Excellent throughout

Cons:

We informed hotel staff and managers about the worn menu at the tea & coffee house and popular alcholic drinks missing from the drinks menu

2026-11-06 • via Nuitee
P
Philip • couple • gb
10
Booked a room with lounge access. Well worth doing if you have to get up early for flights/day trips.
Pros:

Great location, attentive customer service

Cons:

N/A

2026-11-06 • via Nuitee
C
Claudia • family_with_children • be
10
2026-11-03 • via Nuitee
A
Amari777 • solo_traveller • pl
9
Pros:

Bardzo przyjemny odpoczynek.
Dziekuje

2026-11-02 • via Nuitee
C
Charles • extended_group • us
9
Lived up to our Shangri La expectations
Pros:

Wonderful staff, breakfast, gym facilities, room and club.

Cons:

While the gym and spa were beautiful and very clean and well maintained, the pool water surprisingly looked dirty. Otherwise it was a perfect stay.

2026-11-02 • via Nuitee
B
Beat • couple • ec
4
decepcionante. esperaba un hotel de lujo y vi un hotel normal de un nivel mas. o menos..
Pros:

el area del sauna esta bien

Cons:

cuando llegamos pregunte si estaba incluido el desayuno y me confirmaron que si. al salir me cobraron. los cuartos son muy pequeños y no justifican el precio en absoluto. la piscina tiene mas cloro que agua.

2026-11-02 • via Nuitee
J
Jennifer • family_with_children • gb
10
Attention and compassionate staff
Pros:

We stayed at Shangri-La Eros Delhi when my son fell ill. The staff quickly arranged medical help and stayed attentive throughout. Everything was handled smoothly and without fuss, and they even checked in afterwards. It made a difficult situation easier and I appreciated their professionalism.

Cons:

Nothing

2026-11-02 • via Nuitee
M
Melissa • solo_traveller • au
10
2026-11-01 • via Nuitee
S
Sakhdeep • couple • gb
8
Great Delhi Hotel for our family!
Pros:

The rooms were great and with the executive rooms we had access to the food and drinks in the lounge . Pool was great ! We all enjoyed our stay

Cons:

Nothing much - staff at breakfast buffet didn’t really help to accommodate our group of 10 - easily done as there were many tables available

2026-11-01 • via Nuitee
O
olivier • couple • ch
9
Pros:

excelent business hotel , luxury , effectiveness . It has no charm for a holoday location ( great for americans not european )

2026-11-01 • via Nuitee
D
Daniel • couple • gb
9
2026-10-30 • via Nuitee
H
Helen • couple • gb
9
2026-10-29 • via Nuitee
R
Rajalakshmi • solo_traveller • ae
8
2026-10-29 • via Nuitee
T
Tony • couple • gb
8
2026-10-28 • via Nuitee
P
Paula • couple • es
8
2026-10-27 • via Nuitee
E
Edward • couple • gb
5
Disappointing
Cons:

Firstly, everything was ridiculously overpriced. Also all the staff were either pushy in interrupting our meals to get us to write them a good review, or they were simply devoid of warmth. In addition, it felt like the hotel overpromised and GROSSLY underdelivered on their offering. The quality of the food was mediocre and not what I’d expect from a 5-star hotel. Waste of money and I won’t be visiting again.

2026-10-26 • via Nuitee
N
Natalie • couple • gb
9
A great location and fabulous staff
Pros:

We were very pleased with our stay here. The staff are a real highlight, very well trained, communicative, and responsive. Aarti in the breakfast team deserves a special mention and our room cleaner was excellent (I have forgotten his name). The front of house team in reception were very happy to help with suggestions for sightseeing. The pool was a much appreciated respite from the busyness of Delhi and gave us the chance to unwind after a hectic day of travel. We weren't sure if the location would work for our sightseeing, but in fact it was ideal and meant we could return to a quiet room at the end of the day.

Cons:

The bed was a little soft for our taste and the pillows had seen better days.

2026-10-25 • via Nuitee