The Swan Motel, Gillingham

Hotels
8.8 (1632 reviews)
Loddon Road , Beccles , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Excellent breakfast
Cons:
Some issues with room ventilation
Minor complaints about bathroom layout

Categories

Cleanliness
8.1
Overall sentiment was positive, but some comments on damp and mould in certain rooms.
Service
9.3
Staff were consistently described as friendly and efficient across multiple reviews.
Location
8.9
The property is in a quiet location, well-suited for visits.
Room Quality
8.6
Rooms were generally described as comfortable and well-decorated, with only minor issues.
Amenities
8.8
Ample parking and good facilities were noted, but some guests commented on the need for improvements.
Value for Money
8.9
Good value for the quality offered, particularly with breakfast included.
Food and Beverage
9.1
Breakfast was highlighted as excellent by multiple guests.
Overall Experience
8.7
Overall feeling was very positive, with many mentioning repeat visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:58

Property Description

Convenient Location
Located in the charming village of Gillingham, Swan Motel is just a short drive away from the coast and various attractions. Beccles Train Station is conveniently close, allowing for easy access to nearby towns.

Diverse Amenities
Swan Motel boasts a range of amenities including a restaurant, a pub with billiards and darts, free WiFi, and on-site parking. Guests can also relax in the garden or on the terrace, making it a perfect place to unwind after a day of activities.

Newly Refurbished Bar
Indulge in a variety of beverages at the newly refurbished bar, offering a selection of beers, wines, soft drinks, and ciders. The perfect spot to socialize and enjoy a drink in a cozy setting.

Experience comfort and convenience at Swan Motel. Book your stay now for a delightful getaway!

Important information:

Please note, breakfast can be provided for children of up to 8 years of age for GBP 4.00.

breakfast for children to be GBP 6.00Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NWI

Location

Guest Reviews

8.8
Based on 1632 reviews
Cleanliness: 8.1
Service: 9.3
Location: 8.9
Room Quality: 8.6
Amenities: 8.8
Value for Money: 8.9
Food and Beverage: 9.1
Overall Experience: 8.7
A
Anthony solo_traveller gb
10
Pros:

Lovely property and great hosts.

2026-08-21 via Nuitee
J
Jean couple gb
10
Pros:

Breakfast very good and a large choose

Cons:

nothing

2026-08-21 via Nuitee
K
Keil solo_traveller gb
10
2026-08-20 via Nuitee
M
Matt solo_traveller gb
7
2026-08-20 via Nuitee
M
Martin couple gb
8
Does what it says on the tin plus a little more
Pros:

Great value for money breakfast and adapted to our needs. Tucked away location. Nice and quiet. Just off the main road on a quieter village road. Spacious car park. Small water bottles was a nice touch, especially in a hot summer.

Cons:

Could have offered a coffee top up, like most hotels nowadays. The bedroom lighting wasn't right. No reading lamp for the second bed. Could have done with an easy chair and lock on the loo door. The loo door didn't close properly, often swung open! The 'landlady' was great at keeping the place clean but could have done with gardener doing same: sweeping up, pruning etc.

2026-08-19 via Nuitee
V
Vicky family_with_children gb
9
Really happy with our stay
Pros:

The room was perfect for one night, nicely decorated

2026-08-19 via Nuitee
K
karen solo_traveller gb
10
Lovely accomadation
Pros:

Lovely accomadation in beautiful gardens.food really great large portions reasonably priced.

2026-08-19 via Nuitee
R
Ruth couple gb
10
2026-08-18 via Nuitee
J
Julie solo_traveller gb
7
Great for lunch but terrible night's sleep
Pros:

The carvery on a Sunday was amazing. Nice vibe in bar. Friendly staff. Good location. Nice and quiet.

Cons:

Bed was too soft. Bed linen was of a material that makes you sweat. There was a fan in the room but it was so noisy, leading to very poor night's sleep. Hairs in shower on arrival.

2026-08-18 via Nuitee
C
Chris couple gb
9
Excellent night sleep, excellent food and staff
Pros:

Location facilities

Cons:

Missing a second chair and some glasses for drinks. What me bedside table lamp missing

2026-08-17 via Nuitee
J
Jordan couple gb
8
Lovely night away!
Pros:

Lovely Area, Very clean and tidy, warm and welcoming reception.

Cons:

Nothing.

2026-08-17 via Nuitee
I
Iain couple gb
3
Great Staff shame about the rest.
Pros:

The staff were great.
The bar staff however were vaping behind the bar where food was being served.

Cons:

The vaping behind the bar and in food areas
The bed mattress was appalling, infact when we had a Bed and Breakfast we through out better mattresses than this one.
We had food on the first night and it was defrosted poor quality lasagne.

2026-08-16 via Nuitee
S
SARAH couple gb
5
Pros:

It said king room on here.no actual pictures for king room.388ft.it stated, supposidly £95 a night was £78 with genius discount.bar staff were polite & helpful

Cons:

It said refurbished rooms.wasnt what i expected.for a king room.

2026-08-16 via Nuitee
M
Michael solo_traveller gb
8
2026-08-15 via Nuitee
L
Lee solo_traveller gb
8
2026-08-14 via Nuitee
M
Mal couple gb
9
Well worth a stay if you’re looking for dog friendly accommodation
Pros:

Very clean and good value. Generous portions of food in the restaurant and all the staff were very friendly. Dogs are welcome and there’s a great walk nearby down along the river into Beccles or Geldeston.

Cons:

Some of the rooms open onto the beer garden so there was a little noise in the evening if you’re a light sleeper but overall it didn’t really bother us.

2026-08-14 via Nuitee
A
Antonia family_with_children gb
10
Great value and would book again
Pros:

Great value and friendly staff.

Cons:

Very clean, good breakfast

2026-08-14 via Nuitee
M
Maureen solo_traveller gb
8
Pros:

Very clean.beds made every day. Plenty of tea coffee milk and water.clean towels every day. Great location.

Cons:

No shaver plug in bathroom or hooks for towels.no glasses. Stayed in no.9 mattress too soft very uncomfortable.

2026-08-14 via Nuitee
S
Steve solo_traveller gb
8
2026-08-14 via Nuitee
M
Marek couple gb
10
2026-08-14 via Nuitee