Hotel Plaza Opéra

Hotels
8.1 (617 reviews)
Via Nicolò Gallo 2 , Palermo , IT
+39 091 381 9026

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Limited parking
Small breakfast area

Categories

Cleanliness
7.49
Room was modern, well equipped and clean with a very comfortable bed.
Service
8.96
The staff was friendly and very welcoming. The concierge, Sylvia, provided excellent recommendations and service.
Location
9
Great location, close to many of Palermo's sights and easy access to transportation.
Room Quality
7.95
Room had everything expected - decent shower; a kettle with tea & coffee; air conditioning; clean and well equipped.
Amenities
7.48
Amenities include a rooftop area and a breakfast room, though the breakfast space is small.
Value for Money
7.94
Good overall deal as part of travel arrangements, though some amenities are limited.
Food and Beverage
7.99
Breakfast on the rooftop is a highlight, but space is limited and the selection was average.
Overall Experience
7.96
Overall a pleasant stay with lovely staff and good amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:32

Property Description

Luxurious Accommodations
Hotel Plaza Opéra offers elegantly decorated rooms with parquet floors, flat-screen TVs, and unique artwork ranging from modern paintings to 18th-century French engravings. Some rooms even feature a relaxing spa bath for ultimate comfort.

Dining and Relaxation
Indulge in the hotel's bar and restaurant offering delicious local specialties and organic products for breakfast. Unwind in the cosy lounge bar or explore the vibrant dining scene in the heart of Palermo.

Convenient Location and Services
Situated in the heart of Palermo, the hotel is just a stone's throw away from the Politeama Theatre. Enjoy easy access to and from the airport with bus stops located nearby, or opt for a private transfer arranged by the attentive reception staff.

Experience luxury and convenience at Hotel Plaza Opéra. Book your stay now for a memorable experience.

Important information:

Please note parking is subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMO

Location

Guest Reviews

8.1
Based on 617 reviews
Cleanliness: 7.49
Service: 8.96
Location: 9
Room Quality: 7.95
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 7.96
A
Annamaria • couple • it
9
Buon hotel in ottima posizione
Pros:

Posizione ottima, struttura carina con personale gentile e disponibile

Cons:

Nulla

2026-09-16 • via Nuitee
M
Matthias • couple • de
7
Für Entdeckungen in Palermo ein perfekter Platz.
Pros:

Die Lage des Hotels ist sehr zentral, mkit kurzen Wegen in die Innenstadt von Palermo, in unmittelbarer Nähe des Teatro Politeama. Das Personal war sehr freundlich und hilfsbereit, insbesondere auf die Parkplatzsituation und die Zugänglichkeit mit Rollstuhl. Das Frühstück war gut und im obersten Stock, mit Dachterrasse und einem wunderbaren Blick über Palermo und zum Mt. Pellegrino.

Cons:

Die Verkehrs- und Parksituation in Palermo ist erwartungsgemäß chaotisch. Parkplatz buchen und auf die Unterstützung der Hotelmitarbeitenden vertrauen. Die Sauberkeit, insbesondere von Bad und Dusche ist verbesserungswürdig. Ggf. sollte eine neue Dusche eingebaut werden.

2026-09-14 • via Nuitee
D
Daria • extended_group • fr
10
2026-09-13 • via Nuitee
C
CRAIG • couple • us
10
Pros:

Great location - easy to get around - a lot of options for nearby - clean and great air conditioning

2026-09-11 • via Nuitee
V
Victor • couple • us
8
Overall, it’s a good hotel in an excellent location. Just needs a coat of paint.
Pros:

Location, helpful staff, clean linen

Cons:

Breakfast, cracks on the ceiling in the bathroom.

2026-09-09 • via Nuitee
C
Claudia • solo_traveller • ch
9
Pros:

Sehr zentral gelegen. Möglichkeit ein Parkplatz im Parkhaus zu buchen.
Dachterrasse

Cons:

Frühstück war eher bescheiden.

2026-09-07 • via Nuitee
A
Aurélia Edy • solo_traveller • il
9
Pros:

הכל היה מעולה, הגעתי מאוחר בלילה וקיבל אותי פקיד קבלה (סליחה שכחתי את שמו), הסביר לי הכל. הדבר היחיד, המזרון היה קצת נוקשה לטעמי, אבל ישנתי טוב בכל זאת ולחדר לא היה נוף.

2026-09-06 • via Nuitee
M
Mariam • solo_traveller • fr
10
2026-09-05 • via Nuitee
J
John • couple • gb
9
A wonderful hotel with great staff
Pros:

We were given a nice, modern, large room. The air conditioning worked perfectly - which was needed! The room was clean and the bed was comfortable. Good location for the city. The staff were wonderful - we had an issue with the safe in the room and a staff member attended and fixed it very quickly.

Cons:

Nothing bad to say about this hotel

2026-09-05 • via Nuitee
S
Staveley • couple • gb
8
Good hotel convenient for transport and places to eat
Pros:

Staff were helpful and helped to book a restaurant for the night we stayed. Convenient for buses into the Stazione Centrale. Good for places to eat nearby. Also, we were able to get an airport bus which dropped us 3-4 minutes from the hotel.

Cons:

Room was quite small and a bit cramped.

2026-09-05 • via Nuitee
A
Alberto • couple • it
7
2026-09-02 • via Nuitee
C
Claudia • solo_traveller • es
8
Pros:

Excelente ubicación para recorrer el centro de Palermo. Camas muy cómodas. Buen aire acondicionado imprescindible en agosto con la calor que hace.

Cons:

Ducha del baño super pequeña que apenas te podías mover.

2026-09-01 • via Nuitee
D
Dorothea • couple • at
7
Durchschnittliches Hotel in einer schlechten Lage plus versteckte Zusatzgebühren
Pros:

Die Zimmer waren sauber, Fintessstudio war okay

Cons:

ACHTUNG! Aufpreis für Spa!
35€ pro Stunde pro Person! Geisteskrank!
Am Ende haben wir auch nicht wenig gezahlt - ich glaub der Kaffee beim Frühstück ist noch zusätzlich zu den 15€ pro Person zu zahlen!
Parken war sehr eng und teuer … 25€ pro Tag
Umgebung war nicht sehr schön… eher Ghetto?

2026-09-01 • via Nuitee
J
Janette • couple • at
8
Toll als Ausgangspunkt einer Städttour in Palermo
Pros:

Lage!

2026-09-01 • via Nuitee
E
elisa • couple • it
1
Terrificante
Pros:

Solo esclusivamente la posizione

Cons:

Io ho preso una suite… un disastro! Pulizia zero piena di formiche con foto di testimonianza, manutenzione della suite inesistente .. tralasciando che offrono un parcheggio solo per macchine piccole e se così non fosse i modi utilizzati dal personale meglio tralasciare da un due stelle .. colazione lascia il tempo che trova.. Si spacciano per quello che non possono essere bisogna esserci un controllo superiore per tutelare chi prenota e paga quello che poi non trova

2026-08-31 • via Nuitee
A
Anamul • solo_traveller • gb
9
2026-08-30 • via Nuitee
D
Darko • family_with_children • rs
10
2026-08-26 • via Nuitee
S
Stefania • solo_traveller • it
10
Pros:

Bella struttura pulita e organizzata. Staff gentile e disponibile

2026-08-25 • via Nuitee
S
sarah • family_with_children • fr
7
2026-08-25 • via Nuitee
D
di1974 • extended_group • it
9
2026-08-25 • via Nuitee