Oaks Perth Hotel

Hotels
Oaks Hotels & Resorts
7.9 (4499 reviews)
305 Murray Street , Perth , au

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Staff helpfulness varied
Breakfast quality

Categories

Cleanliness
7.11
Room not cleaned properly on checkout and breakfast area cleanliness issues.
Service
8.08
Staff were friendly but some reported lack of helpfulness.
Location
9.12
Good central location, close to transport and attractions.
Room Quality
7.57
Nice large rooms but some had issues like noise and outdated facilities.
Amenities
7.6
Some amenities were useful but lacking in quality, like limited breakfast options.
Value for Money
8.56
Good value for city centre during peak season despite some issues.
Food and Beverage
7.11
Breakfast limited and coffee quality poor.
Overall Experience
8.08
Pleasant stay with some drawbacks; overall good but room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:48

Property Description

Prime Location in Perth

Situated in the heart of the city, Oaks Perth Hotel is the ideal starting point to experience all that vibrant Perth has to offer. Explore the city with ease from our contemporary and stylish suites, perfect for both business and leisure travelers.

Convenience and Comfort

Enjoy the convenience of being next to the best shopping, restaurants, and bars in the city. Relax in our well-equipped suites featuring air-conditioning, modern bathrooms, and entertainment options like flat-screen TVs with cable channels. The kitchenettes provide added comfort with essential appliances for your stay.

Modern Amenities and Services

Indulge in the on-site restaurant and bar, stay connected with complimentary WiFi in the lobby, and take advantage of easy access to key attractions like the Convention & Exhibition Centre and Optus Stadium. Experience a seamless stay at Oaks Perth Hotel.

Book now for an unforgettable stay at Oaks Perth Hotel!

Important information:

Please note, there is a 1.5% credit card surcharge when using a credit card.
Please note that credit cards are the only accepted method of payment at this property. Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation. When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PER

Location

Guest Reviews

7.9
Based on 4499 reviews
Cleanliness: 7.11
Service: 8.08
Location: 9.12
Room Quality: 7.57
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 7.11
Overall Experience: 8.08
C
Craig solo_traveller au
8
2026-08-29 via Nuitee
S
Sonja couple au
7
2026-08-29 via Nuitee
B
Bailey solo_traveller au
8
2026-08-29 via Nuitee
S
Sandra couple au
9
2026-08-29 via Nuitee
A
Andy solo_traveller au
9
Cons:

Could not get wifi on my laptop

2026-08-28 via Nuitee
N
Nabella Ananda couple au
7
First time in Perth and glad that we chose to stay here.
Pros:

Right in the city centre. Close to restaurants, cafes, shops.
Room was clean and love that they provided all toiletries

Cons:

None

2026-08-28 via Nuitee
O
OKADA solo_traveller jp
8
便利で安全!
Pros:

ロケーションがどこに行くにも最高だった
冷蔵庫に牛乳が入ってて気がきくと思った
気を遣わずリラックスできた

Cons:

土曜日の夜はうるさかった
水が毎日置いてあるとよかった
靴べらがあるとよかった
ガラスが汚れていた
部屋に色がなかった

2026-08-28 via Nuitee
D
Debra couple au
10
Excellent stay I would recommend the Oakes to everybody
Pros:

Very friendly staff always ready to help u greet u with a good morning and a goodnight and step outside and the city is inn front of u great position u can get meals on the property

Cons:

Love it

2026-08-28 via Nuitee
A
Allan couple au
7
Property is a little tired
2026-08-28 via Nuitee
A
Arthur couple au
10
Fantastic location and great accommodation
Pros:

Great

Cons:

Nothing

2026-08-28 via Nuitee
R
ROBERTO couple ch
1
Cons:

wir haben das hotel 2x informiert, dass unser flug erst einen tag später ankommen würde. Beim 2. Mal haben wir angefragt, ob sie für uns ein Zimmer auch am 30. Juli hätten. das war die Antwort: Hi Riedo,

This is kindly noted. Have a safe journey.

Kind regards,
Guest services

Als wir dann da waren, kein Zimmer vorhanden - die dame an der reception nicht eben sehr hilfsbereit.

2026-08-27 via Nuitee
L
Lucy extended_group au
10
Consistently a great stay that keeps this very happy frequent flyer coming back !
Pros:

I always enjoy staying at the Oaks. It offers fantastic value for money and the staff are absolutely wonderful, friendly, welcoming and always happy to help. Nothing ever seems to be too much trouble.

The location is excellent, the pricing is very competitive, and overall it’s just a great place to stay. I always feel comfortable and well looked after when I’m there, which is why I’m more than happy to keep coming back.

Great location, great value and, most importantly, fantastic people. Highly recommended.

2026-08-27 via Nuitee
K
Kok Soon couple sg
8
2026-08-27 via Nuitee
G
Gabrielle couple au
8
Great location, great size, comfort a little lacking ie Bed and lounge
Pros:

Good location and good reception people

Cons:

Apartment a little bit tired

2026-08-27 via Nuitee
M
Matthew solo_traveller au
7
2026-08-27 via Nuitee
L
Levi solo_traveller au
9
2026-08-26 via Nuitee
H
Helen couple gb
8
2026-08-25 via Nuitee
T
Trevor solo_traveller au
4
Pros:

Location

Cons:

Homeless on the front steps. Noisey repairs to building directly outside my window. No opening windows, stale air.

2026-08-24 via Nuitee
C
Christopher couple ie
8
Good CBD stay
Pros:

Great location in the CBD, staff were lovely, and the room had everything we needed

Cons:

Nothing

2026-08-24 via Nuitee
T
Tenysha extended_group au
1
Cons:

Extremely disappointing experience and honestly some of the worst customer service we’ve received at a hotel.

We returned to the hotel at around 3am after being out and discovered our key card wasn’t working. I went down to reception and was given a new card, which also didn’t work. It then became clear that the issue was actually with the door itself, meaning we were completely locked out of our room with all of our belongings inside.

We were told that a locksmith wouldn’t be coming until the morning, despite us having no access to our clothes, toiletries, makeup remover, chargers or any of our personal belongings. We then spent around an hour sitting in the lobby at 3–4am waiting for the staff member to work out what to do.

Eventually, the four of us were given another room for the night, but it had one bed for four people and was around half the size of the room we had paid $380 for. At that point we only had a few hours before we needed to leave for work, with none of our belongings available to us.

What made the situation even worse was the complete lack of care from the staff. We received no genuine apology, no sense of urgency and found the staff rude and unhelpful when we tried to resolve the issue.

After paying $380 for a room we were literally unable to access, we asked for a refund and were told they would only offer us $150. Considering we were locked out of the room we paid for, left without our belongings in the middle of the night, made to wait around for an hour and then put four people into a room with one bed, $150 is simply not an acceptable resolution.

Things can go wrong at hotels, but it’s how those situations are handled that matters. The lack of assistance, apology and reasonable compensation made an already frustrating situation so much worse. We definitely would not stay here again.

2026-08-24 via Nuitee