Grand Hotel Oriente

Hotels
9 (1838 reviews)
Via Armando Diaz 44 , Naples , it

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Children allowed
Pets allowed

Facilities

Supervised childcare/activities
ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Billiards or pool table
Free wired internet
Snack bar/deli
Internet access
Concerts/live shows
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Average food quality

Categories

Cleanliness
8.33
Some issues with cleanliness mentioned.
Service
9.8
Excellent service overall, staff was very attentive.
Location
9.34
Great location, close to main attractions.
Room Quality
9.29
The rooms were well-maintained and comfortable.
Amenities
8.82
Standard amenities for this hotel tier.
Value for Money
8.78
Good value for the overall experience.
Food and Beverage
8.33
Food was decent but could be improved.
Overall Experience
9.3
Overall a great stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:52

Property Description

Luxurious Accommodation
Grand Hotel Oriente in the heart of Naples offers spacious rooms with free Wi-Fi. The elegantly decorated rooms, some with panoramic views, ensure a comfortable stay.

Exquisite Dining Experience
Indulge in Mediterranean cuisine made with fresh local produce at the hotel's restaurant. Accompany your meals with regional wines for a complete dining experience.

Relaxation and Entertainment
Unwind in the lounge bar with live piano music and a selection of light refreshments. Perfect for unwinding after a day of exploring Naples.

Book your stay at Grand Hotel Oriente now for an unforgettable experience in Naples.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 45 per day.

Location

Guest Reviews

9
Based on 1838 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
A
Avner • solo_traveller • il
9
Pros:

מלון נקי וחדרים נקיים ומיטה וכריות מעולים

Cons:

חדר קצת קטן ומגוון בארוחת בוקר אין הרבה אופציות לסלטים.

2026-06-12 • via Nuitee
J
John S • solo_traveller • au
10
Pros:

Hotel was in a good location, clean with very good staff. Breakfast facilities were top class.

2026-06-12 • via Nuitee
T
tatiana • couple • ve
8
Excelente ubicación y atención del personal
Pros:

Si

Cons:

Demasiado pequeños los cuartos la decoración muy pasada de moda

2026-06-12 • via Nuitee
B
binjamin • solo_traveller • il
7
מיקום מעולה כל השאר סביר
Pros:

מיקום מצוין, קרוב לכל האטרקציות המרכזיות. צוות חביב ומסביר פנים

Cons:

רמת התחזוקה, די נמוכה ולוקה בחסר.
ארוחת בוקר סבירה, חבל שגילינו במקרה שאפשר להזמין חביתה ומיץ סחוט טרי. קפה גרוע ולא טעים, ספלים קטנים מאוד

2026-06-12 • via Nuitee
A
Aviva • couple • de
10
Ein komfortables Hotel in mitten der Stadt
2026-06-11 • via Nuitee
P
Patrick • couple • gb
10
Fabulous hotel
Pros:

Top quality hotel with extremely high standards of service and food. Fantastic location. Special mention to Pasquale and Anna who couldn’t have been more helpful.

Cons:

Nothing it was first class

2026-06-10 • via Nuitee
G
Ger • solo_traveller • us
10
Pros:

This is the third year we stayed at this hotel. Extremely clean and staff was very helpful in planning dinners and getting us taxis. Breakfast is not to very missed on the rooftop restaurant which also is a great place for drinks at night.

Cons:

Nothing

2026-06-10 • via Nuitee
P
Patrick • couple • gb
8
A good option
Pros:

Good central location, helpful staff. A good option for a city break or if you’re using the ferry to get to Sorrento

2026-06-10 • via Nuitee
H
Hilda • solo_traveller • hr
10
2026-06-08 • via Nuitee
L
liat • couple • il
8
2026-06-08 • via Nuitee
M
Maria • solo_traveller • it
10
Consiglio questa struttura
Pros:

Centrale e molto pulito . Stanza bella

2026-06-08 • via Nuitee
V
Vanessa Adele Krummenauer • couple • br
9
Pros:

Quarto bem espaçoso e banheiro tbem, cama e travesseiros muito bom. Localização excelente próximo do metrô e centro histórico vista linda

2026-06-08 • via Nuitee
J
Jeff • couple • us
9
Pros:

Excellent location, walking distance to sights and restaurants.

2026-06-06 • via Nuitee
I
Injy • couple • eg
6
Pros:

Location

Cons:

Wifi is very bad

2026-06-06 • via Nuitee
G
gretel • couple • cl
9
Pros:

La atención del
Personal, el desayuno, la ubicación, las instalaciones

Cons:

Es bueno que exista más control de cómo limpian las camareras los baños, que no usen los mismos paños en los baños d entras habitaciones, sin ser lavados y desinfectados, además usan la misma aspiradora sin desinfectarla entre una habitación y otra y por última trapean con el mismo paño sin lavarlo todas las habitaciones

2026-06-04 • via Nuitee
E
Eugénia • couple • pt
8
Pros:

A localização

2026-06-03 • via Nuitee
E
Edward • couple • us
5
You took advantage of me on pricing, staff not pleasant
Pros:

Breakfast ok.

Cons:

Booking, my friend used another web sight, and paid 50% less

2026-06-03 • via Nuitee
C
Christine • solo_traveller • gb
10
A fabulous hotel that I thoroughly recommend.
Pros:

Location was excellent - getting out and about was very easy. Reception staff were excellent too ( they organised my trips) and everyone I encountered was friendly, professional, helpful and unobtrusive. My room was very clean, comfortable and quiet. As a solo traveller I felt very safe.

Cons:

Some milk in the room to go with the coffee would have been a nice touch - but this is not a dislike and more a personal preference.

2026-06-02 • via Nuitee
A
Antonella • solo_traveller • it
9
2026-06-02 • via Nuitee
C
Cammiemac • Family
10
Excellent value in central location
Pros:

Great spot! Big, clean and comfortable rooms. Centrally located. Lovely front desk team. Huge and excellent breakfast and panoramic rooftop views. I wish we’d stayed longer!

2026-06-01 • via Tripadvisor