Hugo Hotel

Hotels
8.8 (936 reviews)
5, Tzar Samuil Str. , Varna City , bg

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Clean rooms
Cozy atmosphere
Cons:
Cleaning issues in common areas
Breakfast variety limited
Parking charges not clearly mentioned

Categories

Cleanliness
8.34
Some reviews mentioned cleanliness issues, particularly with shared spaces and specific rooms.
Service
9.31
Generally positive mentions of the staff and service experience.
Location
9.35
Multiple reviews praised the hotel's convenient and central location.
Room Quality
8.8
Rooms were described as cozy and comfortable, though some issues were noted.
Amenities
8.83
Amenities met the needs of most guests, although some limitations were noted.
Value for Money
8.79
Overall value was deemed fair for the offerings compared to competitors.
Food and Beverage
7.84
Breakfast received mixed reviews, with improvements suggested.
Overall Experience
9.11
Most guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:51

Property Description

Prime Location
Hugo Hotel, nestled in the heart of the city center by the serene sea garden and a mere 300 meters from the beach, offers a perfect blend of convenience and tranquility.

Convenient Transfers and Accessibility
Situated just 8 km from the airport and 5 km from the central bus station, with transfer services available on request. Plus, with the bus stop for public transport only 100 meters away, exploring the city couldn't be easier.

Comfort and Service
Enjoy air-conditioned rooms with modern amenities like a flat-screen TV, cable channels, and complimentary Wi-Fi. Kickstart your day with a delicious breakfast buffet and rely on our 24-hour reception for a seamless stay.

Ready to experience the perfect stay in Varna? Book your room at Hugo Hotel now!

Important information:

Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VAR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for BGN 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs BGN 15 per day.

Location

Guest Reviews

8.8
Based on 936 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 9.11
G
Georgi • solo_traveller • bg
8
Георги
Pros:

Разположението е прекрасно - на самия вход на морската градина, в тиха пресечка.
Обзавеждането е доста висок клас, с всички възможни удобства
Закуската е доста богата

Cons:

В стаята имаше паяжини

2026-06-20 • via Nuitee
K
Katharina • solo_traveller • at
8
Top Preis- Leistungsverhältnis!
Pros:

-sehr freundliches und zuvorkommendes Personal!
-Super Lage, im Zimmer alles vorhanden
-Der Portier am Empfang war sogar,so freundlich unser Gepäck zu verstauen und Reisepässe im Safe aufzubewahren,da wir erst am Abend zum Flughafen mussten

Cons:

-Wir hatten als Gruppe mehrere Zimmer gebucht und in fast allen Zimmern hätte man die Duschköpfe bereits erneuern können... (sehr verkalkt und nicht ansehnlich....)
etwas mehr Ablagefläche beim Waschbecken wäre von Vorteil, da dieses so groß ist, dass es fast alles einnimmt, aber das ist nur ein kleines Detail, welches zu verkraften ist 😃

-was uns persönlich gestört hat, war die Putzfrau, die mit Freisprecheinrichtung morgens um 07:00 während dem Putzen im Zimmer gegenüber bei offener Tür telefoniert hat....

2026-06-19 • via Nuitee
P
Petteri • solo_traveller • fi
9
Petsku
Pros:

Huippu sijainti rannan ja vanhankauoungin välissä, molempiin muutama minuutti ja vastapäätä hotellia pikkuinen kauppa.. Hyvät sängyt.

2026-06-19 • via Nuitee
E
Ewa • couple • pl
7
Pros:

Blisko plaży. Klimatyzacja w pokoju.

Cons:

Zimna jajecznica czy kiełbaski. Woda ciekła spod prysznica.

2026-06-17 • via Nuitee
M
Milan • family_with_children • sk
4
When accommodation photos are deceiving
Pros:

Location - proximity to the city park, the city center, and the seashore. That's all.

Cons:

The reality absolutely does not correspond to the presentation photos. The family room we were given was very dark and obviously built into a space that was originally used for a completely different purpose. It looked like a converted storage space, right on the ground floor of the building. The beds were very uncomfortable, the room was dark, there was almost no light from the street, the lighting in the room was poor. The breakfast was also not very fresh, and instead of pastries or bread, only stale toast was available.

2026-06-13 • via Nuitee
S
Serghei • extended_group • md
8
2026-06-12 • via Nuitee
R
Radeva • solo_traveller • bg
10
2026-06-11 • via Nuitee
L
Leonid • solo_traveller • il
9
2026-06-11 • via Nuitee
N
Nico • couple • it
10
2026-06-09 • via Nuitee
F
Francois oostvogels • solo_traveller • be
7
Pros:

Ontbijt goed maar weinig variatie

Cons:

Poetsvrouw

2026-06-08 • via Nuitee
L
Lucia • couple • sk
6
Ubytovanie sa nachádzalo vo výbornej lokalite blízko pláží aj centra mesta, ubytovanie poskytovalo všetko potrebné, raňa
Pros:

Lokalita, pohodlie, čistota

Cons:

Vankúše mali nepríjemný zápach, slabší výber jedla na raňajkách, málo úložného priestoru

2026-06-07 • via Nuitee
Дияна • family_with_children • bg
7
2026-06-06 • via Nuitee
J
Justine Guzzoni • solo_traveller • fr
7
Pros:

La literie, le personnel très a l écoute, et l emplacement idéalement situé.

Cons:

Étanchéité de la douche, l eau coulée a côté. Et par conséquence la chambre sentait l'humidité.

2026-06-04 • via Nuitee
R
Robert • couple • gb
9
Would definitely stay here again if the shower problem was rectified
Pros:

Excellent location close to the bars restaurants and the beach in a relatively quiet side street. The staff were unfailingly polite and helpful the housekeeper made up our room
perfectly. Breakfast was a buffet style with plenty of food options .

Cons:

The shower was of very poor design with water leaking all over the bathroom floor and although the staff provided extra towels to place around the shower enclosure both my wife and I found this extremely annoying. We were told most of the rooms suffered in the same way.

2026-06-04 • via Nuitee
B
Bilgen • family_with_children • tr
8
Pros:

Kahvalti bazi olumsuz yorumlarin aksine cok doyurucu ve kesinlikle yeterliydi.

2026-06-02 • via Nuitee
G
Georgi • solo_traveller • bg
8
2026-06-02 • via Nuitee
A
André • solo_traveller • pt
9
Well Located Hotel With A Great Breakfast
Pros:

A very clean room in a nicely located area near the beach with a great breakfast served in the morning with loads of variety.

2026-06-02 • via Nuitee
I
Iryna • family_with_children • bg
10
2026-06-01 • via Nuitee
C
Cazaciuc • solo_traveller • ro
9
2026-06-01 • via Nuitee
U
Uygun • couple • tr
8
Pros:

Temiz ve merkeziydi

Cons:

Çalışanların iletişimi kötü

2026-05-31 • via Nuitee