Hugo Hotel

Hotels
8.8 (926 reviews)
5, Tzar Samuil Str. , Varna City , bg

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Clean rooms
Cozy atmosphere
Cons:
Cleaning issues in common areas
Breakfast variety limited
Parking charges not clearly mentioned

Categories

Cleanliness
8.34
Some reviews mentioned cleanliness issues, particularly with shared spaces and specific rooms.
Service
9.31
Generally positive mentions of the staff and service experience.
Location
9.35
Multiple reviews praised the hotel's convenient and central location.
Room Quality
8.8
Rooms were described as cozy and comfortable, though some issues were noted.
Amenities
8.83
Amenities met the needs of most guests, although some limitations were noted.
Value for Money
8.79
Overall value was deemed fair for the offerings compared to competitors.
Food and Beverage
7.84
Breakfast received mixed reviews, with improvements suggested.
Overall Experience
9.11
Most guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:51

Property Description

Prime Location
Hugo Hotel, nestled in the heart of the city center by the serene sea garden and a mere 300 meters from the beach, offers a perfect blend of convenience and tranquility.

Convenient Transfers and Accessibility
Situated just 8 km from the airport and 5 km from the central bus station, with transfer services available on request. Plus, with the bus stop for public transport only 100 meters away, exploring the city couldn't be easier.

Comfort and Service
Enjoy air-conditioned rooms with modern amenities like a flat-screen TV, cable channels, and complimentary Wi-Fi. Kickstart your day with a delicious breakfast buffet and rely on our 24-hour reception for a seamless stay.

Ready to experience the perfect stay in Varna? Book your room at Hugo Hotel now!

Important information:

Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VAR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for BGN 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs BGN 15 per day.

Location

Guest Reviews

8.8
Based on 926 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 9.11
P
Plamen • solo_traveller • bg
10
2026-05-29 • via Nuitee
A
Andrzej • solo_traveller • pl
8
2026-05-26 • via Nuitee
T
Tatiana • couple • gr
9
2026-05-25 • via Nuitee
P
Polya • couple • bg
10
Highly recommend for city tours and hangouts.
Pros:

The hotel has an exceptional location, that appears to be right in the heart of Varna, near cultural sights, fancy restaurants, cafe’s and its also next to the entrance of the sea garden.

Cons:

I have no dislikes about the property.

2026-05-25 • via Nuitee
R
Rodomir • solo_traveller • bg
10
Отличен хотел!
Pros:

Персонала изключително е вежлив. Хотела разполага с асансьор има място пред хотела за една кола да си разтовари багажа. Хотела разполага с подземен паркинг за 5 коли. Стаите са удобни и чисти. Има мини бар. Има кана за топла вода и чай и нес кафе.

2026-05-25 • via Nuitee
Йордан • solo_traveller • bg
10
2026-05-24 • via Nuitee
M
Maksym • couple • ua
4
2026-05-22 • via Nuitee
H
hannah • solo_traveller • gb
10
Great little hotel
Pros:

Comfy beds, quiet, location right by the sea garden, 24 hour reception, very good breakfast (go early - 07:30 - for the pancakes and more choice)
We slept really well here and would definitely stay again.

Cons:

The showers would benefit from renovation but they're still powerful enough, the doors just leak a little. Parking, even to drop off, is a nightmare but doable if the guys behind you are patient!

2026-05-21 • via Nuitee
P
Plamen • solo_traveller • bg
9
2026-05-16 • via Nuitee
P
Paulina Georgieva • solo_traveller • bg
8
2026-05-16 • via Nuitee
I
Ivelin • family_with_children • bg
10
2026-05-16 • via Nuitee
P
Pitu • solo_traveller • ro
10
Pros:

Tot

Cons:

Nimic

2026-05-15 • via Nuitee
S
stoychev • couple • bg
8
Pros:

Местоположението бе точно каквото ни беше нужно. Тихо и спокойно.

Cons:

При пристигането няма къде да се спре и да се настани човек. Добре е да осигурят едно парко място пред хотела колкото да се настани човек. Иначе наблизо има паркинг.

2026-05-14 • via Nuitee
F
Feller • couple • lu
8
2026-05-14 • via Nuitee
Нелия Цветанова • couple • bg
5
2026-05-11 • via Nuitee
V
Vasilev • solo_traveller • bg
10
Pros:

Тихо и спокойно място , с идеална локация . Много чиста и уютна стая ! Препоръчвам !!!!

2026-05-10 • via Nuitee
S
Sin • solo_traveller • sk
10
2026-05-08 • via Nuitee
M
Mădălina • couple • ro
8
Pros:

Excellent location, right next to center and park, but on a quiet street
Friendly stuff
Big, modern room

Cons:

The mattress was terrible, needs to be replaced asap. I slept poorly on it
Limited no of parking in a crowded garrage, you might not get one if you don't make a reservation before
The insulation between the rooms is very bad, you can hear all your neighbours

2026-05-06 • via Nuitee
M
Maksym • solo_traveller • nl
10
Pros:

Very friendly people working there. Good location, next to the main park. Spacious room and breakfast included.

2026-05-05 • via Nuitee
D
Diyana • family_with_children • bg
10
2026-05-02 • via Nuitee