Gainsborough House Hotel

Hotels
Bewdley Hill , Kidderminster , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Business center
Heating
Family rooms
Garden
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Review Highlights

Pros:
Friendly, helpful staff
Good value for money
Convenient location with free/easy parking
Comfortable beds and generally clean rooms
Simple, no-frills hotel that meets basic needs
Cons:
Breakfast quality and availability issues (basic, cold/warm, ran out)
Hotel and rooms feel tired/dated in places
Maintenance problems with amenities (air-con, extractor fan, faulty key cards)
Annoying self check-in tablet process reported
Minor cleanliness issues for some (dust, initial musty smell)

Categories

Cleanliness
1
Generally reported as clean and comfortable (clean rooms, plenty of hot water), with occasional minor issues (slight dusting, one reviewer noted a musty smell that dissipated after airing).
Service
1
Staff repeatedly described as friendly, welcoming and helpful; reception praised in multiple reviews despite a few procedural frustrations (self check-in screen).
Location
1
Location and free/easy parking highlighted as strong positives (central Kidderminster, convenient parking).
Room Quality
1
Mixed impressions: several guests praised comfortable beds and adequate bathrooms, while others found rooms cramped, tired/dated or with maintenance issues (lighting, air con performance).
Amenities
1
Several functional problems reported (air conditioning not maintained, extractor fan not working, kettle sizing issue, faulty room access card) and annoyance with new self check-in tablet.
Value for Money
1
Multiple reviewers called it good/excellent value for money for a basic/no-frills stay.
Food and Beverage
1
Breakfast repeatedly criticised as basic, sometimes ran out, served warm rather than hot, occasional limited preparation due to staffing; coffee was noted as good by one reviewer but overall F&B is a weak point.
Overall Experience
1
Overall a mixed but acceptable stay: good value, friendly staff and convenient parking balanced against dated rooms, some maintenance and breakfast shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 18:33

Property Description

Experience the charm and elegance of Gainsborough House Hotel, Bar & Restaurant, where classic architecture meets modern comfort!

Location & Accessibility
Just a 15-minute stroll from Kidderminster town center and conveniently located on the A456, our hotel is the perfect gateway to explore local attractions like West Midlands Safari Park and Severn Valley Railway.

Stylish Accommodations
Our recently transformed hotel boasts 42 contemporary bedrooms, each with an attached bathroom, ensuring a restful stay. Decorated with sophistication, every room provides a haven for relaxation.

Exquisite Dining & Relaxation
Indulge in culinary delights at the Gainsborough Restaurant, featuring tasty dishes made from fresh, local ingredients. In the evening, unwind in our cozy Lounge Bar with a diverse selection of drinks and snacks while catching up on the latest sports.

Book your stay at Gainsborough House Hotel today and elevate your getaway experience!

Important information:

Please note, all children under 18 years of age must be accompanied by an adult or legal guardian.

Please note that the hotel's restaurant is closed for dinner until further notice. The restaurant will reopen for breakfast on 3 August 2020, for residents only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
T
Tracey • solo_traveller • au
9
Pros:

Friendly, comfortable, good food, great customer service.

Cons:

No lifts

2026-09-19 • via Nuitee
A
April • family_with_children • gb
1
2026-09-19 • via Nuitee
J
Jawad • couple • gb
10
Best place for the money you pay in Kidderminster
Pros:

Everything
Staff
Stay
Breakfast

Cons:

Nothing

2026-09-17 • via Nuitee
C
Conor • solo_traveller • ie
8
Pros:

Very friendly staff.

2026-09-17 • via Nuitee
P
Paul • couple • gb
8
Great Value
Pros:

Easy to book, great Indian food

Cons:

Nothing

2026-09-17 • via Nuitee
E
Egidanas • solo_traveller • be
10
Pros:

I personally thanking to Siva, he is a very pleasant staff member. I am very satisfied with my stay. It was quiet and a good place to spend a night in Kidderminster.

2026-09-16 • via Nuitee
D
Derek • solo_traveller • gb
5
Pros:

Easy to find

Cons:

Ok hotel for a stop over. Rooms are adequate even if chamber staff don't know which way to put a pillow case on. Basic coffee and tea making. No glasses in room and only one pillow each.
Breakfast was mmm well not very good. Buffet style but limited selection. No bacon or mushrooms and poor quality sausages. No alternative milk option and only English tea no choice. Coffee was in a filter coffee pot but was poor quality instant ( don't know why hotels do this just a con).

2026-09-15 • via Nuitee
S
Small • solo_traveller • gb
8
Very good hotel and will return and good staff.
Pros:

All was very good but it was a bit cold some nights. Food was very good and staff were very helpful.

Cons:

The Hotel was a bit dated and I was told it is being renovated over the coming months.

2026-09-15 • via Nuitee
A
Andrew • solo_traveller • gb
7
Convenient location for passing through Kidderminster.
Pros:

Very helpful at checkin and subsequently.

Good bar menu with tasty curry dishes, recommended.
Buffet breakfast available.

Cons:

For one night stay all was good.

2026-09-15 • via Nuitee
B
BRIAN • solo_traveller • gb
1
Pros:

Nothing

Cons:

The attitude of the staff

2026-09-15 • via Nuitee
P
Peter • couple • nl
9
Prima betaalbare plek
Pros:

Netjes en lekker India’s eten
Genoeg parkeerplek bij Hotel

2026-09-15 • via Nuitee
F
Fiona • solo_traveller • gb
10
2026-09-14 • via Nuitee
B
Brian • solo_traveller • gb
9
very enjoyable
Pros:

very helpful staff

Cons:

N/A

2026-09-14 • via Nuitee
A
Alison • couple • gb
3
Close to where we were going
Pros:

It was near where we were going
Reception staff were nice enough and so were the bar and breakfast staff they are all trying hard

Cons:

Cigarette burns in the bedsheet
Window only opened 2” and the room was hot
We we’re on the 2 nd floor and there was a very strong smell of cannibis, quite concerning I would not have liked to be there on my own
The carpets very much need replacing throughout
The front door was grubby
The carpark was over grown at the back
I don’t ever give negative comments but this place I felt I have no choice
I will not book again
Breakfast was basic

2026-09-14 • via Nuitee
D
Dirk • solo_traveller • be
3
teleurstellend
Pros:

ruime kamer, parking, vlot bereikbaar en toch rustig

Cons:

Gedurende ganse week kamer nooit gekuist of bed opgemaakt. Zelf moeten vragen om toiletpapier, zeep in douche op. Vuilbak in kamer nooit leeggemaakt. Ontbijt zeer beperkt, enkel engels ontbijt, worst met ei en bonen, enkel toastbrood, geen beleg,... Totaal niet gericht op buitenlandse toeristen (ook maaltijden restaurant niet). In het algemeen zeer verouderd, dringend aanrenovatie toe.

2026-09-14 • via Nuitee
C
Charles • couple • gb
1
Over hyped but under achieved
Pros:

The branch falling off the tree and the Passat pulling it down the car park

Cons:

The huge sign greeting you claiming sky sports is available only to discover they don’t #falseafvertising

2026-09-14 • via Nuitee
G
Gary • solo_traveller • gb
7
Hotel review
Pros:

Room clean and good air conditioning, comfy bed too

Cons:

Hotel was looking tired

2026-09-14 • via Nuitee
C
Caylan • family_with_children • gb
3
Great location but overall a disappointing experience
Pros:

The location was great. Close to town for a nice dinner out and close to a Tesco Express for anything quick. Free parking, which was a big help.

Cons:

The Room: The bed sheet was too small, and we only got one pillow each, which might not even have been a pillow. The TV didn't work until we plugged the aerial back into the wall. There was no soap or anything in the bathroom. The carpets were dirty and could do with a clean. Overall, it was okay for a night.

The hotel: There is no lift, and we were on the top floor, so thankful we were there for one night. The hotel is very old and is in need of a refresh. The benches in the breakfast room were damaged, and the covers were peeling.

Breakfast: there is minimal selection but enough to have breakfast; however, they used way too much oil. The sausages were oily, and we then ordered a fried egg, which came swimming in a plate of oil. The breakfast was just awful.

2026-09-13 • via Nuitee
S
Sarah Jones • solo_traveller • gb
3
Overpriced
Pros:

Location

Cons:

Overpriced. I paid £89 and a friend of mine there the same night paid about £60!
My room was dated and didn't feel clean. It smelt of sweaty feet.
Comfortable bed with clean bedding

2026-09-13 • via Nuitee
I
István • extended_group • hu
7
2026-09-13 • via Nuitee