Zenitude Evian Les Terrasses du Lac, an Ascend Collection Hotel

Hotels
Ascend Collection
7.8 (3953 reviews)
8 bis Route de l'Horloge , Évian-les-Bains , fr

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Noise from neighbors
Cleanliness issues
Outdated amenities

Categories

Cleanliness
6.55
Concerns about dust and unclean areas were mentioned.
Service
8.55
The friendliness and helpfulness of the staff were highlighted.
Location
9.05
Guests appreciated the perfect location and proximity to city amenities.
Room Quality
7.05
Room quality had mixed reviews; some mentioned comfort but also issues with noise.
Amenities
7.55
Some basic amenities were lacking, which affected the experience.
Value for Money
8.05
Generally good value given the location and overall experience.
Food and Beverage
7.55
Breakfast was good but could be improved.
Overall Experience
8.05
Overall experience was positive with several minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:30

Property Description

Panoramic Lake Views and Chalet-Style Apartments
Enjoy breathtaking lake views from Zenitude Hôtel-Résidences Les Terrasses du Lac, a charming property near Evian golf course. The chalet-style apartments with balconies offer a cozy retreat with modern amenities.

Fully Equipped Kitchens and Continental Breakfast
Indulge in the convenience of fully equipped kitchens in every apartment and start your day with a delicious continental breakfast featuring a variety of fresh options to fuel your adventures.

Convenient Location for Skiing and Water Activities
With ski resorts just a short drive away and the beach within walking distance, Zenitude offers the perfect location for both winter sports enthusiasts and summer beach lovers.

Book now to experience the ultimate blend of comfort and convenience at Zenitude Hôtel-Résidences Les Terrasses du Lac.

Important information:

for more 5 rooms booked or 12 people special conditions will apply.

Free outside parking.

Limited space paid underground parking: to be booked in advance.

Reception opening time: From Monday to Saturday : 7:15 - 12:30 and 13:30 - 20:30 - Sunday and Hollidays : 8:00 - 12:30 and 13:30 - 19h30

For stays of more than 2 nights, a quick clean is carried out with no change of sheets or towels. End-of-stay cleaning is included.
For stays of 7 to 29 nights, a weekly cleaning is included with a change of sheets and towels, as well as end-of-stay cleaning.

It is possible to arrive outside reception opening hours, simply contact the residence in advance.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.8
Based on 3953 reviews
Cleanliness: 6.55
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.05
S
Stefan family_with_children de
6
2026-07-25 via Nuitee
D
Dorothea family_with_children de
3
Sowas hab ich noch nicht erlebt.
Pros:

Der Parkplatz und das Frühstück waren in Ordnung.

Cons:

Wir haben leider nicht das Zimmer bekommen was wir gebucht hatten, es war alles leider alt und sehr verwohnt. Es hat gestunken und überall waren Flecken.

2026-07-25 via Nuitee
B
BOURGUIGNON extended_group fr
10
Pros:

La vue

Cons:

J’ai tout aimé sauf booking .com qui est injoignable !!

2026-07-25 via Nuitee
S
Sophie solo_traveller fr
7
2026-07-25 via Nuitee
J
Jean-Philippe solo_traveller fr
4
Pros:

Vue sur le Lac Léman (prix indexé en conséquence).
Petit-déjeuner varié et copieux, à condition de venir tôt (plus de viennoiseries en fin de créneau).

Cons:

Obligation ferme de payer le séjour à l'arrivée, au lieu du départ, comme ça se fait le plus souvent.
In processing et out processing en ligne, un peu comme à l'usine. Manque de personnalisation à l'accueil et au départ.
Large information sur la nécessité de recycler les déchets, mais aucune poubelle dédiée, en particulier dans le logement.
Propreté discutable, en particulier moquette et rideaux tachés, poussière en haut des meubles.

2026-07-24 via Nuitee
E
Edith couple fr
8
Pros:

Tout est parfait sauf l absence de ventilateur ou de courants d air possible ds le studio avec vue magnifique

2026-07-24 via Nuitee
S
Szelechowski solo_traveller fr
6
Agréable séjour
Pros:

Emplacement et personnnel au top, pisicine accueillante

Cons:

Nécessiterait un petit rafraîchissement, vaisselle tres rudimentaire, sdb humide, et terrasse sud difficilement a cessible en journée (store ?)
Dommage, sinon ca serait vraiment au top !

2026-07-24 via Nuitee
C
Catherine couple ch
9
Très bien, calme , et en plus la piscine super
Pros:

Bon accueil, studio confortable même si un peu ancien et propre

Cons:

Rien

2026-07-24 via Nuitee
S
Sanjay couple in
7
It’s fair stay, given the charges it doesn’t have Airconditioner and it’s hot inside.
Pros:

It’s good clean and calm location

Cons:

It’s quite far from the city without car is not recommended as getting Uber is very difficult

2026-07-24 via Nuitee
P
Peter family_with_children de
5
In die Jahre gekommen, für zwei Nächte okay.
2026-07-24 via Nuitee
B
Branko family_with_children si
4
Overused, unclean and overpriced.
Pros:

Surprisingly, they had a decent frying pan and two saucepans. There were also enough glasses and cutlery for four.

Cons:

It’s not clean at all. The doors damaged. The furniture is old and worn, particularly in the bathroom. There’s no air conditioning. The outside temperature was 30 °C. We had to keep all the windows wide open all night, with the blinds fully raised, and we struggled to bring the temperature down even slightly during the night.

2026-07-23 via Nuitee
O
Olena solo_traveller nl
9
Чудовий краєвид
Pros:

Дуже гарні апартаменти, є все необхідне.

Cons:

Не дуже різноманітний сніданок, але за такі кошти, це нормально!

2026-07-23 via Nuitee
U
Ulo extended_group fr
9
Hôtel bien situé
Pros:

Hôtel bien situé. Grand appartement avec un beau balcon.

Cons:

Appartement pas trop propre (qques toiles d'araignée, poubelle de la cuisine non vidée, liquide savon de la salle de bain ne fonctionnant pas). Bon Petit déjeuner mais pas trop copieux.

2026-07-22 via Nuitee
N
Nicolas couple fr
7
2026-07-22 via Nuitee
T
Tobias couple de
8
Gutes Hotel in guter Lage mit einem Pool
Pros:

Die Lage war gut und man kommt schnell in die Stadt. Das Frühstück war gut, die Auswahl war zwar nicht besonders groß, aber völlig ausreichend. Der Pool war ebenfalls sehr schön und perfekt für eine kurze Abkühlung. Für 3 € pro Tag konnten wir einen Tiefgaragenstellplatz mieten, wo wir unsere zwei Motorräder sicher abstellen konnten.

Cons:

Das Hotel und unser Zimmer sind schon etwas in die Jahre gekommen und könnten modernisiert werden.

2026-07-22 via Nuitee
S
Sarah couple de
7
Pros:

Die Betten waren sehr gut, der Pool und dass Frühstück war auch gut.

Cons:

Die Einrichtung war alt.

2026-07-22 via Nuitee
M
marco family_with_children it
6
2026-07-22 via Nuitee
W
Waymel couple fr
6
Pros:

La piscine, le service petit déjeuner

Cons:

Les vieux meubles, les toiles d’araignée.

2026-07-20 via Nuitee
M
Magash family_with_children gb
4
2026-07-20 via Nuitee
P
Philippe family_with_children fr
9
Pros:

piscine, petit dej,

2026-07-20 via Nuitee