Homewood Suites by Hilton Gainesville

Hotels
Homewood Suites by Hilton
8.6 (323 reviews)
3333 Southwest 42nd Street , Gainesville , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Family-friendly amenities
Cons:
Cleanliness issues
Uncomfortable beds
Noise problems

Categories

Cleanliness
6.68
Significant complaints about the cleanliness of the rooms, including dirty bathrooms and unclean bedding.
Service
9.65
Staff were described as friendly and helpful despite the cleanliness issues.
Location
9.69
Many reviews mention the good location, convenient to shops and activities.
Room Quality
8.14
Mixed feedback; some rooms comfortable, but issues like mattress quality and noise noted.
Amenities
8.67
Amenities such as the pool and breakfast had positive mentions, but some additional maintenance needed.
Value for Money
9.13
Generally considered good value, despite drawbacks in cleanliness.
Food and Beverage
8.18
Breakfast options available, but service could be improved with better cleanliness on serving methods.
Overall Experience
8.65
Overall experience was decent, but heavily impacted by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:12

Property Description

Comforts of Home in Every Suite

Each suite at Homewood Suites Gainesville is equipped with a refrigerator, microwave, and oven, ensuring guests feel right at home during their stay.

Exceptional Services and Amenities

Guests can enjoy the convenience of an on-site exercise center, free grocery shopping services, and complimentary movie rentals, adding extra value to their visit.

Prime Location near Major Attractions

Located just minutes away from Devil's Millhopper Geological State Park, the Museum of Natural History, and other key points of interest, Homewood Suites Gainesville offers easy access to the best of the area.

Book your stay now at Homewood Suites Gainesville for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note that our evening receptions are now only on Wednesday from 5:30 PM – 7:00 PM.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GNV

Location

Guest Reviews

8.6
Based on 323 reviews
Cleanliness: 6.68
Service: 9.65
Location: 9.69
Room Quality: 8.14
Amenities: 8.67
Value for Money: 9.13
Food and Beverage: 8.18
Overall Experience: 8.65
M
Mehmet Aykut family_with_children tr
10
2026-08-29 via Nuitee
M
Marisabel family_with_children us
2
Terrible customer service.
Pros:

Location was as expected. We needed to be close to our son who was moving in for college, and it was perfect.

Cons:

Staff was terrible, we had several issues and Unfortunately, the staff were unable or unwilling to help with any of the issues we experienced during our stay.

First, when we arrived, we discovered that our room had only one full-size bed, rather than the queen or two queen beds we expected. When we asked the front desk for help, instead of offering alternatives, checking whether another room was available, or even suggesting that we cancel the remainder of our reservation and rebook directly with the hotel, the employee simply kept repeating, “I can’t do anything.” She seemed to have no idea how to handle the situation. Since switching hotels at that point would have been very complicated for our family, we decided to stay.

The following day, there was a water emergency and the water was shut off for approximately three hours. We understand that emergencies happen and that this was probably outside the hotel’s control. However, when we asked for information about how long the repair might take, the only response from the front desk was, “I’m sorry, maybe by 8 p.m. we’ll get it back.” Again, there was very little communication or effort to assist guests affected by the situation.

That night, the guests in the room directly above us were extremely noisy. There was constant running and stomping, and we were unable to sleep. The noise continued into the morning. At around 9 a.m., I finally called the front desk and politely asked if they could contact the guests upstairs and ask them to keep the noise down. I was shocked when the employee told me that “it would be unprofessional” for her to call them and ask them to stop. The stomping continued until those guests checked out.

Housekeeping was another issue. We were told the room would be cleaned every other day, but no housekeeping service was provided during our stay. The cleanliness of the room upon arrival was also disappointing.

2026-08-17 via Nuitee
I
ILERT extended_group us
10
Pros:

My family and I had an excellent stay at Homewood Suites by Hilton in Gainesville while visiting for my daughter’s graduation from the University of Florida. The staff were friendly, professional, and very responsive. The hotel was clean, and the rooms were spacious and comfortable.
I had two separate bookings during our stay. One night, around 1:00 a.m., our toilet became clogged. My wife contacted the front desk, and the staff resolved the issue in less than five minutes. That level of responsiveness, especially in the middle of the night, was very impressive.
This was not my first stay at Homewood Suites, and overall, I have always had a positive experience. However, there is room for improvement, particularly with the breakfast. The selection was not a very typical of an American hotel breakfast, and on one morning there was so little available that we decided to go out and find breakfast elsewhere.
Overall, I would rate my stay 4.5 out of 5 stars. The cleanliness, spacious rooms, excellent staff, and quick response to our needs made this a very good experience. With some improvement to the breakfast options, it could easily be an exceptional stay.

2026-08-10 via Nuitee
C
Chantal family_with_children us
7
2026-07-12 via Nuitee
E
Ellen extended_group us
10
Pros:

Room was clean and spacious with all needed amenities.

2026-07-11 via Nuitee
C
Clovette couple us
10
We had truly a wonderful and comfortable stay
Pros:

The room felt like home away from home, it was comfortable, convenient, the location, the service, the entire staff from Destiny at the front desk who checked me in along with the manager all was managed very well, clean, it was pleasantly, a wonderful bedroom suite to enjoy

Cons:

N/A

2026-07-02 via Nuitee
K
Karrie family_with_children us
10
2026-06-20 via Nuitee
B
Beverly couple us
8
It’s was wonderful
Pros:

Everything was good

Cons:

The sprinkler in the bathroom went off while we was sleeping and water was everywhere but management did compensate us.

2026-06-17 via Nuitee
S
Suzanne solo_traveller us
6
2026-06-16 via Nuitee
K
Karima solo_traveller us
10
2026-06-16 via Nuitee
M
Mark couple us
10
Clean, friendly staff, great stay!
Pros:

Clean, friendly staff!

Cons:

All was good

2026-06-12 via Nuitee
Z
Z7180FKbriana Business St. Augustine, Florida
10
Clean friendly suites
Pros:

Nice hotel with great amenities and rooms. Outdoor grills and kitchens in rooms full breakfast buffet this is a great spot for business.

2026-06-03 via Tripadvisor
L
Lara solo_traveller us
10
2026-05-23 via Nuitee
A
Amy family_with_children us
10
We live about two hours away, we travel to Orlando often for just weekend trips and we were just recently in Georgia on
Pros:

Absolutely everything!

Cons:

Absolutely nothing!!!

2026-05-22 via Nuitee
L
Laura extended_group us
10
Great location and I would definitely stay there again
Pros:

We stayed at the location following a large concert. The hotel was fully booked; however, the hotel was well equipped, and the location was very quiet and relaxing.

Cons:

I don’t know that this was within the control of the hotel, but there was an infestation of love bugs, and there were a number of them in one of our rooms

2026-05-21 via Nuitee
H
Hayley couple us
10
2026-05-18 via Nuitee
A
Ashley couple us
10
2026-05-18 via Nuitee
T
Tiffany family_with_children us
10
Nice
Pros:

Breakfast

2026-05-11 via Nuitee
G
Goshay solo_traveller us
9
Pros:

Michael Scott, guest services mgr was very professional and patient as he was assisting a new employee on procedures. He took care of one small concern we had immediately. Because of Mr. Scott we will be staying there whenever we go to Gainesville.

Cons:

The locations of the elevators when loading and unloading the car.

2026-05-08 via Nuitee
Y
Ytnight Family Ayr, Region of Waterloo, Ontario
2
Trying to shake down customers. Real winners here
Pros:

Have a reservation for next weekend confirmed 5 months ago. However today they told me they have changed the price. Now the want me to pay an extra $400 us for 2 nights to keep my reservation. What is the point of the reservation if they are not going to honour it. Said there are no rooms available because of the concert that’s why they want the extra $400 us

2026-05-06 via Tripadvisor