Garden Inn Hotel

Hotels
5.4 (87 reviews)
6701 Shannon Parkway , Union City , us

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Location near interstate
Cons:
Dirty rooms
Unpleasant odors
Poor room quality
Dangerous area

Categories

Cleanliness
2.56
The rooms were dirty, and the environment was filthy.
Service
7.03
The staff was very friendly and eager to assist.
Location
6.57
Location near interstate but it was dangerous.
Room Quality
3.52
The room had some rough finishes and an unpleasant odor.
Amenities
6.55
Standard quality for this hotel tier.
Value for Money
5.51
Standard quality for this hotel tier.
Food and Beverage
5.56
Standard quality for this hotel tier.
Overall Experience
5.93
Multiple issues contributed to a poor experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:18

Property Description

Convenient Location
Situated in the peaceful Union City, Georgia, our hotel offers easy access to Atlanta's center and the airport within minutes.

Quality Service
At Garden Inn Suites, we prioritize friendly and efficient service, ensuring high-quality accommodations and pristine surroundings. Our dedicated staff is committed to making your stay as comfortable as possible.

Comfortable Stay
Experience clean and cozy rooms designed to provide ultimate comfort during your visit to Atlanta.

Book your stay at Garden Inn Suites of Union City, Georgia for a delightful and hassle-free accommodation experience!

Important information:



Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

5.4
Based on 87 reviews
Cleanliness: 2.56
Service: 7.03
Location: 6.57
Room Quality: 3.52
Amenities: 6.55
Value for Money: 5.51
Food and Beverage: 5.56
Overall Experience: 5.93
J
Jaquez • couple • us
9
2026-05-29 • via Nuitee
J
Jaquez • couple • us
9
2026-05-29 • via Nuitee
C
Christina • family_with_children • us
4
Hopefully things can improve with renovations.
Pros:

The rooms were much larger than expected. The King room was HUGE. Lots of hot water. Air conditioning worked well. Staff was very nice.

We had 3 rooms total, 2 downstairs in Handicap Accessible area and one on the 3rd floor. The staff told us that the Accessible rooms we would have were older rooms, so we didn't expect it to be fancy, just hoping it would be clean. They said that they were renovating some of the rooms on the 3rd floor with newer fixtures. We had family that stayed in one of those rooms during our stay so we were able to see that room as well. It was definitely better and cleaner, but still VERY poorly lit. If you stay here, ask for the 3rd floor and bring extra light.

Cons:

NOTHING LIKE THE PICTURES, INSIDE OR OUT. NOT THE SAFEST AREA. NO USEABLE POOL/ SPA.
NO PET FRIENDLY GRASSY SPACE AT ALL.
Honestly, just driving up, we would have left to find other lodging, but our stay was prepaid and non refundable.

Many parking spots are not useable due to various household or construction items that were using the space. Also, people were working on their car in the main area, several areas of oil spills, large car parts were left standing against the fence.

Check-in area had a bad smell, possibly trash or cat spray smell that continued all down the lower hall to our room, less noticeable in room.

The Accessible Parking was not near the rooms, and navigating from Parking to check-in and then to the rooms down the narrow hall around the pillars was a bit of a challenge.

Our room was at the end of the downstairs hallway, which seemed to be being used as a trash storage area. There was a large couch standing on its end outside our room that had obviously been outside for some time, next to it was a large rolling trash container that smelled badly that remained in place, untended, through our 2 day stay. This was in the area that was designated as handicap accessible rooms, which made it difficult to navigate the area with a wheelchair.

The lighting throughout the room was very bad, no lamps near the bed, just one bulb in the sleeping area, one near the sink and one in the bathroom. We had to use our phone lights to be able to see into our suitcases. Putting on make up was mostly just guessing that it was going to look ok, I gave up and used the mirror in our car.

There were several spider webs on the bedside tables and in the bathroom that were full of dead bugs that I cleaned away.
The floor in the bathroom was dirty, especially along the wall that had no baseboard. The toilet had to have the handle held down until it flushed completely and then pulled back up so it would stop the water from continuing to run.

2026-05-28 • via Nuitee
C
Christina • couple • us
3
2026-05-27 • via Nuitee
L
Lucas • extended_group • us
3
Cheap room is cheap for a reason.
Cons:

Room smelled strongly of cigarette smoke. Key card stopped working halfway through stay. Shower pressure too high to use, water hurt to get hit.

2026-05-25 • via Nuitee
W
Williams • family_with_children • us
1
2026-05-04 • via Nuitee
R
Robin • solo_traveller • us
1
2026-04-16 • via Nuitee
K
Ken • couple • us
1
Worst hotel
Pros:

Nothing no one should ever stay there

Cons:

Not well kept very old did not feel safe.

2026-03-13 • via Nuitee
J
Jaquez • couple • us
10
2026-03-03 • via Nuitee
J
Jaquez • couple • us
9
2026-01-31 • via Nuitee
J
Jean • couple • us
1
2026-01-27 • via Nuitee
J
Johanna • couple • us
1
2026-01-15 • via Nuitee
N
Nathan • couple • us
1
2026-01-15 • via Nuitee
J
Jaquez • couple • us
10
2026-01-09 • via Nuitee
J
Jennifer • couple • us
3
Pros:

The staff was very friendly and eager to assist.

Cons:

The room had some rough finishes - no transition between the bathroom and main room, outlet covers missing and a very strong smell of paint. There were no hangers in the closet or anything raised to put a suitcase on.

2025-12-30 • via Nuitee
J
Jaquez • couple • us
8
2025-12-01 • via Nuitee
C
Cannon • family_with_children • us
8
2025-10-16 • via Nuitee
J
Jeffrey • family_with_children • us
7
2025-10-12 • via Nuitee
C
Christopher • couple • us
1
2025-10-08 • via Nuitee
D
Dawson • solo_traveller • us
1
It was a horrible stay and I would never in my life consider returning.
Pros:

Location near interstate but it was dangerous. Doors flimsy. In need to desperate repair. Drug dealers lingering and loitering trying to sell me crack cocaine and meth

Cons:

Everything.

2025-09-15 • via Nuitee