Holiday Inn & Suites Pigeon Forge Convention Center by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (1152 reviews)
2905 Parkway , Pigeon Forge , US
+1 865-428-2525

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Dirty room
Expensive breakfast
Poor pool conditions

Categories

Cleanliness
7.68
Some reviews mentioned dirty rooms and inadequate cleaning, affecting overall cleanliness perception.
Service
9.65
The front desk staff was consistently described as friendly and helpful.
Location
9.69
Multiple reviews highlighted the excellent location close to attractions.
Room Quality
8.14
Rooms are noted as comfortable overall, but some issues were raised with bedding and climate controls.
Amenities
7.67
Issues were noted regarding the pool and lack of complimentary breakfast.
Value for Money
8.63
Mixed reviews regarding the pricing of food and amenities, but generally seen as fair.
Food and Beverage
8.18
Breakfast was expensive and there was no complimentary option, which disappointed some guests.
Overall Experience
9.15
Despite some issues, reviews indicate a generally positive experience with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 22:31

Property Description

Luxurious Accommodation with Top-notch Amenities

Nestled in Pigeon Forge, just a stone's throw away from The Grand Majestic Theater, Holiday Inn & Suites Pigeon Forge Convention Center, an IHG Hotel offers a luxurious stay with a plethora of amenities.

Unwind and Relax in Style

Indulge in the fitness center, indoor pool, and hot tub, or savor delicious meals at the on-site restaurant and bar. The private bathrooms, flat-screen TVs, and cozy balconies in some rooms ensure a comfortable and relaxing retreat.

Convenience at Your Fingertips

With a 24-hour front desk, free private parking, and a business area, this hotel caters to all your needs seamlessly. Don't miss the chance to explore nearby attractions like Country Tonite Theatre and Dolly Parton’s Stampede. Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

8.6
Based on 1152 reviews
Cleanliness: 7.68
Service: 9.65
Location: 9.69
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 9.15
T
Teresa • couple • us
10
2026-09-20 • via Nuitee
B
Brittany • solo_traveller • us
10
2026-09-18 • via Nuitee
C
Chasidy • couple • us
10
Pros:

Clean, very convenient to near by attractions.

2026-09-11 • via Nuitee
S
Smith • family_with_children • us
7
2026-09-08 • via Nuitee
M
Machado • couple • us
10
2026-09-08 • via Nuitee
N
Nicole • couple • us
9
Pros:

Clean and location

Cons:

I had book my room a month in advance and it was double booked and I didn’t get the room I expected

2026-09-07 • via Nuitee
E
Eddie • couple • us
10
Pros:

Location and check in lady very pleasant and helpful.

Cons:

Charging for parking. Been at all three holiday inn up there and this is a first.

2026-08-31 • via Nuitee
C
Christy • couple • us
10
2026-08-23 • via Nuitee
F
Fowler • solo_traveller • us
8
2026-08-22 • via Nuitee
T
Tim • couple • us
2
2026-08-20 • via Nuitee
B
Branson • couple • us
7
Short
Pros:

Location.

Cons:

Staff, appeared to look down at guests, I noticed this with other guests as well.

2026-08-18 • via Nuitee
F
Faraz • family_with_children • us
10
2026-08-13 • via Nuitee
Y
Young • family_with_children • us
6
The hotel was not the highlight of this trip for me but overall was not horrible.
Pros:

Room was a good size for my needs. The location was perfect.

Cons:

Housekeeping could have done more. They dropped off towels and that was pretty much it. I had to ask them to come get garbage. They never made the beds. The pool was entirely too cold to enjoy.

2026-07-24 • via Nuitee
B
Barbara • solo_traveller • us
1
Cons:

Advertised as a 1 bedroom suite. It was all one room with a tiny sitting room with little space and separated from a bed area (not separated, not private, and no door, as illustrated in the ad) by a bathroom. It was just a less than average room. Staff was rude, breakfast was very average. Street noise at night. Would never stay there again.

2026-07-20 • via Nuitee
T
Tamara • solo_traveller • us
9
We’ll be returning in the future
Pros:

Property was nice and clean

Cons:

WiFi wasn’t great. Really slow signal when trying to connect to the internet.

2026-07-20 • via Nuitee
N
noah • solo_traveller • us
9
2026-07-20 • via Nuitee
D
Dylan • solo_traveller • us
7
Was a good stay, but will be booking elsewhere in the future.
Pros:

Right on the main strip of Pigeon Forge. So many attractions and stores within walking distance.

Cons:

$15/day for parking that is not mentioned until you check in. For the price paid for the rooms, I don't think patrons should have to pay for parking regardless of being a tourism area.

2026-07-18 • via Nuitee
B
Briana • couple • us
7
2026-07-18 • via Nuitee
L
Larry • solo_traveller • us
8
2026-07-17 • via Nuitee
T
Tyler • solo_traveller • us
4
2026-07-16 • via Nuitee