Children allowed
Pets allowed

Facilities

Express check-in
Free wired internet
Self parking (surcharge)
Internet access
Housekeeping on request
Wine release events
Japanese garden
Garage
Vegetarian menu options available
Parking
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good food
Cons:
High prices
Noise issues

Categories

Cleanliness
7.9
General comments on cleanliness were not explicitly mentioned, which warrants a standard score.
Service
8.9
Numerous comments on helpful staff and attentive service.
Location
8.9
Many reviews highlighted the excellent central location of the hotel.
Room Quality
8.4
Rooms were described as cozy and comfortable in several reviews.
Amenities
8.4
Standard amenities were expected and mentioned positively.
Value for Money
7.9
Some comments indicated prices were on the higher side.
Food and Beverage
8.4
Breakfast was often praised for its quality and variety.
Overall Experience
8.4
Overall positive sentiments were shared, with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:37

Property Description

Historic Charm: Immerse yourself in the rich history of the 14th-century half-timbered Hotel Rebstock, where every corner tells a story.

Artistic Ambiance: Surround yourself with contemporary art at every turn, adding a touch of creativity and inspiration to your stay.

Central Location: Experience the heart of Lucerne by staying at Hotel Rebstock, just steps away from the renowned Hof Church and immersed in the vibrant culture of the city.

Indulge in a unique blend of history, art, and modern comfort at Hotel Rebstock in Lucerne. Book now to secure your unforgettable stay!

Important information:

Please note that the elevator is only available on half floors and not in all parts of the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs CHF 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 15 per person per stay when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 8 years old stay for CHF 40 per person per night when using an available extra bed.
    Children from 9 years old to 12 years old stay for CHF 60 per person per night when using an available extra bed.
    People 13 years old and over stay for CHF 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3417 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.4
M
Max solo_traveller gb
10
Pros:

Beautiful old building with plenty of interesting features, friendly staff with on site bar, restaurant and cafe.

Bonus was staff providing swimming towels and matts for lake swimming.

2026-06-13 via Nuitee
M
Marcelo couple br
1
Me cobraram em duplicidade, alegram falha de sistema e não querem devolver o valor.
Pros:

Me cobraram em duplicidade, alegram falha de sistema e não querem devolver o valor.

Cons:

Me cobraram em duplicidade, alegram falha de sistema e não querem devolver o valor.

2026-06-12 via Nuitee
M
Marcelo couple br
1
Me cobraram em duplicidade, alegram falha de sistema e não querem devolver o valor.
Pros:

Me cobraram em duplicidade, alegram falha de sistema e não querem devolver o valor.

Cons:

Me cobraram em duplicidade, alegram falha de sistema e não querem devolver o valor.

2026-06-12 via Nuitee
C
Cheseaux solo_traveller ch
8
2026-06-12 via Nuitee
O
Okuda solo_traveller ca
10
2026-06-11 via Nuitee
M
Matthias solo_traveller ch
9
Gemütlich und heimelig
Pros:

Der alte Teil des Hotels ist verteilt auf mehreren Stockwerken und wunderschön verwinkelt. Ich durfte eines der Dachzimmer bewohnen - an einem regnerischen Tag in Luzern ein gemütlicher und heimeliger Rückzugsort.

2026-06-11 via Nuitee
A
Afonso couple us
8
2026-06-11 via Nuitee
R
Rajbir couple au
9
2026-06-11 via Nuitee
C
caroline solo_traveller ie
9
Pros:

Location.
Delicious breakfast - best of our 12 night holiday travelling around by train.

Cons:

No air-conditioning in bedroom.

2026-06-11 via Nuitee
C
Cynthia couple ca
9
2026-06-11 via Nuitee
J
Jorge couple ar
8
Muy bien ubicado!!
Pros:

Hotel muy bien ubicado. Habitación amplia con café de cortesía. Excelente el restaurante con platos típicos. Muy atento el personal de recepción

Cons:

El ascensor para entrepisos con lo cual hay que moverse parte por escalera. Colchón demasiado blando. El desayuno un poco desorganizado, ya que había que esperar los cafés y los platos calientes (huevos, tocino, etc) porque la cocina también atendía el bar anexo que es público. Sugerencia: deberían tener una máquina de café para que c/u se prepare su bebida y eso aliviaría a las mozas y a la cocina.

2026-06-10 via Nuitee
A
Asier family_with_children es
8
2026-06-10 via Nuitee
D
Derron family_with_children us
10
Pros:

This was a great experience for my family. The hotel was great, we had everything we needed, and the hotel gives you a definite Swiss feel. The staff was wonderful, and the location is great. You can walk to the Chapel Bridge and all the surrounding shopping and restaurants. Highly recommend, and if we come back to Lucerne, this will be our hotel.

2026-06-10 via Nuitee
E
Elena couple es
7
2026-06-10 via Nuitee
A
Anabela Belen couple ar
10
2026-06-10 via Nuitee
P
Paul couple de
8
Sehr gut
Pros:

Sehr gut

Cons:

Kein Aufzug

2026-06-10 via Nuitee
M
Marta couple us
9
Location Location Location!
Pros:

Location was perfect- easy walk to everything. Very cute convenient hotel. Excellent breakfasts. Loved the unique tiles in the bathrooms.

Cons:

The shower in our bathroom was crazy small, very difficult to climb in and out. A normal shower rather than a tub shower would have been so much easier.

2026-06-09 via Nuitee
R
Remya solo_traveller gb
10
2026-06-08 via Nuitee
R
Richa_R solo_traveller nl
8
2026-06-08 via Nuitee
K
KLV1 family_with_children us
9
Pros:

The location was perfect, and our rooms overlooked the church. The breakfast has so many options it was hard to decide each morning. The staff couldn't have been nicer, it was a great experience!

Cons:

Nothing

2026-06-07 via Nuitee