Hilton Princess Managua

Hotels
•
Hilton Hotels & Resorts
8.4 (438 reviews)
KM 4.5, Carretera a Masaya , Managua , NI

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good/central location
Comfortable beds and fresh sheets
Friendly, helpful staff and service
Excellent breakfast/food
Large pool and underground parking
Spacious rooms and in-room conveniences (mini-fridge, coffeemaker)
Cons:
Cleanliness issues noted (old towels, carpet odor)
Hotel/rooms feel dated; bathrooms need updating
Value for money concerns — perceived as pricey
Isolated reception service problems (inattentive staff, missing receipt)
Some amenity issues (pool problems, no hair dryer, low lighting)

Categories

Cleanliness
7.4
Mixed signals: several guests reported cleanliness issues (old towels, carpet odor, not very clean for the price), while others praised daily housekeeping and fresh linens.
Service
9
Generally praised: many mentions of attentive, friendly staff and helpful reception/servers; isolated reports of an unfriendly or inattentive receptionist and a missing receipt.
Location
9.2
Consistently positive: described as very good/central and close to shopping, restaurants and mall — easy walking access enjoyed by multiple guests.
Room Quality
7.2
Mixed/aging: guests liked roomy layouts, comfortable beds and fresh sheets, but many noted outdated bathrooms, worn furniture and lack of recent upgrades (no hair dryer in some rooms).
Amenities
8.8
Strong overall: large pool, underground parking and in-room conveniences (mini-fridge, coffeemaker) were appreciated; some guests reported pool issues or missing items in rooms.
Value for Money
7
Below expectations for some guests: multiple comments that the hotel felt expensive for condition and services, with price-performance seen as a weakness.
Food and Beverage
9.4
Highly positive: breakfast buffet and food repeatedly praised as tasty, varied and excellent by multiple reviewers.
Overall Experience
9.2
Generally very positive: many guests recommended the hotel, described enjoyable stays and highlighted comfort and service despite some isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Luxurious Amenities
Indulge in the luxurious rooms at Hilton Princess Managua, each equipped with plasma-screen cable TV, a coffee maker, and Crabtree & Evelyn toiletries for a comfortable stay.

Central Location
Conveniently situated within walking distance of the BAC Central American Bank headquarters and the vibrant Zona Hippos district, offering endless entertainment and dining options.

Exceptional Services
Take advantage of the hotel's 24-hour gym, outdoor pool, concierge service for car hire and excursions, and enjoy delicious meals at Garden Court restaurant or live music at Clancy's pub.

Ready to experience luxury and convenience? Book your stay at Hilton Princess Managua now!

Important information:

Kindly be informed that our pool will be going through renovation works from September 18th until October 4th. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MGA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 438 reviews
Cleanliness: 7.4
Service: 9
Location: 9.2
Room Quality: 7.2
Amenities: 8.8
Value for Money: 7
Food and Beverage: 9.4
Overall Experience: 9.2
S
Sienna • couple • au
6
Pros:

The bed was very comfortable and hotel in good location

Cons:

Wasn’t very clean for the price, towels were very old .

2026-10-24 • via Nuitee
S
Simon • couple • ni
10
2026-10-20 • via Nuitee
H
Heinz • solo_traveller • pa
8
Recomendable
Pros:

Todo bien, correcto todo

Cons:

Podrían modernizar un poco

2026-10-15 • via Nuitee
S
Salvatore • family_with_children • gi
7
Pros:

Estuve allí para una boda y solo me quedé una noche y a pesar de esto pude usar la piscina. Valoré mucho el aparcamiento subterráneo.

2026-10-08 • via Nuitee
E
Evelyn • family_with_children • us
10
2026-09-10 • via Nuitee
F
Freddy • couple • cr
10
Muy agradable
2026-09-05 • via Nuitee
L
Lopez • couple • us
10
2026-09-04 • via Nuitee
J
Juan • couple • us
10
2026-09-03 • via Nuitee
T
Tarun • couple • in
10
Nice stay!
Pros:

The hotel is quite good and near the mall and shopping centre. It was an easy walk for all things

Cons:

Nothing

2026-09-01 • via Nuitee
A
Aradne • solo_traveller • it
7
Pros:

Price

Cons:

The hotel is quite old, and the bathroom in particular should be updated.

2026-08-30 • via Nuitee
C
Castro • solo_traveller • ni
8
2026-08-27 • via Nuitee
S
Sylvia • couple • cr
10
2026-08-23 • via Nuitee
U
Urenia • couple • pa
10
2026-08-18 • via Nuitee
V
Vivienne • couple • de
6
Pros:

Das Hotel an sich ist sehr schön und hat uns insgesamt gut gefallen. Die Zimmer sind angenehm groß und der Pool ist sehr schön und lädt zum Entspannen ein. Besonders positiv fanden wir den täglichen Zimmerservice – die Zimmer wurden jeden Tag gründlich gereinigt. An der Rezeption konnte man sich außerdem problemlos zusätzliche Handtücher geben lassen.

Auch das Frühstücksbuffet war sehr lecker und hatte eine gute Auswahl, sodass meiner Meinung nach jeder etwas Passendes finden konnte.

Die Lage des Hotels ist wirklich super. In der näheren Umgebung gibt es viele Restaurants, die man bequem zu Fuß erreichen kann. Für einen kurzen Aufenthalt eignet sich das Hotel daher meiner Meinung nach sehr gut und ich würde es definitiv weiterempfehlen.

Ein kleiner Kritikpunkt sind für mich die relativ hohen Taxipreise und insgesamt empfand ich das Preis-Leistungs-Verhältnis als etwas zu teuer.

Ein weiterer kleiner Minuspunkt war eine Mitarbeiterin an der Rezeption. Sie war zwar hilfsbereit, wirkte jedoch leider nicht besonders freundlich und hatte häufig einen etwas unzufriedenen Gesichtsausdruck. Natürlich kann jeder einmal einen schlechten Tag haben, weshalb ich das nicht überbewerten möchte.

Abgesehen davon hat uns das Hotel sehr gut gefallen und wir hatten insgesamt einen schönen Aufenthalt.

2026-08-12 • via Nuitee
P
Pablo • couple • cr
4
No es lo que esperaba
Pros:

Habitaciones amplias y personal atento

Cons:

Es un hotel viejo, sus habitaciones e instalaciones están deterioradas

2026-08-08 • via Nuitee
K
Kevin • solo_traveller • cw
7
2026-08-07 • via Nuitee
D
Damaso • couple • ni
10
2026-08-03 • via Nuitee
L
Leon • couple • ni
8
2026-07-25 • via Nuitee
R
rosa • solo_traveller • us
10
2026-07-19 • via Nuitee
M
Manuel • couple • cr
9
Sin lugar a dudas excelente lugar, me encantó
Pros:

Estaba muy bien, bonito el lugar limpio, a excepción de las alfombras con un olor peculiar, el desayuno sin crítica completamente rico,

Cons:

Solo un pequeño disgusto por una desatención de la recepcionista Sofía que nos atendió en un inicio más luego no supimos más de ella, ya que no estaba comprometida con el trabajo miro sin importancia el problema ocasionado

2026-07-18 • via Nuitee