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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Daily housekeeping
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Accessible parking
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Concierge service
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Wheelchair accessible
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Indoor pool
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Shuttle service (free)
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Paid WiFi
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Airport shuttle (free)
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Mobile app for room service
Review Highlights
Categories
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Property Description
Convenient Airport Access
Located just seconds away from Baltimore-Washington International Airport, the Hilton Baltimore BWI Airport offers a complimentary 24-hour shuttle service, ensuring a stress-free arrival and departure experience for guests.
Exploration Made Easy
With complimentary shuttle service to key transportation hubs like the Amtrak and MARC railway stations, as well as the light rail public transport system, guests can effortlessly explore the vibrant surrounding area, including the popular Inner Harbor in Baltimore city centre.
Modern Comfort and Dining
Guests can unwind in spacious rooms equipped with modern amenities such as flat-screen TVs and luxurious Serenity beds. Indulge in a culinary experience at the on-site Acqua restaurant, offering a delightful menu for a memorable dining experience.
Book your stay at the Hilton Baltimore BWI Airport for a seamless blend of convenience, comfort, and exceptional service.
Please note the Concierge Lounge is open on select days throughout the week.
Please note that Hilton Baltimore BWI Airport allows service animals only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in the hotel rooms and charges are applicable.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible on site (reservation is not needed) and costs USD 15 per day.
Location
Property Accessibility
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
The options overall were excellent.
It could have been hotter
A total fiasco when it came to the airport shuttle. The schedule is off the front desk gave us incorrect information. We ended up having take an Uber. If you were lying on this property to get to the airport in a timely manner, you need to think twice. I'vebeen trying to resolve this with the property for almost 3 weeks, but they do not return messages.
Melvin Williams, Jr was my shuttle driver from the airport to the hotel. His service was excellent, his demeanor was cheerful and attentive. Thanks Melvin!!!
The waiter/bartender Paul was great.
The rooms are so old and dated. The white bedcovers had spots all over them. The pool area was filthy. Trash on the inside of the pool area and candy etc. all over outside along with cigarette butts. It was worse than staying at a Motel 6.
Room was not clean for 3 days
Lil Paul is amazing at Aqua! He quick on service, loves his customers and knows everything!
Melvin W…..was the highlight of our trip experience. Melvin was outstanding as to representing your company and treating the customer ‘old school’ style (with respect and importance).
Promote him, increase his salary, don’t lose him to your competition.
I’m Joe Tarantino from KCMO and met Melvin for the first time on my trip to Maryland.
Regards and sincerely truthful as written.
Joe T
Paul the bartender was outstanding! He has a cool, calm, and relatable energy that made my experience so enjoyable. Great service, great personality, and the kind of genuine hospitality that keeps people coming back. If you're lucky enough to have Paul taking care of you, you're in good hands. He definitely made a lasting impression and would be a big reason I'd return!
Very clean hotel. Easy check in process with Lourd. Excellent customer service. Can park our car till we return & use their shuttle! We will be back for sure
Manager on duty was very personable and customer service forward!
Rent og hyggelig sted med fine fasiliteter for trening. Veldig god frokost.
We were on our family trip at the Hilton and Melvin W picked us up from the location 1. He was very professional and kind to us from beginning to end. Melvin was very knowledgeable of the area and gave us some amazing suggestions of locations to eat that made our experience here awesome. Melvin creates an awesome atmosphere for his guests and that feels like magic. Thank You Melvin W for making our visit unforgettable. -The Tanner family-
Facility was clean
Staff was courteous, but we were part of a wedding party, My boyfriend was the best man and the staff wouldn't give us a gift bag because we booked through booking.com
Kawan was a great help and very friendly at the front desk with good customer service.
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