DoubleTree by Hilton Atlanta Airport

Hotels
Doubletree by Hilton
7.5 (549 reviews)
3400 Norman Berry Drive , Atlanta , us

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Rude service
High food costs

Categories

Cleanliness
8.25
Rooms were clean and well-maintained, contributing to a positive stay.
Service
6.75
Mixed feedback; some employees were rude and unhelpful, impacting overall service experience.
Location
8.75
Good location, especially convenient for business travelers, enhancing overall satisfaction.
Room Quality
7.75
Overall decent room quality, though some aging furniture was noted.
Amenities
6.75
Limited amenities with no functioning pool year-round, affecting guest experience.
Value for Money
7.25
While clean and comfortable, charges for breakfast and parking felt excessive to some guests.
Food and Beverage
6.25
Breakfast was viewed as overpriced and underwhelming, disappointing guests overall.
Overall Experience
8.25
A generally positive experience despite some highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:04

Property Description

Contemporary Comfort and Convenient Location

Cozy Lobby with Signature Amenities
The Doubletree Atlanta boasts a cozy fireplace and a flowing water wall in its welcoming lobby. Guests are greeted with warm, signature chocolate chip cookies upon arrival, setting the tone for a delightful stay.

Delicious Dining Options and Relaxing Lounge
Indulge in traditional southern cuisine at Seasons Bakery & Grille, open for breakfast, lunch, and dinner. Afterward, unwind with a cocktail at the Lobby Lounge, perfect for socializing or unwinding after a day of exploring Atlanta.

Complimentary Shuttle Services and Nearby Attractions
Take advantage of the free airport shuttle to Hartsfield-Jackson International Airport or explore the city using MARTA. Additionally, the hotel offers a complimentary shuttle to select attractions such as the Atlanta Aquarium, Underground Atlanta, and the Georgia Dome, ensuring a hassle-free and enjoyable visit.

Book your stay at Doubletree Atlanta now for a memorable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

7.5
Based on 549 reviews
Cleanliness: 8.25
Service: 6.75
Location: 8.75
Room Quality: 7.75
Amenities: 6.75
Value for Money: 7.25
Food and Beverage: 6.25
Overall Experience: 8.25
A
Angus solo_traveller us
10
Pros:

Great hotel stay. Close to the airport.

2026-05-29 via Nuitee
T
Tykedra couple us
8
Pros:

Convenient

Cons:

Front desk girl was rude

2026-05-28 via Nuitee
N
Nicholas solo_traveller us
1
Terrible dont go
Cons:

Online, the hotel advertised that parking was included, but upon arrival we were charged an additional $24 per night for parking.

We also had a very disappointing experience with the front desk staff. When I brought up issues with our room, I was told there were “no other rooms available.” However, moments later, the guests in front of me mentioned similar issues and were immediately offered a different room. The difference in treatment was very noticeable and left us feeling uncomfortable and unwelcome.

We originally booked a king room but were told only double rooms were available. When we asked if they were double queens, the receptionist said yes, but they were actually full-size beds.

The cleanliness of the room was unacceptable. The sheets had makeup stains on them as if they had not been properly changed from the previous guest. There was hair in the shower and on the toilet when we arrived.

To make matters worse, my husband walked into the lobby restroom and found a man openly doing cocaine on the sink. That alone made us feel extremely unsafe staying there.

Overall, this was one of the worst hotel experiences we’ve had, and we will absolutely never stay here again.

2026-05-24 via Nuitee
H
Hinson couple us
10
Cons:

Paying for parking

2026-05-24 via Nuitee
S
sarah solo_traveller in
6
Cons:

Charging for parking to your paying guests? AND no free breakfast? This place felt like a money grab.

2026-05-24 via Nuitee
S
Susan couple us
10
We will stay here again!
Pros:

Our overnight stay was wonderful!

Cons:

Nothing.

2026-05-19 via Nuitee
K
Kelsey couple us
10
2026-05-18 via Nuitee
K
Kelsey couple us
10
2026-05-18 via Nuitee
I
ilana solo_traveller il
5
2026-05-12 via Nuitee
S
Sarah solo_traveller us
7
2026-05-12 via Nuitee
K
Kenneth family_with_children us
7
Not a typical stay for a Double Tree hotel
Pros:

Availability where an embassy consulate delegation was meeting with constituents to address matters for its Filipino citizens.

Cons:

The smell of marijuana was everywhere! Unfortunately, it appeared that the staff was the biggest user. The breakfast was a huge disappointment. Food quality was disgusting and bins not replenished. I had to hunt down my own coffee.

2026-05-11 via Nuitee
G
Gregory couple us
9
Almost loved it
Pros:

Everything

Cons:

The refrigerator was not working

2026-05-11 via Nuitee
C
Charis solo_traveller ph
8
2026-05-10 via Nuitee
M
Meredith solo_traveller us
3
This was a clean, but a very hot room, not worth the price.
Pros:

I liked the location of the hotel and it was decently clean.

Cons:

I arrived at the hotel to be bombarded by signs of a parking fee and signs of secure your valuables. I did not know about the parking fee, but I would like to think if I am paying to park the car that the lot would at least be secure. Then, the thermostat in the room was not working, so I called the front desk and asked for assistance with getting the room cooled down. I got a call from the front desk with some instructions on how to cool the room down. I felt some relief, so I went to sleep then I woke up 2 hours later in a full-body sweat, right before my alarm was supposed to go off for my morning flight. At this point, I just decided to get up and leave early for my flight making my total stay 5 hours, which was not worth my money. When I checked in I knew I had limited time in my room, I feel like it was wrong to try and spend time coaching me through a room with a cooling issue rather than move me to a new room that had a proven cooling system that works. Because I was not afforded that opportunity and did not get the sleep I needed, I feel like I should have been offered some compensation. Instead it was suggested to me that I should have demanded a cooler room in my limited stay, which I had no time for.

2026-05-03 via Nuitee
J
Jameson solo_traveller us
9
2026-05-01 via Nuitee
C
Calvin solo_traveller us
9
2026-04-30 via Nuitee
couple us
3
2026-04-26 via Nuitee
J
Jam solo_traveller us
5
Like any other manufactured cookie-cutter hotel. Nothing wrong, nothing special
Pros:

Had a functioning restaurant

2026-04-24 via Nuitee
C
Cassie couple us
8
Overall great experience.
Pros:

Loved how clean and aesthetically appealing the hotel was. Very comfortable accommodations. And of course the warm cookies.

Cons:

The parking use to be reasonable. $25 for the night is ridiculous. The staff at the counter wasn’t very kind. But she was efficient and got each guest handled quickly. Just her greeting did not match the hotels energy.

2026-04-23 via Nuitee
T
Thomas couple us
5
Straight.
Pros:

The staff was great everyone was very nice and helpful

Cons:

The facility itself lacked in a lot of ways no free breakfast pool was out of order

2026-04-23 via Nuitee