Surmeli Istanbul Hotel

Hotels
7.5 (388 reviews)
Prof. Dr. Bulent Tarcan Sokak No:3 Gayrettepe , Istanbul , TR
+90 212 272 11 61

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Helpful staff
Great food
Cons:
Old and dirty rooms
Poor cleanliness

Categories

Cleanliness
5.46
Old and dirty, reflecting negative sentiments regarding cleanliness.
Service
9.43
Staff was very helpful and provided great service, despite issues from cleaning staff.
Location
8.97
Good location, close to various attractions, although noisy due to construction.
Room Quality
5.42
Rooms are old, broken, and did not meet expectations for this hotel rating.
Amenities
7.95
Amenities did not meet expectations for a 5-star hotel standard.
Value for Money
6.91
Paid a lot for what felt like a 3-star experience.
Food and Beverage
8.46
Food was great, with excellent buffet experience.
Overall Experience
7.43
Mixed feelings due to service experiences overshadowed by room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:51

Property Description

Luxurious Accommodation and Dining

This hotel in Istanbul's vibrant Sisli district offers spacious rooms with modern furnishings, free WiFi, and a Turkish restaurant serving local and international flavors. Enjoy the convenience of 24-hour room service and wake-up calls, ensuring a comfortable stay.

Relaxation and Wellness Amenities

Indulge in relaxation at Aura Spa, featuring a Turkish Bath, sauna, steam bath, and fitness center. Pamper yourself with face and body treatments for the ultimate rejuvenation experience during your stay.

Leisure and Convenience

Unwind by the outdoor pool with a sun-lounger terrace or explore nearby attractions such as Yildiz Palace and Istiklal Street. With free on-site parking and proximity to Istanbul International Airport, your travel needs are effortlessly met.

Book now for a luxurious and rejuvenating stay at Istanbul Surmeli Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

7.5
Based on 388 reviews
Cleanliness: 5.46
Service: 9.43
Location: 8.97
Room Quality: 5.42
Amenities: 7.95
Value for Money: 6.91
Food and Beverage: 8.46
Overall Experience: 7.43
G
Gokhan • couple • nl
1
Slecht.
Pros:

Niets.

Cons:

Slecht werkende stinkende airco, als die al al werd aangezet. Werd centraal uitgezet wegens bezuinigingen.

2026-09-19 • via Nuitee
A
Askarov • solo_traveller • uz
8
Cons:

В номере пахнет едой

2026-09-15 • via Nuitee
A
AHMED • family_with_children • iq
10
Thanks
Pros:

Thanks

Cons:

Thanks

2026-09-14 • via Nuitee
A
Alina • couple • ro
1
Pros:

Nimic

Cons:

Nu arată de 5 stele niciodată

2026-09-14 • via Nuitee
A
Abdullah bedirhan • solo_traveller • nl
10
Het klopte volledig
Pros:

Hele lieve personeel

2026-09-11 • via Nuitee
J
Jan • solo_traveller • de
2
2026-09-11 • via Nuitee
S
Suat • couple • mk
1
Pros:

There is no HOT WATER and wi-fi

2026-09-08 • via Nuitee
S
Sadık • solo_traveller • tr
10
2026-09-08 • via Nuitee
A
Abdulrahman • couple • sa
10
لا بد من وجود ملاحظات في اي مكان إقامة ولاكن الأهم وجود موظف متفهم ويهمه راحة العميل وتلبية طلباته شكرا أخ سليمان
Pros:

تعامل الموظفين وخصوصا الأخ سليمان متعاون وخدوم ويهمه راحة العميل

2026-09-07 • via Nuitee
S
Sebahattin • family_with_children • de
7
2026-09-03 • via Nuitee
Y
Yaiza • couple • es
6
Pros:

El exterior y el hall

Cons:

La
Habitación era muy antigua y estaba fatal por dentro , las sábanas estaban manchadas de amarillo

2026-09-03 • via Nuitee
A
arbab • extended_group • ae
10
2026-09-02 • via Nuitee
M
Mahamoud • solo_traveller • ly
7
2026-09-02 • via Nuitee
L
Laura Maria • family_with_children • ro
10
Pros:

Totul, locatia si privelistea

2026-08-28 • via Nuitee
A
Alec • solo_traveller • gb
4
2026-08-26 • via Nuitee
S
Salem • couple • kw
4
Good location and price, but the hotel needs major improvement and renovation.
Pros:

The location is good and convenient, and the price is attractive compared to other hotels in the area.

Cons:

I stayed at this hotel for an extended period and had to change rooms three times. Each room had a different problem: air conditioning, minibar, TV, or extremely weak internet. In my opinion, the hotel is closer to a 3-star standard or below and needs significant renovation and better maintenance. It may be suitable for a solo traveler or two friends looking for an affordable stay, but I would not recommend it for families or couples seeking comfort.

2026-08-25 • via Nuitee
S
Salem • couple • kw
4
2026-08-25 • via Nuitee
M
Mahdi • extended_group • my
1
Pros:

Not good

Cons:

Toilet damage

2026-08-15 • via Nuitee
L
liting • family_with_children • gr
9
房间虽然有些陈旧，但整体来说还是挺不错的
Pros:

酒店的服务态度非常好，早餐还行

Cons:

卫生间的浴缸角落发黑，灯光有点暗，插座也少只有2个

2026-08-15 • via Nuitee
H
Hakan • family_with_children • at
7
Pros:

Temizlik gayet iyi kahvaltı ve konum iyi.calisanlar gayet iyi ve güleryüzlü.

Cons:

Internet çok ama çok kötü

2026-08-12 • via Nuitee