Mercure Paris CDG Airport & Convention

Hotels
•
Accor
7.8 (118 reviews)
Roissypôle Ouest, Route de la Commune, Roissy-en-France, Val-d'Oise, 95713 , Roissy-en-France , FR
33-1-49192929

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Pets allowed

Facilities

Meeting rooms
Fitness facilities
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
Long-term parking (surcharge)
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Close to terminal
Nice property
Kind and helpful staff
Cons:
Cleanliness issues
Service system problems
Inconsistent room quality

Categories

Cleanliness
6.94
Negative sentiment regarding cleanliness with issues in the rooms.
Service
8.41
While there were issues with the system, the personnel were reported to be kind and helpful.
Location
8.45
Conveniently located close to the airport, easily accessible.
Room Quality
6.9
Inconsistent room quality with reports of unpleasant odors and lack of amenities.
Amenities
7.93
General amenities are decent for an airport hotel, though improvements could be made.
Value for Money
8.39
Fair pricing for the area, but not without shortcomings.
Food and Beverage
7.44
Inconsistent service at the restaurant affected the dining experience.
Overall Experience
7.91
Mixed feelings due to both positive service experiences and significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:59

Property Description

Recreational Opportunities: Enjoy the indoor pool and fitness center during your stay.

Dining Experience: Indulge in international cuisine at the restaurant or try 24-hour room service.

Event Spaces: Benefit from a 24-hour business center and expansive conference facilities.

To experience these amenities and more, book your stay at Mercure Paris CDG Airport & Convention today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 11:00 PM.
  • Up to 4 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • Covid

    Guests must provide proof of COVID-19 vaccination

See all policies

Location

Guest Reviews

7.8
Based on 118 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.45
Room Quality: 6.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 7.44
Overall Experience: 7.91
D
Dominique • family_with_children • fr
5
Je ne recommande pas 'Hôtel Mercure aéroport CdG
Pros:

proximité aéroport

Cons:

chambre: impossible d'ouvrir les fenêtres- pas de terrasse extérieure pour boire un verre - devant l'entrée de l'hôtel il y a quelques chaises et tables pour boire un verre très sales et inconfortables - repas du soir : nourriture qualité médiocre et attente

2026-06-06 • via Nuitee
C
Christine • couple • au
6
2026-06-06 • via Nuitee
D
Dominique • solo_traveller • fr
5
trop loin pas de navette allant de l'hôtel mm a l'aéroport mm train cdd loin a pied Ave valise
Pros:

hôtel moyen mais bien pour une nuit

Cons:

rien

2026-06-06 • via Nuitee
S
Soni • extended_group • us
9
2026-06-06 • via Nuitee
J
Jeremie • couple • fr
10
2026-06-05 • via Nuitee
A
andreea • solo_traveller • ro
6
Cons:

Mi-a închis in nas la room-service după ce cu greu dădusem de ei, chiar mă certa domnul că nu îi răspund, dar eu traduceam copilului.
Piscina are apa rece și este un spațiu deloc ambiental, nu este personal in zona piscinei, un pic sinistru, copilul meu de 7 ani a refuzat să stea, a zis că îi este frică.

2026-06-04 • via Nuitee
I
Isabell • couple • de
10
2026-06-04 • via Nuitee
W
Wilfrid Davy ONDAGUI ANT • solo_traveller • ga
8
séjour agréable, malgré l'absence de navette
Cons:

pas de navette malheureusement

2026-06-03 • via Nuitee
D
Deb • family_with_children • us
9
Perfect hotel before your flight
Pros:

Excellent reception staff, Emma. Lovely dinner and breakfast. Could easily access the airport with the free train

Cons:

Our toilet ran all night. We reported it and they said they would be right up while we were at dinner but that didn't happen. They need to dim the lights in the dining room for dinner.

2026-06-03 • via Nuitee
M
Meleana • family_with_children • pf
10
2026-06-03 • via Nuitee
C
Christy • solo_traveller • us
7
2026-06-03 • via Nuitee
G
Guopin • couple • cn
1
很差
2026-06-03 • via Nuitee
C
cynthia • couple • us
10
Great place for a long layover
Pros:

Proximity to airport. Very comfortable bed

Cons:

All good

2026-06-02 • via Nuitee
I
Ilbas • solo_traveller • tr
10
Pros:

Konumu fevkalade

Cons:

Otoparkın ücretli olmasını.

2026-06-02 • via Nuitee
B
Bernd • family_with_children • at
7
Pros:

Zimmer war super, das Personal freundlich und kompetent!

Cons:

Das Essen! Das (vegetarische) Abendessen war gar nicht gut, die Safransauce zu den Tortellinis schmeckte gar nicht, ebenso wie die frittierten grünen Bohnen und das Gemüseküchlein war ebenfalls nicht gut.

2026-06-01 • via Nuitee
J
Jein • couple • us
8
2026-06-01 • via Nuitee
J
Jimmy • family_with_children • fr
10
Pros:

chambre impecc

Cons:

réactivité du personnel

2026-06-01 • via Nuitee
J
Jean-Jacques • couple • fr
10
Pros:

Accueil et confort

2026-06-01 • via Nuitee
M
Mark • family_with_children • gb
6
Convenient but no frills.
Pros:

Good location and well signposted from the airport. Clean and tidy room.

Cons:

Rooms are a bit dated, could of have better in room facilities. Smell of stale smoke.

2026-06-01 • via Nuitee
P
Paul • couple • au
6
Good location but 2 star hotel
Pros:

Close to the airport with easy committee to all terminals

Cons:

In the room there were no water glasses, wine glasses or tea cups all that was supplied were two small paper cups IT seems strange to supply a kettle to make tea and teabags and only small Paper cups
Also no toilet brush

2026-05-31 • via Nuitee