Horseshoe Black Hawk, A Caesars Destination

Hotels
Eldorado
7.6 (391 reviews)
401 Main St , Black Hawk , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Staff helpful
Pleasant food options
Cons:
Uncomfortable beds
Management response issues
Cleanliness concerns

Categories

Cleanliness
6.74
Several reviews mention issues with house keeping and room cleanliness.
Service
8.21
Staff were noted as helpful and courteous, albeit slow at times.
Location
8.75
Multiple reviews highlight the good location on main street.
Room Quality
6.7
Numerous complaints regarding uncomfortable beds and old furniture.
Amenities
7.23
Limited amenities mentioned; some positive notes but significant issues reported.
Value for Money
7.19
Guests commented on the price relative to the quality experienced.
Food and Beverage
8.24
Positive feedback on bar food and dining experiences.
Overall Experience
7.71
Generally mixed feelings, with some positive experiences alongside numerous complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:42

Property Description

Luxurious Casino Accommodation
Located in Black Hawk, Isle of Capri Casino Hotel offers a luxurious stay with a casino on-site. The rooms feature modern amenities such as a flat-screen TV, air conditioning, and scenic mountain views.

Exciting Activities
Guests can indulge in various activities like skiing and cycling in the picturesque surroundings of Black Hawk. The hotel provides the perfect base for adventure enthusiasts and nature lovers.

Multilingual Service
With a multilingual staff fluent in English and Spanish, guests can expect top-notch service and assistance round the clock. Whether you need local recommendations or any other information, the reception is always ready to help.

Book your stay at Isle of Capri Casino Hotel Black Hawk for an unforgettable experience in the heart of nature and entertainment.

Important information:

• Security Deposit is 75 USD per stay.

• Resort Fee Inclusions are:

- Two bottled waters
- Complimentary valet parking on weekends
- Complimentary covered garage parking
- Printed boarding passes at front desk
- Unlimited local and toll free calls
- Coffee in room (from coffee maker)
- High-speed Wi-Fi access

• Please note that your credit card is only charged for first night's room and tax up front - the rest upon checkout.

• Guarantee your reservation with a credit card. No deposit is required at time of booking. *Excluding special events.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$10 per person per night when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 391 reviews
Cleanliness: 6.74
Service: 8.21
Location: 8.75
Room Quality: 6.7
Amenities: 7.23
Value for Money: 7.19
Food and Beverage: 8.24
Overall Experience: 7.71
Y
Yalonda solo_traveller us
6
2026-07-04 via Nuitee
L
Laura solo_traveller ca
6
Pros:

Big and clean room. Good value

Cons:

Free WiFi advertised, but so slow it is not usable.

2026-07-02 via Nuitee
J
Jess couple us
8
2026-07-02 via Nuitee
T
Teresa couple us
9
2026-07-01 via Nuitee
R
Rylan extended_group us
9
2026-06-30 via Nuitee
M
MIR solo_traveller us
10
Excellent and comfortable
Pros:

I felt comfortable. Really I enjoyed the room

Cons:

Everything was good. Excellent

2026-06-30 via Nuitee
J
Jeff couple us
10
2026-06-29 via Nuitee
J
jeff solo_traveller us
8
Pros:

The casino and hotel were great.

Cons:

The Brew House service was beyond terrible.

2026-06-29 via Nuitee
W
william solo_traveller us
9
Pros:

The room was nice and the food was good

Cons:

The men's restroom in the lobby area was pretty dirty when we arrived at around 3pm and with it being my fist stop set the tone for me but was happy to find that was the only dirty thing at the time. I take it as the cleaning service has not made it to that area yet.

2026-06-28 via Nuitee
J
Jaime512 Couples New York City, New York
10
A view with fresh clean air
Pros:

Visit Blackhawk for the first time stayed for 4 days great location with lots to do and dine be prepare to also enjoy the history and fresh air and Mountain View’s it’s a Caesar location with lots of slots

2026-06-23 via Tripadvisor
J
James solo_traveller us
8
2026-06-23 via Nuitee
D
Dominika couple pl
9
2026-06-21 via Nuitee
J
Jessika couple us
3
A very bad first experience.
Cons:

First room i went into was Filthy the bed was made and the towels rewrapped but floor had not been vacuumed (dried up dog poop on the floor) the trash not taken out and ashes in the sink. I had booked a king size bed and had to be moved to a double queen because no more rooms were available. I was charged a pet fee when I did not have any pets $118. Second room I went in also had dried up dog poop in the corner.

2026-06-21 via Nuitee
H
Harriet couple gb
4
Pros:

Location was good.

Cons:

The bin was dirty from the previous occupant and had not been emptied. Parking for full size vehicles was extremely limited meaning we had to lug our luggage up a hill.

2026-06-21 via Nuitee
B
Bill couple us
6
We found it to be of lower standards than when we stayed there before. We will be staying at the Monarch next time… mayb
Pros:

Location and gaming

Cons:

There were dirty streaks on areas within the hotel room. Air conditioning didn’t seem to be working.

2026-06-15 via Nuitee
K
KayLynn couple us
9
2026-06-15 via Nuitee
J
Joseph J. solo_traveller us
10
Pros:

Beautiful rooms and casino.

Cons:

Restaurant choices

2026-06-14 via Nuitee
D
Dennis solo_traveller us
6
Pros:

It was a nice hotel and casino. Clean rooms and hotel.

Cons:

Housekeeping! There wasn't any for the two nights we stayed. No cleaning of the room! There was Housekeeping but, not for our room!

2026-06-13 via Nuitee
E
Enriqueta solo_traveller us
9
2026-06-11 via Nuitee
N
Nichole C couple us
10
Pros:

Everything!

2026-06-09 via Nuitee