Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good amenities
Cons:
Cleanliness issues
Old furnishings

Categories

Cleanliness
8.26
Several reviews mentioned cleanliness issues including stains on pillowcases and a dusty shelf.
Service
9.73
Overall positive sentiment with specific mentions of friendly and helpful staff.
Location
9.77
Multiple reviews praise the hotel's ideal location near central station.
Room Quality
8.42
Rooms are generally well-regarded, but some comments referenced older furnishings.
Amenities
9.25
Positive comments regarding the amenities including breakfast and room features.
Value for Money
9.21
Offers economical options and good quality for the price.
Food and Beverage
9.26
Breakfast praised for variety and quality.
Overall Experience
9.73
Many guests reported excellent overall stays and high recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:54

Property Description

Convenient Location near Milan Central Station and Metro

Luxurious Rooms with Modern Amenities

Delicious Continental Breakfast and Dietary Options

Experience the convenience of Hotel Berna's prime location near Milan Central Train Station and Metro. Indulge in luxurious soundproofed rooms equipped with air conditioning, free WiFi, and satellite LCD TV. Enjoy complimentary tea, coffee, and snacks all day, along with free soft drinks in the minibar. Start your day with a delicious continental breakfast buffet featuring fresh fruit and pastries. Special dietary options are also available upon request. Just 4 metro stops away from the iconic Milan Cathedral, Hotel Berna is the perfect choice for both leisure and business travelers. Book now for an unforgettable stay in Milan.

Important information:

In the event of early departure, the entire amount of the booked stay will be charged.

When booking more than 5 rooms, different policies and additional supplements may apply.

Most rooms are located in the main building, while 16 rooms are located in the Berna Tower annex. The annex is located on the other side of the street and has a 3-star rating.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIN

Location

Guest Reviews

9.2
Based on 5095 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 8.42
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.73
S
Shannon • couple • us
9
Clean and comfortable stay near the train station
Pros:

Great location as it was super close to the train station. Staff was friendly and stored our bags for us before check in. Rooms are clean and fridge had some beverages provided, which was nice. Beds and linens were comfortable.

Cons:

Rooms were pretty small but it was fine for what we needed.

2026-10-17 • via Nuitee
M
MICHAEL • couple • au
9
Pleasantly surprised at how good the location was. The staff were very welcoming and friendly. The breakfast was great a
Pros:

Friendly and welcoming. Great location and very helpful staff

2026-10-16 • via Nuitee
S
Sahira • solo_traveller • us
5
Cons:

The bathroom was dirty, the shower didn’t drain properly. We were moved to a different building across the street and had to walk across the street for breakfast

2026-10-16 • via Nuitee
G
Gardenia • solo_traveller • br
9
Foi boa
Pros:

Time excelente

Cons:

Achei o quarto individual muito pequeno, o de duas pessoas e otimo. Tive um problema pous quando reservei co
Booking fiz com cafe da manha e la no hotel constava sem.

2026-10-15 • via Nuitee
D
Daniela • solo_traveller • it
8
2026-10-14 • via Nuitee
C
Carla Marinucci • solo_traveller • us
10
Excellent location, fantastic staff and out of this world breakfast!
Pros:

I've stayed at Hotel Berna several times and keep coming back because of the wonderful staff, the fabulous location within walking distance of Milano Centrale, and a breakfast that may be one of the best anywhere -- cakes, yogurts, eggs, ham, cheese, fresh juices, anything you need. This truly is a hotel that understands great and friendly service and you always feel so welcome here. One of the best!!

Cons:

Everything is fabulous.

2026-10-14 • via Nuitee
M
Mohsen • solo_traveller • it
10
2026-10-13 • via Nuitee
M
Marika • solo_traveller • fi
9
Pros:

Perfekt läge då jag anlände sent. Frukosten var verkligen toppen! De hade också uppgraderat mig till ett lite större enkelrum så allt var perfekt. Trevligt med fritt vatten och läsk i minibaren. Kommer definitivt att boka detta igen!

2026-10-13 • via Nuitee
A
Andrea • solo_traveller • br
9
Muito bom
Pros:

Cama confortável, café da manhã ótimo

Cons:

Chuveiro não é muito bom, não tem box

2026-10-12 • via Nuitee
L
Laura • solo_traveller • us
8
2026-10-12 • via Nuitee
C
Christine • solo_traveller • au
9
A Great Choice
Pros:

Very welcoming hotel with many thoughtful touches eg biscuits & tea/coffee in foyer.
Loved good choice of English TV news.
Flexibility of staff who changed part Annex booking to all in main building due to my mobility issue on arrival. Fridge had flickering,bight light which was quickly fixed.
Excellent breakfasts. Very comfortable bed.

Cons:

Nothing to dislike.

2026-10-11 • via Nuitee
N
nazzareno • solo_traveller • it
8
2026-10-11 • via Nuitee
Y
Yulia • solo_traveller • ru
10
Pros:

Отличный отель, замечательные сотрудники, которые вошли в положение и поселили меня буквально с колес в шикарный номер

Cons:

Не работал полотенцесушитель, но это мелочи

2026-10-11 • via Nuitee
K
Klaus • couple • ch
10
2026-10-11 • via Nuitee
M
Maifreni • solo_traveller • ch
10
Pros:

Personale estremamente cortese

Cons:

-

2026-10-11 • via Nuitee
R
richard • couple • us
9
2026-10-10 • via Nuitee
A
ANTONIO HENRIQUE • couple • br
7
2026-10-10 • via Nuitee
C
Costa • solo_traveller • pt
10
Paz no fim do dia de agitação.
Pros:

Localização excelente a 5 minutos da estação central e das linhas de metro para o Duomo e Navigli

Cons:

Não há nada de que não tenha gostado. Sugiro somente a uma política mais ambiental de não troca de toalhas todos os dias.Paz

2026-10-07 • via Nuitee
A
Andrzej • solo_traveller • pl
7
2026-10-07 • via Nuitee
J
Joseph • solo_traveller • ca
8
2026-09-18 • via Nuitee