Hotel Berna

Hotels
9.2 (4800 reviews)
Via Napo Torriani 18 , Milan , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good amenities
Cons:
Cleanliness issues
Old furnishings

Categories

Cleanliness
8.26
Several reviews mentioned cleanliness issues including stains on pillowcases and a dusty shelf.
Service
9.73
Overall positive sentiment with specific mentions of friendly and helpful staff.
Location
9.77
Multiple reviews praise the hotel's ideal location near central station.
Room Quality
8.42
Rooms are generally well-regarded, but some comments referenced older furnishings.
Amenities
9.25
Positive comments regarding the amenities including breakfast and room features.
Value for Money
9.21
Offers economical options and good quality for the price.
Food and Beverage
9.26
Breakfast praised for variety and quality.
Overall Experience
9.73
Many guests reported excellent overall stays and high recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:54

Property Description

Convenient Location near Milan Central Station and Metro

Luxurious Rooms with Modern Amenities

Delicious Continental Breakfast and Dietary Options

Experience the convenience of Hotel Berna's prime location near Milan Central Train Station and Metro. Indulge in luxurious soundproofed rooms equipped with air conditioning, free WiFi, and satellite LCD TV. Enjoy complimentary tea, coffee, and snacks all day, along with free soft drinks in the minibar. Start your day with a delicious continental breakfast buffet featuring fresh fruit and pastries. Special dietary options are also available upon request. Just 4 metro stops away from the iconic Milan Cathedral, Hotel Berna is the perfect choice for both leisure and business travelers. Book now for an unforgettable stay in Milan.

Important information:

In the event of early departure, the entire amount of the booked stay will be charged.

When booking more than 5 rooms, different policies and additional supplements may apply.

Most rooms are located in the main building, while 16 rooms are located in the Berna Tower annex. The annex is located on the other side of the street and has a 3-star rating.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 4800 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 8.42
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.73
L
Lucy • couple • gb
9
Perfect place for a two night stay in Milan
Pros:

Great location for the train station. Friendly helpful staff. Great breakfast

2026-05-23 • via Nuitee
L
Leticia • couple • br
10
2026-05-23 • via Nuitee
E
Enrico • solo_traveller • it
9
Pros:

Tutto

Cons:

Niente

2026-05-22 • via Nuitee
P
Pnina • solo_traveller • il
10
Отпуск в Милане/Берна
Pros:

Отличная гостиница,хорошее месторасположение,очень близко к железнодорожной станции,вокруг ресстораны и кафе,очень хорошее обслуживание :особенно нам помогли во всем Абед и Андрейя чем очень им благодарны...Очень советуем побывать ....❤️

2026-05-22 • via Nuitee
A
Addong • couple • tw
9
離中央車站近，離最近的地鐵站30公尺，附近很多餐廳，小超市。
Pros:

交通地點的方便性

Cons:

價格

2026-05-22 • via Nuitee
B
Bruno • solo_traveller • be
10
2026-05-22 • via Nuitee
I
Irina • solo_traveller • ru
10
Pros:

Все

2026-05-21 • via Nuitee
A
Amanda • couple • au
10
Perfect location and best breakfast ever
Pros:

Large spa bath, excellent location and free minibar. Room was large for Milan with a great variety breakfast, one of the best I’ve ever had. So close to central and subway stations.

Cons:

N/A

2026-05-21 • via Nuitee
G
Gina • solo_traveller • au
10
Very conveniently located
Pros:

Close to the train station and metro. Lovely staff and great breakfast.

2026-05-21 • via Nuitee
A
Anns • solo_traveller • ly
10
2026-05-21 • via Nuitee
E
Endo • couple • jp
10
駅近、親切、清潔！
Pros:

スタッフの愛想がとても良く、新婚旅行ということもあって部屋を無料でアップグレードしてくれました。ホスピタリティに感謝です。
また早朝のチェックアウトだったので、朝食ボックスを渡してくれたので有り難かったです、(クロワッサン、ヨーグルト、果物、クッキー、水など)
ミラノ中央駅から徒歩5分くらいで明るい通りなので夜10時に周辺を歩いても危険なことはありませんでした。

Cons:

特にありません。

2026-05-20 • via Nuitee
E
Elena • solo_traveller • fi
9
2026-05-20 • via Nuitee
中富 • couple • jp
7
2026-05-20 • via Nuitee
J
JOHN • solo_traveller • au
8
2026-05-19 • via Nuitee
S
Shiusu • solo_traveller • mv
9
2026-05-19 • via Nuitee
A
Ariztimuño • solo_traveller • ar
10
Pros:

Excelente ubicación, muy cómoda la habitación, el personal muy amable

2026-05-18 • via Nuitee
F
Francesco • couple • it
5
2026-05-17 • via Nuitee
A
Alicia • family_with_children • es
9
2026-05-17 • via Nuitee
A
Anne • solo_traveller • de
10
2026-05-16 • via Nuitee
M
Mimi • solo_traveller • us
4
Disappointing experience
Pros:

The only redeeming factor about the experience was the staff and the breakfast- both were fabulous.

Cons:

I arrived after a long travel day and was looking forward to a hot shower. Sadly the hotel had plumbing issues and no water was available in the sink or shower. When it finally returned, there was only cold water. The reception desk was sympathetic, but I fault the management for not offering some type of compensation for the inconvenience. At a 4 star hotel, I expected a more luxurious experience. The price of the lodging far exceeded the amenities. As an aside, the ride to the airport was 140euros- next time I will stay at the Sheraton at the Malpensa airport.

2026-05-16 • via Nuitee