Inn On The Prom At The Fernlea Hotel

Hotels
7.6 (3174 reviews)
11-17, South Promenade , Lytham St Annes , gb

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice amenities
Cons:
Heating issues in rooms
Dirty bathrooms
Inconsistent service

Categories

Cleanliness
6.43
Several mentions of dirty bathrooms and general signs of age in decor.
Service
8.4
Staff were generally friendly and helpful, though there were some service delays.
Location
8.94
Consistently praised as perfect and central, very easy to access.
Room Quality
6.89
Rooms were clean and cozy, but some were outdated and had heating issues.
Amenities
7.92
Enjoyed the pool and leisure facilities, although some areas needed maintenance.
Value for Money
7.38
Overall good value for the services offered, with some areas needing improvement.
Food and Beverage
7.43
Breakfast was good with plenty of options, but some complaints about the food presentation.
Overall Experience
7.4
Mixed feelings overall but many enjoyed their stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:01

Property Description

Luxurious Accommodation
Experience the charm of our Boutique bedrooms featuring 42-inch plasma TVs and Egyptian cotton quilts, ensuring a comfortable and lavish stay.

Prime Location
Indulge in breathtaking views of the Irish Sea and St.Annes Beach, while being just moments away from Blackpool's iconic entertainment options such as the Pleasure Beach and the historic piers.

Wellness and Leisure
Unwind at Nivens Health Club with facilities including squash courts, sauna, hot tub, and pools. Stay active at the well-equipped gyms or savor a drink at the poolside bar.

Book now to elevate your stay at our family-owned hotel and create unforgettable memories by the seaside.

Important information:

Dogs are accepted in standard bedrooms only.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ALC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.6
Based on 3174 reviews
Cleanliness: 6.43
Service: 8.4
Location: 8.94
Room Quality: 6.89
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 7.4
N
Neil • solo_traveller • gb
8
Pros:

Location was brilliant.

2026-07-17 • via Nuitee
K
Karl • couple • gb
7
A pleasant hotel in a great location but badly needs some aircon for the hot weather.
Pros:

The location is great, just across a quiet road to the beach and prom. The room was clean and tidy, The staff were polite and helpful.

Cons:

There is no aircon in the hotel and in the hot weather the hotel and room became very warm.
The room could do with a refresh of the decor.

2026-07-17 • via Nuitee
J
John • solo_traveller • se
9
2026-07-17 • via Nuitee
C
col21 • solo_traveller • gb
1
2026-07-17 • via Nuitee
I
Ian • family_with_children • gb
8
2026-07-17 • via Nuitee
M
Michael • couple • gb
9
2026-07-16 • via Nuitee
K
Kim • solo_traveller • gb
10
Pros:

Always enjoy staying with lovely friendly staff & apart from the heat, the room was fine and comfortable & fans were provided - pool was a Godsend & breakdast really nice

Cons:

The heat - which is no fault of the hotel as we are not used to these temperatures

2026-07-16 • via Nuitee
M
Martin • solo_traveller • gb
3
Disappointing. Tired, not clean and wouldn't use again.
Pros:

Breakfast was fantastic, staff were very helpful.

Cons:

Hotel is very, very tired. Room was excessively warm, carpet was not clean, paint was falling off the walls particularly behind the radiator. Windows didn't open more than an inch. Walls are paper thin; approach to the room is up multiple sets of stairs, is poorly signed (I bumped into two other guests who were lost) and involves walking over a bridge above the swimming pool, which in the current heat, was unbearable. Bathroom was completely sub-par. Shower was useless, had a paper bath mat, mismatched taps and to cap it all off, the bathroom door wouldn't close, either because of the heat but probably also down to how many times it's been painted. Not up to standard at all. Smelled of smoke in the bathroom too.

2026-07-16 • via Nuitee
N
Nicky • family_with_children • gb
7
Pros:

Close proximity to family and loved being on the promenade

Cons:

No parking or WiFi

2026-07-15 • via Nuitee
Y
Yurowitz • family_with_children • us
9
2026-07-15 • via Nuitee
S
Stewart • solo_traveller • gb
8
2026-07-15 • via Nuitee
C
Chris • solo_traveller • nz
6
Pros:

Location on the promenade.
Meals excellent.
Majority of staff very helpful, when help requested - mainly in getting fans for hot bedroom.

Cons:

Initially took a long time to find a staff member who smiled and looked happy to be there.
Hotel corridors a maze and we found it hard to find room.
No help offered to get through front swing doors with large bags, or assistance in taking bags upstairs.
Room very hot with no air-conditioning.

2026-07-15 • via Nuitee
S
Sara • couple • gb
8
Good value stay in a great location with parking
Pros:

Good location on the seafront within walking distance of the beach and town. Friendly staff. Good choice at breakfast

Cons:

Nothing

2026-07-14 • via Nuitee
A
Amelia Mobey3 • solo_traveller • gb
1
Awful weekend
Pros:

Booked with booking.com we paid £425 for what was adversited as a sea view.We was given the Chimmey suite and that was the view.Half the furniture was missing.Room was tired and needs everything ripping out and starting again.The coffee machine was a kettle.The suite was for 4 people mm 2 seater sofa and 2 chairs outside.

Cons:

Mainly kids running around until late at night.

2026-07-13 • via Nuitee
N
Nuala • solo_traveller • gb
7
2026-07-13 • via Nuitee
G
gerald • couple • gb
2
dirty dangerous and not fit for older holiday makers
Pros:

breakfast best part of the stay

2026-07-13 • via Nuitee
J
John • solo_traveller • gb
10
2026-07-13 • via Nuitee
C
Christine • solo_traveller • gb
9
2026-07-13 • via Nuitee
G
Garry • solo_traveller • es
9
Pros:

Nice location, constable bed large room, nice lounge area, entertainment outside very good,

Cons:

To many empty glasses left on tables outside hard to find one clear to sit at,
Seems short of staff or not organised. Inside bar not always attended having to wait

2026-07-12 • via Nuitee
A
Andrew • couple • gb
9
Never had a bad stay and always felt I've had value for money !
Pros:

Fantastic breakfast every time and available early as well. Comfortable room and great staff

2026-07-12 • via Nuitee