Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small room size
Inconsistent bathroom quality

Categories

Cleanliness
8.83
Some comments suggest room issues impacting cleanliness negatively.
Service
9.8
Staff are frequently described as friendly and helpful.
Location
9.84
Location is repeatedly praised across several reviews.
Room Quality
8.29
Mixed reviews; some find rooms small and dated.
Amenities
8.82
Amenities considered standard but lacking features for a 5-star hotel.
Value for Money
8.28
Several guests feel the hotel does not live up to its price point.
Food and Beverage
8.83
Breakfast quality was noted as decent, though some had concerns about specific items.
Overall Experience
9.3
General satisfaction noted, particularly in location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:52

Property Description

Luxurious Accommodation on Avenida da Liberdade

Modern Amenities and Services
Indulge in the modern gym, exquisite dining at Matiz restaurant, and unwind in the elegant library. The rooms boast contemporary décor, balconies with avenue views, and luxurious bathrooms with premium amenities.

Convenient Location and Nearby Attractions
Situated right by Avenida Metro stop, explore Lisbon's historic downtown with ease. Visit Rossio, Chiado, Sao Roque Church, and Sao Jorge Castle just a short distance away.

Exceptional Hospitality
Experience a rich breakfast, multilingual staff, and convenient services like babysitting and laundry. Discover heritage meeting modernity at Matiz restaurant and bar for an authentic Portuguese experience.

Book now to elevate your Lisbon stay at Sofitel Lisbon Liberdade!

Important information:

Please note that only one pet up to 8 kg is allowed per room and has an extra daily fee of EUR 35.

Please note that a credit card valid on the date of check-in should be provided to guarantee the reservation.

Please note that all guests, adults and children, staying at the property must show a valid identity card or passport with photo, or equivalent document (e.g. birth certificate). Minors not accompanied by their parents must have a declaration or authorization to stay, issued by the holder of rights of custody.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

9
Based on 1531 reviews
Cleanliness: 8.83
Service: 9.8
Location: 9.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.3
L
Leslie • couple • us
10
Wonderful stay with outstanding help that took very good care of us. Thank you!
Pros:

Location was excellent!
Food offerings in the AM was more than anticipated and delicious.

Cons:

A space out doors to sit and read a book or talk. One that is associated with the hotel.

2026-09-15 • via Nuitee
V
viviane • couple • gh
2
No value for the money
Pros:

The location

Cons:

No pool and it’s old

2026-09-15 • via Nuitee
P
PATRICIA • couple • pe
10
Pros:

La ubicacion

Cons:

Precios del bar

2026-09-14 • via Nuitee
M
Marcos • couple • br
10
2026-09-14 • via Nuitee
A
antonio • couple • es
9
2026-09-10 • via Nuitee
N
Nina • family_with_children • be
8
Pros:

c'était correct à coté de tout un bel endroit

Cons:

Le hall d'entrée et les couloirs sentaient parfois les égouts. Il faut vraiment remédier à ce problème. Faire un curetage par exemple de la tuyauterie

2026-09-08 • via Nuitee
M
Monika • extended_group • de
5
2026-09-07 • via Nuitee
T
Taoufik • couple • tn
1
Catastrophique
Pros:

Hotel ne mérite pas 2 étoiles, salle de bain avec baignoire sans pomme de douche et douche sans pomme de douche , j ai demandé un drap 2 heures que j attend et j ai demandé d envoyer quelqu’un pour arrêter le climatiseur personne ne vient

2026-09-05 • via Nuitee
G
Guy • family_with_children • lu
6
Outdated hotel
Pros:

Top location
Helpfull staff

Cons:

The hotel feels quite dated, with small and dark rooms, limited parking, and unfortunately, the bed was not very comfortable.

2026-09-03 • via Nuitee
M
Mona • solo_traveller • gb
8
2026-08-29 • via Nuitee
C
covadonga • family_with_children • es
8
Pros:

Ubicación y amabilidad

Cons:

Poco mantenimiento en las habitaciones , paredes algo descascarilladas, grifería que no drena y complementos de baño descolgados

2026-08-28 • via Nuitee
H
Hilda sofia • couple • co
8
Pros:

Ubicación excelente

2026-08-24 • via Nuitee
K
Karim • extended_group • eg
9
2026-08-24 • via Nuitee
K
Karim • couple • eg
9
2026-08-24 • via Nuitee
M
Mario Mahir • couple • it
9
2026-08-24 • via Nuitee
B
BEBI • family_with_children • ro
9
Superb!
Pros:

Locația foarte bună, aproape de centru.

2026-08-24 • via Nuitee
V
Vinod • couple • au
7
Comfortable
Pros:

Location

Cons:

Shower was awkward to use
Power points not easily accessible especially for charging I phone, I pad
Very disappointed could not get breakfast on our last day
Contacted concierge the day before that we had an early start as we had to catch a flight .
I was told breakfast starts at 7 am but we had to leave before that time.
I was not told that breakfast box is available, only made aware just before we left the hotel.
I requested a refund but only offered some sort of voucher for future stays. The staff member was abrupt, adamant and not willing to accommodate us . He gave us a cup of coffee and tea at my insistence
Not happy

2026-08-23 • via Nuitee
H
Heinz • extended_group • ch
10
Very good
Pros:

Breakfast à la carte excellent

Cons:

Hotel room more water and maybe a welcome fruit or something else

2026-08-23 • via Nuitee
M
Monika • solo_traveller • de
10
2026-08-23 • via Nuitee
C
Cooperrose54 • Couples • Beaverton, Oregon
4
Try another hotel.
Pros:

Not a luxury hotel. Rather, more like a 3-star with high hopes. Check-in: Officious, not gracious. Little to no information about manuevering through the hotel, local sites, etc. Lots of suits, few workers: I had to fetch my own luggage from check-in. The front desk does not answer the phone.
The room: The wood trim is battered and bashed, showing poor maintenance. Furniture was dusty and superficially cleaned; the chairs had tears in the fabric. When the matter was brought to management, the response was that all the rooms are the same, and we can send someone to review the housekeeping. No one was dispatched.
Little storage area available to place clothes for a several-day stay. We had to live out of our suitcases/cubes. No iron in the room. View of the mezzanine roof; felt like we were assigned the maid's quarters.

2026-08-22 • via Tripadvisor