Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small room size
Inconsistent bathroom quality

Categories

Cleanliness
8.83
Some comments suggest room issues impacting cleanliness negatively.
Service
9.8
Staff are frequently described as friendly and helpful.
Location
9.84
Location is repeatedly praised across several reviews.
Room Quality
8.29
Mixed reviews; some find rooms small and dated.
Amenities
8.82
Amenities considered standard but lacking features for a 5-star hotel.
Value for Money
8.28
Several guests feel the hotel does not live up to its price point.
Food and Beverage
8.83
Breakfast quality was noted as decent, though some had concerns about specific items.
Overall Experience
9.3
General satisfaction noted, particularly in location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:52

Property Description

Luxurious Accommodation on Avenida da Liberdade

Modern Amenities and Services
Indulge in the modern gym, exquisite dining at Matiz restaurant, and unwind in the elegant library. The rooms boast contemporary décor, balconies with avenue views, and luxurious bathrooms with premium amenities.

Convenient Location and Nearby Attractions
Situated right by Avenida Metro stop, explore Lisbon's historic downtown with ease. Visit Rossio, Chiado, Sao Roque Church, and Sao Jorge Castle just a short distance away.

Exceptional Hospitality
Experience a rich breakfast, multilingual staff, and convenient services like babysitting and laundry. Discover heritage meeting modernity at Matiz restaurant and bar for an authentic Portuguese experience.

Book now to elevate your Lisbon stay at Sofitel Lisbon Liberdade!

Important information:

Please note that only one pet up to 8 kg is allowed per room and has an extra daily fee of EUR 35.

Please note that a credit card valid on the date of check-in should be provided to guarantee the reservation.

Please note that all guests, adults and children, staying at the property must show a valid identity card or passport with photo, or equivalent document (e.g. birth certificate). Minors not accompanied by their parents must have a declaration or authorization to stay, issued by the holder of rights of custody.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 1477 reviews
Cleanliness: 8.83
Service: 9.8
Location: 9.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.3
8
866nevenp Couples
10
Wonderful stay
Pros:

We stayed for 2 days my wife and I. It was an awesome stay ! The room was spacious (supérieur room), the service was incredible. We felt really good. Special thanks to Andre, who gave us good advice for locations around the city. Also to Fernanda at the bar who was very kind and advised us well on the drinks.

2026-07-24 via Tripadvisor
R
Ricardo family_with_children br
8
O booking está trabalahando muito mal com. As resrrvas
Pros:

Eu pedi ao booking dois quartos p 4 adultos e uma criança e vcs fizeram uma reserva de 2 mais 1.
Me deram o prejuizo de 240 euros e nao foi a primeira vez . Se nao melhorarem nao compro mais com vcs.

Cons:

Da reserva errada do booking

2026-07-24 via Nuitee
G
Gianluigi family_with_children it
8
Bene
Pros:

Lo staff tutto

Cons:

Il rumore dell'aerazione molto fastidioso di notte

2026-07-23 via Nuitee
I
IRAN couple br
9
2026-07-22 via Nuitee
K
Karuna couple gb
9
2026-07-22 via Nuitee
R
Robert family_with_children ie
8
Great hotel, perfect location, looking forward to returning already
Pros:

Friendly professional staff, clean rooms, very comfortable bed, nice breakfast

Cons:

Rooms a bit small and windows size doesn’t allow for much natural light. But the room is still very nice and comfortable despite this

2026-07-21 via Nuitee
G
GrandTour440058 Family
2
No commercial acumen AT ALL
Pros:

I have a Diamond status with ALL Accor and have stayed in 13 Sofitel around the world. I had this week my worst commercial experience ever with this hotel brand. In 2020, I had booked a room at the Sofitel Lisbon Liberdade. Because of COVID and travel restrictions, I had to cancel and received a credit voucher (1,151 euro) only valid for 1 year. I live in Florida and don’t travel to Lisbon very often. In 2021, I was considering a short trip to Lisbon and asked the hotel if they could offer a discount even if the voucher had expired. They never replied. Early July 2026, I contacted them again as I will be in Lisbon 5 days en of July and needed 2 rooms. Cost of the reservation 2,900 euro… Of course, they didn’t reply to my email. I had to send a reminder after 3 days. After numerous emails, they offered an upgrade to a slightly larger room and a discount of 50 euro … to compensate the 1,151 euro lost before. Ridiculous and very disappointing. No commercial acumen AT ALL. Like I did, book another hotel! They are not well rated anyway.

2026-07-19 via Tripadvisor
L
LINA family_with_children pe
10
2026-07-19 via Nuitee
L
Lina couple pe
10
Pros:

Todo perfecto

2026-07-19 via Nuitee
N
nataliefP4303KU Couples
10
Incredible
Pros:

Andre was extremely helpful!! Made our stay here incredible. We’ll be back.

2026-07-15 via Tripadvisor
M
MONICA couple gh
7
Pros:

Location

Cons:

Not a 5 star for sure

2026-07-15 via Nuitee
M
Maana solo_traveller bh
9
2026-07-14 via Nuitee
R
Rawad couple lb
2
2026-07-10 via Nuitee
P
Pradeepkerai Solo travel Mumbai, Maharashtra
6
Why stay if they don’t want you to?
Pros:

Rooms are not that big but not cramped either. Bathroom is very cramped. Diptique amenities but not that great. Some staff are nice and friendly. Some behave like they don’t want anything to do with you. Breakfast spread is tiny. As a vegetarian, for that price i would skip breakfast. Gold member welcome drinks not provided. I’ll not bother booking this Sofitel again. Sofitel around the world is better than this.

2026-07-09 via Tripadvisor
A
Artur couple pt
9
2026-07-09 via Nuitee
W
Wilson couple br
7
2026-07-09 via Nuitee
T
travel4annie Solo travel
10
great staff and location
Pros:

The reception staff was amazing and provided over the top customer service. Thank you! The hotel location is convenient from the airport and central to Lisbon. Within walking distance to many attractions. Comfortable accommodations. I highly recommend this hotel!

2026-07-08 via Tripadvisor
H
Hafrun solo_traveller is
9
Pros:

Good business hotel near downtown Lisbon

Cons:

Cleaning of the bathroom could be better, found a used razor in the shower

2026-07-05 via Nuitee
H
Hafrun solo_traveller is
10
Nice all around
Pros:

Excellent service, excellent location

2026-07-05 via Nuitee
M
Murilo couple br
10
2026-07-02 via Nuitee