Eurostars Madrid Congress

Hotels
•
Hotusa
8.6 (146 reviews)
Avenida de Barajas, 22, Alcobendas, Madrid, 28108 , Alcobendas , ES
34-91-5399021

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Facilities

Meeting rooms
Fitness facilities
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
See all facilities

Review Highlights

Pros:
Great location
Accommodating staff
Cons:
Cleanliness issues
Restaurant closed

Categories

Cleanliness
7.68
Some cleanliness issues reported in the initial room including unclean toilet and missing linens.
Service
9.15
Staff was accommodating and upgraded room after issues were reported.
Location
9.19
Conveniently located near the airport and shopping center.
Room Quality
8.14
The initial room was disappointing, but after upgrade, it was better.
Amenities
8.67
Amenities generally satisfactory, though restaurant was not open.
Value for Money
9.13
Good overall value considering the service and location.
Food and Beverage
8.18
Breakfast service recognized positively, though some food options were limited.
Overall Experience
8.65
Despite some issues, overall positive stay with good service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:00

Property Description

Discover a modern oasis in the heart of Alcobendas at Eurostars Madrid Congress, where comfort meets convenience.

Exceptional Dining
Savor an array of international cuisine at our on-site Rest and Restaurant, or unwind with room service. Don’t miss our daily buffet breakfasts, perfect for fueling your day.

State-of-the-Art Fitness and Recreation
Stay active during your visit with our fully-equipped fitness center or explore the area by renting bicycles. Relax and rejuvenate after your adventures.

Versatile Event Spaces
Host your next event in our expansive conference facilities, offering over 13,993 square feet of versatile space. Perfect for weddings or business meetings, we ensure every detail is taken care of.

Experience the blend of luxury and practicality at Eurostars Madrid Congress. Book your stay today for an unforgettable experience!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.6
Based on 146 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 9.13
Food and Beverage: 8.18
Overall Experience: 8.65
F
Fernando • solo_traveller • es
8
2026-06-06 • via Nuitee
S
Susana • family_with_children • us
9
Would stay again!
Pros:

Clean hotel, comfortable rooms and beds

2026-06-06 • via Nuitee
O
Orlando • solo_traveller • es
9
Pros:

en general todo estuvo muy bien.... gracias

2026-06-06 • via Nuitee
D
Daniel • couple • es
9
2026-06-05 • via Nuitee
D
Dirk • solo_traveller • es
8
2026-06-05 • via Nuitee
M
Mario • couple • es
6
2026-06-04 • via Nuitee
F
Francisco • couple • es
9
Estancia muy agradable.
Pros:

Estaba muy bien ubicado para lo que yo necesitaba. Es muy cómodo, tiene fácil acceso y la habitación que me dieron una delicia, con un enorme ventanal y unas vistas panorámicas preciosas. El personal muy atento y agradable.

Cons:

Todo está muy bien. No hubo nada que no me gustara.

2026-06-02 • via Nuitee
C
Celeste Valentina • couple • es
10
2026-06-01 • via Nuitee
R
Rafael • solo_traveller • es
8
2026-05-31 • via Nuitee
J
Joanna • couple • es
10
Excelente!
Pros:

La recepción es 24 horas y llegamos a las 5 de la mañana de manera excepcional nos autorizaron hacer check out sin coste adicional hasta las 14h

Cons:

Todo ok

2026-05-31 • via Nuitee
M
Maria • solo_traveller • pt
10
2026-05-30 • via Nuitee
V
Vlad0587 • solo_traveller • es
10
2026-05-30 • via Nuitee
X
Xavier • solo_traveller • es
8
Pros:

Todo

Cons:

Nada

2026-05-27 • via Nuitee
A
Alba • couple • es
8
2026-05-25 • via Nuitee
J
Jessica • family_with_children • es
10
2026-05-24 • via Nuitee
S
Sofía • solo_traveller • es
6
Breve e intenso…
Pros:

La amabilidad del personal, la ubicación depende de por el motivo al que viajes es muy buena, en mi opinión, suelen darte las preferencias de habitación en temporada baja y media-baja. En general muy contenta, con la limpieza

Cons:

Bueno, en mi caso lo primero es que deberían de tener en cuenta a la gente que viaja por trabajo o negocios, y no juntar habitaciones con gente que va por ocio, a ser posible, viajo a Madrid por trabajo y por estudios y esta vez no he podido dormir, y me he tenido que ir a estudiar fuera a otro hotel para poder concentrarme. En principio reservé una habitación tal cual como la que me aparecía en la imagen de reserva, me confirmaron la estancia y cuando llegué no era ni por asomo parecida…

2026-05-24 • via Nuitee
G
Garcia • couple • es
9
DE LO MEJOR CERCA DE MADRID
Pros:

LAS VISTAS

Cons:

LA DUCHA PIERDE AGUA

2026-05-22 • via Nuitee
D
Daniel • solo_traveller • es
10
Pros:

Tot

2026-05-22 • via Nuitee
A
Aliah • solo_traveller • sa
8
Pros:

Breakfast was very nice

Cons:

The location was far from everything but near the airport

2026-05-20 • via Nuitee
F
Fabricio • couple • ar
10
2026-05-19 • via Nuitee