Homewood Suites by Hilton Boise

Hotels
•
Homewood Suites by Hilton
8.3 (274 reviews)
7957 West Spectrum Way , Boise , US
+1 208-375-8500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (several mentions)
Spacious, comfortable suites and beds
Good location within walking distance to local sites
24-hour pool and well-kept gym
Kitchenettes in suites
Breakfast with healthy options (fresh fruit, eggs) noted by some
Cons:
Inconsistent/unprofessional front desk service reported
Housekeeping lapses (rooms not made up, guests handling trash)
Mixed/poor breakfast for some guests
Plumbing issue: toilet not flushing well in at least one room
Parking cost was a complaint
Some rooms feel dated

Categories

Cleanliness
8
Mixed comments: several guests called suites roomy and clean, but multiple reports of inconsistent housekeeping (rooms not made up, guests emptying garbage) and a toilet that didn’t flush well.
Service
7.5
Mixed service feedback: several staff praised as helpful and friendly, but multiple reports of unprofessional or rude front desk behavior and inconsistent communication about room servicing.
Location
8.8
Generally positive: guests cited a good location and walking distance to local sites; location considered a strong point.
Room Quality
8.9
Rooms and suites described as roomy with comfortable beds and kitchenettes; some notes about dated decor and an isolated plumbing issue.
Amenities
8.9
Strong amenity mentions: 24-hour pool, well-kept gym, convenient kitchenettes; amenities considered a highlight by several guests.
Value for Money
8.3
Mixed but generally positive: some guests felt the hotel was worth the price, though parking cost was a noted downside.
Food and Beverage
7.2
Breakfast opinions vary widely: some praise (healthy options, fresh fruit, decent breakfast) while others call it mediocre or poor.
Overall Experience
8.8
Overall stays were pleasant for many guests (comfortable suites, good amenities and location) despite service and some breakfast/housekeeping drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location and Amenities:

Located just a 10 minutes’ drive from downtown Boise and Qwest Arena, Homewood Suites Boise offers spacious suites with full kitchens, a billiards room, and an indoor pool. Each suite is equipped with a work desk, seating area, cable TV, and free Wi-Fi. Guests can enjoy the gym, business center, and laundry facilities for added convenience.

Delicious Breakfast and Nearby Attractions:

Start your day with a hot breakfast provided for all guests. Additionally, a convenience store is available on site for your needs. Explore the nearby Wahooz Family Fun Zone, Boise Center, and Boise State University, all within a short drive from the hotel.

Book Your Stay Now:

Don't miss the chance to experience comfort and convenience at Homewood Suites Boise. Book now for a memorable stay in Boise!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: For the comfort of all of our guests, private parties in rooms are restricted. Small meeting rooms can be booked as an alternative. Please contact the hotel for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOI

Location

Guest Reviews

8.3
Based on 274 reviews
Cleanliness: 8
Service: 7.5
Location: 8.8
Room Quality: 8.9
Amenities: 8.9
Value for Money: 8.3
Food and Beverage: 7.2
Overall Experience: 8.8
Z
zhijie • couple • cn
10
2026-10-12 • via Nuitee
J
JAMES • solo_traveller • us
10
Pros:

great staff

2026-10-07 • via Nuitee
T
Ty • couple • us
10
Comfortable and peaceful.
Pros:

The hotel is worth the value.

Cons:

Nothing

2026-09-19 • via Nuitee
R
Robert • couple • us
10
Pros:

Breakfast was decent. Nothing to not like suite was roomy and clean.

2026-09-09 • via Nuitee
W
William • couple • us
3
Mostly unprofessional staff and organization and property is running down
Pros:

Kitchenettes are nice and convenient. The bed was comfortable And some staff were very helpful. Pool and Gym were well kept and offered good hours. There was one housekeeping manager that was helpful.

Cons:

Some of the front desk staff were rude and not very helpful. The front desk told us they make up rooms every other day, and when we call on our third day to see what time the room would be made up they said we needed to set an appointment if we wanted to have make up service. After addressing this, another front desk person told us our room would be made up, yet that never happened. We had to empty our garbage and restock the supplies every day. We were also told by the front desk to bring our trash to the front desk and handed trash bags.

2026-09-09 • via Nuitee
T
Traci • solo_traveller • us
9
2026-09-07 • via Nuitee
R
Ron • solo_traveller • us
8
Pros:

The room was very nice. Good location. Great breakfast.

Cons:

The toilet didn't flush good. Had to double flush and/or hold handle for a few seconds just to empty the bowl. Nothing but urine and toilet water in it.

2026-06-29 • via Nuitee
M
Maria • solo_traveller • se
9
Pros:

Trevlig personal, rent, lugnt. Frukosten var bra med nyttigare alternativ som färsk frukt, keso, kokta ägg. Rekommenderas.

2026-06-29 • via Nuitee
B
Bradley • solo_traveller • us
10
2026-06-27 • via Nuitee
H
HarryHawke • family_with_children • us
9
2026-06-25 • via Nuitee
M
Megan • family_with_children • us
8
Pros:

There was an older lady that was just kinda snippy when we asked for more towels. But other than that it was a great stay

2026-06-22 • via Nuitee
E
Eynat • solo_traveller • il
9
Pros:

שהייה נהדרת. הסוויטה הייתה מצוידת ומרווחת. מרחק הליכה מחב"ד בוייסי. מטבח שאפשר לבשל מרחק נסיעה מסופרמרקט.

Cons:

המחיר של החניה

2026-06-16 • via Nuitee
K
Kelsey • solo_traveller • us
10
2026-06-04 • via Nuitee
F
Felipe • couple • us
10
2026-06-04 • via Nuitee
G
Gabriele • couple • us
7
It was a pleasant stay, but we are not sure we would return.
Pros:

The suite was nice and the bed was comfortable.

Cons:

A little dated and the breakfast was mediocre.

2026-05-28 • via Nuitee
S
Shelby • couple • us
8
Pros:

The 24hour pool!

Cons:

Breakfast wasn’t good at all.

2026-05-26 • via Nuitee
M
mejulaca • Couples • Seattle, Washington
4
Poor Housekeeping/Other Issues
Pros:

We have stayed at this hotel for many years as a stopover on road trips. For the past few years we have noticed a decline in standards, which might be attributed to a different company actually managing the hotel (not Hilton-managed). We recently stayed here for two separate nights, one week apart, on a Sunday.
Week #1: our room ready on time. When we went to room, found kitchen wastebasket completely full. Bathroom wastebasket had also not been emptied and had items in it. The two toilet paper holders together had probably a total of 4 squares of tissue left on them, which essentially was no toilet paper. We had to call the front desk to send someone up to empty the wastebaskets and give us toilet paper.
Week #2: our room was not ready when we arrived around 4:15pm (check-in 4pm). Told the manager was checking the room (ours was apparently the last one). Not sure why this was the manager's job but assuming short-staffed? Initially told it would just be a few minutes, but those minutes got longer and longer. Finally we said we'd go to dinner and be back later. While walking out in the parking lot, the front desk woman called out to us that our room was finally ready, so we headed back in and checked in. Upon entering the room, we noted a huge stain on the couch, and the bed linens were quite wrinkled, so much that we weren't sure that the linens were fresh ones. The toilet had a huge stain on the bottom which actually resembled unflushed stool.
Both days we were told that they either had a full house the night before and/or many people checking out the day we arrived. These are hotel issues and excuses, and need to be addressed, as guests have reasonable expectations, too. Probably due to not enough staff, especially on a weekend day.
Regarding breakfast: this hotel does not use pre-packaged jams or butter. Instead they have a large bowl with a spatula for each of those. Difficult way to serve yourself and messy. Additionally, this is not as aseptic as individual packets for people to use, which we believe most people would prefer.
As a positive comment, we will say that Cynthia at the front desk (check-in) and the nice man at check-out were friendly and helpful.

2026-05-20 • via Tripadvisor
S
Savannah • family_with_children • us
8
2026-05-16 • via Nuitee
G
Greg • solo_traveller • nz
8
Pros:

The decor and facilities were nice. The kitchenette was quite well equipped, although a kettle or jug would have been welcome.

Cons:

We were kept waiting for check in. The fold out couch was not very comfortable; the springs could be felt.
There wasn't adequately hot water for making tea or coffee.

2026-05-13 • via Nuitee
K
Karen • family_with_children • us
5
Cons:

The breakfast menu was not as we expected. Missed bacon (had sliced sausage...yuck), Potatoes were dry. Expected biscuits and gravy. Danish pastries were very small. Did not see microwave to warm them up.
I wanted cup of tea when I checked in, but hot water was just warm.

2026-05-10 • via Nuitee