Hotel Excelsior Splendide

The location was amazing. The views spectacular! Right in the middle of everything.

Konumunu

l'emplacement

Location is great! The hotel is beautiful. The room is clean and quiet. The size of the room is good, but for a family of four, including two children, we booked two rooms.

Magnifica ubicación. Desayuno correcto. Habitación anticuada

Location was great. The view from the room was amazing . And breakfast was excellent

The location was excellent, right by the main front street, restaurants & bars and 2 mins from the piers. Staff were very friendly. Breakfast was very good, eggs, bacon & pancakes as well as continental.
The room was big and spacious. I would deduct 1 mark for beds being a little hard, but having a lake view with windows that opened up more than made up for it.

Fantastic location and our room had a view over the lake. Beautiful lounge. Centrally located near to all ferry jetties.

It’s a great location right next to ferry and in town. It also has a pool which was key during hot summer days.

My husband and I had a wonderful stay at Hotel Excelsior Splendide, and we would absolutely stay here again.

We actually arrived in Bellagio one day earlier than our original reservation. We took the train from Milan to Varenna-Esino and then the ferry from Varenna to Bellagio. Once you arrive at the Bellagio ferry terminal, the hotel is literally about a two-minute walk away. You really could not ask for a better location.

The hotel was able to accommodate our early arrival in Room 12, a standard double room without a lake view. The hotel is in a historic building dating back to 1907, so keep that in mind when it comes to room sizes and amenities. There is a very small elevator, typical of many older European hotels, that fits about two people with luggage.

Our room was simple, very clean, and comfortable. The bathroom was quite small, with maybe a foot of space between the sink and toilet, but everything was clean and functional. The shower is designed for one person and had plenty of nice hot water.

The air conditioning worked extremely well. It is a PTAC-style unit, and there is a note on the thermostat letting you know that you need to ask the front desk to turn it on. Once it was on, our room became so comfortably cool that we actually used the blankets from the closet overnight.

The following morning, we moved to our balcony room, Room 9, which was only a few doors down. Arianna, one of the housekeeping staff, was incredibly kind and sweet. She knew we were changing rooms and made an effort to have our new room ready for us by around 11:00 a.m., which we really appreciated.

Our balcony room had a slightly larger bathroom with more space around the sink and toilet. The shower was about the same size as the standard room, which was perfectly fine for us, and again there was plenty of hot water. The AC in this room was also nice and cold.

The highlight was definitely the balcony overlooking Lake Como. It had two chairs and a small table, and being able to sit outside and enjoy that beautiful lake view made upgrading to the balcony room well worth it.

Breakfast is served from 7:30 a.m. until 10:00 a.m. The hotel also has a restaurant directly across from the property by the lake, where we had a lovely dinner during sunset. It is hard to beat dinner with that view.

The location of this hotel is truly unbeatable. You can walk to the ferries, shops, restaurants, and just about everything in Bellagio. There is even a 24-hour laundromat about a three-minute walk away, which was very convenient while traveling.

One sunny day, we walked to Lido di Bellagio and spent the day by the lake. At the time of our visit, it was €25 per person for a sun lounger and umbrella, beach towel, and direct access to swim in Lake Como. There is also a restaurant and bar. The loungers face the lake, so it almost feels like spending the day at the beach. Afterwards, we returned to the hotel and enjoyed the swimming pool, which was another really nice feature to have.

Since the hotel is just steps from the ferry terminal, the balcony rooms can be a little noisy during the day while the ferries are running. This didn’t bother us, and there was no ferry noise at night. If you’re sensitive to daytime noise or like to take an afternoon nap, I’d recommend bringing earplugs.

I also have to mention the wonderful people at reception: Gloria, Alessio, Elisa, and Mehdi. Everyone was extremely helpful and kind. Whenever we had questions about what to do, where to go, or how to get somewhere, they were always happy to help and point us in the right direction.

Overall, we had a great experience and would definitely stay at Hotel Excelsior Splendide again. Just come with the right expectations. This is a charming, historic hotel in an older building, not a modern luxury resort filled with high-end amenities. If your priority is sleek, contemporary luxury, this probably isn’t the hotel for you. There are luxury options nearby that may be a better fit.

But if you want a clean and comfortable hotel with character, friendly staff, a pool, beautiful lake views from the balcony rooms, and an absolutely fantastic location in the center of Bellagio, Hotel Excelsior Splendide is a great choice. For us, the location and hospitality made the stay.

Central location.
Just lovely.

L’emplacement est idéal

The hotel is well located. Just across from the ferry stand and right in front of the lake. Easy to walk everywhere from this location. WIFI worked well. The hotel also has a lovely garden and pool area if you choose to stay without exploring Bellagio. if you dread the stair climbing with suitcases, book here!. Breakfast was adequate. The staff were helpful. Especially Gloria at the front desk, she helped sort out my booking at check in. She also helped with restaurant bookings for my daughters birthday and her recommendation was fantastic.

Son emplacement centrale et la piscine

Excellent location. & having a pool was a bonus

Localização

I am more than surprised that this hotel remains in business. I can only assume that the cost is reasonable, and attracts people at a certain budget . The hotel sits just across the ferry, which can be considered a bonus, however, hotels in close proximity to the main thoroughfare are plenty.

What this hotel does offer, unconditionally are the following:

1. A strong mold odor that will hit strong when you exit your room;
2. A musty stench that bellows from the unkempt furniture, furnishings and rugs
3. Hotel staff that tolerates you, is of little help in providing the necessities of a hotel, namely, ice, towels, room air conditioning. You will find yourself in an uncomfortable situation should you dare ask
4. Rooms with exactly two towels. Towels are rationed. So is the air conditioning
5. There are no refrigerators in the rooms
6. The tile in the room is chipped, and the sinks and showers are a mess
7. One key (yes, a key) is provided for each room, despite the number of guests
8. No bellhop. You’re on your own with luggage
9. The elevator accommodates two people at most, and it smells like sweaty pants
10. The restrooms, which should be accessible for guests only, are freely used by the public.
11. The restrooms are akin to portable toilets

I cannot comment on the food. I would not eat there if you paid me to. I slept in my clothing on top of the bed. The room impressed me as unsanitary.

I asked for ice and was advised by the front desk that they would have to dig into their office stash, and I had to explain that I needed a towel for my hair. I asked for plastic cups, and was directed to go across the street to a public bar, seriously. They charge for pool towels. Seriously?

My recommendation would be to skim over this hotel. It is obvious that guests are not welcome and are begrudgingly accommodated when necessary. The hotel should be listed as and charge for a hostel stay. At least they would be honest.

Outstanding staff, breakfast delivered to the room, and beautiful rooms. I would absolutely stay here again!