The Porchester Hotel

Hotels
8.6 (3454 reviews)
60/62 Queensborough Terrace, Westminster , London , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Poor cleanliness
Limited amenities
High price for quality

Categories

Cleanliness
7.13
Multiple mentions of dirtiness and unclean amenities, indicating significant issues.
Service
9.1
Generally positive feedback about staff interaction, though some issues noted with responsiveness.
Location
10
Consistently praised for its convenient location near Hyde Park and other attractions.
Room Quality
8.14
Complaints about room sizes, awkward layouts, and bedding issues, indicating some dissatisfaction.
Amenities
8.59
Limited amenities mentioned in reviews, with mixed feedback on offerings like breakfast.
Value for Money
8.12
Comments on pricing suggest poor value related to quality and amenities.
Food and Beverage
8.08
Breakfast quality noted as lacking, affecting overall satisfaction.
Overall Experience
9.63
Despite some shortcomings, guests enjoyed their stay and found satisfaction in location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 17:29

Property Description

Central Location and Spectacular Views
Located in central London near Hyde Park and Kensington Palace, J Hotel London offers contemporary rooms with stunning views of the city streets.

Charming Georgian Features
Experience the charm of quintessential Georgian architecture as you enter the hotel, complete with a beautifully preserved staircase that adds a touch of elegance to your stay.

Modern Amenities and Convenient Transport
Enjoy colorful, air-conditioned rooms equipped with free WiFi, satellite TV, and a coffee machine. With easy access to Bayswater and Queensway tube stations nearby, explore London's attractions effortlessly.

Book your stay at J Hotel London now to experience the perfect blend of comfort and convenience in the heart of London.

Important information:

Please note that this property has a elevator.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that based on allocation and availability, guests may be provided a basement room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Location

Guest Reviews

8.6
Based on 3454 reviews
Cleanliness: 7.13
Service: 9.1
Location: 10
Room Quality: 8.14
Amenities: 8.59
Value for Money: 8.12
Food and Beverage: 8.08
Overall Experience: 9.63
P
Priscila • solo_traveller • ie
7
2026-09-19 • via Nuitee
S
Simone • solo_traveller • de
7
2026-09-19 • via Nuitee
T
Tena mendez • couple • es
7
2026-09-19 • via Nuitee
E
elyse • couple • gb
8
2026-09-19 • via Nuitee
A
Andrew • couple • gb
7
2026-09-18 • via Nuitee
T
Tony • solo_traveller • gb
8
The Porchester Hotel
Pros:

We spent 2 nights in room 203. Room was spotless and modern. Receptionist was very helpful. Location was great with 2 tube stations within easy reach. Breakfast was good, had to wait for table to be avail during the busy period.

Cons:

No bar.

2026-09-18 • via Nuitee
K
koray • extended_group • tr
8
2026-09-18 • via Nuitee
S
Sunmin • couple • gb
1
Pros:

One of the staff was really helpful when I told her about the lighting was blinking intermittently. She checked it immediately and was helpful throughout our stay.

Cons:

The lower ground room felt somewhat dated and would benefit from some renovation and maintenance in my opinion. During our stay, we found the packaging from refreshments by the previous guest on the table.

Unfortunately, we’ve found a cockroach in the room, caught it and reported the issue to the front so that it could be sorted. The initial response we received was that the hotel had not experienced this before.

Overall, these issues affected our experience and left us feeling that the room could have been better maintained and checked before our arrival.

2026-09-18 • via Nuitee
E
Emma • couple • gb
9
2026-09-17 • via Nuitee
M
Michele • couple • it
1
Pulizia e Comfort pessimi
Pros:

La posizione

Cons:

Soggiorno decisamente al di sotto delle aspettative. La stanza non era pulita: sul pavimento c'era sporco visibile, chiaramente lasciato da ospiti precedenti. Il bagno era minuscolo e scomodo da usare. Sul vetro della finestra c'erano escrementi di piccione mai puliti. Per finire, il materasso era vecchio e scomodo, con le molle che si sentivano chiaramente durante la notte. Un'esperienza davvero negativa, non consiglio questa struttura.

2026-09-17 • via Nuitee
V
Vinnicius • couple • br
10
2026-09-17 • via Nuitee
A
Aisling • couple • ie
6
Pros:

The location was good, All requests were done asap, great air conditioning, everything was clean and very big TV

Cons:

Creaky bed
Hoovering against door at 8am
Key cards didn’t work 3 times in 2 night stay
Wardrobe shook everytime walk by
Gap under and side of each door
Hotel door left open until 2am

2026-09-17 • via Nuitee
V
van audenhove • solo_traveller • be
8
Pros:

Dichtbij alles in het centrum van londen

Cons:

We moesten een beetje zoeken de eerste keer naar het hotel

2026-09-16 • via Nuitee
S
Sebnem • couple • tr
9
I recommend it 👍
Pros:

The room was clean, and the amenities were quite adequate. Its location is a major advantage, being close to Hyde Park and the metro station. You can also easily find places like markets and cafes in the immediate vicinity of the hotel.

2026-09-16 • via Nuitee
R
Rich • couple • gb
9
Well located affordable hotel for London stay
Pros:

Well located for tube and parks and visiting around London

2026-09-15 • via Nuitee
Z
Zain • couple • gb
7
Overall it was good
Pros:

The hotel was nice and clean, great location next to Hyde park and the Queensway station so can travel around with ease. Staff were very friendly as well

Cons:

In your room you can hear everyone that’s like 2/3 doors down so kept me up and in the middle of the night someone’s phone went off so woke up again from it and then someone’s alarm went off in the morning, The walls are very thin. Not a major issue but parking your car can be expensive

2026-09-14 • via Nuitee
B
Bernardo • couple • es
7
2026-09-14 • via Nuitee
A
Aly • couple • mz
10
We loved our stay, very comfortable room, and fabulous location. With many restaurants in a walking distance
Pros:

The location is the best of the property…with two metro station just 5min walk.

Cons:

The cleaning in the room, were not done with perfection…sometimes we saw some garbage on the carpet, that’s how we realized that maybe the carpet they were not clean

2026-09-14 • via Nuitee
Y
Yrina Soraya • couple • ch
8
2026-09-14 • via Nuitee
M
Matea • couple • ba
9
2026-09-13 • via Nuitee