The Porchester Hotel

Hotels
8.6 (3329 reviews)
60/62 Queensborough Terrace, Westminster , London , gb
+44 20 7229 5401

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Poor cleanliness
Limited amenities
High price for quality

Categories

Cleanliness
7.13
Multiple mentions of dirtiness and unclean amenities, indicating significant issues.
Service
9.1
Generally positive feedback about staff interaction, though some issues noted with responsiveness.
Location
10
Consistently praised for its convenient location near Hyde Park and other attractions.
Room Quality
8.14
Complaints about room sizes, awkward layouts, and bedding issues, indicating some dissatisfaction.
Amenities
8.59
Limited amenities mentioned in reviews, with mixed feedback on offerings like breakfast.
Value for Money
8.12
Comments on pricing suggest poor value related to quality and amenities.
Food and Beverage
8.08
Breakfast quality noted as lacking, affecting overall satisfaction.
Overall Experience
9.63
Despite some shortcomings, guests enjoyed their stay and found satisfaction in location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 17:29

Property Description

Central Location and Spectacular Views
Located in central London near Hyde Park and Kensington Palace, J Hotel London offers contemporary rooms with stunning views of the city streets.

Charming Georgian Features
Experience the charm of quintessential Georgian architecture as you enter the hotel, complete with a beautifully preserved staircase that adds a touch of elegance to your stay.

Modern Amenities and Convenient Transport
Enjoy colorful, air-conditioned rooms equipped with free WiFi, satellite TV, and a coffee machine. With easy access to Bayswater and Queensway tube stations nearby, explore London's attractions effortlessly.

Book your stay at J Hotel London now to experience the perfect blend of comfort and convenience in the heart of London.

Important information:

Please note that this property has a elevator.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that based on allocation and availability, guests may be provided a basement room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LON

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for £50 per person per night when using an existing bed.
    People no matter the age stay for £50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3329 reviews
Cleanliness: 7.13
Service: 9.1
Location: 10
Room Quality: 8.14
Amenities: 8.59
Value for Money: 8.12
Food and Beverage: 8.08
Overall Experience: 9.63
B
Berlaffa • solo_traveller • it
8
Pros:

La struttura si trova in una zona abbastanza centrale e vicino alla stazione della metro e del bus. A pochi minuti a piedi si trovano anche supermercati, bar e negozietti.
Camera di modeste dimensioni, ma dotata di tutto il necessario. Pulizia ok e personale molto gentile e disponibile

Cons:

Pulizia sufficiente

2026-07-25 • via Nuitee
E
Emma • extended_group • gb
9
2026-07-25 • via Nuitee
M
marion • solo_traveller • gb
9
The portchester Hotel
Pros:

It was clean. Good air conditioning.
Polite and helpful staff. The room had a hairdryer and a iron in it. Also had a small fridge. The shower was good and clean.
Breakfast had what you needed. Cereal, some yoghurts, cooked breakfast items scrambled eggs, bacon sausages, beans and mushrooms and hash browns. There were some croissants available. It had a coffee machine. The hotel was in a great location near 2 tube stations. Bayswater for the circle line and queensway on the central line. It was a good hotel for the price

2026-07-24 • via Nuitee
S
Sébastien • solo_traveller • fr
10
2026-07-23 • via Nuitee
M
Maria Judessa • extended_group • ie
5
2026-07-23 • via Nuitee
L
Lise Benette • couple • no
10
2026-07-23 • via Nuitee
C
Caglar • extended_group • tr
7
2026-07-22 • via Nuitee
D
de Wet • couple • hk
8
Pros:

The hotel is in a good area with lots of pubs, restaurants and cafes around. It was also easy to get public transport from here and back.

2026-07-22 • via Nuitee
R
rahma • solo_traveller • ph
1
Pros:

NOTHING except location, but there are hotels nearby to choose from.

Cons:

The guy at the reception this morning, July 21, 2026 was so rude. I stayed for 8 nights in the hotel and they cannot keep my luggage for just 2 hours. He said that their storage is full. He was not even courteous or apologetic. I told him the hotel will get a bad review about it and he told me GO AHEAD! What kind of hotel staff like that! You're business is providing accommodation to the public at very EXPENSIVE RATE and you treat your guests like that? I WILL NOT RECOMMEND THIS HOTEL, EVER! Very expensive, no good breakfast, and staff this morning was RUDE! Never ever again.

2026-07-21 • via Nuitee
S
Sona • couple • az
8
2026-07-21 • via Nuitee
A
Arbaz Ali Ahmad • couple • gb
9
Very comfortable
Pros:

The maintenance , the staff was exceptional. The location is very nice and nearby to the attractions

Cons:

I feel there was nothing much to complain about

2026-07-20 • via Nuitee
A
ANJAN • couple • pt
2
Very disappointing stay due to poor cleanliness, unhelpful staff, and excessive nighttime noise.
Pros:

There wasn’t anything I particularly liked about the property.

Cons:

The property was not clean, and the overall cleanliness was very poor. The staff were not helpful or welcoming. There was excessive noise during the night, making it difficult to sleep, and the property felt very dirty overall.

2026-07-19 • via Nuitee
B
bernard claude • couple • il
10
2026-07-19 • via Nuitee
C
Charline • couple • ch
5
2026-07-18 • via Nuitee
L
Lazar • solo_traveller • rs
9
2026-07-17 • via Nuitee
S
Sofia • solo_traveller • fi
8
Decent hotel in a great location.
Pros:

The location was great and the staff was really friendly. The air conditioning worked well and was life saver.

Cons:

The room was what you paid for, it was comfortable enough and clean (all though could have been a bit more thorough)

2026-07-17 • via Nuitee
R
Roberta • family_with_children • it
9
Ottima esperienza da rifare
Pros:

Posizione ottima, pulizia dell’ambiente

Cons:

Dimensioni della camera molto ridotte e finestra oscurata

2026-07-16 • via Nuitee
N
Nathalie • solo_traveller • ch
7
excellent food, friendly people, memorable impressions
Pros:

location right next to hyde park's north end was great! paddington station is just one stop away.

Cons:

surfaces in bathroom (tiles, showerglass, tap) showed smears or stains - those would be easy to remove.

2026-07-16 • via Nuitee
C
Connor • solo_traveller • gb
10
Great choice for a short work trip!
Pros:

Great checkin process ! Friendly staff!

Cons:

Smallish rooms!

2026-07-16 • via Nuitee
D
Dolf • couple • nl
6
Top locatie met vriendelijk personeel
Pros:

Top locatie. Heel vriendelijk personeel. Goed matras en douche ook prima. Ontbijt was goed maar kon wat uitgebreider wat ons betreft.

Cons:

Kamer was te gehorig. Je kon de buren horen praten en snurken. Dekbed was aan de kleine kant voor 2 personen en zeker niet lang genoeg voor iemand van 1.95 m. Vloerbedekking was niet goed gestofzuigd, we liepen op sokken en hadden snel meerdere lange donkere haren aan de sokken kleven. Er werd de volgende ochtend nadat we het hadden gemeld, wel direct extra schoongemaakt.

2026-07-16 • via Nuitee