Howard Johnson by Wyndham Pigeon Forge

Hotels
•
Howard Johnson
6.2 (5096 reviews)
2162 Parkway , Pigeon Forge , us
+1 865-280-1255

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Value for Money
Cons:
Cleanliness
Service
Amenities

Categories

Cleanliness
4.84
Multiple reviews highlighted poor cleanliness, including dirty floors and unkempt rooms.
Service
7.31
Service was mixed, with some staff being friendly while others were noted as rude.
Location
7.85
Location was mentioned positively in several reviews, contributing to overall convenience.
Room Quality
5.8
Comments on room quality were generally negative, with reports of damages and inadequate amenities.
Amenities
6.33
Amenities were lacking, particularly breakfast services, and issues with the pool.
Value for Money
6.79
Some reviews saw this hotel as a good deal, yet others felt overcharged for the services.
Food and Beverage
3.84
Substantial complaints regarding the absence of breakfast and poor food quality.
Overall Experience
6.81
Mixed experiences with significant negatives contribute to an average overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:12

Property Description

Convenient Location near Attractions
Located just 4.2 miles from Dollywood theme park and Splash Country water park, Howard Johnson by Wyndham Pigeon Forge offers easy access to popular attractions.

Comfortable Rooms with Amenities
Each spacious room is equipped with a microwave, fridge, and coffee maker. Guests can also enjoy free Wi-Fi, a work desk, and cable TV with HBO channels.

Free Amenities and Services
Guests can relax by the outdoor pool with a sundeck, enjoy complimentary hot coffee in the lobby, and take advantage of free on-site parking.

Book your stay at Howard Johnson by Wyndham Pigeon Forge for a convenient and comfortable experience near Pigeon Forge's top attractions.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: We reserve the right to refuse service to anyone. We do not rent to locals or our surrounding counties within 100 mile radius.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.2
Based on 5096 reviews
Cleanliness: 4.84
Service: 7.31
Location: 7.85
Room Quality: 5.8
Amenities: 6.33
Value for Money: 6.79
Food and Beverage: 3.84
Overall Experience: 6.81
D
Danielle • extended_group • us
3
2026-07-18 • via Nuitee
E
Ernesto Jack • family_with_children • us
5
Aceptable como hotel de paso
Pros:

Nada

Cons:

No ofrecen desayuno a pesar de que la descripción dice que si, no cambiarlas toallas, no limpian los cuartos

2026-07-16 • via Nuitee
I
Ivey • couple • us
10
2026-07-16 • via Nuitee
A
Audriana • family_with_children • us
8
2026-07-15 • via Nuitee
P
Paula • solo_traveller • us
2
Bad
Pros:

Good location

Cons:

I didn't like that there wasn't a top lock on our door. The parking lot was horrible and dirty. I got a roofing screw in my brand new tire from a maintenance truck parked a couple of spaces down. Couldn't get anyone that worked there to come to the main lobby desk to talk about it or to answer any of our questions in general .

2026-07-14 • via Nuitee
R
Rebecca • family_with_children • us
7
2026-07-14 • via Nuitee
A
abdelghafourh207 • Business
10
Thank you good tip
Pros:

All fry good Staf good work and manger Mike

2026-07-13 • via Tripadvisor
H
Hassan • couple • eg
10
Not
Pros:

Alll good 👍

Cons:

Free good 😊

2026-07-13 • via Nuitee
T
Tyler • family_with_children • us
5
2026-07-13 • via Nuitee
M
Madison • solo_traveller • us
1
2026-07-12 • via Nuitee
B
Brian • solo_traveller • us
2
2026-07-11 • via Nuitee
S
Selina • solo_traveller • us
5
Pros:

Clean comfortable beds, close walking to everything

Cons:

Pool was down , TV didn't work, phone didn't work, AC kept cutting off .

2026-07-11 • via Nuitee
D
Dynasty • family_with_children • us
7
I like the stay but need more towels in the room bc I had 4 ppl and not enough towels for all of use
Pros:

It was close to everything and I could walk if I would have like to.

Cons:

Pool was not the clean and the lil pool for kids was not clean at all.

2026-07-11 • via Nuitee
E
Erika • solo_traveller • us
1
Pros:

I didn't stay there. I checked out the same day me and family arrived. The room was dirty, flies where laing on the bed, water would come out from the floor due to the ac, walls and doors like no one has ever cleaned it before. Still haven't got my refund back.

2026-07-11 • via Nuitee
C
Crystal Jones • solo_traveller • us
1
TAKE MY ADVICE AND LET ME SAVE YOU SOME TIME/HASSLE...DON'T STAY HERE
Pros:

The lady at the desk was sweet. She was running the entire hotel by herself, so we had to always wait for her when we needed help.

Cons:

The room was nasty. The doors were very gross. Hole in the wall. Cigarette holes in the sheets. Hairs on the sheets. TV remote was broke. The phone wouldn't work. Smelt like Marijuana. Loud music from people below us. Knowing how many people were staying, they still only left a few towels and wrags. It didn't take long at all, and we requested our refund and went elsewhere. I didn't want to touch anything. We didn't feel safe at all, not only from germs but other people (environment) as well. I highly do NOT recommend this place. I HIGHLY DO NOT RECOMMEND STAYING HERE!!!! Also, the indoor pool and laundry room was out of service.

2026-07-11 • via Nuitee
A
Ashley • solo_traveller • us
2
One of the worst advertised hotels ever
Pros:

The location close to the island and Dollywood it was really good for that

Cons:

Claiming they have breakfast but it was just coffee and nothing else. Like they claimed

2026-07-10 • via Nuitee
D
Dusty • couple • us
10
The staff was amazing
Pros:

Convenience

Cons:

Nothing

2026-07-10 • via Nuitee
K
Kaycie • solo_traveller • us
1
Roach motel
Pros:

Nothing

Cons:

Roaches

2026-07-09 • via Nuitee
A
Alexis • solo_traveller • us
5
2026-07-09 • via Nuitee
O
Opal • solo_traveller • us
6
2026-07-09 • via Nuitee