Howard Johnson by Wyndham Pigeon Forge

Hotels
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Howard Johnson
6.2 (4950 reviews)
2162 Parkway , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Value for Money
Cons:
Cleanliness
Service
Amenities

Categories

Cleanliness
4.84
Multiple reviews highlighted poor cleanliness, including dirty floors and unkempt rooms.
Service
7.31
Service was mixed, with some staff being friendly while others were noted as rude.
Location
7.85
Location was mentioned positively in several reviews, contributing to overall convenience.
Room Quality
5.8
Comments on room quality were generally negative, with reports of damages and inadequate amenities.
Amenities
6.33
Amenities were lacking, particularly breakfast services, and issues with the pool.
Value for Money
6.79
Some reviews saw this hotel as a good deal, yet others felt overcharged for the services.
Food and Beverage
3.84
Substantial complaints regarding the absence of breakfast and poor food quality.
Overall Experience
6.81
Mixed experiences with significant negatives contribute to an average overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:12

Property Description

Convenient Location near Attractions
Located just 4.2 miles from Dollywood theme park and Splash Country water park, Howard Johnson by Wyndham Pigeon Forge offers easy access to popular attractions.

Comfortable Rooms with Amenities
Each spacious room is equipped with a microwave, fridge, and coffee maker. Guests can also enjoy free Wi-Fi, a work desk, and cable TV with HBO channels.

Free Amenities and Services
Guests can relax by the outdoor pool with a sundeck, enjoy complimentary hot coffee in the lobby, and take advantage of free on-site parking.

Book your stay at Howard Johnson by Wyndham Pigeon Forge for a convenient and comfortable experience near Pigeon Forge's top attractions.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: We reserve the right to refuse service to anyone. We do not rent to locals or our surrounding counties within 100 mile radius.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.2
Based on 4950 reviews
Cleanliness: 4.84
Service: 7.31
Location: 7.85
Room Quality: 5.8
Amenities: 6.33
Value for Money: 6.79
Food and Beverage: 3.84
Overall Experience: 6.81
C
cody • solo_traveller • us
8
2026-05-31 • via Nuitee
E
Elizabeth • couple • us
5
2026-05-29 • via Nuitee
M
Mackenzi • extended_group • us
1
waste of money and ruined the whole trip
Pros:

nothing honestly

Cons:

breakfast is a joke; one gallon of milk in the counter. stale cereal that had been there who knows how long. muffins made for a baby doll. rude staff. sheets for blankets with burn holes in them.

2026-05-28 • via Nuitee
N
norma • solo_traveller • us
3
Pros:

Good view

Cons:

We didn't have a coffee pot of tv

2026-05-28 • via Nuitee
S
Steve • family_with_children • us
10
2026-05-27 • via Nuitee
H
house • solo_traveller • us
8
2026-05-27 • via Nuitee
J
Jennifer • solo_traveller • us
1
Cons:

Rude desk attendant, overbooked property and didnt have a room for us so I paid for nothing.

2026-05-26 • via Nuitee
C
Chris • couple • us
9
Nice over all
Pros:

Big room nice tub

Cons:

Pool was closed

2026-05-26 • via Nuitee
L
Lynn • solo_traveller • us
1
Cons:

Worst stay ever

2026-05-26 • via Nuitee
M
Mullins • couple • us
1
I guess it was just a good thing I was only there for a few hours
Cons:

Found someone else clothes left in the room no remote for the tv.no hot water on the sink no coffee or coffee pot.no drinks in the machines no ice buckets do you really need me to keep going

2026-05-26 • via Nuitee
T
The Whitakers • solo_traveller • us
7
Pros:

The young man at the front desk was not sociable at all. But not absolutely rude. The room was very spacious and the jacuzzi tub was awesome. We never ran out of hot water! We had a king size bed but they only gave us one standard pillow and two half pillows. There are no coffee/tea makers in the room as the description says. We text back to ask questions on the welcome text they send, also sent a message to the property on booking.com, we never reviewed a response.

2026-05-26 • via Nuitee
A
Alejandra • family_with_children • us
1
2026-05-26 • via Nuitee
K
Kathryn • couple • us
4
Not clean rooms
Pros:

Staff was nice

Cons:

There was roaches in room mattresses was hard as a rock tub was dirty had hair in tub and dirty towels folded up with clean towels

2026-05-26 • via Nuitee
M
Mark • solo_traveller • us
5
Cons:

No ice

2026-05-25 • via Nuitee
K
Khavieja • couple • us
10
2026-05-25 • via Nuitee
A
Ami • family_with_children • us
1
Pros:

Nothing it was digustign and we didn’t stay

Cons:

Everything it was nasty

2026-05-24 • via Nuitee
N
Napier • solo_traveller • us
10
Pros:

Fair price and great location. Clean

Cons:

The fact we couldn't stay longer

2026-05-24 • via Nuitee
R
Robert • solo_traveller • us
6
2026-05-23 • via Nuitee
C
Cathy • family_with_children • us
4
Will not stay here again.
Pros:

The pool

Cons:

The floors were extremely dirty. Our toddler was walking around for about an hour before we noticed that her feet were black. The stairs and railings were sketchy. It was super loud by the highway. Somehow we got booked for 4 rooms instead of two, and by the time we realized it, we had been charged for the third room. So we were out some of our remaining vacation money that wouldn’t be returned for 5 days.

2026-05-22 • via Nuitee
R
Rickywebb • family_with_children • us
10
2026-05-22 • via Nuitee