Hotel JAL City Kannai Yokohama

Hotels
8 (2713 reviews)
Naka-ku Yamashitacho 72 , Yokohama , JP
+81 45-661-2580

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location to the cruise port
Good breakfast options
Cons:
Unclean rooms
Outdated decor
Poor bathroom condition

Categories

Cleanliness
6.75
Numerous comments about dust and unclean conditions in guest rooms.
Service
8.75
Staff were consistently noted as friendly and helpful.
Location
9.25
Multiple reviews praised the convenient location, especially for the cruise port.
Room Quality
7.25
Comments about outdated decor and small room size.
Amenities
8.25
Positive remarks about amenities like coffee machines, but some issues noted.
Value for Money
7.25
Good value but considering cleanliness and room issues, some reviewers would seek alternatives.
Food and Beverage
8.25
Generally good breakfast but did not meet expectations based on advertised photos.
Overall Experience
8.25
Mixed feelings with major issues on cleanliness affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:50

Property Description

Modern Rooms with Free Internet Access
Hotel JAL City Kannai Yokohama boasts modern rooms with free wired internet access and complimentary Wi-Fi in public areas. The air-conditioned rooms are equipped with essential amenities like a flat-screen TV, fridge, and electric kettle. Guests are provided with nightwear, slippers, and toothbrush sets for a comfortable stay. The en suite bathrooms feature a bathtub and a shower with adjustable water pressure.

Convenient Location and Services
Situated just minutes away from popular attractions like Yamashita Park and Yokohama Red Brick Warehouse, the hotel offers easy access to transportation with nearby subway and train stations. Guests can enjoy laundry services, currency exchanges, luggage storage, and photocopying facilities at the 24-hour front desk.

Silk Restaurant and Nearby Attractions
Indulge in a culinary experience at Silk Restaurant, offering a blend of Japanese and Western cuisine in a modern setting. With Yokohama Stadium, Yokohama Chinatown, and Pacifico Yokohama Convention Centre in close proximity, there is no shortage of entertainment options. Book your stay at Hotel JAL City Kannai Yokohama for a memorable experience!

Important information:

Guests who wish to use the on-site parking are kindly requested to call the property in advance. Contact details can be found on the booking confirmation.

For group bookings, please provide the property with the full name of each guest staying in the room in the Special Request box at time of booking.

Guests must pay for their stay upon check-in. This property will accept credit cards and cash (in Japanese Yen).

Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented at the time of check in.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Guest Reviews

8
Based on 2713 reviews
Cleanliness: 6.75
Service: 8.75
Location: 9.25
Room Quality: 7.25
Amenities: 8.25
Value for Money: 7.25
Food and Beverage: 8.25
Overall Experience: 8.25
W
WATARU • couple • jp
5
2026-09-18 • via Nuitee
H
Hiroyuki • solo_traveller • jp
10
2026-09-18 • via Nuitee
M
mariko • solo_traveller • jp
8
Pros:

朝食、美味しかった！

Cons:

ロケーションかな

2026-09-15 • via Nuitee
Y
Yumiko • solo_traveller • jp
8
2026-09-14 • via Nuitee
K
Kaho • couple • jp
5
過去喫煙部屋ホテル
Pros:

駅近

Cons:

禁煙なのに煙草の匂いがひどかった

2026-09-14 • via Nuitee
基博 • extended_group • jp
8
2026-09-14 • via Nuitee
B
Bernadette • couple • au
10
2026-09-14 • via Nuitee
C
CHIA • solo_traveller • tw
8
Pros:

床很好躺隔音也可

2026-09-13 • via Nuitee
頼 • solo_traveller • jp
10
2026-09-10 • via Nuitee
瀬戸口 • solo_traveller • jp
9
Pros:

充電のコンセントを忘れて、次の日に取りに行きました。しっかり名前が書いてあるビニールの袋に入ってました。時間もかからず、直ぐに男性でしたが笑顔で直ぐに渡してくれました。気持ちが晴れて、その日は、晴れ晴れとした日になりました

2026-09-10 • via Nuitee
T
Takayoshi • solo_traveller • jp
6
2026-09-09 • via Nuitee
T
Takashi • solo_traveller • jp
10
中華街に近い
Pros:

パシフィコ横浜での学会出張のために利用しています。みなとみらいへのアクセスもよく、かつ中華街にも近いです。

2026-09-09 • via Nuitee
真穂 • extended_group • jp
7
想像以上
Pros:

アメニティが豊富だった。

Cons:

飲食出来なかった

2026-09-09 • via Nuitee
D
Daisuke • couple • jp
8
2026-09-09 • via Nuitee
コバヤシ • couple • jp
10
2026-09-05 • via Nuitee
R
Roman • extended_group • il
10
2026-09-05 • via Nuitee
山下 • solo_traveller • jp
8
2026-09-03 • via Nuitee
T
Terukuni • solo_traveller • jp
10
2026-09-03 • via Nuitee
T
Terukuni • solo_traveller • jp
10
2026-09-03 • via Nuitee
N
NORIYUKI • solo_traveller • jp
9
友人との再会
Pros:

中華街へのアクセスが抜群

Cons:

特になし

2026-09-03 • via Nuitee