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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Lift / Elevator
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Wheelchair accessible
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Garage
Review Highlights
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Property Description
Modern Rooms with Free Internet Access
Hotel JAL City Kannai Yokohama boasts modern rooms with free wired internet access and complimentary Wi-Fi in public areas. The air-conditioned rooms are equipped with essential amenities like a flat-screen TV, fridge, and electric kettle. Guests are provided with nightwear, slippers, and toothbrush sets for a comfortable stay. The en suite bathrooms feature a bathtub and a shower with adjustable water pressure.
Convenient Location and Services
Situated just minutes away from popular attractions like Yamashita Park and Yokohama Red Brick Warehouse, the hotel offers easy access to transportation with nearby subway and train stations. Guests can enjoy laundry services, currency exchanges, luggage storage, and photocopying facilities at the 24-hour front desk.
Silk Restaurant and Nearby Attractions
Indulge in a culinary experience at Silk Restaurant, offering a blend of Japanese and Western cuisine in a modern setting. With Yokohama Stadium, Yokohama Chinatown, and Pacifico Yokohama Convention Centre in close proximity, there is no shortage of entertainment options. Book your stay at Hotel JAL City Kannai Yokohama for a memorable experience!
Guests who wish to use the on-site parking are kindly requested to call the property in advance. Contact details can be found on the booking confirmation.
For group bookings, please provide the property with the full name of each guest staying in the room in the Special Request box at time of booking.
Guests must pay for their stay upon check-in. This property will accept credit cards and cash (in Japanese Yen).
Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented at the time of check in.Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
Wired internet is available in the hotel rooms and is free of charge.
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Pets
Pets are not allowed.
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Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is needed) and costs JPY 1500 per day.
Location
Guest Reviews
Friendly staff, very close to subway station, two convenience stores close by.
About 15-20 minutes walk to cruise ship port.
Beds were large and comfortable. Breakfast was excellent with a great variety of food.
The breakfast was pretty good. The location is good in its proximity to surrounding attractions. I got a really good deal on booking dot com with breakfast included so it was a good value for the price I paid. Unfortunately I got sick on my trip so it kind of tainted my experience.
Well, it's hard because I got sick on my trip this time around, and I don't know if that's necessarily the hotel's fault... I wasn't feeling good before I checked in but, I feel like the hotel room kind of made it worse -- what I mean is, the one window for the room couldn't be opened to let fresh air in, and so that left the central air cooling /heating wall unit thing and also the humidifier. I kept having to adjust the temperature gauge, it would be too hot or too cold, sometimes I just turned it off. And one of the biggest problems was the air was too dry and the humidifier didn't seem to do much about the dryness, even with a full tank of water in the thing. I also filled up the bathtub and hung a wet towel hoping to make it less dry in the room. I wasn't feeling good so I spent most of my time in the room and, there was no couch to sit on, only a chair, so I ended up sitting on the bed most of the time which isn't/wasn't the most comfortable. The room also looked a little different than what I thought it would be based on the photos. There was also no view, just a view of the street and the office building across the street with the workers taking smoke breaks outside. It was fine, but not the best. Also the elevator had no security so anyone can go up and down without tapping a key. It is super safe Japan though so I guess that's not a big deal. The staff were all nice enough and the breakfast was pretty good and the stay was really cheap so the value was pretty good. I just didn't like how you couldn't open the window to let fresh air in the room. And it's an older hotel so everything looked kind of old, which has its own charm but it's definitely not a newer hotel. The air in the room was super dry and I couldn't get comfortable and I couldn't sleep for more than a couple hours at a time. The fact that you couldn't open the window to let in fresh air I think made it worse.
Although the room was small and very little closet space for 2 pieces of luggage. our stay was comfortable and breakfast was excellent. The room was spotless.
The personel at the front desk were very helpful and accomodating. The mini translater they used were so awesome. The clossness to Chinatown was a big plus. We enjoyed our stay very much and would stay there again on future trips.
宿泊者が使えるラウンジの紅茶の種類が多くて良かったです。部屋のケトルを使いたくないという人でも安心して利用できます。
Stayed 3 nights before a cruise. Very good value and great location. Close to cruiseport, subway station, and convience stores/restaurants. Buffet breakfast was very good too.
N/A
Location.
The standard of the room.
Only thing salvageable about this property was its location and proximity to chinatown and the station.
This place should not be considered livable. This is the dirtiest hotel I have ever stayed at. There is mold growing everywhere in the bathroom. Chairs, floors, and headboard of the bed were all stained. Wallpaper was ripping off. Dust everywhere. This hotel is a violation of health standards.
Great location close to the waterfront and Chinatown. Staff very friendly but the highlight for me was after arriving in heavy rain at 1pm, I was expecting to leave my luggage and told to come back at 3pm to check-in. Imagine my absolute delight to be checked in immediately! This was truly appreciated as I know most of the time, Japanese hotels are sticklers for the rule of the 3pm check-in and not a minute earlier!
A very tasty breakfast with lots of options as well.
The pillows were quite flat and not very comfortable and the room temperature was stuck on 25°C…a bit too stuffy for me.
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