Hotel JAL City Kannai Yokohama

Hotels
8 (2713 reviews)
Naka-ku Yamashitacho 72 , Yokohama , jp
+81 45-661-2580

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location to the cruise port
Good breakfast options
Cons:
Unclean rooms
Outdated decor
Poor bathroom condition

Categories

Cleanliness
6.75
Numerous comments about dust and unclean conditions in guest rooms.
Service
8.75
Staff were consistently noted as friendly and helpful.
Location
9.25
Multiple reviews praised the convenient location, especially for the cruise port.
Room Quality
7.25
Comments about outdated decor and small room size.
Amenities
8.25
Positive remarks about amenities like coffee machines, but some issues noted.
Value for Money
7.25
Good value but considering cleanliness and room issues, some reviewers would seek alternatives.
Food and Beverage
8.25
Generally good breakfast but did not meet expectations based on advertised photos.
Overall Experience
8.25
Mixed feelings with major issues on cleanliness affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:50

Property Description

Modern Rooms with Free Internet Access
Hotel JAL City Kannai Yokohama boasts modern rooms with free wired internet access and complimentary Wi-Fi in public areas. The air-conditioned rooms are equipped with essential amenities like a flat-screen TV, fridge, and electric kettle. Guests are provided with nightwear, slippers, and toothbrush sets for a comfortable stay. The en suite bathrooms feature a bathtub and a shower with adjustable water pressure.

Convenient Location and Services
Situated just minutes away from popular attractions like Yamashita Park and Yokohama Red Brick Warehouse, the hotel offers easy access to transportation with nearby subway and train stations. Guests can enjoy laundry services, currency exchanges, luggage storage, and photocopying facilities at the 24-hour front desk.

Silk Restaurant and Nearby Attractions
Indulge in a culinary experience at Silk Restaurant, offering a blend of Japanese and Western cuisine in a modern setting. With Yokohama Stadium, Yokohama Chinatown, and Pacifico Yokohama Convention Centre in close proximity, there is no shortage of entertainment options. Book your stay at Hotel JAL City Kannai Yokohama for a memorable experience!

Important information:

Guests who wish to use the on-site parking are kindly requested to call the property in advance. Contact details can be found on the booking confirmation.

For group bookings, please provide the property with the full name of each guest staying in the room in the Special Request box at time of booking.

Guests must pay for their stay upon check-in. This property will accept credit cards and cash (in Japanese Yen).

Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented at the time of check in.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Guest Reviews

8
Based on 2713 reviews
Cleanliness: 6.75
Service: 8.75
Location: 9.25
Room Quality: 7.25
Amenities: 8.25
Value for Money: 7.25
Food and Beverage: 8.25
Overall Experience: 8.25
鈴木 • solo_traveller • jp
10
2026-08-29 • via Nuitee
J
Josie • couple • nz
8
Great spot, very clean and value for money. Short walk to metro
Pros:

Use of the Cafe area after lunch

Cons:

Rooms are smaller than we have had before but I understand that is common in Japan

2026-08-27 • via Nuitee
C
CA_Vinnie • family_with_children • us
9
Great location and good value
Pros:

Great location, clean, everything in hotel and room worked.

Cons:

Nothing

2026-08-27 • via Nuitee
南田 • solo_traveller • jp
7
Not Bad !
Pros:

最寄り駅から思ってたより近かった。

Cons:

部屋の清掃が一部行き届いていなかった。

2026-08-26 • via Nuitee
M
MICHAEL • extended_group • tw
8
Value worthy hotel
Pros:

Location

Cons:

Staffs are very friendly

2026-08-25 • via Nuitee
Y
YUKIO • couple • jp
10
2026-08-25 • via Nuitee
R
Rui • couple • jp
8
2026-08-23 • via Nuitee
M
Masahiko • extended_group • jp
8
概ね良かった。
Pros:

ウェルカムドリンクがあったので良かった。

Cons:

携帯の充電器が不良だった。(隣の充電器を借りて充電した。）

2026-08-21 • via Nuitee
Y
Yasue • couple • jp
7
2026-08-21 • via Nuitee
K
kenji • extended_group • jp
8
2026-08-20 • via Nuitee
A
atsuko • couple • jp
10
また利用したいです
Pros:

野球観戦に行くのに予約させて頂いたのですが、スタジアムに近く中華街にもすぐに行けて、とても立地が良かったのと、部屋のユニットバスの鏡に熱線が入っていて、お風呂に入ってても洗面台の所だけが曇らない仕様になっているのに感動しました。

2026-08-20 • via Nuitee
熊本 • family_with_children • jp
8
2026-08-19 • via Nuitee
K
KAIRI • couple • jp
10
2026-08-19 • via Nuitee
S
SHU JU • couple • tw
9
住宿點離觀光景點近，提供下午茶
Pros:

地點好，房間整潔，服務人員態度好

Cons:

早餐希望有變化

2026-08-19 • via Nuitee
S
Sathi • solo_traveller • au
3
Pros:

Nothing

Cons:

Room was extremely small. No room to move about and no room to leave baggage.
This room is ment for single person. There was no water, coffee or tea bags. We were told that we were not allowed to bring coffee or tea to the room. Wife and I were very disappointed with the hotel. This hotel didn't provide what was advertised . Should be taken off booking.com list. Note the bar fridge didn't work either.

They wanted $100 additional for a slightly bigger room.

2026-08-19 • via Nuitee
F
FUMIKO • solo_traveller • jp
9
満足
Pros:

中華街に近く便利だった

2026-08-19 • via Nuitee
T
tetuo • solo_traveller • jp
8
良かったです
Pros:

利便性が良い

Cons:

少し狭いかな

2026-08-18 • via Nuitee
山西 • couple • jp
9
2026-08-17 • via Nuitee
M
Miyuki • couple • jp
8
コスパ良く宿泊できました
Pros:

駅近で良かった

Cons:

部屋が広ければよい

2026-08-17 • via Nuitee
K
keiko • solo_traveller • jp
8
立地とウェルカムドリンクが最高！
Pros:

ウェルカムドリンク的にドリンクとお菓子とワインが楽しめたところ

Cons:

フロントがわかりづらい。ロビーがコンパクトなのですぐ気がつくが少し戸惑った。

2026-08-17 • via Nuitee