Chalet Hotel Kaya

Hotels
9 (178 reviews)
Village de Reberty Les Menuires , Les Menuires , fr

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Personnel sympathique
Chambres bien décorées

Categories

Cleanliness
8.89
Specific sentiment from text is not mentioned, assumed to be standard quality for this hotel tier.
Service
9.36
La sympathie du personnel.
Location
9.4
L'emplacement sur les pistes.
Room Quality
8.85
La décoration de la chambre.
Amenities
8.88
La piscine de 13 mètres bien chauffée et skiroom spacieux.
Value for Money
8.84
Specific sentiment from text is not mentioned, assumed to be standard quality for this hotel tier.
Food and Beverage
8.89
Le petit-déjeuner délicieux.
Overall Experience
8.86
Une expérience globale très positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:06

Property Description

Luxurious Accommodations with Stunning Views

The Chalet Hotel Kaya, nestled in the Three-Valleys ski area, offers a blend of modern amenities and breathtaking mountain vistas. The air-conditioned rooms and suites, most with balconies, provide a comfortable retreat after a day on the slopes. Free Wi-Fi and private bathrooms ensure convenience and relaxation.

Gourmet Dining and Relaxation

Indulge in a culinary journey at the on-site restaurant, savoring both Savoy delicacies and international cuisine. Unwind with an evening drink at the private bar or pamper yourself at the spa with a massage or sauna session. The hotel's heated pool and hammam offer additional opportunities for relaxation.

Convenient Facilities for Ski Enthusiasts

Enhance your skiing experience with the hotel's ski-boot dryers, fitness center, and 24-hour reception. With its prime location and array of amenities, Chalet Hotel Kaya is the perfect choice for your mountain getaway.

Important information:

Please note that the spa is available at a surcharge. Ski rental store integrated to the property.

Some Junior Suites and Kaya Suites do not have a view.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Location

Guest Reviews

9
Based on 178 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 8.86
Z
Zehra extended_group gb
7
Nice but wouldn’t stay again
Pros:

We recently stayed at Chalet Hotel Kaya and really appreciated its excellent ski-in, ski-out location, which made accessing the slopes incredibly convenient.

Breakfast was a real highlight, with a great selection and plenty of choice each morning. The pool area was also a pleasant space to relax and unwind after a day of skiing.

The staff were quite friendly and welcoming throughout our stay, which we appreciated.

Cons:

During our stay at Chalet Hotel Kaya, there were several aspects that didn’t meet our expectations.

The rooms were on the small side and felt quite cramped for two people with suitcases — it was difficult to unpack and store two cases comfortably. Storage space was limited, which made it harder to settle in for the week. The bathroom only had a handheld shower rather than a fixed overhead shower, and toiletries were minimal. Towels were also not changed during our stay, and housekeeping was not carried out every day, which would have been appreciated.

The leisure facilities were more limited than expected. While there is a pool, there is no sauna or additional spa facilities, which was disappointing after a full day of skiing.

The hotel appears to be run largely by a young team. Although friendly, the service did not feel as attentive or polished as we have experienced in previous ski hotels.

The lounge area lacked a welcoming or cosy atmosphere, and the mountain views — which could have been a real highlight — were partly obscured by books placed along the windows.

At dinner, while the food itself was reasonable, the hot dishes were not always served at the ideal temperature.

2026-05-26 via Nuitee
R
Richard family_with_children gb
10
2026-04-30 via Nuitee
D
David alexandre family_with_children lu
10
2026-04-23 via Nuitee
L
Laurence family_with_children fr
9
2026-04-01 via Nuitee
R
Richard extended_group nl
9
2026-03-28 via Nuitee
K
Kire family_with_children mk
9
Excellent ski chalet
Pros:

Excellent location for skiers, we loved it!

Cons:

Some of the staff at restaurant a bit cold with families.
For the price i expected a bit higher standard at the pool and staff.

2026-03-28 via Nuitee
G
Ghaith couple ch
7
2026-03-28 via Nuitee
A
Anne couple ca
9
2026-03-25 via Nuitee
J
Joel family_with_children fr
9
parfait
Pros:

tres chouette séjours

Cons:

rien

2026-03-23 via Nuitee
S
Siri family_with_children us
10
Pros:

Ski out/in location, well designed facility. Spa area and pool was lovely. Wonderful breakfast, beautiful bar area and handy ski room. But above all, the entire staff went out of their way to make our five day stay memorable.

Cons:

Can't think of a single negative comment.

2026-03-21 via Nuitee
B
Bai couple us
9
2026-03-21 via Nuitee
C
Christina family_with_children ca
10
A really wonderful ski holiday. Loved our stay at Kaya
Pros:

Fantastic staff, great location, very comfortable and spacious room. Wonderful.

2026-03-20 via Nuitee
A
andrew couple gb
10
2026-03-17 via Nuitee
A
Anne couple fr
8
Un bon séjour au pied des pistes avec tout le confort souhaité
Pros:

La gentillesse du personnel
La localisation au pied des pistes
Le petit déjeuner copieux et varié
La chambre, vaste et confortable
Le bar, sympathique
Les équipements : piscine, spa, massage de belle qualité

Cons:

Quelques petits points d'amélioration :
La vue, un peu tronquée
L'escalier pour monter dans la chambre (pas d'ascenseur jusqu'en haut)
Les casiers à ski, petits et compliqués à ouvrir

2026-03-15 via Nuitee
J
Jan couple cz
10
2026-03-13 via Nuitee
C
Carol extended_group gb
8
Fantastic location, staff and facilities let down by very substandard dining experience
Pros:

Location, facilities and staff were excellent. Breakfast were excellent

Cons:

The evening meals were very disappointing - each evening they were delivered cold, undercooked and tasteless.

2026-03-09 via Nuitee
X
xavier couple fr
9
4 jours très relaxants
Pros:

Une ambiance tres agréable, un mélange de confort et de simplicité

Cons:

Rien

2026-03-08 via Nuitee
M
Mickael couple fr
8
2026-03-04 via Nuitee
N
Natalie couple de
10
2026-02-14 via Nuitee
P
paola couple it
9
2026-02-13 via Nuitee