Graduate by Hilton Chapel Hill

Hotels
9.2 (451 reviews)
311 West Franklin Street , Chapel Hill , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Unique decor
Cons:
AC issues
No breakfast
Confusing noise levels

Categories

Cleanliness
8.8
AC issues noted, impacting overall cleanliness sentiment.
Service
9.8
Staff were great and attentive, despite some complaints.
Location
10
Excellent location near attractions, highly praised.
Room Quality
8.8
Some rooms had AC issues; overall quality varied.
Amenities
8.8
Limited amenities mentioned, such as no breakfast.
Value for Money
8.8
Perception of value lower due to issues with room.
Food and Beverage
8.8
Breakfast criticized; overall dining experience not highlighted.
Overall Experience
9.8
Overall enjoyable stays noted, with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:51

Property Description

Convenient Location
Located just 8 minutes’ walk from the University of North Carolina at Chapel Hill and a short distance from Raleigh-Durham International Airport, our hotel offers a prime location for both leisure and business travelers.

Comfortable Accommodations
Each guest room features a small refrigerator and a 47-inch flat-screen TV with cable, ensuring a comfortable stay for our guests. Stay connected with complimentary Wi-Fi during your visit.

Dining and Entertainment
Indulge in classic American cuisine at Trophy Room, our on-site restaurant, offering a variety of dishes from burgers to ribs. Enjoy a selection of cocktails, beer, and wine in a cozy atmosphere with outdoor patio seating available.

Experience the best of Chapel Hill at our hotel, just minutes away from the city center, Ackland Art Museum, and the Dean E. Smith Center. Book your stay with us today for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Location

Guest Reviews

9.2
Based on 451 reviews
Cleanliness: 8.8
Service: 9.8
Location: 10
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 9.8
N
Natasha • couple • us
5
2026-09-13 • via Nuitee
J
Jennifer • family_with_children • us
10
Chapel Hill Gem
Pros:

Did not have breakfast at the hotel but the location was perfect for my senior to see if Chapel Hill is a place she sees herself for college. The basketball court on our floor was an amazing surprise.

Cons:

Could use a fan in the room.

2026-09-04 • via Nuitee
T
Tao • solo_traveller • us
10
2026-09-04 • via Nuitee
T
Tao • extended_group • us
10
2026-09-03 • via Nuitee
G
Gina • solo_traveller • us
8
Pros:

Loved the friendly staff and fun design elements.

Cons:

Hated the air conditioning, which was extraordinarily loud.

2026-07-14 • via Nuitee
M
Maria • solo_traveller • us
9
2026-06-12 • via Nuitee
V
vanessafY6658RV • Family
10
Location!
Pros:

Location. Location. Location. I traveled with my college seniors to check out UNC for grad school. I debated on staying on campus or The Graduate. Given the location on Franklin Street, this ended up being perfect for us. Restaurants and shops all walkable. A fun vibe. Very clean with updated bathrooms.

2026-05-23 • via Tripadvisor
S
Stacey • couple • us
7
2026-05-11 • via Nuitee
K
Kate • family_with_children • us
10
Indoor basketball and comfy beds!
Pros:

Great atmosphere, clean and comfortable rooms. Great location!

2026-05-10 • via Nuitee
N
Natalie • family_with_children • us
9
2026-05-07 • via Nuitee
A
Abby Thuy • family_with_children • us
6
Pros:

Spacious, airy, and clean—though the soundproofing isn't particularly good.

Cons:

You should add toothbrushes, toothpaste, and combs; this way, if guests staying nearby decide to spend the night—and haven't brought many belongings—they will have something to use in case they've forgotten their own supplies.

2026-04-16 • via Nuitee
R
Rachel • extended_group • us
4
Not worth the high prices.
Pros:

The location is great and the hotel is cute.

Cons:

The room was ridiculously expensive and for the price, the bed was the most uncomfortable bed I've ever slept in. Pure springs. They offered to put a blanket on top to "fix" it.
Additionally the room had 2 packets of terrible instant coffee that they never restocked or replenished.
The amenities were low budget hotel and it's a shame.

2026-04-06 • via Nuitee
S
scbeaches • Business
10
on campus
Pros:

fabulous location. near target, panera, and lots of restaurants. rooms are fine.

2026-03-27 • via Tripadvisor
B
BostonTravelers123 • Business • Boston, Massachusetts
8
Great location but noisy atrium
Pros:

Nice, clean room. A little too noisy for me. Quiet hours do not commence until 10 pm so college kids fraternize in the atrium between 3 and 4 throwing play baskstballs and sounds travels making it difficult to work on rest. I much preferred Carolina inn and was said it was sold out. Another thing I should note is the balcony rooms far west Franklin on floor 3 not floor 4. I specifically chose a digital key on floor 4 since a couple reviews mentioned 4 as their balcony and was disappointed when I checked in they were wrong. I tried to switch immediately upon checkin to 4 but was not allowed to. They said they were sold out. Yes, they had been sold out for weeks.but moments ago I had two floor 3 options with a balcony so I don’t know why they didn’t allow me to switch. I paid something like $425 per night plus taxes and the room on the photo was much nicer so I didn’t appreciate the inflexibility, particularly with Hilton status which did not get me the two bottles of water either. The location is terrific though

2026-03-26 • via Tripadvisor
T
TrailBlazer278836 • Family
8
Fun Hotel for Visiting UNC
Pros:

This is a nice hotel in a good location for visiting UNC - we were in close walking distance to a lot of restaurants. Our room (two queen beds) was a good size and clean and well-lit. The hotel’s UNC-themed decor was fun and creative. And the staff at the front desk and in the restaurant for breakfast were excellent! Only downsides were that the mattresses were not super comfortable (harder than I like), our balcony looked out on a McDonald’s and a big dumpster, and the parking garage wasn’t great for accessing the hotel. Overall a good stay though and I would stay here again.

2026-03-08 • via Tripadvisor
E
Experience92042 • Family
10
Really enjoyed our stay at this hotel. They do it right.
Pros:

I stayed at the Graduate Chapel Hill on a college visit with my son. I had to review the hotel because our stay was perfect. The room was really comfortable, and I'm buying some of their pillows for my own bed. I slept like a baby. The service was 5 star, from the front desk to housekeeping to the folks at the restaurant and bar. They location is awesome and very walkable, and close to lots of restaurants and the campus. The coolest things were the small details that really made you feel the spirit at UNC. Really great experience. Highly recommended.

2026-03-07 • via Tripadvisor
G
Generelli • solo_traveller • us
10
Best time and can’t wait to return
Pros:

Location was great!!

Cons:

Nothing to report!

2026-02-25 • via Nuitee
L
Lasse • couple • fi
10
UNC:llä käymässä pari päivää
Pros:

Hieno tunnelma ja koripallo-teema. Ystävällinen henkilökunta.

2026-02-11 • via Nuitee
M
Molly • family_with_children • us
10
2026-01-19 • via Nuitee
H
Ham • couple • us
8
I’d certainly stay there again
Pros:

Close proximity to many things we wanted to see and do

2026-01-18 • via Nuitee