Craiglynne Hotel

I actually come from grantown on spey but moved away many years ago, I was disappointed with the room as it clearly needed decorating and the bathroom was old and tired, the size of the room was good, tea and coffee in short supply ok if you like decaf coffee but no normal type,2 nights the main course was only warm not hot, the first night too tired to complain but the second night i did, i was disappointed that as a scottish hotel in the highlands there was a lack of scottish staff, lastly my husband accidently left his shaver in room and 2it took nearly 3 weeksto receive it back despite ringing several times, paying over the phone to get it returned, not impressed with this. overall average stay, average room and average food.

Our room was average, a little tired. No net curtains in a huge ground floor bay window.
Good breakfast selection.
Four basic options for evening meal choice. No individual choice of food.
Bar good prices.
Lovely helpful staff.

Even without heat on the room was unbearably warm (30 d celsius), bathroom hotter. Not really possible to vent effectively because window did not fully open.
Mattress seemed worn since springs were felt through the overmattrass.
Cleaning seemed so and so since wall to wall carpets obviously had not been vacuumed for a while.
Restaurant food and breakfast good. They served not only englis breakfast an cereal, but also toast.

I loved it here. While my Daughter, Husband, and Granson stayed in a room at the front, I was in a single room at the back. My room was small and wasn't posh, but it had everything I needed, was clean and bed comfy. The food was good, staff were great. What I really loved was all the twisting corridors between rooms. It felt like I was in The Shining film. I had so much fun taking a video to show my friends and they agreed. I'll definitely and happily stay here again.
Thank you to all who work here x

Stayed for 2 nights on a motorbike tour with friends. The front lawn area is very nice and parking g for bikes was good.
Hotel was clean , rooms fine , food very good at breakfast, with very friendly staff .
Good value for money and I would return.

Not good drive way. Deep gravel to get to the hotel from our coach on the street. It’s impossible for wheelchair or walker users.

The rooms are very disorganized to find.
Shower was bad, while you shower other part of your body is cold, because the pressure is disappointing.

Staffs are nice trying their best to help.

Spent 2 nights here with Shearings coach tours, doing the NC 500. Without a doubt the worst/dirtiest hotel I have ever stayed in, and I’ve been backpacking in India.

We woke up early on Friday morning to start packing for our trip to Scotland, only to find a message from the Craiglynne Hotel informing us that they were cancelling our booking the next day.
Fortunately we found a local B&B as a replacement.
As we past the Craiglynne hotel on the day we were suppose to stay, there was a coach load of people arriving. However, I am sure the hotel didn’t cancel our one nights stay for another booking, but whatever the reason it was a very disappointing experience.

A glorified hostel. Room freezing, toilet leaking at base. Not disabled friendly. Not hoovered carpets throughout.
Castle image is hugely deceptive.
Microwave meals hence the limited menu. @£30 tiny portions .
Look elsewhere

We have just returned from a 2 night stay at this hotel. We were a little disappointed with our given room as we were up in the attic. Three years ago when we stayed here on the same deal we were allocated a front facing room which was very comfortable.
However, the room was adequate for us and comfortable enough. We did have a problem with the shower control as it was loose but the spray was good.
On our second night and last morning we had no hot water whatsoever so boiled the kettle to have a wash. If we had been staying longer, we would have reported this to reception straight away but didn't want any disruption at the time.
The food was excellent and nicely presented. There were plenty of chairs in the public lounge area.
All the staff were friendly, courteous and helpful.
We enjoyed our stay despite the few issues we had.

The hotel is in a excellent location for touring the Highlands; we were on a six day tour with Newmarket Holidays.
We had a lovely welcome and were allocated a cosy, quiet, recently refurbished, spotlessly clean room with a reasonably sized en suite. There were a couple of teething problems which were quickly sorted out.
We found the hotel staff very helpful and cheerful. Nothing was too much trouble at breakfast, poached eggs & porridge cooked to order in addition to the ample buffet.
At dinner there was a choice of 3 or 4 items for starters, mains and desserts, we all found something we liked and service was slick.
As a three star hotel we weren't expecting any 'amenities'. However the lounge sand bar were very comfortable and the garden would have been inviting in warmer weather. There was entertainment on two evenings and a Scottish Piper visited us during dinner one evening. Seems he played at Madonna's wedding.
Would we return to The Craiglynne Hotel - Yes we would.

When we booked to stay in this dog friendly hotel.
The communicstion seemed good.
The hotel contacted us directly to remind us of check in times and to bring our itison paperwork to hand over at check in
When we checked in I noticed a pre printed sheet of paper stating the kitchen was closed for refurbishment purposes.
I alerted the receptionist that the hotel had done themselves proud by communicating prior and wondered why they failed to alert us of this.
The hotel had just reopened having been closed for winter so i wonder why this refurb wouldnt have taken place then.
The room was clean and spacious but cold despite the additional stand alone heater.
The bar prices very very reasonable.
The breakfast was served promptly by a very friendly Gentleman. I pointed out that my cutlery was dirty and a clean set was brought over quickly.
The breakfast produce was ok.
We were informed the dog could stay in our room or theyd find somewhere for us to sit with her but we would be required to leave the hotel from the back door and re enter the reception to be taken to a place for us.... doesnt scream out DOG FRIENDLY TO US.... good job she is well behaved and likes the car because she spent both mornings in there.
Our 1st morning the chef seasoned the sausages and they were lovely, 2nd day not so nicely done.
The POWDERED SCRAMBLED EGG was just awful, most if not all plates were being returned with the egg untouched.
We enjoyed Grantown as a place to visit and if in the area we would opt to stay in the Garth Hotel as we enjoyed lovely food, drinks, service and ambience.
Unfortunately we wouldnt return to the Craiglynne Hotel.

Everything was amazing from entertainment
Food loveley staff nothing was not to much for thomas
His family were loveley best new year i had. Shame it closed this year

I read some really rough reviews on this hotel, and I cannot imagine why they were written. The staff was wonderful and went out of their way to make sure we were taken care of even though there were 3 TOUR BUSES there. Yes, we had to wait a bit because they were stretched pretty thin. The front desk clerk was off fixing a TV for a bit but was very kind when he came back. The wait was maybe 5 minutes. The dining room staff was doing their very best (maybe 5 of them) to handle everyone as quickly and kindly as possible. The room was lovely, the bed was comfy, and the grounds were very pretty. Those whining about the walk may not understand that the property was originally 3 buildings that had been joined, so yes, you needed to walk through the dining room to get to the 3rd building. For my husband and I, it was a nice end to a miserable day of Storm Amy.

Good location, arran on reception was very cheerful,made welcome, and we had a laugh with him,room was OK, needed bit of a clean ,towel rail falling apart ,tv wasn't working properly kept buffering..,noticed cups ontop of radiators in the hallways wen we arrived sat afternoon still their and more on the Sunday, door handle on bedroom was very loose .. ladies toilets in the public bar was absolutely disgusting The smell of sewage was worse than wen we walked in the hotel ,their were beasts, not flies or ants but whatever they were they were everywhere in and around the toilet ,sink,floor and walls absolutely horrendous smell which I did mention to Arran,don't think he believed me ....The barman Brett was very chatty ,cheerful ,had a laugh...However would we stay again ?NO..Breakfast was ok ....

Good location of hotel. Guy at check in was very friendly and helpful. Free parking outside the hotel. Good size bedroom and WiFi was good. Check out at 11 instead of the usual 10. Reasonably priced.

Good location and helpful staff

Friendly staff big room nice view