SureStay Hotel by Best Western Virginia Beach Royal Clipper

Hotels
•
SureStay Hotel by Best Western
7.8 (826 reviews)
3508 Atlantic Avenue , Virginia Beach , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Courteous staff
Great location
Cleanliness
Affordability
Cons:
Breakfast options
Room size
Dated facilities

Categories

Cleanliness
7.13
Several reviews noted cleanliness, but issues with dated facilities impact perception.
Service
8.6
Consistently praised as very courteous and friendly by multiple guests.
Location
8.64
Ideal location mentioned often, especially proximity to the beach and restaurants.
Room Quality
7.59
Rooms were described as clean but small and dated; improvement noted as possible.
Amenities
7.62
Some amenities were missing or outdated, like wardrobe space and quality of breakfast.
Value for Money
8.08
General consensus that the hotel offers good value, especially for budget travelers.
Food and Beverage
6.63
Breakfast options limited, lacking key items like bread and eggs.
Overall Experience
8.1
Mostly positive experiences were shared, with a few contrarian remarks regarding the facility.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:31

Property Description

Convenient Location
Situated across from the Virginia Beach Boardwalk, the SureStay Hotel by Best Western Virginia Beach Royal Clipper offers easy access to the beach and nearby attractions.

Comfortable Accommodations
Each air-conditioned guest room is equipped with modern amenities such as free WiFi, a flat-screen cable TV, microwave, and refrigerator, ensuring a comfortable stay for all guests.

Convenient Facilities
Guests can enjoy the seasonal outdoor pool, vending machines for snacks and beverages, as well as on-site laundry facilities for added convenience during their stay.

Book your stay at the SureStay Hotel by Best Western Virginia Beach Royal Clipper for a relaxing and enjoyable beach getaway.

Important information:

Please note, only one free parking spot is available per room.

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Sep 9, 2026 until Fri, May 21, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Property Accessibility

Total Disability Score: 3.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.8
Based on 826 reviews
Cleanliness: 7.13
Service: 8.6
Location: 8.64
Room Quality: 7.59
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 6.63
Overall Experience: 8.1
E
Edwin • solo_traveller • us
1
2026-09-19 • via Nuitee
J
Jennifer • solo_traveller • us
5
Probably won't stay again.
Pros:

Ms. J who checked me in is always nice. The was reactive to my issues and responded fast. The location is amazing. Close to beach and restaurants.

Cons:

1st room: bed broken, lights in bathroom didn't work, ants in room on desk.
2nd room: ants in bathroom, mold in shower, ac units was EXTREMELY LOUD,
Big gap under door and uninsulated windows and doors aided in noise from outside being heard.
Maintenance person at checkin was very unprofessional to discuss payroll issues with front desk clerk in front of me. He and the owner were very dismissive when I checked out and was describing my issues and why I was not going to stay another night. Makes me believe it was a regular thing

2026-09-19 • via Nuitee
B
Bernard • couple • us
8
Pros:

Continental breakfast had a good variety of breads and juice and coffees . Yogurt was very good but the machine did not work some days.

Cons:

Yogurt machine did not always work. Coffee
machine did not work right causing very much waste!
Toaster needs to be moved to another place so that people can use it without blocking the coffee machine .

2026-09-18 • via Nuitee
D
Dylan • couple • us
1
We’ll never go back
Cons:

Upon arrival the hotel smelled like rotting fish, and when we went up to our room, it was so dusty like it had not been touched in months. When I alerted the staff About these facts and asked for a refund, the young lady laughed at me and told me her manager didn’t give refunds. Long story short, we left, called the manager in the morning and explained that he needed to give us a refund since we didn’t stay or I would contact best western of course after this he was very happy to give us a refund. If you are looking for a safe place to stay with your family, this is not it.

2026-09-18 • via Nuitee
S
Sherlyn • couple • gb
9
Perfect location and amazing stay
Pros:

The location was perfect and parking was also available.The staffs were accommodating and worth your money given the location of the place.

2026-09-18 • via Nuitee
A
Alondra • couple • us
4
Pros:

I liked the location.

Cons:

The a/c unit was dirty, I got sick because of the dust and debris.

2026-09-15 • via Nuitee
T
Trequan • couple • us
3
2026-09-14 • via Nuitee
S
Sami • couple • fi
9
2026-09-09 • via Nuitee
E
Elizabeth • solo_traveller • us
9
Clean & relaxing beach getaway
Pros:

I liked how clean the suite was, the close proximity to the beach, the friendliness of the staff, and the large free parking spaces.

Cons:

The induction stove did not work despite trying several of the provided pots and pans.

I was aware of the continental breakfast and throughly enjoyed the waffle and fruit station.

However, having less sugary and bread based options would be much healthier as a lot of the breakfast options were too sweet (yogurt, pastries, cereals, jam).

2026-09-09 • via Nuitee
M
Melvin • couple • us
8
2026-09-08 • via Nuitee
E
Elvin • solo_traveller • us
9
Pros:

Hospitality

2026-09-06 • via Nuitee
R
Regina • couple • us
10
2026-09-01 • via Nuitee
E
Emanuel • family_with_children • us
9
2026-08-31 • via Nuitee
S
sarah • solo_traveller • us
8
Pros:

Price and location. Staff was kind

Cons:

Beds weren't that comfy

2026-08-29 • via Nuitee
C
Cami • solo_traveller • us
8
Pros:

Everything

Cons:

I didn't get my deposit back

2026-08-25 • via Nuitee
J
Judith • family_with_children • us
7
My stay was average, the location is perfect to walk to near restaurants and beach
Pros:

The location and the rooms has floors

Cons:

Breakfast can be better.

2026-08-24 • via Nuitee
K
Karim • family_with_children • us
8
Overall, we had a pleasant family stay with a great location and friendly service.
Pros:

The location was excellent, very close to the beach and boardwalk. The room was clean and comfortable, and the staff was friendly and helpful. The complimentary breakfast was also a nice convenience for our family.

Cons:

The property is a little older and some areas could use updating. However, overall we had a pleasant stay.

2026-08-23 • via Nuitee
K
Keyona • family_with_children • us
7
Short walk to the beach.Rooms were clean better than I expected for a motel.front desk staff was nice,hard to find parki
Pros:

Short walk to the beach

Cons:

Hard to find parking spaces,several small cars were parked in two spaces.

2026-08-21 • via Nuitee
L
Lisa • family_with_children • us
8
Overall I love this hotel and the staff.
Pros:

I love the staff at this hotel, as well as how close it is to the beach for the value that I pay compared to other properties nearby. The only hotel I consistently stay at in Virginia Beach.

Cons:

My only complaint is there’s hardly any water pressure, especially at the sink. And also the fan in the bathroom didn’t work.

2026-08-20 • via Nuitee
D
Deysi • family_with_children • es
10
Pros:

Está en frente de la playa y cerca de todo.

Cons:

El desayuno no tenía nada de proteínas y al hotel le falta una remodelación.

2026-08-17 • via Nuitee