Crowne Plaza Lyon - Cité Internationale

Hotels
•
Crowne Plaza Hotels & Resorts
8.4 (4048 reviews)
22, Quai Charles De Gaulle , Lyon , FR
+33 4 78 17 86 86

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location near park, restaurants and convention centre
Very comfortable beds and well-appointed rooms
Friendly and helpful staff (bag storage, accommodating check-out needs)
Good breakfast noted by multiple guests
Quiet, pleasant setting with safe neighbourhood
Cons:
Room service quality poor in at least one report (bad Caesar salad)
Some guests find it expensive / questioned value for money
Occasional facility issues: floor call button not working, AC temperature control problems
No porter/assistance with luggage reported by one guest

Categories

Cleanliness
8.7
Multiple reviewers mention rooms as clean and comfortable; no major cleanliness complaints reported.
Service
8.2
Staff repeatedly praised for friendliness and helpfulness (bag storage, reception, named staff), but some service failures noted (poor room service, no umbrella/porter in one report).
Location
9.4
Consistently highlighted as excellent — next to Parc de la Tête d'Or, close to restaurants, convention centre and public transport; ideal for events and sightseeing.
Room Quality
9
Rooms described as spacious, modern and very comfortable with high-quality beds and good in-room amenities (robes, slippers, welcome tray).
Amenities
8
Good in-room amenities (tea/coffee, bottled water, toiletries, robes); some practical issues reported (floor call button not working, occasional lack of porter).
Value for Money
7
Several comments question value: one review calls it expensive/not worth it and others note additional charges (breakfast fee, card pre-authorization).
Food and Beverage
7.6
Breakfast generally praised by many, but buffet quality and a notably poor room-service meal (Caesar salad) were significant negatives for some guests.
Overall Experience
9.3
Overall stays are very positive: comfortable, well-located, safe and pleasant with helpful staff — isolated issues (food service, value, small facility problems) do not dominate the general experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Luxurious Accommodations
Experience comfort and style in our spacious rooms equipped with modern amenities like free Wifi, Chromecast service, and a selection of coffee and tea. Personalize your stay with the option of a room with a shower, bath, or balcony, ensuring a relaxing retreat during your visit.

Gourmet Dining Experience
Indulge in a culinary journey at our restaurant-bar, offering a variety of Italian-inspired dishes and refreshing cocktails. Enjoy the vibrant ambiance of the central bar or unwind on the large terrace overlooking the park, creating the perfect setting for a delightful dining experience.

Relaxation and Recreation
Unwind after a busy day by exploring our fitness center, taking a leisurely walk along the Rhone River, or enjoying a run in the nearby park. With a dedicated team catering to your every need, the Crowne Plaza Lyon Hotel ensures a memorable stay for both business and leisure travelers.

Book now for an unforgettable experience at the Crowne Plaza Lyon Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Location

Guest Reviews

8.4
Based on 4048 reviews
Cleanliness: 8.7
Service: 8.2
Location: 9.4
Room Quality: 9
Amenities: 8
Value for Money: 7
Food and Beverage: 7.6
Overall Experience: 9.3
S
Seror • solo_traveller • fr
8
Cons:

Le bouton d'appel à mon étage ne fonctionnait pas, c'était assez gênant

2026-10-31 • via Nuitee
F
Frédéric • family_with_children • fr
10
2026-10-31 • via Nuitee
L
Lina Cozlova • family_with_children • fr
8
2026-10-31 • via Nuitee
F
Florence • couple • fr
9
2026-10-30 • via Nuitee
O
olivier • solo_traveller • be
8
Bien
2026-10-30 • via Nuitee
E
Emilie • family_with_children • fr
10
Tres bon séjour !
Pros:

L'emplacement idéal, en face du parc de la Tête d'or.
L'accès tres facile au centre ville et à la gare Part Dieu en bus (arrêt juste en face de l'hôtel).
La literie tres confortable, le plateau d'accueil avec café, thé, et bouteille d'eau microfiltrée. Peignoirs et chaussons individuels présent.
Produits d'hygiène également présents et de qualité. Les équipements de la chambre très bien pour le standing de l'hôtel.
Cité internationale safe, tout à proximité (restaurants...) parfait pour le soir sans se déplacer dans le centre.
L'amabilité du personnel, et la possibilité de laisser les bagages en lieu sûr et sans supplément au check out, ayant notre train plus tard dans la journée.
Tout était parfait pour nous.

Cons:

Rien. Juste pour info qui peut poser contrainte peut-être à certains ; caution prélevée par empreinte CB au moment du check in (100e pour nous). Restituée dès le check out.

2026-10-29 • via Nuitee
C
Chloé • solo_traveller • fr
9
2026-10-29 • via Nuitee
B
Ben • couple • lt
8
2026-10-29 • via Nuitee
K
Katrin • solo_traveller • at
8
2026-10-29 • via Nuitee
M
magali • couple • fr
8
2026-10-28 • via Nuitee
P
Philippe • family_with_children • it
7
2026-10-26 • via Nuitee
A
Alice • extended_group • fr
10
parfait
Pros:

Tout était parfait, lieu propre et confortable et personnel agreable

Cons:

rien à dfire

2026-10-26 • via Nuitee
A
AMIN • family_with_children • il
10
Pros:

موقع الفندق ممتاز،بعيد عن الضوضاء .حوالي الفندق الكثير من المطاعم والكافيتريات وهناك أيضا قاعة عروض سينمائيه ومسرحيه.مقابل الفندق هناك حديقه عامه ضخمه وجميله يمكن التنزه فيها .
من الإتجاه الآخر هناك منظر خلاب للنهر.

Cons:

كل شيئ اعجبني وأنصح بالإقامة في هذا الفندق.

2026-10-24 • via Nuitee
V
Vasileios • family_with_children • be
4
Very expensive, not worth the services provided.
Pros:

It was next to the convention center where the conference took place. That was very convenient.

Cons:

Basically, everything else.

2026-10-24 • via Nuitee
A
ARNOUX • family_with_children • fr
9
2026-10-24 • via Nuitee
T
Tristan • couple • fr
9
Une nuit comfortable et agréable
Pros:

Beau et avec un très bon personnel, lit bien grand et vraiment comfortable, juste à coté de l'amphithéâtre pour un concert le soir donc parfait

Cons:

La qualité individuelle de chaque aliments/plats au buffet pour le petit déjeuner au vu du prix additionnel payé comme dans beaucoup d'autres hôtels maintenant malheureusement

2026-10-24 • via Nuitee
J
Julie • family_with_children • fr
10
2026-10-23 • via Nuitee
S
Stroobant • family_with_children • be
10
Pros:

L'emplacement, l'accueil, la chambre, le super resto

2026-10-23 • via Nuitee
I
ISABELLE • extended_group • fr
9
Très bon séjour agréable
Pros:

Petit déjeuner extra. Chambre très confortable et propre. Calme. Natasha très aimable et à l'écoute de la clientèle. Une annulation qui était payante, a été annulée gratuitement, merci !

Cons:

Petit problème de réglage de la climatisation, trop chaud et peut être un petit espace réfrigéré pour l'eau serait parfait

2026-10-23 • via Nuitee
S
Sebastien • family_with_children • fr
10
Pros:

Hôtel agréable et déjà 2ème séjour.
Belle proximité des restaurants.

2026-10-23 • via Nuitee