The Sebastian - Vail

Hotels
•
Independent
9.2 (119 reviews)
16 Vail Rd, Vail, Colorado, 81657 , Vail , US
1-800-354 6908

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Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Fireplace in lobby
Nightclub
Free WiFi
24-hour front desk
Terrace
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Clean room
Cons:
Dirty room
Uncomfortable bed
Hidden fees

Categories

Cleanliness
8.52
The room was dirty and had an uncomfortable bed.
Service
10
Staff was wonderful and went out of their way to ensure a great stay.
Location
10
Great location, perfect for exploring Vail Village.
Room Quality
9.02
Room was nice, but was nothing special with a dated bath.
Amenities
9.52
Pool and hot tubs were wonderful, though limited dining options.
Value for Money
8.02
Overpriced and overrated property with hidden fees.
Food and Beverage
8.52
No coffee maker in room; bar dining very loud.
Overall Experience
10
Beautiful stay in Vail despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:21

Property Description

Experience the epitome of luxury and relaxation at The Sebastian - Vail, your gateway to the serene beauty of Vail Village.

Spa Indulgence
Unwind in our full-service spa, offering rejuvenating massages, refreshing body treatments, and revitalizing facials to help melt away the stresses of everyday life.

Ski-in/Ski-out Convenience
Enjoy seamless skiing with our prime ski-in/ski-out access, complemented by three invigorating hot tubs, perfect for unwinding after a thrilling day on the slopes.

Culinary Delights
Savor delectable dishes at Leonora, our on-site restaurant featuring a vibrant bar/lounge, or choose the comfort of in-room dining during limited hours, with a delightful cooked-to-order breakfast available daily.

Treat yourself to an unforgettable experience at The Sebastian - Vail, where relaxation meets adventure, and make your reservation today!

Important information:

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.2
Based on 119 reviews
Cleanliness: 8.52
Service: 10
Location: 10
Room Quality: 9.02
Amenities: 9.52
Value for Money: 8.02
Food and Beverage: 8.52
Overall Experience: 10
E
Efrain • family_with_children • mx
10
Pros:

The staff was great, the pool and hot tubs also and the hotel in general was ver cozy.

Cons:

The bathroom in my room was a little small and the breakfast buffet was underwhelming

2026-04-05 • via Nuitee
R
Rodrigo • couple • mx
8
2026-04-02 • via Nuitee
S
Stefanie • extended_group • us
8
A beautiful, comfortable luxury hotel that struggles to maintain the finer details of luxury service.
Pros:

The location is fantastic. The rooms are spacious and comfortable, valet staff was awesome and the spa is amazing.

Cons:

There were little things that added up to impact our stay: tv didn’t work, ordered Champaign & cheese tray upgrade on delivery that wasn’t delivered, but charged, hot tubs not working one day, crooked blinds in room, shower had two temps-extra hot or freezing cold, lobby coffee was empty two days in a row at 7am. It just seemed the hotel was struggling with attentive staff during a peak busy time.

2026-03-06 • via Nuitee
D
dehaanusa • NONE • Newport Beach, California
10
The Sebastian - best in Vail.
Pros:

This is a great property in the village center. Great rooms and apartments. Fabulous staff.
This was our 26th year at the Sebastian.
We would recommend.

2026-02-26 • via Tripadvisor
T
TAGTripAd • Couples • Saint Paul, Minnesota
10
Great service with a good room.
Pros:

Have seen a number of reviews about how poor the service was, how the place is looking rundown, and other negative comments. Not our experience! We found the staff to be very helpful. Our stay was in a Plaza King room and it was in great shape. As we were there to ski, my wife and I love the Base Camp and the service provided there. It is so nice to walk over and have your gear right at the base of the gondola and to have warm boots ready for the slopes. This was our second visit to the Sebastian, previously we had a condo. Staying in the hotel side, we had breakfast in the lower level room which would have been a rather pricey additional expense, $25- $30 per person, but was included in our room rate. The desk clerk did mention that breakfast is NOT always included so watch how you book your reservation! If I could knock a 1/2 star off, it would be that their website isn't clear about what's included in your reservation and that some things, like the DVD player, were not in the room as listed on the web page. Sadly, this has not been a great snow year in Colorado in general but the skiing held up and we managed a few days of good turns on the mountain.

2026-02-26 • via Tripadvisor
D
Dreamer00892072632 • Family
10
Highs and Lows
Pros:

Our stay had a mix of positives and disappointments.

Unfortunately, breakfast was very slow, and when the food finally arrived, it was cold. The overall setup felt highly disorganized. There were plenty of staff members present, but it didn’t seem like there was clear direction or coordination. The bathroom was quite small, and the room itself felt aged and in need of some updating.

That said, the location is fantastic and very convenient. Everyone we encountered was kind and pleasant. What truly stood out, however, was the service team — from the concierge and bell staff to the front desk. And a very special mention to Robert. He took the time to really listen and made us feel important and supported. It wasn’t about the dollars — it was about the warmth. And he truly has it.

Thank you to the staff, and especially to Robert, for making a difference in our experience.

2026-02-23 • via Tripadvisor
A
A7789FQjasonf • NONE
2
Don't go!!
Pros:

I had a deeply disappointing stay at The Sebastian Hotel. Room service was a mess—every hot item arrived cold, and the cold dishes were somehow warm and unappetizing. It felt careless and unacceptable for a property that presents itself as upscale. The staff’s attitude seemed to revolve around saying “no” rather than solving problems. During my spa treatment, there was constant noise that ruined any chance of relaxation. To make matters worse, the shower water had only one setting scorching hot. Overall, the experience felt disorganized, uncomfortable, and far below expectations. I would not return.

2026-02-23 • via Tripadvisor
A
Alexander • extended_group • bg
9
2026-02-22 • via Nuitee
I
Indira • solo_traveller • us
10
2026-02-12 • via Nuitee
M
M1653APanab • Friends getaway
10
Friends trip
Pros:

Everything was perfect. The experience was amazing. The rooms was clean all the time and the hotel staff where very polite and always helping us.

2026-02-07 • via Tripadvisor
S
Steven • couple • us
10
2026-01-25 • via Nuitee
O
Olga • family_with_children • hn
10
Warming and nice!
Pros:

The location and staff!

Cons:

We would have liked to get a room with a balcony for the high price.

2026-01-24 • via Nuitee
F
Frederick • family_with_children • us
10
More like staying in a dream home than a hotel.
Pros:

Staff was very helpful. They lent my son a wheelchair for the day. Also gave us excellent tips.

2026-01-19 • via Nuitee
F
Fernanda • couple • us
10
2026-01-17 • via Nuitee
E
Eric • couple • cr
10
2026-01-16 • via Nuitee
R
Roberto • extended_group • us
8
2026-01-14 • via Nuitee
Y
Yamil • family_with_children • sv
9
2026-01-01 • via Nuitee
C
Caitlin • couple • us
4
Pros:

They were able to get us early access to the room and staff were friendly.

Cons:

Cost of valet was not included in the room rate and the hotel does not tell you up front. $62/day when you can get vail village parking largely for free… all in all didn’t feel like there were any perks other than location for the $1000+/night rate. Have to pay to use basic spa facilities as well.

2025-12-28 • via Nuitee
D
DINEY • family_with_children • us
9
Pros:

Very clean and friendly staff

Cons:

Everything was good

2025-12-22 • via Nuitee
J
JOANA • couple • us
4
My stay was disappointing — high cost for limited value and poor service.
Pros:

I really liked the location and the spacious room.

Cons:

When I arrived, I had a poor reception. I drive an electric car and couldn’t park it because the hotel only offers valet service, and my car key is on my phone. The hotel should have a reserved space for cars that cannot be parked by someone else. The breakfast food was average, but the cost was exorbitant and not worth it. Overall, I would not stay at this hotel again — the price is too high for what it offers, and the treatment I received was disappointing.

2025-12-15 • via Nuitee