Park Regis Anchorage

Hotels
8.2 (1657 reviews)
51 Palmer Street , Townsville , AU
+61 7 4722 6200

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious apartments
Cons:
Cleanliness issues
Uncomfortable beds
Aged facilities

Categories

Cleanliness
7.15
Multiple mentions of unclean conditions and required renovations.
Service
9.15
Staff were extremely accommodating and helpful throughout the reviews.
Location
8.65
Repeatedly noted as a strong point of the hotel, with many guests praising the convenience.
Room Quality
7.65
Mixed sentiments; some rooms described as old and uncomfortable.
Amenities
8.15
Facilities generally considered adequate, though some noted maintenance issues.
Value for Money
8.15
Guests found the pricing reasonable for the offerings, although some issues noted.
Food and Beverage
8.35
Not specifically mentioned; assumed standard quality for this hotel tier.
Overall Experience
8.35
General sentiments indicate a good experience, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:14

Property Description

Luxurious Accommodation
Experience comfort and convenience in our air-conditioned rooms with cable TV and free WiFi. Choose from a variety of self-contained options, some with stunning views from private balconies.

Prime Location
Located in the heart of Townsville, enjoy easy access to entertainment, dining, and the Magnetic Island Ferry Terminal. Immerse yourself in the vibrant city life, just steps away from restaurants, bars, and the Jupiters Casino.

Exciting Activities
Indulge in water sports, golf, and rainforest tours, or unwind by our outdoor pool after a day exploring the Great Barrier Reef. Discover the best of Townsville's lifestyle and attractions during your stay.

Book now for an unforgettable experience at Park Regis Anchorage.

Important information:

A credit card guarantee is required at time of booking.

The person registering at check-in must be at least 18 years of age and must provide a valid photo ID and credit card. The ID and credit card must be in the same name as the guest's name on the booking confirmation.
A record and/or copy of this ID and credit card may be retained to minimise the risk of fraudulent usage and for verification purposes.

Reception hours are as follows:
08:00 to 16:00 Monday to Friday
09:00 to 16:00 Saturday
09:00 to 16:00 Sunday
If you expect to arrive outside reception opening hours, please inform Park Regis Anchorage in advance, using the contact details found on the booking confirmation.

Please note that there is a 0.90% charge when you pay with a Visa, Mastercard or BankCard credit card, a 3.3%% charge when you pay with a bank issued American Express credit card, and a 3.5% charge when you pay with an American Express or Diners Club credit card.

Please note that furnishings and fixtures may vary between the different apartments. Views of the marina are not guaranteed.

Please note that most 2 bedroom apartments have stairs, and no water views.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Location

Guest Reviews

8.2
Based on 1657 reviews
Cleanliness: 7.15
Service: 9.15
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.35
Overall Experience: 8.35
P
Provians • family_with_children • au
8
Pros:

Location and cleanliness

2026-10-17 • via Nuitee
C
Claudia • couple • au
8
2026-10-17 • via Nuitee
N
Nina • couple • au
8
Pros:

Staff were super lovely and helpful.
Location was good for the price, only a short walk into the city, parking on site was good there were always a parking spot available & an electric gate for extra security.
There were 2 pools choose from which was good my daughter loved it.

2026-10-16 • via Nuitee
M
Mooka • solo_traveller • au
10
Pros:

Yes

Cons:

Nothing

2026-10-12 • via Nuitee
A
Aisha • family_with_children • au
1
Never stay there again nor recommend
Cons:

The manager was absolutely horrible very rude and disrespectful when chasing up payment for the accomodation. When asked to calm down some we can sort payment he became very irate swearing and carrying on .

I HIGHLY WOULD NOT RECOMMEND THIS PROPERTY. The manager (Sam) made me feel very unsafe to be in the accommodation he was very threatening.

2026-10-11 • via Nuitee
J
Joy • solo_traveller • au
8
2026-10-11 • via Nuitee
M
Maddison • family_with_children • au
5
2026-10-08 • via Nuitee
T
Tayla • couple • au
2
Pros:

Free parking, fairly affordable.

Cons:

Customer service is non-existant. Self check in. You receive automated texts you cant reply to. Tried calling and it never rang, just a computer AI voice for 20 minutes. Room is average. Elevator is jumpy probably needs maintenance.

2026-10-07 • via Nuitee
T
Troy • extended_group • au
9
Pros:

Easy access large apartment

Cons:

Main bedroom had a smashed window that was tapped up

2026-10-07 • via Nuitee
J
Jessica • solo_traveller • au
8
2026-09-20 • via Nuitee
M
MARIA • solo_traveller • au
8
Spacious but dated
Pros:

Spacious and clean. Secure parking.

Cons:

A little dated. Beds firm.

2026-09-19 • via Nuitee
E
Evelyn • couple • au
10
Relaxing , close to everything
Pros:

Great place stayed there several times

2026-09-19 • via Nuitee
M
McCartney • solo_traveller • au
8
Pros:

I've stayed here a number of times. Convenient location. As my flight arrives after 7.30pm & after checking into accomodation its after 8.30, it's great that in Palmer Street you can get a hot meal at one of the hotels as most of the restaurants have closed their kitchens!
It's very easy to use the after hours access system.

Cons:

Nothing

2026-09-14 • via Nuitee
C
Carolyn • couple • au
10
highly recommended
Pros:

Fantastic room, great location, friendly staff

2026-09-14 • via Nuitee
K
Kelly • solo_traveller • au
9
2026-09-13 • via Nuitee
S
Scott • extended_group • au
8
2026-09-13 • via Nuitee
G
Gayle • couple • au
10
Loved it as always
Pros:

The location the rooms are awesome ☺️

Cons:

The only thing that we find all motels when there is something on that weekend that is huge they all jack their prices up which is unfair but it’s across the board.

2026-09-11 • via Nuitee
K
King • solo_traveller • au
7
2026-09-07 • via Nuitee
J
JENNIFER • couple • au
3
Very disappointing property.
Pros:

The hot shower and location

Cons:

2 bedroom unit that sleeps 4.
3 coffee cups 1 wine glass 3 glass drinking cups not enough for all of us we had to go and buy our own.
Patio filthy with bird poo and rust from old aircon. Windows so dirty you can’t see out of them. tried to open windows all the screens ripped and filthy. Container full of cigarette butts on patio. Worst place we have ever stayed.

2026-09-06 • via Nuitee
F
Frank • solo_traveller • au
9
Pros:

Everything was great

2026-09-06 • via Nuitee