Novotel Lisboa

Hotels
•
Novotel
8.2 (8681 reviews)
Av. José Malhoa 1-1A , Lisbon , PT
+351 21 724 4800

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Hot water issues
Renovations affecting experience
Comfort of beds

Categories

Cleanliness
7.66
Issues mentioned with hot water and cleanliness in some areas.
Service
9.13
Staff is described as friendly and helpful.
Location
8.97
Good location appreciated by many guests.
Room Quality
7.62
Some complaints about comfort and amenities in rooms.
Amenities
7.15
Renovations affected available amenities; limited hot water.
Value for Money
8.11
Generally good value but some guests felt the pricing was high given issues.
Food and Beverage
8.66
Breakfast good but service arrangements were poor.
Overall Experience
8.33
Mixed feelings due to construction and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:34

Property Description

Modern Design Rooms with Free Wi-Fi
Experience comfort and convenience in our spacious rooms at Novotel Lisboa. Enjoy modern design, flat-screen TVs, and complimentary coffee&tea facilities. Plus, with free Wi-Fi, you can stay connected throughout your stay.

Delicious Dining Options
Indulge in a culinary journey at our Bicicleta Restaurant, offering a mix of international and Portuguese cuisine until 23:00. Whether you're craving a full meal or just a snack, we have you covered with a diverse menu to satisfy your taste buds.

Fitness Center and Outdoor Pool
Stay active and refreshed during your stay with us. Work out in our fitness center and then cool off with a relaxing swim in our outdoor seasonal pool. The perfect way to unwind after a day of exploring Lisbon.

Ready to experience the perfect blend of comfort and convenience at Novotel Lisboa? Book your stay now and make the most of your visit to Lisbon!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that all guests, including children, need to provide a valid ID or passport at check-in.

Minors not accompanied by their parents must have a declaration or authorisation to stay, issued by the holder of rights of custody.

Please note that pets will incur an additional charge of EUR 49 per night per pet. Please note that a maximum of 2 pets is allowed per room.

Please note that renovation work in the ground floor and façade will be carried out from Monday to Friday from 10:00 to 18:00, and some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.2
Based on 8681 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.97
Room Quality: 7.62
Amenities: 7.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.33
J
Justiniana Eugénia • solo_traveller • ch
10
2026-09-19 • via Nuitee
P
Pools • solo_traveller • pt
10
Pros:

Gostei muito do quarto era bastante confortável e limpo. também gostei muito do pequeno almoço.

Cons:

não gostei de ter estado 7 horas fora do quarto e quando queria ir descansar as 16:30 o quarto estava a ser limpo.

2026-09-18 • via Nuitee
V
Valentine • solo_traveller • fr
8
Pros:

Nous avons séjourné au Novotel 1 nuit.
Nous reprenons l'avion le lendemain, très bon emplacement proche de l'aéroport.

2026-09-18 • via Nuitee
R
Romão • solo_traveller • pt
8
2026-09-18 • via Nuitee
K
Kamila • family_with_children • pl
8
Bardzo ładny hotel z dobrą lokalizacją ale brak możliwości otwierania okien bardzo uprzykrzał pobyt
Pros:

Różnorodne i smaczne śniadania

Cons:

W pokoju był bardzo specyficzny zapach a nie dało się wywietrzyć pokoju bo nie otwierały się okna, było więc bardzo suche powietrze i unosił się zapach wykładziny. Woda w basenie była bardzo zimna a byliśmy w sierpniu.

2026-09-18 • via Nuitee
C
Cunha • solo_traveller • fr
9
2026-09-18 • via Nuitee
L
Laura • solo_traveller • es
7
2026-09-18 • via Nuitee
F
Fleur • solo_traveller • gb
9
2026-09-18 • via Nuitee
A
Ana Catarina • solo_traveller • pt
7
2026-09-17 • via Nuitee
M
MORGADO • solo_traveller • es
8
2026-09-17 • via Nuitee
S
sendra • solo_traveller • es
7
2026-09-16 • via Nuitee
M
Miguel • solo_traveller • pt
8
Pros:

Conforto da cama.

Cons:

Cores e docoração pesadas, imperfeição da higiene

2026-09-16 • via Nuitee
J
josé manuel • solo_traveller • pt
8
2026-09-16 • via Nuitee
D
David1517 • solo_traveller • es
9
2026-09-16 • via Nuitee
J
Johnny • family_with_children • ve
10
2026-09-16 • via Nuitee
J
Joana • extended_group • pt
10
Bela estadia-Novohotel Lisboa
Pros:

Foi a primeira vez que ficamos no Novotel Lisboa, gostamos de tudo desde da amabilidade dos funcionários ao nosso quarto limpo, cama confortável, duche simples de manusear com champô/amaciador/gel de banho Rituals(uma marca que somos fãs).
Pequeno-almoço maravilhoso, variado.
Localização fantástica a 10-15 minutos a pé do El Corte Inglés.
Esperamos voltar, recomendamos

Cons:

Nada de menos positivo a apontar.

2026-09-15 • via Nuitee
A
António • family_with_children • pt
9
2026-09-15 • via Nuitee
P
Portilla • family_with_children • es
8
Pros:

Me gustó mucho la habitación y lo cómodos que eran los colchones. La habitación era muy silenciosa y se descansó estupendamente.

Cons:

Pocos accesorios en el baño como cepillos de dientes, gorro de ducha y tan solo dos rollos de papel de baño para cuatro personas.

2026-09-14 • via Nuitee
M
Maneva22 • family_with_children • es
8
2026-09-14 • via Nuitee
B
Bart • solo_traveller • es
9
Pros:

Vriendelijk personeel en behulpzaam

2026-09-14 • via Nuitee