Novotel Lisboa

Hotels
Novotel
8.2 (8219 reviews)
Av. José Malhoa 1-1A , Lisbon , pt

Children allowed
Pets allowed

Facilities

Supervised childcare/activities
Front desk (limited hours)
Free wired internet
Snack bar/deli
Access to nearby outdoor pool
Playground on site
Beach umbrellas
Free pool cabanas
Pool sun loungers
Fitness facilities (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Hot water issues
Renovations affecting experience
Comfort of beds

Categories

Cleanliness
7.66
Issues mentioned with hot water and cleanliness in some areas.
Service
9.13
Staff is described as friendly and helpful.
Location
8.97
Good location appreciated by many guests.
Room Quality
7.62
Some complaints about comfort and amenities in rooms.
Amenities
7.15
Renovations affected available amenities; limited hot water.
Value for Money
8.11
Generally good value but some guests felt the pricing was high given issues.
Food and Beverage
8.66
Breakfast good but service arrangements were poor.
Overall Experience
8.33
Mixed feelings due to construction and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:34

Property Description

Modern Design Rooms with Free Wi-Fi
Experience comfort and convenience in our spacious rooms at Novotel Lisboa. Enjoy modern design, flat-screen TVs, and complimentary coffee&tea facilities. Plus, with free Wi-Fi, you can stay connected throughout your stay.

Delicious Dining Options
Indulge in a culinary journey at our Bicicleta Restaurant, offering a mix of international and Portuguese cuisine until 23:00. Whether you're craving a full meal or just a snack, we have you covered with a diverse menu to satisfy your taste buds.

Fitness Center and Outdoor Pool
Stay active and refreshed during your stay with us. Work out in our fitness center and then cool off with a relaxing swim in our outdoor seasonal pool. The perfect way to unwind after a day of exploring Lisbon.

Ready to experience the perfect blend of comfort and convenience at Novotel Lisboa? Book your stay now and make the most of your visit to Lisbon!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that all guests including children need to provide a valid ID or passport at check-in.

Minors not accompanied by their parents must have a declaration or authorization to stay, issued by the holder of rights of custody.

Please note that pets will incur an additional charge of EUR 39 per night per pet.

Please note that a maximum of 2 pets is allowed per room.

Please note that renovation work in the ground floor and façade will be carried out from Monday to Friday from 10:00 to 18:00 and some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 8219 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.97
Room Quality: 7.62
Amenities: 7.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.33
J
Jpcsilva solo_traveller pt
8
Pros:

Tudo

Cons:

A agua da piscina estava gelada

2026-06-13 via Nuitee
G
Gizem couple tr
9
2026-06-13 via Nuitee
M
Marta family_with_children pt
5
Pros:

Localização

Cons:

A entrada para os elevadores parece um estaleiro. O ar condicionado do quarto fazia imenso ruído

2026-06-13 via Nuitee
S
Sabina Lundegaard family_with_children dk
9
Super godt hotel med god morgenmad, søde personalet og dejligt poolområde.
Pros:

Dejligt sted med fint poolområde og rigtig god morgenmadsbuffet. Fine værelser og god restaurant, hvor man også kunne få mad sent og aftenen. Meget hjælpsomt og opmærksomt personale, som var nemme at kommunikere med. Hotellet ligger meget tæt på lufthavnen, hvilket er praktisk, til gengæld er der et stykke vej til centrum af byen, men vi gik derned flere gange, for der var hele tiden noget at kigge på og ellers kunne vi let og billigt tage en taxa. I området ved hotellet er der både restauranter, caféer og butikker. Bl.a. et kæmpe stort indkøbscenter med 11 etager samt en stor og flot park.

Cons:

Alt var godt, det eneste vi savnede var muligheden for at åbne et vindue på værelset. Der var fint aircondition anlæg, så temperaturen var fin, men vi savnede at kunne lufte lidt ud om morgenen.

2026-06-13 via Nuitee
T
Tânia Lopes solo_traveller pt
8
Pros:

A localização, a simpatia dos funcionários

Cons:

A entrada do hotel e o ginásio estar em obras e não termos sido avisados

2026-06-12 via Nuitee
J
Jessica family_with_children it
10
Hotel molto pulito e a 6 fermate di metro dal centro . Bene servito . Staff disponibile e gentile
Pros:

Hotel pulito e molto curato - il
Bagno nuovissimo con la doccia - abbiamo soggiornato due notti , la mattina dopo la prima notte abbiamo trovato la stanza con i letti rifatti e gli asciugamani puliti ! Ci hanno omaggiato l’acqua ! Receptionist tutti molto gentili e disponibili. Hotel davvero elegante . C’erano tante famiglie con bambini ( non ho usufruito della colazione ) - l’hotel si trova in una zona business, tutta nuova - ci sono tanti nuovi hotel . In questa zona abbiamo trovato un bel posto tipico dove cenare e un buon posto per la colazione e un supermercato . La fermata della metro è vicina a 5 minuti a piedi . Per arrivare nella piazza del centro ci vogliono solo 6 fermate

Cons:

Tutto perfetto

2026-06-12 via Nuitee
M
Marli solo_traveller pt
9
Pros:

O quarto era confortável e espaçoso, perfeito para a estadia com os nossos filhos. O pequeno almoço era muito bom, com muita variedade. Apesar de estarem a decorrer obras no hotel, não se ouvia barulho nos quartos.

2026-06-12 via Nuitee
W
Wilson e Cia couple ao
10
2026-06-12 via Nuitee
S
Sérgio solo_traveller pt
10
2026-06-11 via Nuitee
R
Ruth family_with_children de
8
Schönes Hotel mit ein paar Einschränkungen
Pros:

Zimmer und Lobby samt Restaurantbereich sind neu renoviert. Für ein Stadthotel schöner Poolbereich. Gutes Frühstück und sehr freundliche Mitarbeiter an der Rezeption und im ganzen Haus. Strategisch günstige Lage für eine Zugfahrt nach Sintra oder dem Besuch des Zoo. U-Bahn in die Innenstadt in nicht mal 5 Gehminuten, daher alles gut zu erreichen. Im Umkreis mehrere Restaurants, aller Art sowie Supermarkt.

Cons:

Im Hotel finden aktuell Renovierungsarbeiten statt, das wussten wir vorab und es gab keine Lärm- oder Staubbeeinträchtigungen dadurch, aber:
-die Klimaanlage funktionierte bei unserer Ankunft im gesamten 7. OG nicht, nach Reklamation an der Rezeption konnten wir das Zimmer zum Glück wechseln.
- einen Abend gab es kein Warmwasser zum Duschen als wir um 22:00 Uhr zurück ins Hotel kamen
- der Föhn im Bad schaltete sich ständig ab. Wir haben diesen tauschen lassen, leider war es beim nächsten Föhn genauso
Für den Preis erwarte ich eigentlich, dass alles funktioniert. An sich ist es nach der erfolgten Renovierung ein schönes Hotel mit allem was man benötigt. Die Mitarbeiter sind alle TOP.

2026-06-11 via Nuitee
C
Celine couple de
5
War okay, aber nicht für den Preis
Pros:

Die Betten waren bequem. Das Frühstück war auch sehr gut.

Cons:

Der Aussenbereich ist katastrophal, und ein Teil des Hotel ist noch reine Baustelle. Unser Zimmer war sehr dunkel und hatte nur ungefähr 1 Meter Fensterbreite, welches man nicht einmal öffnen konnte weil es abgeschlossen war. Die Klimaanlage und Lüftung waren sehr laut und gingen erst eine halbe Stunde nach ausschalten aus.

2026-06-11 via Nuitee
F
Filipe solo_traveller pt
9
2026-06-11 via Nuitee
M
Maike solo_traveller de
9
2026-06-10 via Nuitee
D
DENISE solo_traveller br
7
Agradavel
Pros:

A cama boa, limpeza otima, e a vista do quarto era boa tambem

Cons:

Tive que descer para receber um amigo, nao deixaram subir direto mesmo se indentificando

2026-06-10 via Nuitee
Y
Yana solo_traveller ua
9
2026-06-10 via Nuitee
D
Diogo family_with_children pt
10
Ótima
Pros:

Um espaço dedicado a famílias

Cons:

Podia ter mais ventilação no wc

2026-06-09 via Nuitee
A
ANTONIO JN GIL solo_traveller pt
10
2026-06-09 via Nuitee
J
João Felipe solo_traveller br
10
2026-06-09 via Nuitee
D
Dara family_with_children pt
5
2026-06-08 via Nuitee
C
Chistol solo_traveller ch
10
2026-06-08 via Nuitee