Sandman Hotel & Suites Calgary West

Hotels
•
Sandman Hotel Group
7.5 (1023 reviews)
125 Bowridge Drive Northwest , Calgary , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Issues with night shift service
Problems with room assignments and amenities

Categories

Cleanliness
7
Many comments praise the cleanliness, but some mentioned issues, impacting the overall sentiment.
Service
8
Overall positive mentions of staff friendliness, though there was a negative experience with a night shift clerk.
Location
8
Location was convenient for guests, with proximity to needed amenities.
Room Quality
7.5
Rooms noted for comfort and cleanliness, but some mentioned outdated fixtures and issues.
Amenities
7.5
Amenities were generally satisfactory, but there were complaints about certain features not working.
Value for Money
8
Guests generally felt the pricing was good for the provided services.
Food and Beverage
6.5
Limited food options noted, and several guests mentioned unsatisfactory breakfast choices.
Overall Experience
7.5
Most reviews reflect a generally positive stay with some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:14

Property Description

Convenient Location
Situated across from Canada Olympic Park and along the Trans-Canada Highway, the Sandman Hotel and Suites Calgary West offers a prime location for both leisure and business travelers.

Dining Options
Indulge in a variety of dining choices with breakfast, lunch, and dinner available at the on-site Dennys 24-hour restaurant. For a more relaxed setting, Bar One Urban Lounge offers cocktails and snacks to unwind after a busy day.

Relaxation and Fitness
Take advantage of the indoor pool and hot tub for a rejuvenating experience, or stay active at the fitness centre available to all guests.

Experience comfort, convenience, and relaxation at Sandman Hotel and Suites Calgary West. Book now for an unforgettable stay.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

7.5
Based on 1023 reviews
Cleanliness: 7
Service: 8
Location: 8
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 6.5
Overall Experience: 7.5
J
Jane • extended_group • gb
10
Great option if you are heading out of Calgary towards Banff.
Pros:

This is a great location if you are heading out of Calgary in the direction of Banff. We decided to stay here rather than at the airport and therefore cut 25 minutes off our journey to Banff the next morning.
The staff were helpful with our questions.

Cons:

It was all good for what we needed, which was a quick overnight stopover.

2026-05-31 • via Nuitee
E
Erin • solo_traveller • ca
8
2026-05-28 • via Nuitee
M
Martial • couple • nc
10
2026-05-26 • via Nuitee
S
stanley • couple • ca
9
room great but lacks proper instructions for use of tub.
Cons:

The to lit didn't flush later in evening. No help from desk. No hand rails on tub. Fell and required hospital visit. This may result in lawsuit.

2026-05-25 • via Nuitee
V
valerie • solo_traveller • ca
8
2026-05-24 • via Nuitee
B
Bresciani • extended_group • ca
8
2026-05-22 • via Nuitee
C
Catherine • couple • ca
8
2026-05-17 • via Nuitee
S
ShirleyRobert • couple • ca
9
2026-05-15 • via Nuitee
X
Xerxes • family_with_children • ca
5
I think it is a bit pricy for the facilities that the hotel has.
Pros:

The area was conducive for people going to events in Winsport.

Cons:

Old equipment. The toilet seat is yellowish already. The shower gel, soap and lotion are so tiny.

2026-05-12 • via Nuitee
R
Randy • family_with_children • ca
9
Pros:

The renovations have been well done. Coffee in the morning in the lobby. Nice ice water stations available 24/7. Good parking. All around A Class Act great value for the money

Cons:

Sad to see the homeless people outside asking for money in the back parking lot. Nothing the Hotel can actually do about that

2026-05-12 • via Nuitee
B
Bertrand • solo_traveller • ca
9
2026-05-08 • via Nuitee
H
Heloise • couple • ca
4
Cons:

Room were not cleaned even though asked for a clean
On arrival no luggage trolleys available which is not the issue but the absolute lack of interest from staff to try and assist with obtaining a trolley

2026-05-04 • via Nuitee
S
sveistrup • couple • ca
9
We have been here before, and will indeed return.
Pros:

We arrived late and were welcomed by very friendly staff. It was great we could still have a meal at Denny's open 24 hrs.

Cons:

The weather............It was snowing and cold in Calgary.

2026-04-30 • via Nuitee
D
Dawn • family_with_children • ca
6
Descent staff is amazing
Pros:

Location is amazing for us and where we have to go

Cons:

The shower sucks

2026-04-27 • via Nuitee
T
Tracie • family_with_children • ca
10
2026-04-26 • via Nuitee
J
Julie • solo_traveller • ca
3
This hotel is meh...
Pros:

It's was really close to the Winsport. The layout of the loft room was cool.

Cons:

The room was FREEZING no matter how many times I turned the heat on. My daughter wanted to take a bath but the tub was stained and gross looking.

2026-04-25 • via Nuitee
H
Heather • family_with_children • gb
5
Pros:

It was ok

Cons:

it was just ok- nothing special

2026-04-24 • via Nuitee
C
Cindy • family_with_children • ca
9
My stay was great
Pros:

Location to the Olympic park venue

Cons:

The bed hurt my back

2026-04-19 • via Nuitee
T
Trepanier • solo_traveller • ca
9
Staff were helpful and efficient, room was good
Pros:

Clean and good location for us

Cons:

Nothing

2026-04-16 • via Nuitee
M
Megan • solo_traveller • ca
10
Pros:

The lady at the front desk really made it a great experience. She upgraded our room to accommodate us all better to be more comfortable.

Cons:

Nothing I didn't like.

2026-04-12 • via Nuitee