Sandman Hotel & Suites Calgary West

Hotels
Sandman Hotel Group
7.5 (1036 reviews)
125 Bowridge Drive Northwest , Calgary , ca

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Issues with night shift service
Problems with room assignments and amenities

Categories

Cleanliness
7
Many comments praise the cleanliness, but some mentioned issues, impacting the overall sentiment.
Service
8
Overall positive mentions of staff friendliness, though there was a negative experience with a night shift clerk.
Location
8
Location was convenient for guests, with proximity to needed amenities.
Room Quality
7.5
Rooms noted for comfort and cleanliness, but some mentioned outdated fixtures and issues.
Amenities
7.5
Amenities were generally satisfactory, but there were complaints about certain features not working.
Value for Money
8
Guests generally felt the pricing was good for the provided services.
Food and Beverage
6.5
Limited food options noted, and several guests mentioned unsatisfactory breakfast choices.
Overall Experience
7.5
Most reviews reflect a generally positive stay with some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:14

Property Description

Convenient Location
Situated across from Canada Olympic Park and along the Trans-Canada Highway, the Sandman Hotel and Suites Calgary West offers a prime location for both leisure and business travelers.

Dining Options
Indulge in a variety of dining choices with breakfast, lunch, and dinner available at the on-site Dennys 24-hour restaurant. For a more relaxed setting, Bar One Urban Lounge offers cocktails and snacks to unwind after a busy day.

Relaxation and Fitness
Take advantage of the indoor pool and hot tub for a rejuvenating experience, or stay active at the fitness centre available to all guests.

Experience comfort, convenience, and relaxation at Sandman Hotel and Suites Calgary West. Book now for an unforgettable stay.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

7.5
Based on 1036 reviews
Cleanliness: 7
Service: 8
Location: 8
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 6.5
Overall Experience: 7.5
M
Megan couple ca
8
2026-06-19 via Nuitee
S
Soonoak family_with_children us
7
Pros:

security-level access limit via room key

Cons:

price
Lobby was small and felt very crowed.
Waiting time at the guest register station was long.
Narrow driveway, parking lot, and many turn on street to get to the hotel.

2026-06-19 via Nuitee
J
Jeshiah couple ca
10
2026-06-18 via Nuitee
R
Robert and Karen solo_traveller gb
10
Excellent stay
Pros:

Excellent staff. Room was clean modern and well equipped.
Plenty of USB points for charging phones etc
Great value for money.

2026-06-18 via Nuitee
S
Susan couple ca
8
Very good stay & convenient access to highway to Banff
Pros:

Clean, quiet, friendly staff, Denny’s restaurant

Cons:

Not enough counter space in bathroom

2026-06-16 via Nuitee
J
johnson couple us
10
Relaxing, great amenities, and location. Try the farmers market for some good eats.
Pros:

N/A

2026-06-16 via Nuitee
B
Benjamin couple ca
7
Close to the highway and easy to get to things.
Pros:

Clean, great location for what we were doing

Cons:

Pillows were very thick and a little uncomfortable

2026-06-15 via Nuitee
P
Peter couple au
7
2026-06-15 via Nuitee
S
Samantha couple ca
10
2026-06-14 via Nuitee
F
Francis solo_traveller ca
7
A fine hotel, but falls short in the awkward AC controls. Very awkward for an older person.
Pros:

Fine breakfast. Great bath. Quiet. Handy parking.

Cons:

Heater/AC controls hard to see and use at near floor level esp. for elderly person. Need a remote and instruction. No reading lamp by couch and bedside lamp inadequate. Irving board had lumpy, I'll fitting cover. Awkward.

2026-06-13 via Nuitee
F
Francis couple gb
8
Very good.
2026-06-12 via Nuitee
S
SUZUKI extended_group jp
9
2026-06-11 via Nuitee
A
Ammad family_with_children ca
9
2026-06-02 via Nuitee
J
Jane extended_group gb
10
Great option if you are heading out of Calgary towards Banff.
Pros:

This is a great location if you are heading out of Calgary in the direction of Banff. We decided to stay here rather than at the airport and therefore cut 25 minutes off our journey to Banff the next morning.
The staff were helpful with our questions.

Cons:

It was all good for what we needed, which was a quick overnight stopover.

2026-05-31 via Nuitee
E
Erin solo_traveller ca
8
2026-05-28 via Nuitee
M
Martial couple nc
10
2026-05-26 via Nuitee
S
stanley couple ca
9
room great but lacks proper instructions for use of tub.
Cons:

The to lit didn't flush later in evening. No help from desk. No hand rails on tub. Fell and required hospital visit. This may result in lawsuit.

2026-05-25 via Nuitee
V
valerie solo_traveller ca
8
2026-05-24 via Nuitee
B
Bresciani extended_group ca
8
2026-05-22 via Nuitee
C
Catherine couple ca
8
2026-05-17 via Nuitee