Holiday Inn Express & Suites Bradley Airport by IHG

Hotels
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Holiday Inn Express
8.5 (973 reviews)
600 Spring Street , Windsor Locks , us
+18603866300

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Good shuttle service
Cons:
Housekeeping issues
Limited dining options
Noisy heater
Too cold pool

Categories

Cleanliness
8.33
Room cleanliness is noted as very good, but there were complaints about housekeeping and cleanliness issues during the stay.
Service
9.3
Front desk staff were described as friendly and efficient, providing good service overall.
Location
8.84
Convenient location close to the airport with easy shuttle service.
Room Quality
8.79
Rooms were described as nice sized and quiet, contributing positively to the experience.
Amenities
7.82
Highlighted need for better pool maintenance and more consistent housekeeping services.
Value for Money
8.28
General value perceived positively, but some complaints about amenities not meeting expectations.
Food and Beverage
7.33
Breakfast options noted to be below standard compared to overall expectations.
Overall Experience
9.3
Overall impression is mostly positive, with many expressing a willingness to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:45

Property Description

Convenient Location and Transportation
This hotel offers 24-hour shuttle service to Bradley Airport, just 1 mile away, and is a short 20-minute drive from Hartford city centre.

Relaxing Amenities
Enjoy the indoor pool and stay connected with free Wi-Fi in every room. Each room also includes a flat-screen TV, microwave, refrigerator, and coffee-making facilities for your convenience.

Fitness and Business Facilities
Keep up with your workout routine in the on-site fitness room, and take advantage of the business centre for any work needs. Start your day right with a complimentary continental breakfast.

Book your stay at the Holiday Inn Express & Suites Bradley Airport for a seamless travel experience and a comfortable stay.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests are subject to availability upon check-in. Additional charges may apply.

Please note that free parking is available to guests only during their stay at the Holiday Inn Express & Suites Bradley Airport. Parking is available for a fee at other times.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 973 reviews
Cleanliness: 8.33
Service: 9.3
Location: 8.84
Room Quality: 8.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.33
Overall Experience: 9.3
W
Will • couple • us
10
2026-07-03 • via Nuitee
K
Kendra • couple • us
9
2026-07-03 • via Nuitee
P
Peggy • solo_traveller • us
10
2026-07-02 • via Nuitee
A
Andrea • solo_traveller • us
10
Excellent Experience
Pros:

Clean, comfortable, great amenities. Friendly staff.

Cons:

Road noise.

2026-07-02 • via Nuitee
S
Stephen • couple • us
9
2026-06-29 • via Nuitee
S
Stacey • family_with_children • us
8
Pros:

Nice gym

Cons:

The pool wasn’t heated

2026-06-29 • via Nuitee
A
Alessandro • family_with_children • it
9
2026-06-28 • via Nuitee
A
Angelina • couple • us
8
Pretty good experience
Pros:

It was nice and clean and up to par plus the employees were kind and helpful. It was also super close to the stadium we were going to and also nearby food and beverage stores

Cons:

We had to get the ADA room since it was the only room left and it happened to be right near the pool and entrance which is nearby a main road as well so it was noisy and a little hard to stay asleep in the early morning but other than that it was a nice stay and I’d choose that location again in the future just preferably a different room

2026-06-24 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-06-21 • via Nuitee
G
Ginny • couple • us
5
I would try to find somewhere else. Location ok. Breakfast not ao good. Could improve cleanliness.
Pros:

Easy to find.

Cons:

Not up to cleanliness standards.

2026-06-18 • via Nuitee
D
Daniel • extended_group • us
10
2026-06-15 • via Nuitee
K
Kurt • couple • us
2
Stay away!
Cons:

Sketchy. Weed smoking in the parking lot. Party noise. Dirty hotel and room. Tired and beaten up furnishings. Old thread bare towels. Just awful. Way overpriced!

2026-06-14 • via Nuitee
A
Alexander • solo_traveller • us
8
quick, but okay
Pros:

it was fine, but nothing special.

Cons:

room is under lit

2026-06-05 • via Nuitee
H
Helen • couple • us
8
Convenient band worked for us close to airport
Pros:

Nice gentlemen checked us in.. convenient

Cons:

Worn out…

2026-06-04 • via Nuitee
P
Pamula • couple • us
10
2026-06-03 • via Nuitee
B
Beverly • solo_traveller • us
5
Didn’t feel safe
Pros:

Close to BDI

Cons:

Questionable lodgers.

2026-05-27 • via Nuitee
M
Maryann • couple • us
7
It was fine for one night
Pros:

The location

Cons:

Rooms Need to be updated. Very drab. The bed was comfortable. The staff were very very nice.

2026-05-27 • via Nuitee
D
Daniel • solo_traveller • us
9
2026-05-26 • via Nuitee
D
Donna • couple • us
10
Nice place to stay
Pros:

It was extremely clean. The staff was very friendly and the gentleman working the breakfast was great. He made sure the food was filled at all times and the tables were cleaned after each guest. Great job!

Cons:

While the coffee in the lobby was very good, it would have been nice to have a coffee maker in the room. Also while I am not one to constantly look in a mirror, it would have been nice to have a good size mirror in the room other then just the one over the sink.

2026-05-24 • via Nuitee
M
Michele • family_with_children • us
7
A good experience
Pros:

Breakfast was good we had little time as we were rushing. I always wish American hotels could do like European and not use disposable cutlery and plates etc. it seems so wasteful.

Cons:

It was good for our very short stay

2026-05-20 • via Nuitee