Holiday Inn Express & Suites Bradley Airport by IHG

Hotels
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Holiday Inn Express
8.5 (961 reviews)
600 Spring Street , Windsor Locks , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Good shuttle service
Cons:
Housekeeping issues
Limited dining options
Noisy heater
Too cold pool

Categories

Cleanliness
8.33
Room cleanliness is noted as very good, but there were complaints about housekeeping and cleanliness issues during the stay.
Service
9.3
Front desk staff were described as friendly and efficient, providing good service overall.
Location
8.84
Convenient location close to the airport with easy shuttle service.
Room Quality
8.79
Rooms were described as nice sized and quiet, contributing positively to the experience.
Amenities
7.82
Highlighted need for better pool maintenance and more consistent housekeeping services.
Value for Money
8.28
General value perceived positively, but some complaints about amenities not meeting expectations.
Food and Beverage
7.33
Breakfast options noted to be below standard compared to overall expectations.
Overall Experience
9.3
Overall impression is mostly positive, with many expressing a willingness to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:45

Property Description

Convenient Location and Transportation
This hotel offers 24-hour shuttle service to Bradley Airport, just 1 mile away, and is a short 20-minute drive from Hartford city centre.

Relaxing Amenities
Enjoy the indoor pool and stay connected with free Wi-Fi in every room. Each room also includes a flat-screen TV, microwave, refrigerator, and coffee-making facilities for your convenience.

Fitness and Business Facilities
Keep up with your workout routine in the on-site fitness room, and take advantage of the business centre for any work needs. Start your day right with a complimentary continental breakfast.

Book your stay at the Holiday Inn Express & Suites Bradley Airport for a seamless travel experience and a comfortable stay.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests are subject to availability upon check-in. Additional charges may apply.

Please note that free parking is available to guests only during their stay at the Holiday Inn Express & Suites Bradley Airport. Parking is available for a fee at other times.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 961 reviews
Cleanliness: 8.33
Service: 9.3
Location: 8.84
Room Quality: 8.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.33
Overall Experience: 9.3
B
Beverly • solo_traveller • us
5
Didn’t feel safe
Pros:

Close to BDI

Cons:

Questionable lodgers.

2026-05-27 • via Nuitee
M
Maryann • couple • us
7
It was fine for one night
Pros:

The location

Cons:

Rooms Need to be updated. Very drab. The bed was comfortable. The staff were very very nice.

2026-05-27 • via Nuitee
D
Daniel • solo_traveller • us
9
2026-05-26 • via Nuitee
D
Donna • couple • us
10
Nice place to stay
Pros:

It was extremely clean. The staff was very friendly and the gentleman working the breakfast was great. He made sure the food was filled at all times and the tables were cleaned after each guest. Great job!

Cons:

While the coffee in the lobby was very good, it would have been nice to have a coffee maker in the room. Also while I am not one to constantly look in a mirror, it would have been nice to have a good size mirror in the room other then just the one over the sink.

2026-05-24 • via Nuitee
M
Michele • family_with_children • us
7
A good experience
Pros:

Breakfast was good we had little time as we were rushing. I always wish American hotels could do like European and not use disposable cutlery and plates etc. it seems so wasteful.

Cons:

It was good for our very short stay

2026-05-20 • via Nuitee
J
Jason • couple • us
8
2026-05-14 • via Nuitee
S
Sandy • solo_traveller • us
7
Pros:

Convenient to airport

Cons:

Pillows are terrible. Couldn't go to sleep they are so hard. They gave me a headache.

2026-05-12 • via Nuitee
A
Alberto • solo_traveller • us
10
Well Maintained Recently Renovated Property
Pros:

I like the HI Express modern look; the walk-in shower stall; the laminate floors; the desk and the long bench-like extension for placing opened luggage; the bathroom fixtures are excellent; also, the Airway eatery, within approx 200 yds walking distance (I had returned my rental car before checking in), provided an excellent hamburger with fires, in a clean comfortable friendly environment;

Cons:

No dislikes at this property;

2026-05-11 • via Nuitee
B
Bonita • solo_traveller • us
9
Good reasonably priced stay for one night
Pros:

Very convenient to the airport. Decent breakfast. Quiet

Cons:

Noisy before 6 pm because of remodeling. The remodeling needed to be done as it was a little out dated.

2026-05-06 • via Nuitee
J
Jennifer • couple • us
5
Not worth it
Pros:

It’s Holiday Inn Express by the airport. People aren’t staying there for “the property.” There’s nothing to like other than it’s close to the airport.

Cons:

309.00 for one night - it’s only a Holiday Inn Express. Rooms are way too bright. Couldn’t sleep because of all of the light. Next time I’ll get up at 3:00 am instead.

2026-05-04 • via Nuitee
K
Kurt • couple • us
8
We had a comfortable stay after waiting too long for a ride.
Pros:

The bed was comfortable and the property is pet free. It was very convenient to the airport.

Cons:

The shuttle service that they contracted out was not picking up hotel guests. We waited for at least a half hour, while full vans drove by. Other guests were waiting even longer. The drivers were only picking up people who needed to collect their cars.

2026-05-02 • via Nuitee
W
William • extended_group • us
10
Pros:

Very clean and comfortable

2026-05-01 • via Nuitee
P
Peter • couple • us
9
Would definitely stay there again.
Pros:

Very clean, rooms were large with plenty of room. Only a 7 minute drive to the airport. Front desk staff very nice and accommodating.

2026-04-29 • via Nuitee
R
Robert • couple • us
8
Pros:

The front desk young man was so efficient,welcoming and helpful.

2026-04-27 • via Nuitee
G
Gina • solo_traveller • us
10
2026-04-19 • via Nuitee
E
Edward • couple • us
10
2026-04-19 • via Nuitee
F
figueroa • family_with_children • us
10
My family enjoyed their stay as well as the good breakfast and cool pool!
Pros:

Respectful staff, good quality of comfort and hospitality.

2026-04-16 • via Nuitee
T
Terri • couple • us
10
I wouldn’t stay here again
Pros:

Easy to get to

Cons:

Beds were horrible

2026-04-13 • via Nuitee
N
Nancy • solo_traveller • us
10
2026-04-10 • via Nuitee
V
Vivian • couple • us
10
2026-04-10 • via Nuitee