Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Great food
Cons:
Issues with one bartender
Busy spa area in the evening

Categories

Cleanliness
9.04
Overall positive sentiment highlighted the cleanliness and hygiene.
Service
9.51
Staff were described as friendly and helpful, with one negative comment about a bartender.
Location
9.55
Many reviews praised the beautiful views and excellent location.
Room Quality
9
Guests appreciated the spacious and beautiful rooms.
Amenities
8.53
Good amenities mentioned, though a few issues noted in the spa area.
Value for Money
9.19
Overall satisfaction with services received for the price.
Food and Beverage
9.54
Exceptional breakfast and food quality received high praise.
Overall Experience
9.21
Guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Serenity by the Sea

Breathtaking Views: Enjoy stunning panoramic sea views from the comfort of your balcony at Royal Neptun Hotel Dubrovnik.

Luxurious Amenities: Indulge in plush bathrobes, slippers, and toiletries in the modern private bathrooms, and unwind with satellite TV and free WiFi.

Relaxation and Recreation: Take a dip in the outdoor swimming pools overlooking the Adriatic Sea, savor Mediterranean cuisine by the water, and pamper yourself with spa treatments and massages on-site.

Experience tranquility and luxury at Royal Neptun Hotel Dubrovnik. Book now for an unforgettable seaside getaway.

Important information:

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

Please note that guests may be assigned a different room type during periods of limited availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, Dec 31, 2026
Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, Dec 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DBV

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 5896 reviews
Cleanliness: 9.04
Service: 9.51
Location: 9.55
Room Quality: 9
Amenities: 8.53
Value for Money: 9.19
Food and Beverage: 9.54
Overall Experience: 9.21
S
Saad Fazal family_with_children us
10
It was a wonderful stay! This is a best resort!
Pros:

Best ever breakfast! Super friendly staff!

Cons:

I liked everything!

2026-06-20 via Nuitee
M
Mete couple tr
9
great sunset
Pros:

the view and the sea

Cons:

too noisy, ok food and drinks, average service, no late check out options

2026-06-20 via Nuitee
A
Anne couple ch
10
2026-06-20 via Nuitee
P
Pinzhuo extended_group cn
9
2026-06-19 via Nuitee
M
Matthias family_with_children at
8
2026-06-19 via Nuitee
N
Niina family_with_children fi
9
2026-06-19 via Nuitee
S
Sinazo solo_traveller za
10
2026-06-18 via Nuitee
G
Georges couple sa
10
2026-06-18 via Nuitee
E
Emma couple gb
9
2026-06-17 via Nuitee
N
Natalia solo_traveller ar
10
Si no era tan lejos volveriamos seguro
Pros:

Es muy buen complejo para disfrutar de la playa.muy buenos restorantes.imperdibles vistas de atardecer.

Cons:

El precio un poco elevado.habitacion es chica.restorante la vista no nos gusto.otros tres son muy buenos

2026-06-17 via Nuitee
N
NANAKA solo_traveller jp
10
とても素敵
Pros:

最高の経験でした。清潔で何より窓から景色が素晴らしい!

Cons:

洗面器の流れが悪かったくらいかな

2026-06-17 via Nuitee
C
Claudia R N couple br
10
Lugar lindo
Pros:

As piscina são lindas

Cons:

Da cama, baixa e mole. Desconforto

2026-06-16 via Nuitee
B
Balog couple hu
10
2026-06-16 via Nuitee
F
Fondin family_with_children fr
9
Séjour parfait en dehors des restaurants ;-)
Pros:

Hôtel très agréable situé face à la mer - confort et propreté - personnel disponible et serviable - petit déjeuner très bien - piscines et espace bien-être très appréciables - bien desservi par des bus toutes les 10mns

Cons:

Seul bémol: les restaurants. Ils sont suffisamment nombreux mais ne sont pas top: le rapport qualité / prix n'est pas ok. Je conseille de dîner à l'extérieur. Il y a beaucoup de restaurants avec des meilleurs produits et moins chers.

2026-06-16 via Nuitee
B
Barbora solo_traveller cz
10
2026-06-16 via Nuitee
H
hannah couple gb
8
Great stay, very clean with great facilities and brilliant location - on 20 min bus ride to the Old Town.
Pros:

Location and facilities

Cons:

Nothing

2026-06-16 via Nuitee
A
Agnieszka family_with_children pl
9
Pros:

Śniadania wyśmienite ,restauracje oferują bardzo dobre jedzenie (dodatkowo płatne), czystość w pokojach, hotelu jak i na zewnątrz, polecam wynajecie łodzi i opłyniecie wysp

Cons:

Wymeldowanie z hotelu - dodatkowy stres chciano mnie skasować dwukrotną cenę za pobyt ...

2026-06-15 via Nuitee
P
Philipp solo_traveller de
9
Pros:

Sehr gute Lage direkt am Meer. Aber kein schöner Strand (was uns nicht gestört hat). Die Bushaltestelle ist ebenfalls sehr dicht (max 5 Minuten zu Fuß), die Linie 6 fährt von dort alle 15 Minuten in die Altstadt.
Frühstück sowie Service beim Frühstück hervorragend. Frühstück auf schöner Terrasse mit Blick auf das Meer. Weiterer Vorteil ist, dass man auch die Einrichtungen der anderen Royals Hotels nutzen darf, sehr zu empfehlen ist hier z. B. die Sky Lounge mit tollem Infinity Pool und Blick auf den Sonnenuntergang. Zimmer sauber und bequem.

Cons:

Was gar nicht ging und ein negativer Wehrmutstropen war: Wir hatten einen Tagesausflug nach Mostar schon um 6 Uhr und hatten am Vortag daher eine Frühstücksbox zum Mitnehmen bestellt. Sowas habe ich schon etliche Male in unterschiedlichsten Ländern und Hotels in Anspruch genommen. Doch diese Frühstücksbox war leider ein schlechter Witz und wirklich die schlechteste, die ich jemals hatte: Ein Apfel, eine Safttüte, ein Wasser und eine Nusstüte. Sonst nix: kein Toast oder Brötchen, kein Sandwich, kein Croissant. Wir mussten dann im Bus leider hungern und uns später etwas zukaufen. Wir haben also im Ergebnis 1x kein Frühstück erhalten.

Zimmer waren auch etwas hellhörig. Wir haben alle Nächte mit Ohrenstöpsel geschlafen, da die Nachbarn sehr laut waren.

2026-06-15 via Nuitee
J
Julien extended_group fr
9
2026-06-15 via Nuitee
M
magdalena solo_traveller at
9
Cons:

Kleiner Indoor Swimmingpool

2026-06-15 via Nuitee