The Windsor Hotel by Hoco Hotels Collection

Hotels
7.8 (469 reviews)
23 Albert Street , Stratford , ca

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Elevator issues
Amenities under renovation

Categories

Cleanliness
7.2
Rooms were clean but there were issues with the bathroom and limited parking.
Service
8.7
Staff were helpful and accommodating, going the extra mile to assist guests.
Location
9.2
Fantastic location within walking distance to various attractions.
Room Quality
7.2
Rooms were described as small and plain, but some guests found them comfortable.
Amenities
6.7
Facilities were under renovation, and important amenities like the elevator and microwave were unavailable.
Value for Money
7.7
Rates did not reflect ongoing renovations and limited amenities, affecting perceived value.
Food and Beverage
7.7
No on-site dining due to renovations; breakfast options were limited.
Overall Experience
8
Overall experience was decent, affected by location but hindered by the condition of facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:21

Property Description

Historic Charm and Modern Comforts
Experience a blend of historic charm and modern comforts at The Windsor Hotel by Hoco Hotels Collection. Built in 1881, our hotel is just steps away from Avon Theater and offers free WiFi in the lobby and public spaces.

Prime Location
Conveniently located within 1.5 km of Stratford Festival Theatre and 300 metres of Studio Theatre, our hotel is the perfect choice for theater enthusiasts. Explore the vibrant cultural scene with Tom Patterson Theatre just 600 metres away.

Cozy Accommodations
Relax in our cozy rooms equipped with flat-screen TVs and private bathrooms. Some units also feature a comfortable seating area, ensuring a pleasant stay for all guests.

Book now and indulge in a delightful stay at The Windsor Hotel by Hoco Hotels Collection.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YKF

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CAD 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for CAD 50 per person per night when using an existing bed.
    People no matter the age stay for CAD 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 469 reviews
Cleanliness: 7.2
Service: 8.7
Location: 9.2
Room Quality: 7.2
Amenities: 6.7
Value for Money: 7.7
Food and Beverage: 7.7
Overall Experience: 8
D
Doris • couple • ca
8
Great location, large comfortable rooms with new amenities and old world charm
Pros:

Fantastic location in downtown Stratford. Newly renovated with modern amenities and still keeping the architectural charm

Cons:

Limited parking

2026-06-06 • via Nuitee
T
Trevor • couple • ca
8
Very comfortable
Pros:

Excellent. Very good variety of breakfast foods

Cons:

Rooms and bathrooms were on the smaller size but suited us fine. I suppose that smaller rooms comes with an hotel built nearly 150 yrs ago.

2026-06-04 • via Nuitee
T
Thomas • couple • us
8
2026-06-03 • via Nuitee
S
Sal • couple • ca
4
I got locked out of the hotel after an early morning walk
Pros:

bed was cozy

Cons:

room and hotel was dated, parking was far away

2026-06-01 • via Nuitee
Q
Que Chi • couple • ca
9
2026-06-01 • via Nuitee
S
Sandra • family_with_children • ca
9
I enjoyed my stay!
Pros:

Close to theatres and great restaurants.

Cons:

Breakfast offered was ok but was expecting some hot choices!

2026-05-30 • via Nuitee
R
RAFFI SERAB • couple • ca
6
Convenient
Cons:

Floors in the room were not very clean.

2026-05-30 • via Nuitee
H
helen • couple • ca
8
Loved the people loved the dream
Pros:

It is a hotel in motion to become something special

Cons:

Continental breakfast was poor

2026-05-28 • via Nuitee
N
Norman • couple • ca
1
Horrible
Pros:

Horrible experience.

Cons:

Better service.

2026-05-27 • via Nuitee
P
Patrick • couple • us
8
Pros:

Location

2026-05-23 • via Nuitee
R
Riddhi • solo_traveller • in
10
Excellent
Pros:

The nook corner

2026-05-22 • via Nuitee
J
James • couple • ca
6
I liked most of the concept and may return but only if I have a parking spot and the food and bevera
Pros:

I liked the concept but the Hotel is not completely open. The dining area just started serving a continental breakfast 2 weeks ago. The bar and restaurant are still awaiting a Liquor license. Good Location. I think they are trying but at the present time they are lacking.

Cons:

Parking is Horrible they only have 8 parking spots which apparently you must reserve THIS IS NOT MADE CLEAR IN THE BOOKING INFO. If you do not get one of the spots then your parking is a city lot a good12 minute walk away. They did not have any Handicap Parking spots.

2026-05-21 • via Nuitee
C
Christine • couple • ca
9
Lovely hotel close to everything
Pros:

Clean and comfortable, close to theatres and shops.

Cons:

Having to pay extra for parking

2026-05-19 • via Nuitee
M
mark • couple • ca
8
Very friendly staff and owners
Pros:

Walking distance to restraunts and shopping

Cons:

paid parking

2026-05-18 • via Nuitee
B
Ben • solo_traveller • ca
10
Pros:

The hotel was close to everything.
The staff was super.
The restaurant was authentic Italian and the service was excellent.

Cons:

The parking lot was was a 5 min walk down the street.
The bathroom was a bit small.

2026-05-17 • via Nuitee
A
Antony • couple • ca
10
Excellent location and very helpful staff for enjoying both the theatre and the downtown charm of Stratford.
Pros:

Location and comfort

Cons:

Bathroom was dated

2026-05-15 • via Nuitee
S
Sparrow • solo_traveller • ca
10
Pros:

Well located clean

Cons:

The curtains should be long to cover the windows sow they would completely darkened the room and the plumbing should be checked the faucet in are room was loose the drain in the sink was slow to drain

2026-05-12 • via Nuitee
M
Michelle • solo_traveller • ca
8
Pros:

The rooms are cute and cozy . I liked the price .

Cons:

no elevator , Reno's

2026-05-12 • via Nuitee
D
Dave • solo_traveller • ca
6
2026-05-11 • via Nuitee
C
Clipperton • solo_traveller • ca
8
2026-05-10 • via Nuitee