Hotel Windsor

Hotels
7.2 (266 reviews)
Rua das Hortas 4C , Funchal , pt
+351 291 233 081

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Good breakfast variety
Polite staff
Cons:
Poor cleanliness
Outdated rooms
High price for quality

Categories

Cleanliness
6.28
The cleanliness was criticized in a review regarding the bathroom not being clean.
Service
8.25
Service was generally described positively with mention of polite staff.
Location
8.79
Location was frequently praised as being central and convenient.
Room Quality
6.24
Several comments indicated rooms were outdated and not luxurious.
Amenities
6.77
Basic amenities received mixed feedback, with some complaining about noise.
Value for Money
6.23
Value for money was cited as poor several times in reviews.
Food and Beverage
8.28
Positive remarks about breakfast quality and variety.
Overall Experience
6.75
Mixed sentiments overall, with some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:20

Property Description

Modern Rooms with City Views
Experience the charm of Funchal at the recently-renovated 4-star Hotel Windsor. Our modern rooms, decorated in neutral tones with wooden furniture, offer a comfortable stay with stunning city views.

Rooftop Oasis
Relax and unwind at our rooftop bar, solarium, and outdoor pool overlooking the bustling city center. Enjoy refreshing drinks by the poolside or savor Madeiran dishes at our hotel restaurant.

Prime Location
Conveniently situated in the heart of Funchal, Windsor Hotel is just a stone's throw away from Funchal's cathedral, traditional market, and Old Town. Explore nearby attractions like Santa Clara Monastery, Monte Palace tropical garden, and the Atlantic Ocean—all within walking distance.

Book your stay at Hotel Windsor now for an unforgettable experience in Funchal!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 6.50 per person per night when using an available cot.
    People no matter the age stay for € 13 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 266 reviews
Cleanliness: 6.28
Service: 8.25
Location: 8.79
Room Quality: 6.24
Amenities: 6.77
Value for Money: 6.23
Food and Beverage: 8.28
Overall Experience: 6.75
M
Maryline • solo_traveller • pt
4
Preço alto para qualidade apresentada
Pros:

Da localização e dos empregados.

Cons:

Não há isolação ao barulho da rua.
Não há qualquer sombra na parte das espreguiçadeiras.
Pouca luz na parte da banheira, sem falar que está última é estreita e com cortina.
O pequeno almoço é muito "pobre" para um 4*, pedi as 8h00 da manhã se podiam repor os croissants porque vi nas mesas e o empregado respondeu que não há reposição, impensável para o preço que pagamos.
O Ano passado estive num hotel no Funchal 3* bem melhor e bem mais económico...Não voltarei para este hotel.

2026-07-15 • via Nuitee
J
Ján • solo_traveller • sk
7
2026-07-13 • via Nuitee
K
Kfir • solo_traveller • il
1
Pros:

Location

Cons:

Disgusting beds, bathroom, floors, baths, food, smell, AC, old electronics.

2026-07-10 • via Nuitee
I
Igor • solo_traveller • fr
7
Pros:

Розміщення в центрі міста та наявність басейна

Cons:

Готель не відповідає 4 зіркам, біля нашого номера на 5 поверсі відчувався їдкий запах від сигарет. Чек аут був раніше сніданку, тож ми попросили зазделегідь про ланч бокси. Нам їх приготували, але це був пісний хліб з сиром та сочок.
Другий тримісний номер на 4 поверсі. Вікна в номері виходили в стіну другого будинку, замість трьох повноцінних односпальних ліжок, було тільки 2 та значно менша кушетка.

2026-07-09 • via Nuitee
E
Eugene • family_with_children • us
10
Great location, convenient accommodation, friendly service
Pros:

Central location with parking, close to everything, great breakfast, attentive and helpful staff.

Cons:

Nothing

2026-07-01 • via Nuitee
A
Antonia Maria • couple • es
9
Muy buena experiencia
Pros:

La amabilidad del personal, desayuno y la ubicación.

2026-06-29 • via Nuitee
P
Paula • couple • pt
5
Pros:

Simpatia da recepcionista

Cons:

Comodaçoes já precisam de melhoramentos, WC muito velho, cama pouco cómoda

2026-06-27 • via Nuitee
M
Miguel • family_with_children • pt
7
Good hotel to stay at Funchal’s city center, very friendly staff
Pros:

Close to city center, parking and friendly staff.

Cons:

Old hotel needing renovation

2026-06-26 • via Nuitee
M
maria • couple • pt
8
2026-06-25 • via Nuitee
T
thierry • solo_traveller • fr
7
4 étoiles , oui mais d’il y a 30 ans
Pros:

Bonne situation
Rooftop agréable

Cons:

Chambre étroite
Un frigo top qui traîne au milieu du oassage car pas d'emplacement pour l encastrer
2 lits jumeaux pour remplacer la chambre avec grand lit réservée
Lits avec ressorts qui grincent abominablement

2026-06-23 • via Nuitee
C
Chrissy Garel • solo_traveller • cg
6
2026-06-21 • via Nuitee
B
Baldisserotto • solo_traveller • it
5
La posiz
Pros:

La posizione centrale la camera retro

Cons:

Ristrutturare le camere

2026-06-19 • via Nuitee
F
Federico • solo_traveller • it
4
2026-06-19 • via Nuitee
Z
Zuzanna • couple • pl
8
2026-06-11 • via Nuitee
S
Salome Botha • solo_traveller • za
8
Character
Pros:

Breakfast was good

Cons:

The freezer in room couldn't open.

2026-06-01 • via Nuitee
A
Arnold • couple • gb
7
Pros:

Hotel ok.

Cons:

The hotel was fine. The only exception was that the pool was under renovation during my stay and was unavailable.

2026-05-28 • via Nuitee
M
Martin • couple • be
5
2026-05-23 • via Nuitee
M
Maryline • couple • fr
9
Bien
Pros:

Sa proximité pour le centre ville

2026-05-23 • via Nuitee
E
Enrico • solo_traveller • ch
10
Pros:

Hotel in posizione comoda per il centro città.
La struttura è un po' vecchia ma funzionante.

Cons:

Necessiterebbe di una ristrutturazione mirata.

2026-05-21 • via Nuitee
A
ANGELOV230 • Solo travel • Milan, Lombardy
4
Disappointing 4-star hotel
Pros:

Positive aspects: hotel close to the city centre and to most tourist attractions; quiet hotel

Neutral aspects: room was OK, breakfast was barely OK, staff were OK.

Negative aspects: beds were very short and narrow; poor insulation from outside noise; wall painting was peeling at one corner; uncomfortable shower-in-tub with a curtain that sticked to your body; stale smelling bathroom towels; no coffee/tea making facilities in the room; no electric sockets at the desk (I needed to disconnect one of the bedside lamps to recharge my phone...); no green activities in place.

In short: you pay the price of a full 4-star hotel, and you get the services of a lower-than-average 3-star hotel.

2026-05-17 • via Tripadvisor