Wyndham San Jose Herradura Hotel & Convention Center

Hotels
•
Wyndham Hotels & Resorts
7.4 (281 reviews)
Autopista General Canas, 3 Miles South of Intl Airport, La Asunción, Heredia, 71880 1000 , La Asunción , CR
506-0204-5530610

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Facilities

Fitness facilities
Express check-out
Health club
Guest education on local ecosystems and culture
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Nice lobby appearance
Cons:
Poor cleanliness
Bad service
Outdated rooms
Lack of amenities

Categories

Cleanliness
4.56
The hotel is very poorly maintained and very dirty, with numerous cleanliness issues reported.
Service
7.53
Housekeeping service is poorly managed, with check-in delays and incorrect room assignments.
Location
9.57
Conveniently located near other hotels, but the immediate surroundings could be perceived as unsafe.
Room Quality
5.02
Rooms are old, poorly maintained, with multiple complaints about the vents, plumbing, and general upkeep.
Amenities
7.05
Limited amenities available; requests for additional items were denied.
Value for Money
9.01
Paid for the room in advance, but faced multiple issues, affecting perceived value.
Food and Beverage
7.56
Quattro restaurant receives mixed reviews; no direct comments from the reviewer.
Overall Experience
8.93
Overall experience is negative based on multiple cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:43

Property Description

Experience a vibrant getaway at the Wyndham San Jose Herradura Hotel & Convention Center, where luxury meets fun in La Asunción.

Endless Entertainment
Dive into excitement with our casino, or relax in one of three stunning outdoor swimming pools and five soothing hot tubs. Enjoy complimentary Wi-Fi throughout the property and unwind with our convenient concierge services.

Delectable Dining
Savor the flavors of Latin American cuisine at Quattro, our exquisite on-site restaurant, or stay in and indulge in our room service. With a coffee shop and a lively bar/lounge, dining options are limitless.

Seamless Accommodation & Events
Retreat to one of our 229 elegantly air-conditioned rooms, featuring Select Comfort beds for restful sleep. Planning an event? Utilize our expansive conference center and 15 meeting rooms equipped to meet all your needs.

Don't miss out—book your stay today and experience the ultimate in hospitality!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • A car is required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

  • General

    Professional property host/manager

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 281 reviews
Cleanliness: 4.56
Service: 7.53
Location: 9.57
Room Quality: 5.02
Amenities: 7.05
Value for Money: 9.01
Food and Beverage: 7.56
Overall Experience: 8.93
H
Heiner • couple • de
7
2026-05-23 • via Nuitee
E
Edmundo • solo_traveller • mx
9
2026-05-23 • via Nuitee
J
Jaime • extended_group • co
8
Pros:

Zonsa humedas y atención

Cons:

La antiguedad de muebles y baño

2026-05-22 • via Nuitee
F
Florangel • family_with_children • cr
10
Comodidad y relax.
Pros:

Nos encanta este hotel! El personal es cálido y servicial. Diego en recepción nos atendió con esmero. El desayuno delicioso y las instalaciones impecables. Mis hijos aman el jacuzzi.

Cons:

NA

2026-05-21 • via Nuitee
K
Kevin • solo_traveller • cr
10
Pros:

La cama y las habitaciones

2026-05-21 • via Nuitee
L
Luis • solo_traveller • es
10
2026-05-19 • via Nuitee
J
jere • solo_traveller • cr
1
Pros:

No me resolvieron. Ya que llame para cambiar mi reserva

2026-05-19 • via Nuitee
R
Ruben • solo_traveller • ar
6
2026-05-19 • via Nuitee
A
Anthony • couple • cr
10
2026-05-19 • via Nuitee
R
Ruben • solo_traveller • ar
6
2026-05-19 • via Nuitee
M
Miriam • family_with_children • us
8
Buen hotel de paso
Pros:

Buena ubicación, desayuno variado y riquísimo. Personal amable y la suite era enorme!
Nada más cruzar la carretera hay un foodcourt que está genial para comer o cenar a buen precio en un lugar agradable

Cons:

Salvo la piscina grande, las demás están muy deterioradas y algo sucias...
El agua de la ducha salía templada pero nunca caliente del todo. Y la bañera hidromasaje estaba descascarillada y algo sucia.

2026-05-18 • via Nuitee
J
Jessica • family_with_children • be
9
2026-05-18 • via Nuitee
A
Andrew • solo_traveller • us
10
ASLJETTSETT
Pros:

I've had a bad experience with Wyndham before in Monterrey Mexico, so was a little skeptical about staying here, but as soon as I walked in I knew this was going to be different, great place, very clean, great staff, everything you would expect and then some, would definitely recommend this hotel

Cons:

It's a great hotel, I was hoping it was a little closer to downtown, but that's my fault for not researching it,,but everything was just a short ride away on uber

2026-05-18 • via Nuitee
A
Alejandra • couple • cr
10
2026-05-18 • via Nuitee
L
Lucy • extended_group • gb
2
2026-05-17 • via Nuitee
G
Gerrit • family_with_children • nl
7
Goed voor een nacht, niet langer
Pros:

In de basis een goed hotel met veel faciliteiten. In de omgeving is weinig tot niks te doen (niks op wandelafstand). De kamers zijn ruim en typische Amerikaanse standaard. Personeel prima en je kan goed parkeren bij het hotel. Dus wanneer je reist met een huurauto een goede optie.

Cons:

Het hotel heeft veel achterstallig onderhoud. Het was ooit een erg mooi hotel, maar in de kamers en rond het zwembad valt dit wel op.

2026-05-17 • via Nuitee
A
Assaf • solo_traveller • il
3
Pros:

Place is very old

Cons:

Place is very old
The rooms are horrible, the shower with no hot water, and no water pressure.
Almost impossible to take a shower.
Breakfast is 20$ per person, not good at all.

2026-05-17 • via Nuitee
A
Alejandro Avilez • solo_traveller • sv
6
Cons:

No había agua caliente

2026-05-15 • via Nuitee
I
Ivania • solo_traveller • cr
1
Falta de consideración con el tiempo del cliente
Pros:

The lobby is the only thing I was able to see

Cons:

They didn’t have water availability that night.
It would be amazing if they notify before my arrival so I could be able to look for another hotel instead of just cancelling and waiting in the lobby while I was so tired

2026-05-15 • via Nuitee
J
JINGFANG • family_with_children • cr
5
2026-05-14 • via Nuitee