Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Comfortable beds
Good value / affordable
Spacious rooms
Often good and varied breakfast
Close to airport and on-site casino
Nice pools/jacuzzis when maintained
Cons:
Hot water problems and low shower pressure
Maintenance issues and mold in pool/areas
Bar limited hours / lack of non-alcoholic options
Towel/amenity shortages and room service/menu errors
Noisy location for some (factory nearby)
Poor pillows
Occasional missing included breakfast on booking

Categories

Cleanliness
6.5
Mixed reports: several guests praise very clean rooms, but multiple complaints about mold, dirty-looking showers and neglected pool areas indicate maintenance and cleanliness lapses.
Service
9
Consistently positive: staff repeatedly described as very attentive, amable and helpful; several guests highlight excellent personal service that improved their stays.
Location
8
Generally favorable: proximity to the airport and on-site attractions (casino) are positives, though some guests found the layout confusing and labyrinthine.
Room Quality
7
Rooms often described as comfortable and spacious with good beds, but recurring issues with showers (no hot water, low pressure), pillows, drains and occasional shortages of amenities.
Amenities
6.5
Pools and jacuzzis are attractive but show maintenance problems (mold, missing fixtures); bar and other amenities had service/stock issues and early closing times for some guests.
Value for Money
8
Frequently noted as good value/affordable luxury for the price; several repeat guests and comments that the hotel is correct for what is charged.
Food and Beverage
7
Breakfast receives mixed feedback—many praise it as varied and delicious, while others reported cold food, menu/pricing errors or missing included breakfast on bookings.
Overall Experience
8
Overall mixed but leaning positive: strong service, good value and comfortable rooms balance maintenance and hot-water issues; many guests would stay again despite shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Luxurious Amenities and Entertainment

Wyndham San Jose Herradura is a haven of luxury, boasting 3 outdoor pools, a casino, and air-conditioned rooms with satellite TV. Guests can unwind in the hot tubs, enjoy private balconies with garden views, and even access a golf course and tennis courts nearby.

Relaxation and Dining Options

From swim-up bars to sun terraces with loungers, the outdoor pools offer the perfect setting for relaxation. Indulge in a variety of cuisines at the hotel's 3 restaurants or sip on cocktails at the fashionable bar.

Convenient Location and Accessibility

Situated just a short drive from Juan Santamaria International Airport and the center of San José, Wyndham San Jose Herradura offers convenience without compromising on luxury. Book your stay now for an unforgettable experience.

Important information:

The property will be undergoing renovations from Mon, Aug 01, 2022 until Monday, Oct 31st, 2022. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 4161 reviews
Cleanliness: 6.5
Service: 9
Location: 8
Room Quality: 7
Amenities: 6.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8
P
Panuncia • family_with_children • cr
9
Pros:

Todo bien

2026-10-31 • via Nuitee
V
Vinicio • solo_traveller • cr
8
2026-10-30 • via Nuitee
G
GAMBOA AVILA • solo_traveller • cr
7
2026-10-30 • via Nuitee
M
Mel1510 • solo_traveller • cr
4
Pros:

El desayuno estaba rico, me hospedé porque estaba en un evento en el hotel, pero tenia mejores recuerdos del hotel.
La cama estaba muy cómoda

Cons:

La ducha no calentó, el baño no bajaba bien. Las instalaciones se ven viejas y algo descuidadas.
El bar no tenia opciones de cervezas sin alcohol, la comida estaba aceptable pero no espectacular.
El aire acondicionado no se pudo ajustar a una temperatura más caliente.

No se si me volvería a hospedar ahi si estoy nuevamente en una actividad en el mismo hotel.

2026-10-30 • via Nuitee
A
Alex • family_with_children • cr
7
Cons:

la ducha - la apariencia sucia, llave raro, la regadera muy abajo para una persona alta, moho en la pared.

2026-10-29 • via Nuitee
J
Jenny • couple • cr
10
Excelente
Pros:

Todo, súper bien atendidos

2026-10-28 • via Nuitee
A
ALEJANDRA • family_with_children • cl
10
Hotel Hermoso
Pros:

El personal del hotel muy amable, todo muy limpio, el desayuno variado y exquisito, las instalaciones hermosas.

2026-10-27 • via Nuitee
P
Patricia • family_with_children • cr
9
Pros:

La habitación muy limpia, la piscina era amplia y el personal muy amable

Cons:

Nos dijeron que el bar cerraba a las 10. Fuimos a las 9 y nos dijeron que ya estaba cerrado

2026-10-27 • via Nuitee
L
luis miguel • couple • cr
7
Amables sin agua caliente
Pros:

El personal muy atento y dispuesto a escuchar

Cons:

En las habitaciones no hay agua caliente lo reporte y me dijeron en 5 min se normaliza y no sucedió

2026-10-26 • via Nuitee
S
Sander • family_with_children • nl
9
2026-10-26 • via Nuitee
F
Fallas • family_with_children • cr
8
2026-10-26 • via Nuitee
H
Harold • family_with_children • cr
10
2026-10-26 • via Nuitee
L
luis miguel • couple • cr
7
Buen servicio sin agua caliente
Pros:

El personal muy atento y dispuesto

Cons:

El agua caliente en las habitaciones es pésima y la reporte y me dijeron en 5 min se normaliza y nunca sucedió

2026-10-26 • via Nuitee
M
Marina • family_with_children • ar
9
2026-10-26 • via Nuitee
M
Marina • family_with_children • es
7
Pros:

La cercanía a el aeropuerto, los trabajadores que son amables y atentos.
El tamaño de la habitación.

Cons:

El hotel esta muy viejo, laa piscinas exteriores faltan embellecedores, se ven por dentro los cables, estan llenas de moho. Y descuidadas.
Es una pena porque con buen mantenimiento seria un hotel espectacular.
También es verdad que por lo que te cobran la habitación el hotel es correcto.

2026-10-25 • via Nuitee
M
Moreno • couple • cr
9
2026-10-23 • via Nuitee
M
michelle • extended_group • gb
5
Thanks to staff making the stay
Pros:

Comfortable beds and friendly staff

Cons:

In need of TLC
3 adults booked in and we received 1 cup and 2 coffee pods, 3 towels !!
Shower awful no water pressure, no hot water and spray head dribbled
Cold food at breakfast
Room service menu was out of date and prices were not correct

2026-10-22 • via Nuitee
R
Raquel • family_with_children • cr
10
Pros:

Excelente precio la habitacion grande y bonita todo muy limpio el desayuno estaba incluido y era muy delicioso las picinas y jacuzis tofo muy bien la pasamos muy bonito en familia es la cuarta vez que vamos y el personal es muy bueno y atento

Cons:

Falta mantenimiento en los jacuzi y pintura en el edificio rosa de las picinas por lo demás todo se ve muy bonito

2026-10-22 • via Nuitee
M
Magaly Sánchez Campos • family_with_children • cr
10
2026-10-22 • via Nuitee
Z
Zasadny • family_with_children • us
10
Some shortcomings, probably because off season. Will stay there again and enjoy it.
Pros:

Affordable luxury. Great facilities, very courteous staff, good food and casino on site.

Cons:

Looked like somewhat abandoned, swimming pools where empty and dark. Tv was difficult to operate. Labyrinth like passageways, we get lost looking for lobby.

2026-10-22 • via Nuitee