Mövenpick Hotel Amsterdam City Centre

Hotels
Mövenpick
8.6 (8371 reviews)
Piet Heinkade 11 , Amsterdam , nl

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Great Location
Spacious Rooms
Good Amenities
Delicious Breakfast
Cons:
Overpriced During Events
Issues with Linen Cleaning

Categories

Cleanliness
8.1
General sentiment indicates cleanliness, but noted issues with sheets.
Service
9.1
Staff described as friendly and accommodating across multiple reviews.
Location
9.1
Consistently mentioned as great with easy access to transport.
Room Quality
8.6
Spacious and well-equipped rooms praised, with some noise concerns.
Amenities
8.6
Good amenities provided, including self-service snack area.
Value for Money
8.1
Some reviews indicate it's overpriced during busy events.
Food and Beverage
8.6
Good breakfast options with halal choices; generally positive.
Overall Experience
8.6
Overall positive experiences shared by multiple guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:34

Property Description

Luxurious Accommodation with River Views

Wellness Centre and Gym
The hotel boasts a state-of-the-art wellness centre and gym for guests to relax and stay active during their stay. Enjoy free access to the fitness area and unique shower landscape, ensuring a rejuvenating experience.

Culinary Delights at Silk Road Restaurant
Indulge in a culinary journey at Silk Road Restaurant, offering a diverse international menu and grilled specialities. Unwind at Silk Bar with snacks, light meals, and a tempting selection of cocktails, including the famous home-made Swiss apple cake.

Book your stay at Mövenpick Hotel Amsterdam City Centre for a luxurious experience with breathtaking river views and top-notch amenities.

Important information:

Please note that the hotel requires a deposit during check-in.

Please note that there is a sofa bed in all Classic Rooms which can be made up as an extra bed upon request at additional charge of EUR 75 per night.

Please note that bookings with more than 9 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.6
Based on 8371 reviews
Cleanliness: 8.1
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.6
J
James solo_traveller us
10
Excellent stay for the last stop on our 10 year anniversary trip
Pros:

Staff hospitality, hotel location, cleanliness, food options, price - our entire stay was flawless. This became one of our absolute favorite hotels. Would love to stay here again soon!

2026-08-08 via Nuitee
K
Kenneth couple us
9
2026-08-08 via Nuitee
B
Berke couple tr
10
2026-08-08 via Nuitee
S
Suhail solo_traveller be
9
2026-08-08 via Nuitee
P
pam couple us
8
Fine for what we needed. We chose location because of proximity to cruise port but it would have been good to have shops
Pros:

Very close to the Viking dock for the ocean cruise

Cons:

Had to Uber as it was not near local restaurants or shops

2026-08-08 via Nuitee
M
Michael solo_traveller de
8
Pros:

Kurzer Weg zur S-Bahn und Anbindung an Amsterdam Centraal. Sehr schöne Aussicht.

Cons:

Schimmelflecken im Kühlschrank und ein wenig Staub in den obersten Ablagen der Diele. Standardmäßig nur eine Bettdecke.

2026-08-08 via Nuitee
J
Julien family_with_children fr
3
Les punaises de lit et nombreuses piqures ont gaché notre sejour en famille
Cons:

Les punaises de lit et de nombreuses piqures qui nous ont oblige a changer de chambre en milieu de séjour apres en avoir informé la direction. Comprehensive mais le mal est fait…

2026-08-08 via Nuitee
M
María Manuela extended_group es
9
Pros:

Me encantó la habitación y las vistas

2026-08-08 via Nuitee
W
Willis J Branthoover couple us
9
2026-08-08 via Nuitee
N
Nora family_with_children ae
10
Amazing
Pros:

Breakfast quality is amazing

Cons:

Nothing

2026-08-08 via Nuitee
S
Santoro family_with_children ch
10
2026-08-08 via Nuitee
S
Samuel extended_group fr
10
Super hôtel
Pros:

Taille des chambres vue confort

Cons:

RAS

2026-08-07 via Nuitee
E
Elaine Marie family_with_children fi
10
2026-08-07 via Nuitee
J
J W solo_traveller au
10
2026-08-07 via Nuitee
V
Vanessa Johanna solo_traveller es
2
Limpieza decepcionante
Pros:

El hotel se encuentra bien ubicado si buscas estar lejos del bullicio de la ciudad pero a pocos minutos andando de la estación central.

Cons:

La limpieza del hotel es nefasta. Cuando llegamos a la habitación tuvimos que llamar a recepción porque todo estaba cubierto de polvo como si no se hubiese limpiado en varios días. El baño también se veía sucio. Estuvimos en varios hoteles este verano y este ha sido el único en el cual hemos visto este problema. Estuvimos esperando un rato y tuvimos que bajar a recepción porque no llegaba la persona encargada de la limpieza. Cuando llegó no sabía cuál era la queja, su conducta fue bastante informal y tampoco limpió de forma adecuada. La cama la dejó mal hecha y nos dimos cuenta de que uno de los colchones no tenía protector de colchón. Al día siguiente cambió la persona que limpiaba y comoquiera vimos que no limpiaba de forma adecuada. Nuevamente dejaron el baño sin limpiar y habían pelos sueltos en todo el suelo. Solo limpiaron el espejo y cambiaron las toallas. Dormimos muy mal las dos noches. Si tienes alergia al polvo ni con medicación vas a dormir. Los baños cerca de la recepción también se veían sucios. A la gente se le caía algo cerca del ascensor y nadie lo recogía en todo el día. En recepción daba la impresión de que era un problema habitual y no le daban importancia.

2026-08-07 via Nuitee
C
Cosmin couple ro
9
2026-08-07 via Nuitee
M
Matthieu solo_traveller fr
10
2026-08-07 via Nuitee
G
Giuseppe family_with_children it
9
Great
Pros:

Good facility, Gioacchino is was great.

Cons:

Not many restaurant around

2026-08-07 via Nuitee
P
Paulina family_with_children pl
10
2026-08-06 via Nuitee
S
Srtasali solo_traveller ie
7
2026-08-06 via Nuitee