Hacienda Uxmal Plantation & Museum

Hotels
8.4 (301 reviews)
Main Street 1 , Uxmal , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location next to/5 minutes from Uxmal site
Historic hacienda atmosphere and architecture
Friendly and welcoming staff (mentions of Victor and Luis)
Delicious restaurant and breakfast when open
Spacious rooms with panoramic windows (reported)
Pool and complimentary rides/tours around the property
Cons:
Some rooms outdated, dirty, and reported insect problems
Onsite bar/restaurant closures affecting meals
Poor communication and last-minute relocations without price reductions
Noise from conferences/late-night events
Perceived as overpriced for the quality provided
Room maintenance issues (AC, fridge, TV remote)

Categories

Cleanliness
7
Mixed reports: some guests described the hacienda as clean, while others reported very outdated, dirty rooms with large insects.
Service
10
Generally praised as very kind and welcoming (mentions of specific staff like Victor and Luis), but there are notable service failures (last-minute room changes, relocation without price reduction, poor communication).
Location
10
Excellent — repeatedly noted as adjacent or a 5-minute walk to the Uxmal archaeological site; location is a consistent highlight.
Room Quality
7
Mixed: some guests enjoyed spacious rooms with panoramic windows, while others reported outdated rooms, noisy nights, and maintenance issues (AC cycling, unplugged fridge, remote without batteries).
Amenities
9.5
Good property amenities noted (pool, rides around the estate, historic grounds), though onsite restaurant/bar closures reduced available services for some stays.
Value for Money
6.5
Several guests felt the stay was overpriced for what was offered, citing limited breakfasts, forced room downgrades without price reduction, and general mismatch between price and condition.
Food and Beverage
9.5
Divided: when available the restaurant and breakfasts were described as delicious and splendid; however, some guests found breakfast very limited or were affected by restaurant closures.
Overall Experience
7.7
Overall mixed but leaning positive: the historic hacienda and prime location are major positives, tempered by inconsistent room quality, occasional closures of dining facilities, noise from events, and perceived poor value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:10

Property Description

Historic Resort with Outdoor Pool and Working Plantation
Located just across from the Uxmal Pyramids, Hacienda Uxmal Plantation & Museum offers a unique experience with its outdoor pool, fruit-filled plantation, and jogging trails. The blend of traditional Mayan and Spanish décor in the rooms, along with terraces overlooking pools and gardens, provides a charming ambiance.

Cultural and Culinary Delights
Immerse yourself in the local culture at the Uxmal Cacao and Chocolate Museum on-site. Indulge in Yucatecan and Mayan cuisine at one of the two restaurants available. The hotel's rich history, having hosted notable figures like Queen Elizabeth II and Jacqueline Kennedy, adds a touch of glamour to your stay.

Proximity to Uxmal Archeological Park
Explore the spectacular Mayan temples at the Uxmal Archeological Park, a must-visit attraction just a short distance away. With modern amenities like free Wi-Fi and close proximity to Merida, this historical gem offers a perfect blend of luxury and convenience.

Book your stay at Hacienda Uxmal Plantation & Museum for an unforgettable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Location

Guest Reviews

8.4
Based on 301 reviews
Cleanliness: 7
Service: 10
Location: 10
Room Quality: 7
Amenities: 9.5
Value for Money: 6.5
Food and Beverage: 9.5
Overall Experience: 7.7
N
Nancy • solo_traveller • be
5
Pros:

Goede ligging naast ingang site Uxmal

Cons:

Hadden Hacienda geboekt maar kregen zogezegd upgrade naar de Uxmal Lodges oldat de elektriciteit in de Hacienda niet werkte. Op booking kosten die Lodges minder dus van een upgrade was er geen sprake. Kamers zijn ergverouderd en vuil en vol grote insecten. Ontbijt was zeer beperkt. Was zeer duur voor wat geboden werd.

2026-07-11 • via Nuitee
J
Jean-Christophe • solo_traveller • fr
1
Cons:

L'établissement est fermé à notre arrivée et nous reloge dans un hôtel de catégorie inférieure pour les 2 nuits réservées sans réduction du prix. En consultant booking.com pour simuler une réservation sur la seconde nuit on constate que l'hôtel continue à prendre les réservations bien qu'il soit fermé.

2026-07-06 • via Nuitee
N
Nina • family_with_children • si
10
Pros:

It was perfect one night stay,wish to stay longer.The hacienda is amazing,clean with historical value of all the persons staying there in the past…we had a spacious room with panoramic windows…and in the mornig we had a free ride around the property…delicios breakfast…we could stay in the room till 1 pm and were be able to swimm in the pool after the visit of arheological site…higly recommended

2026-05-22 • via Nuitee
A
amaury • extended_group • fr
5
2026-05-07 • via Nuitee
S
Stephen • couple • us
10
2026-04-15 • via Nuitee
P
Petya • couple • bg
10
Fabulous!!!
Pros:

The hacienda is just fabulous! Wonderful architecture and design, serene scenery, very kind staff, location just 5 mins by foot from Uxmal archeological site! Breakfast was also splendid! Loved every minute of our stay!

2026-04-08 • via Nuitee
B
Bradley • couple • us
9
Pros:

Great staff. Great facilities. A bit of a walk to the location for breakfast.

2026-03-29 • via Nuitee
M
Muriel • extended_group • fr
8
Très bien placé à 5 mm à pied de l'entrée du site
Pros:

L'emplacement est parfait, à 5 mm à pied du site

Cons:

Le bar et le restaurant étaient fermés et il fallait aller à l'autre établissement pour les repas.

2026-03-23 • via Nuitee
T
Trina • extended_group • mx
10
Pros:

We've stayed here in the past as well. Lovely piece of history, very comfortable rooms and the staff is very welcoming.

Cons:

Sadly, the hotel did not have a lot of guests as a tour had canceled, so the onsite restaurant was closed. Breakfast was included and we went to the Lodge at Uxmal. Which was fine as it is right at the entrance to Uxmal.

2026-03-13 • via Nuitee
N
nicoletta • couple • it
1
2026-03-12 • via Nuitee
X
Xi • couple • cn
10
More than expected.
Pros:

The hacienda is magnificent, the hotel restaurant is very delicious , and the stuff like Victor and Luis are very nice and friendly.

Cons:

Nada.

2026-03-09 • via Nuitee
K
Katja • extended_group • us
5
I’d make alternate accommodation plans when visiting Uxmal
Pros:

Location of the hotel is great - just across the street from the Mayan site. The history of the hacienda and decor is fun to read about and experience. The staff were friendly and polite.

Cons:

Sadly, we had a lot of complaints about our stay. I wanted to like this place but did not. We had booked a particular room (at a premium rate) and were informed a day before arrival that was not available. We were given a lesser room and we asked for the price to be lowered, but were given dinner vouchers instead. The reason for the room switch was because a large conference was taking place at the hotel. I’m guessing the conference people took “our” booked room. The conference people stayed up until midnight that night with a loudspeaker, music and games - it was incredibly loud. It seemed clear that the conference came first in the hotel’s estimation and other guests just had to put up with it. I think the hotel should have emailed all guests who had reservations at the time that the conference booked, and informed them that this would be going on so they could decide whether to cancel or not. One day’s notice did not allow for a change in plans. In addition, the TV remote had no batteries so we couldn’t use it, the fridge was not plugged in and the cord was too short anyway, and the AC was possessed - it came on and off regardless of what the control pad was set at. The hotel is definitely living off past glories of hosting famous guests. It’s a decent midrange place but hugely overpriced.

2026-02-27 • via Nuitee
E
Elizabeth • extended_group • us
8
Love staying at the Uxmal Hacienda but the price needs to be lowered significantly or the rooms refreshed.
Pros:

The staff is wonderful and the location for visiting Uxmal is great. The hacienda has so much history and the grounds are beautiful.

Cons:

The rooms need a redo for the price. The faucet in our bathroom was wonky. The pillows are old and lumpy, and the mattresses could use a topper to soften the feel.

2026-02-25 • via Nuitee
J
Joaquim • couple • pt
8
2026-02-23 • via Nuitee
M
MARTINEZ HERRERA • extended_group • mx
10
Pros:

La ubicación y los alrededores un lugar único

Cons:

Las instalaciones ya se notan antiguas y en lugares un poco abandonadas

2026-02-09 • via Nuitee
J
JUDITH • couple • us
10
Pros:

Beautiful grounds, incredible staff, delicious fruit juices, lovely pool, ideal location by Mayan ruins

2026-01-29 • via Nuitee
M
Michiel • couple • nl
9
Een aanrader als je Uxmal bezoekt.
Pros:

Prachtige omgeving. Zeer vriendelijk en alert personeel. Kamers zijn uitstekend, lekker bed. Badkamer is functioneel, maar licht 'outdated', maar dat is geen enkele belemmering. Voor het vertrek nog even een paar verse mandarijnen plukken, in hun achtertuin voor onderweg, was hun advies!

2026-01-20 • via Nuitee
R
Roderick • couple • ca
7
Love the hacienda but it needs some TLC
Pros:

Rafael was great. The grounds are beautiful and the pool area and bar are very inviting.

Cons:

Very dated. Beyond the hacienda style, which is fine, the wifi is patchy, bathroom is very dated, no hand towels, TV is the size of my laptop screen, fridge didn't work. We arrived at 630pm and it felt abandoned (besides ourselves and Rafael). Restaurant was closed ( but we were offered to open it).

2026-01-15 • via Nuitee
M
Mikhail • couple • il
10
Pros:

Все выше всяких похвал.

2026-01-13 • via Nuitee
A
Ariaks • couple • it
10
Pros:

Bellissimo luogo vicino l'emozione di uxmal

2026-01-10 • via Nuitee