Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent central location near the Bund
Very friendly and helpful staff (Ivy, Quain-G, Camille, Diana, Elsa, Rick, Leo)
Comfortable rooms and good beds
Cleanliness noted by multiple guests
Convenient metro access
Many guests recommend and would return
Cons:
Breakfast criticized as horrible, overcrowded or poor
Perceived high price / poor value for money
Mandatory swim cap for pool seen as nickel-and-diming
Hotel somewhat ageing / decor dated

Categories

Cleanliness
9.1
Multiple guests explicitly mention the hotel is clean and beds are comfortable; overall cleanliness is praised.
Service
9.9
Service is consistently praised across reviews with many staff named (Ivy, Quain-G, Camille, Diana, Elsa, Rick, Leo) and described as friendly, helpful and attentive.
Location
9.5
Location is repeatedly highlighted as excellent — central, near the Bund and major attractions, with convenient metro access.
Room Quality
9
Guests report comfortable rooms and good beds; one note that the hotel is a bit ageing but rooms remain comfortable.
Amenities
8.2
Amenities are generally adequate, but there is a specific negative about pool access requiring purchase of a swim cap and some perception of nickel-and-diming.
Value for Money
6.8
Several guests feel the hotel is costly relative to the offering; extra charges (e.g., mandatory swim cap) and overall price reduce perceived value.
Food and Beverage
6.5
Breakfast receives multiple criticisms (horrible/overcrowded) and is the most frequently cited weakness in F&B.
Overall Experience
9.8
Despite some issues with breakfast and perceived value, the overall stay is rated very positively with many recommendations and praise for staff and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Luxurious Accommodation with Spectacular Views
Situated in the heart of Shanghai, Conrad Shanghai offers stunning views of the city skyline from its elegantly decorated rooms with floor-to-ceiling windows. The royal ambiance is heightened by spacious marble bathrooms and cozy sitting areas, providing a truly luxurious stay.

Convenient Location with Easy Access to Major Attractions
Located near People's Square, this hotel is a stone's throw away from Shanghai Museum, Shanghai Grand Theater, and People's Square metro station. Guests can easily explore nearby landmarks such as The Bund, Yuyuan Garden, and Xintiandi, along with numerous shopping and dining options within walking distance.

Relaxation and Wellness Facilities
After a day of sightseeing, guests can unwind at the hotel's heated indoor pool, hot tub, fitness center, and sauna facilities. The availability of soothing massages, a beauty shop, and a gift shop ensures a rejuvenating and enjoyable stay at Conrad Shanghai.

Book now to experience luxury and convenience at Conrad Shanghai!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

8.6
Based on 1913 reviews
Cleanliness: 9.1
Service: 9.9
Location: 9.5
Room Quality: 9
Amenities: 8.2
Value for Money: 6.8
Food and Beverage: 6.5
Overall Experience: 9.8
M
M Antonia • couple • es
10
Pros:

La habitacion con vistas el bufet fel desayuno. Todo ideal.

Cons:

Me gustó todo

2026-11-06 • via Nuitee
F
Fritz Tobias • extended_group • de
10
there are many rooms ,and staff service is ok .like IVY,Quain-G,evelyn
Pros:

there are many rooms ,and staff service is ok .like IVY,Quain-G,evelyn

Cons:

there are many rooms ,and staff service is ok .like IVY,Quain-G,evelyn

2026-11-05 • via Nuitee
M
Moses • couple • au
10
Pros:

Close to pedestrian street

2026-11-05 • via Nuitee
O
OSAMA • couple • ae
10
Pros:

Quain g ivy elsa.the staff here are very friendly.it very close to bund ,only spend 20 minutes.and you will see the street

2026-11-05 • via Nuitee
M
Maryam • couple • qa
10
Pros:

Thank to Quain g ,IVy heaven for the room upgrade.the view from the very beautiful 😃.

2026-11-05 • via Nuitee
M
Maria Lourdes • family_with_children • ph
9
2026-11-05 • via Nuitee
B
Bruna • solo_traveller • br
10
Pros:

It was great, very nice hotel with perfect location! IVy,Grace,Quain-G

2026-11-05 • via Nuitee
H
Hassan • couple • ae
9
Nice
Pros:

Locion

2026-11-05 • via Nuitee
A
Abdulla • extended_group • ae
10
It was nice stay and comfortable Thank you IVY,Quain-G,Elsa.
Pros:

It was nice stay and comfortable

Thank you
IVY,Quain-G,Elsa.

Cons:

It was nice stay and comfortable

Thank you
IVY,Quain-G,Elsa.

2026-11-04 • via Nuitee
T
Tamer • solo_traveller • kw
10
Pros:

Quain g ivy lily good staffer

2026-11-04 • via Nuitee
A
Arslanali • solo_traveller • ua
8
2026-11-04 • via Nuitee
S
SHARONOV • couple • ru
9
Pros:

Все отлично

2026-11-04 • via Nuitee
J
Johannes • couple • de
10
Pros:

Excellent stay at the Conrad Shanghai! Fantastic location, beautiful facilities and an outstanding breakfast. Everything was perfect, but what really stood out was the exceptional service. Special thanks to Quain from the Front Desk for being so attentive, welcoming and helpful. She truly made our stay special. Highly recommended!

2026-11-04 • via Nuitee
O
OSAMA • couple • ae
10
Pros:

Quain g ivy elsa good staff

2026-11-04 • via Nuitee
D
Denis • couple • ie
10
Very Good in Heart of Shanghai
Pros:

Very central location. Very efficient and helpful staff particularly Camille , Ivy and Thena. Asdoria restraunt was very good.

Cons:

Bar on the 55th floor was very dark and not appealing.

2026-11-03 • via Nuitee
F
Fatima • extended_group • ae
10
The location is good and beautiful view .the staff IVY ,Quain-G ,Camille are very professional
Pros:

The location is good and beautiful view .the staff IVY ,Quain-G ,Camille are very professional

Cons:

The location is good and beautiful view .the staff IVY ,Quain-G ,Camille are very professional

2026-11-03 • via Nuitee
M
Mansour • couple • ae
10
2026-11-03 • via Nuitee
T
Tine • extended_group • si
10
Pros:

Everything, top hotel, service, and especially Mrs. IVY, she was very friendly and great hoast.

2026-11-03 • via Nuitee
M
Mohamed zayed • couple • ae
8
Pros:

The location was perfect and the employees were very good especially Camilla , Lily , Jacky and Nora , the employee whose standing behind the left were very kind also , all were very helpful, thanks alot

Cons:

The toilet inside the room

2026-11-03 • via Nuitee
R
Roumy • couple • qa
10
شكرا على حسن الحفاوه
Pros:

نظيف وقريب من كل شي

Cons:

لا شي

2026-11-02 • via Nuitee