Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Congestion around the hotel
Bathroom privacy issues

Categories

Cleanliness
8.51
The cleanliness was a standout feature according to multiple reviews.
Service
8.98
Rosemary was frequently mentioned for her helpful and friendly service, leaving a positive impression.
Location
9.02
Prime location on East Nanjing Road, ideal for business and leisure travelers.
Room Quality
8.47
Rooms described as spacious and comfortable, particularly on higher floors.
Amenities
8.4
Breakfast options are vast, though some requests for additional items were noted.
Value for Money
8.46
Standard quality for this hotel tier; perceived value aligns with the service and location.
Food and Beverage
8.41
Breakfast and dining quality mentioned positively, but improvements for specific dietary needs were suggested.
Overall Experience
8.58
Overall experience was described positively with numerous recommendations for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:51

Property Description

Luxurious Accommodation with Spectacular Views
Situated in the heart of Shanghai, Conrad Shanghai offers stunning views of the city skyline from its elegantly decorated rooms with floor-to-ceiling windows. The royal ambiance is heightened by spacious marble bathrooms and cozy sitting areas, providing a truly luxurious stay.

Convenient Location with Easy Access to Major Attractions
Located near People's Square, this hotel is a stone's throw away from Shanghai Museum, Shanghai Grand Theater, and People's Square metro station. Guests can easily explore nearby landmarks such as The Bund, Yuyuan Garden, and Xintiandi, along with numerous shopping and dining options within walking distance.

Relaxation and Wellness Facilities
After a day of sightseeing, guests can unwind at the hotel's heated indoor pool, hot tub, fitness center, and sauna facilities. The availability of soothing massages, a beauty shop, and a gift shop ensures a rejuvenating and enjoyable stay at Conrad Shanghai.

Book now to experience luxury and convenience at Conrad Shanghai!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

8.6
Based on 1909 reviews
Cleanliness: 8.51
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8.4
Value for Money: 8.46
Food and Beverage: 8.41
Overall Experience: 8.58
E
Essa • couple • ae
10
The staff is very friendly ,Quain-G,IVY,heaven.and the location is good
Pros:

The staff is very friendly ,Quain-G,IVY,heaven.and the location is good

Cons:

The staff is very friendly ,Quain-G,IVY,heaven.and the location is good

2026-10-17 • via Nuitee
M
Muhammad • extended_group • pk
8
location, breakfast and staff were amazing,
Pros:

Location was perfect famous Nanjing East Road Shopping street was just 100 meters away, very convenient, only problem was their elevators as lobby and reception is at 11 floor and there was no proper sitting area in lobby or ground floor where people can sit and enjoy talking to other roommates

2026-10-16 • via Nuitee
A
Alkatheeri • couple • ae
10
Diana Quain g camille good staff
Pros:

Diana Quain g camille good staff

Cons:

Diana Quain g camille good staff

2026-10-15 • via Nuitee
G
Gyuzelperi • couple • ru
10
Quain g ivy diana service good
Pros:

Quain g ivy diana service good

Cons:

Quain g ivy diana service good

2026-10-15 • via Nuitee
W
Wai Lee Villy • couple • hk
10
Camille quain g diana service good
Pros:

Camille quain g diana service good

Cons:

Camille quain g diana service good

2026-10-15 • via Nuitee
S
SONG • couple • nz
10
整体住的很满意
Pros:

地理位置优越，下楼就是南京路步行街，慢慢溜达很快就到外滩、人民广场。周边好吃的也很多。
Jacky，Camile和Ivy态度好服务专业

Cons:

空调风机声音有点大

2026-10-14 • via Nuitee
C
Chaiyawat • extended_group • th
8
2026-10-13 • via Nuitee
A
Ahmed • couple • qa
9
2026-10-12 • via Nuitee
A
Alireza • solo_traveller • ae
8
2026-10-11 • via Nuitee
H
Hilmi • extended_group • lb
10
Everything is perfect and the stuff greatIVY,Quain-G,Camille good
Pros:

Everything is perfect and the stuff greatIVY,Quain-G,Camille good

Cons:

Everything is perfect and the stuff greatIVY,Quain-G,Camille good

2026-10-11 • via Nuitee
P
Pascal • solo_traveller • de
9
2026-10-11 • via Nuitee
H
Hicham • solo_traveller • lb
10
The location is good .and the staff IVY,Camille ,Quain-G are friendly
Pros:

The location is good .and the staff IVY,Camille ,Quain-G are friendly

Cons:

The location is good .and the staff IVY,Camille ,Quain-G are friendly

2026-10-11 • via Nuitee
A
Alireza • extended_group • ae
8
2026-10-11 • via Nuitee
P
Plamen • solo_traveller • at
10
Pros:

Top-Lage, hochwertige Ausstattung, leckeres Frühstück und sehr zuvorkommendes Personal. Ivy an der Rezeption und Rosemary beim Empfangservice waren immer sehr behilflich und nett!

2026-10-10 • via Nuitee
J
Jascha Josef • solo_traveller • ch
7
Pros:

Mitarbeiter super

2026-10-10 • via Nuitee
N
Naser • couple • ae
10
Pros:

Quain g ivy lily good staff

Cons:

Quain g ivy lily good staff

2026-10-09 • via Nuitee
B
Bian • couple • il
8
מצויינת
Pros:

מיקום חדר מאוד יפה והתצפית של החדר
צוות חמוד מאוד וחייכן
נמצא ממש ברחוב הנאנגיינג

Cons:

היה לי חסר בחדר שולחן ומראה לאיפור
בנוסף היתי צריכה להחליף שתי מעליות על מנת לצאת מהנלון או לגעת לחדר.

2026-10-08 • via Nuitee
C
CHO • solo_traveller • kr
10
Pros:

최고의 위치에, 깔끔하고 직원분들이 정말 친절했습니다. 특히 Heaven, Ivy, Quain-G 정말 정말 고맙습니다 ㅎㅎ 조식도 맛있어요!!

Cons:

없어요

2026-10-08 • via Nuitee
K
Kimberly Yileng • couple • my
10
Pros:

Very helpful staff! quain g was wonderful

2026-10-07 • via Nuitee
M
Muna • couple • ae
9
Pros:

The hotel located in a great location, near to the most important attractions.

The staff were so great and supportive specially Thena, Camille and Heaven.
I recommend staying at this hotel when you plan your trip.

2026-10-07 • via Nuitee