Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Congestion around the hotel
Bathroom privacy issues

Categories

Cleanliness
8.51
The cleanliness was a standout feature according to multiple reviews.
Service
8.98
Rosemary was frequently mentioned for her helpful and friendly service, leaving a positive impression.
Location
9.02
Prime location on East Nanjing Road, ideal for business and leisure travelers.
Room Quality
8.47
Rooms described as spacious and comfortable, particularly on higher floors.
Amenities
8.4
Breakfast options are vast, though some requests for additional items were noted.
Value for Money
8.46
Standard quality for this hotel tier; perceived value aligns with the service and location.
Food and Beverage
8.41
Breakfast and dining quality mentioned positively, but improvements for specific dietary needs were suggested.
Overall Experience
8.58
Overall experience was described positively with numerous recommendations for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:51

Property Description

Luxurious Accommodation with Spectacular Views
Situated in the heart of Shanghai, Conrad Shanghai offers stunning views of the city skyline from its elegantly decorated rooms with floor-to-ceiling windows. The royal ambiance is heightened by spacious marble bathrooms and cozy sitting areas, providing a truly luxurious stay.

Convenient Location with Easy Access to Major Attractions
Located near People's Square, this hotel is a stone's throw away from Shanghai Museum, Shanghai Grand Theater, and People's Square metro station. Guests can easily explore nearby landmarks such as The Bund, Yuyuan Garden, and Xintiandi, along with numerous shopping and dining options within walking distance.

Relaxation and Wellness Facilities
After a day of sightseeing, guests can unwind at the hotel's heated indoor pool, hot tub, fitness center, and sauna facilities. The availability of soothing massages, a beauty shop, and a gift shop ensures a rejuvenating and enjoyable stay at Conrad Shanghai.

Book now to experience luxury and convenience at Conrad Shanghai!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1850 reviews
Cleanliness: 8.51
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8.4
Value for Money: 8.46
Food and Beverage: 8.41
Overall Experience: 8.58
B
Bernard • solo_traveller • tw
9
2026-07-03 • via Nuitee
J
JiHae • couple • ca
9
Pros:

The staff at the hotel, Quain-G Ivy Lily was super sweet and very helpful! She made the stay more enjoyable! :D

2026-06-30 • via Nuitee
M
Maria Carmina • family_with_children • ph
8
the staff were very friendly esp at check out
Pros:

They gave us a free upgrade

Cons:

The changing of elevators

2026-06-30 • via Nuitee
A
AHMED • couple • bh
10
Pros:

كل شي فيه جميل ونظيف الفندق والتعامل ولا غلطة انصح به وبقوة

2026-06-29 • via Nuitee
J
John • couple • ca
8
High End Conrad Hotel Experience not evident at this location!
Pros:

Club Access
Breakfast downstairs provided numerous hand excellent choices.

Cons:

Traditional High End Conrad Experience “not felt”.
Quality of bed and furniture, and in particular the washroom area, not up to par with other Conrad Hotels we stayed at.
Elevators were cumbersome!
It felt like a 4 star hotel which was disappointing. 🫤

2026-06-28 • via Nuitee
O
OBAID • couple • ae
10
Pros:

Very good location near from shopping mall , friendly staff ..

Cons:

Nothing

2026-06-28 • via Nuitee
H
Hessa • family_with_children • ae
10
Great location and staff
Pros:

Location and Luxury room

Cons:

High price

2026-06-26 • via Nuitee
I
Ildo • family_with_children • kr
5
Pros:

위치 정말 최고인듯합니다. 헬스장과 수영장도 좋고 상하이에 또 방문한다면 다시 예약할 의사가 있습니다.

Cons:

5성급 호텔 객실에서 담배냄새가 나는 경험은 처음이네요. 화장실 환풍기를 타고 내려오는 것 같습니다.

2026-06-26 • via Nuitee
S
SantiCL • solo_traveller • kr
8
Pros:

La ubicacion

Cons:

El desayuno es maravilloso. Muy buenos y variado. El único pero es la bollería que no está ni mucho menos a la altura del resto del desayuno.

2026-06-26 • via Nuitee
T
taka2026 • Business
10
Conrad Shanghai
Pros:

My stay at this hotel was exceptional from start to finish. The location couldn’t be better — just steps away from a vibrant shopping district and surrounded by plenty of halal restaurants, all within easy walking distance. The cool breeze and occasional showers during my visit made the atmosphere even more enjoyable.A special thank‑you to Rosmary from the staff, whose kindness and professionalism truly stood out. Their warm hospitality made my experience unforgettable.

2026-06-25 • via Tripadvisor
S
sohaibs56 • Friends getaway
10
Conrad Shanghai was absolutely magnificent,
Pros:

My recent stay at the Conrad Shanghai was absolutely magnificent, and it is easily one of the best choices you can make when visiting this city. hotel that places you right at the center of everything while providing top-tier luxury.

​First and foremost, the location is unbeatable. The hotel building is spectacularly high and iconic—it is so prominent that you can actually see it from most parts of Shanghai, making it a proud landmark on the skyline. Because of this perfect central positioning, we were within easy walking distance to many of Shanghai's top tourist attractions, shopping streets, and cultural sites. It made exploring the city incredibly effortless and saved us so much time on transportation.

​As a fantastic bonus for Muslim travelers or anyone who loves Middle Eastern cuisine, the surrounding have many, many Halal Arabic restaurants just a short walk away from the hotel entrance. Having such an amazing variety of familiar, high-quality food right at our doorstep made our stay incredibly comfortable and stress-free.

​Inside the hotel, the views from the high floors are breathtaking, and the rooms offer the perfect sanctuary after a long day of sightseeing.

​ The staff are excellent across the board—always greeting us with genuine smiles, handling requests with incredible speed, and going out of their way to ensure our comfort. A very special mention goes to Rosemary the chinese lady that speaks almost every lanugage even Arabic :), she truly went above and beyond for us. Her exceptional hospitality, warmth, to guest satisfaction made us feel so valued and welcome. She is an absolute star!

​I give this hotel a well-deserved 5/5 stars for its perfect location, convenience, and brilliant staff. I will definitely choose it again for my next trip to Shanghai! hotel location is perfect in the

2026-06-25 • via Tripadvisor
S
Silke • extended_group • de
10
2026-06-25 • via Nuitee
J
Juan Carlo • family_with_children • ph
7
Pros:

Very good location

Cons:

Bathrooms were not as clean as I hoped.

Shower head was clogged and water pressure was low.

Bedroom and bathroom fixtures were old and creaky.

2026-06-25 • via Nuitee
1
128yuvrajc • Solo travel
10
Good rooms, location, superb service
Pros:

I stayed at the Conrad Shanghai for a few nights and the service here is immaculate! Quick friendly service, good breakfast buffet with FHR, and in a convenient location with Nanjing street nearby. Rosemary stood out to me the most pertaining to my stay at the Conrad. She was very friendly in greeting me by the elevators and provided great recommendations for dinner nearby, communicating my requests instantly rather than having to go to the front desk, and treats all guests with the utmost respect. Given my experience here, I would stay here again and would recommend it!

2026-06-24 • via Tripadvisor
K
khaled • couple • sa
10
Pros:

الهوتيل مره حلو و مرتب
المكان حيوي جداً حتى بالليل
السبا عندهم جميل بس غالي
الافطار مرتب و لذيذ

Cons:

المصاعد شوي و ترتيبها يصدع بالراس بسبب ان الهوتيل ادواره كثييير

2026-06-24 • via Nuitee
M
Maria • solo_traveller • no
10
Thank you for an amazing stay! The location, hotel staff, breakfast, room, and everything was amazing!!
Pros:

The staff were absolutely wonderful. A special thank you to Leo for going above and beyond to help me secure an amazing room with a stunning view. I couldn’t have been happier with my stay. Thank you for making my short time in Shanghai so memorable — I will definitely be back! :)

Cons:

Nothing - it was perfect!!

2026-06-24 • via Nuitee
P
Pooja • family_with_children • ae
10
2026-06-24 • via Nuitee
K
Khaled • family_with_children • ae
8
An outstanding stay with spacious rooms, a perfect location, excellent breakfast, and exceptional hospitality.
Pros:

We had a fantastic stay at Conrad Shanghai. The hotel kindly upgraded us to a beautiful room, which made our stay even more special. The rooms are spacious, modern, and very comfortable. The location is perfect, right next to the main shopping areas and within easy walking distance of many attractions. The breakfast was excellent, with a wide variety of high-quality options. The staff were also friendly and welcoming throughout our stay.

2026-06-23 • via Nuitee
S
S6922DAmitchellb • Business
10
Beautiful Hotel
Pros:

Very modern, clean and in an amazing location. One of the staff there Rosemary who seems to remember what floor everyone stays on has been working here a few years and she definitely makes the stay very pleasant.
Will come back everytime in I’m Shanghai

2026-06-22 • via Tripadvisor
N
Nitin • couple • in
9
Cons:

Nobody answers the in room dining calls

2026-06-22 • via Nuitee