Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Congestion around the hotel
Bathroom privacy issues

Categories

Cleanliness
8.51
The cleanliness was a standout feature according to multiple reviews.
Service
8.98
Rosemary was frequently mentioned for her helpful and friendly service, leaving a positive impression.
Location
9.02
Prime location on East Nanjing Road, ideal for business and leisure travelers.
Room Quality
8.47
Rooms described as spacious and comfortable, particularly on higher floors.
Amenities
8.4
Breakfast options are vast, though some requests for additional items were noted.
Value for Money
8.46
Standard quality for this hotel tier; perceived value aligns with the service and location.
Food and Beverage
8.41
Breakfast and dining quality mentioned positively, but improvements for specific dietary needs were suggested.
Overall Experience
8.58
Overall experience was described positively with numerous recommendations for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:51

Property Description

Luxurious Accommodation with Spectacular Views
Situated in the heart of Shanghai, Conrad Shanghai offers stunning views of the city skyline from its elegantly decorated rooms with floor-to-ceiling windows. The royal ambiance is heightened by spacious marble bathrooms and cozy sitting areas, providing a truly luxurious stay.

Convenient Location with Easy Access to Major Attractions
Located near People's Square, this hotel is a stone's throw away from Shanghai Museum, Shanghai Grand Theater, and People's Square metro station. Guests can easily explore nearby landmarks such as The Bund, Yuyuan Garden, and Xintiandi, along with numerous shopping and dining options within walking distance.

Relaxation and Wellness Facilities
After a day of sightseeing, guests can unwind at the hotel's heated indoor pool, hot tub, fitness center, and sauna facilities. The availability of soothing massages, a beauty shop, and a gift shop ensures a rejuvenating and enjoyable stay at Conrad Shanghai.

Book now to experience luxury and convenience at Conrad Shanghai!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1793 reviews
Cleanliness: 8.51
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8.4
Value for Money: 8.46
Food and Beverage: 8.41
Overall Experience: 8.58
B
Badrya couple qa
10
2026-06-13 via Nuitee
Николай family_with_children kz
5
2026-06-12 via Nuitee
A
Akmaral family_with_children kz
10
2026-06-12 via Nuitee
A
Amir solo_traveller il
10
Pros:

Very good service

2026-06-07 via Nuitee
H
Husam family_with_children ae
10
2026-06-07 via Nuitee
Q
Q4284NFlouisp Couples
10
Excellent hotel
Pros:

The location of this hotel is great. Easy to walk around. I must make a very special mention to Rosemary who provided brilliant customer service and excellent directions and recommendations where to. She went above and beyond. We will definitely be back in Conrad since the staff here are so nice, especially Rosemary. I can't speak highly enough of her.

2026-06-06 via Tripadvisor
N
nataliepI3234DP Couples
10
Excellent hotel - wonderful service by- would definitely come back here to stay.
Pros:

Amazing hotel, beautiful & friendly staff - Rosemary was absolutely phenomenal. She helped us around shopping centre, showed us where hair salon was & recommended best places to visit & eat at whilst we’re here. She went above & beyond to enjoy our stay in Shanghai was enjoyable & fabulous 🤩👏🙌

2026-06-06 via Tripadvisor
N
Ng family_with_children my
10
Great and satisfied!
2026-06-05 via Nuitee
Z
Z3863WUeddieg Family
10
Excellent Stay and Wonderful Service!
Pros:

The room, the staff, the service, the breakfast everything is 5 stars about this hotel. The language barrier is not bad because of the helpfulness of the staff! Everyone is extremely helpful but especially Rosemary! She and others went truly above and beyond! Highly recommend staying at the Conrad Shanghai!

2026-06-04 via Tripadvisor
4
474anabelb Family
10
Wonderful location
Pros:

We had a great stay at the Conrad Shanghai this past March. The location is perfect, right at the end of Nanjing Road and a very close walk to the Bund.
​The staff were incredibly friendly. Special thanks to Rosemary in the lobby, and to the lovely reception team who gave our kids gifts—they were thrilled! We also truly appreciated the beautiful room upgrade we received.
​Our only critique is the morning breakfast. It was very busy, and Diamond guest recognition was nonexistent. Despite seeing Diamond table shields at the host stand, they were never used.
​Overall, a great property with excellent staff.

2026-06-04 via Tripadvisor
D
dannijayl Family Singapore
10
An AMAZING fam-holiday
Pros:

What an AMAZING experience! The hotel location, the room and the most importantly the people. Especially Rosemary, she’s so welcoming, she’s very social and always engaging the guests. It’s really such an asset to have such an awesome hotel crew like Rosemary (THANK YOU) :) we’d definitely come back, and this time get the Bund view and maybe during winter :) thank you so much!

2026-06-04 via Tripadvisor
I
Ivan solo_traveller sg
9
2026-06-04 via Nuitee
Y
Yazeed couple sa
8
The conrad was a nice place to return to after a long day out
Pros:

The staff were very nice and helpful especially Camille and Quain G and Lily who gave us little gifts as souvenirs when we checked out

Cons:

The area is too busy for my taste

2026-06-04 via Nuitee
A
Ayman couple sa
10
Great
Pros:

Evelyn and Lily was great and the guest customers relation manager was great, would recommend !

Cons:

Location was great

2026-06-03 via Nuitee
M
Mehmet couple tr
8
For location
Pros:

Location

Cons:

Not much opportunity

2026-06-02 via Nuitee
O
OBAID family_with_children ae
10
2026-06-02 via Nuitee
H
hazzaay2023 Family
10
Wonderful
Pros:

The hotel was nice and clean, and close to nanijing road. Also Rosemary staff was so friendly and energetic going along way to learn your language to welcome you in the hotel.

2026-06-01 via Tripadvisor
H
Huynh Ni couple au
4
Pros:

location was good

Cons:

the advertised photos are too off scale, making the room look 3x bigger than what it is. staff messed up my name order and check in was stressful . also the power point on the walls, some did not even suit the hairdryer i had to walk across the hotel to use a working one

2026-06-01 via Nuitee
Y
YOUSEF couple sa
3
Pros:

الموقع فقط
وبقاله تحت تفتح 24 ساعة

Cons:

السرير 1-5
الوسايد 1-5
ما فيه شباك ينفتح بالغرفة مكتومه
عشان توصل للغرف تستخدم مصعدين وزحمه على المصاعد
ما فيه لوبي
الاستقبال في الدور 12
الغرفة تطل على سطوح
وفي النهاية صحيت من النوم حصلت حشرة صغيرة عالسرير
تجربة لا تتكرر

2026-06-01 via Nuitee
M
Manuela couple br
8
2026-06-01 via Nuitee