Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Congestion around the hotel
Bathroom privacy issues

Categories

Cleanliness
8.51
The cleanliness was a standout feature according to multiple reviews.
Service
8.98
Rosemary was frequently mentioned for her helpful and friendly service, leaving a positive impression.
Location
9.02
Prime location on East Nanjing Road, ideal for business and leisure travelers.
Room Quality
8.47
Rooms described as spacious and comfortable, particularly on higher floors.
Amenities
8.4
Breakfast options are vast, though some requests for additional items were noted.
Value for Money
8.46
Standard quality for this hotel tier; perceived value aligns with the service and location.
Food and Beverage
8.41
Breakfast and dining quality mentioned positively, but improvements for specific dietary needs were suggested.
Overall Experience
8.58
Overall experience was described positively with numerous recommendations for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:51

Property Description

Luxurious Accommodation with Spectacular Views
Situated in the heart of Shanghai, Conrad Shanghai offers stunning views of the city skyline from its elegantly decorated rooms with floor-to-ceiling windows. The royal ambiance is heightened by spacious marble bathrooms and cozy sitting areas, providing a truly luxurious stay.

Convenient Location with Easy Access to Major Attractions
Located near People's Square, this hotel is a stone's throw away from Shanghai Museum, Shanghai Grand Theater, and People's Square metro station. Guests can easily explore nearby landmarks such as The Bund, Yuyuan Garden, and Xintiandi, along with numerous shopping and dining options within walking distance.

Relaxation and Wellness Facilities
After a day of sightseeing, guests can unwind at the hotel's heated indoor pool, hot tub, fitness center, and sauna facilities. The availability of soothing massages, a beauty shop, and a gift shop ensures a rejuvenating and enjoyable stay at Conrad Shanghai.

Book now to experience luxury and convenience at Conrad Shanghai!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

8.6
Based on 1909 reviews
Cleanliness: 8.51
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8.4
Value for Money: 8.46
Food and Beverage: 8.41
Overall Experience: 8.58
S
Suela • couple • ch
10
Pros:

We had an amazing stay at the Conrad Hotel in Shanghai! The staff were incredibly kind, helpful, and responsive, and their English was excellent. We even received a lovely surprise gift after mentioning that we were in Shanghai for my sister’s graduation. I also lost my wallet during our stay, and the manager went above and beyond to help me find it and translate everything for me. Even after checking out, the staff helped us arrange a Didi to the airport and guided us through the airport so we wouldn’t get lost. Thank you so much for the amazing service and kindness. Highly recommended!

2026-09-19 • via Nuitee
S
sujarit • solo_traveller • th
10
Very good experience, will be back
Pros:

Convenient to restaurant and shopping

Cons:

AC system needs attention, not cold in some room

2026-09-19 • via Nuitee
N
Natthisinee • extended_group • th
10
eveything is good .this is my second time here .the staff ivy,thena ,quain-G,friendly.the snack taste good
Pros:

eveything is good .this is my second time here .the staff ivy,thena ,quain-G,friendly.the snack taste good

Cons:

eveything is good .this is my second time here .the staff ivy,thena ,quain-G,friendly.the snack taste good

2026-09-19 • via Nuitee
A
Amy • couple • de
10
2026-09-19 • via Nuitee
S
Shaik Yazeed • couple • sg
10
Superb, comfortable, eay to get halal food.
Pros:

The property location is superb, the food here is outstanding. The staff Thena, Jacky, minnie and Ivy and all their staff is very friendly and helpful! Worth the stay here

Cons:

Nil

2026-09-19 • via Nuitee
L
lianna • family_with_children • gb
9
2026-09-18 • via Nuitee
H
hakan • couple • tr
3
İyi değildi
Pros:

Elbise dolabı yok

Cons:

Elbise dolabı yok

2026-09-18 • via Nuitee
S
Sara • extended_group • sa
10
2026-09-17 • via Nuitee
J
Jeslyn • solo_traveller • ph
10
Quain g camille diana very nice staff
Pros:

Quain g camille diana very nice staff

Cons:

Quain g camille diana very nice staff

2026-09-17 • via Nuitee
M
Michael • family_with_children • gb
6
Hotel is in a great location, however the rooms are tired and in need of a refresh to be 5 Star
2026-09-17 • via Nuitee
K
Kathryn • couple • nz
8
I’ll go back here to stay
Pros:

Its location the views the style

2026-09-16 • via Nuitee
X
Xi • solo_traveller • it
10
Ivy Quain g Jacky everything is perfect .the staff is great.and snack is good ,taste well .
Pros:

Ivy Quain g Jacky everything is perfect .the staff is great.and snack is good ,taste well .

Cons:

Ivy Quain g Jacky everything is perfect .the staff is great.and snack is good ,taste well .

2026-09-16 • via Nuitee
E
EBRAHIM • solo_traveller • ae
4
لن اعيد اختيار الفندق مره اخرى
Pros:

قرب الفندق من جميع الاماكن

Cons:

الحمام لايوجد فيه شطاف
والافطار لايوجد فيه تنوع ولايرقى للقيمة المدفوعه للغرفه

2026-09-16 • via Nuitee
L
LAURA • solo_traveller • it
10
Quain g ivy elsa the location is very good .the room is a little big .near the nanjing road .very popular .good lucky sn
Pros:

Quain g ivy elsa the location is very good .the room is a little big .near the nanjing road .very popular .good lucky snacks/cookies

Cons:

Quain g ivy elsa the location is very good .the room is a little big .near the nanjing road .very popular .good lucky snacks/cookies

2026-09-16 • via Nuitee
Y
YU HSUAN • extended_group • tw
10
2026-09-15 • via Nuitee
A
Ahmad • family_with_children • qa
10
Pros:

موظفين الاستقبال والإدارة لديهم حسن استقبال وتقدير للنزلاء

2026-09-15 • via Nuitee
A
Ahmad • family_with_children • qa
10
2026-09-15 • via Nuitee
N
Naif • couple • qa
10
2026-09-14 • via Nuitee
N
Naif • couple • qa
10
2026-09-14 • via Nuitee
Z
Zayed • family_with_children • ae
10
2026-09-13 • via Nuitee