Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Congestion around the hotel
Bathroom privacy issues

Categories

Cleanliness
8.51
The cleanliness was a standout feature according to multiple reviews.
Service
8.98
Rosemary was frequently mentioned for her helpful and friendly service, leaving a positive impression.
Location
9.02
Prime location on East Nanjing Road, ideal for business and leisure travelers.
Room Quality
8.47
Rooms described as spacious and comfortable, particularly on higher floors.
Amenities
8.4
Breakfast options are vast, though some requests for additional items were noted.
Value for Money
8.46
Standard quality for this hotel tier; perceived value aligns with the service and location.
Food and Beverage
8.41
Breakfast and dining quality mentioned positively, but improvements for specific dietary needs were suggested.
Overall Experience
8.58
Overall experience was described positively with numerous recommendations for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:51

Property Description

Luxurious Accommodation with Spectacular Views
Situated in the heart of Shanghai, Conrad Shanghai offers stunning views of the city skyline from its elegantly decorated rooms with floor-to-ceiling windows. The royal ambiance is heightened by spacious marble bathrooms and cozy sitting areas, providing a truly luxurious stay.

Convenient Location with Easy Access to Major Attractions
Located near People's Square, this hotel is a stone's throw away from Shanghai Museum, Shanghai Grand Theater, and People's Square metro station. Guests can easily explore nearby landmarks such as The Bund, Yuyuan Garden, and Xintiandi, along with numerous shopping and dining options within walking distance.

Relaxation and Wellness Facilities
After a day of sightseeing, guests can unwind at the hotel's heated indoor pool, hot tub, fitness center, and sauna facilities. The availability of soothing massages, a beauty shop, and a gift shop ensures a rejuvenating and enjoyable stay at Conrad Shanghai.

Book now to experience luxury and convenience at Conrad Shanghai!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1793 reviews
Cleanliness: 8.51
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8.4
Value for Money: 8.46
Food and Beverage: 8.41
Overall Experience: 8.58
S
Seut Bing (Amy) couple hk
8
2026-06-19 via Nuitee
G
G6403KPolivers Business San Diego, California
10
Great Shanghai Hotel
Pros:

Our company has chosen for us to stay at the Shanghai Conrad when we are in town. The hotel rooms are nicely proportioned and always at a comfortable temperature. The bed is comfortable with a variety of pillows offered to cater to guests’ needs.
The gym is probably my favorite part as it’s quite spacious and it has plenty of gym equipment to get a good workout in. Really appreciate the 24hr access.

Staff is always very welcoming and attentive to our needs, offering to personally walk us to the elevators as as Ms. Rosemary can be seen taking care of the hotel guests. The front desk ladies and gentlemen are also quite helpful. Staff ability to speak English is a welcomed amenity.

2026-06-18 via Tripadvisor
A
aidanv108 Business
10
Incredible week
Pros:

The hotel is amazing but Rosemary went above and beyond to make my stay as amazing as possible. Any need I had she was able to make it happen even on short notice. Highly recommend coming here!

2026-06-18 via Tripadvisor
L
LEONARD solo_traveller sg
8
Pros:

Attention from staff. Professionalism. Good service.

Cons:

The bed was overused so it sagged.

2026-06-18 via Nuitee
D
Diallo couple gw
10
Very clean hotel
Pros:

The staff are very nice to me

Cons:

Yes I like

2026-06-18 via Nuitee
N
Nmasher Family Mumbai, Maharashtra
6
Service lackluster despite excellent location
Pros:

Very good location and breakfast but very poor housekeeping. Basic amenities for 3 people not provided. No extra towels or water or toiletries not given for the extra person. Inspite of complaining everyday to manager no change. Extremely disappointed. Needed to go to airport at 4.30 am asked for towel at 3.45 am did not receive till 4.15 am. I feel this makes it more a 3 star than a 5 star. It’s the basic amenities and service they lack.

2026-06-17 via Tripadvisor
U
Usman solo_traveller pk
10
2026-06-17 via Nuitee
C
Chun-Hsuan couple tw
6
2026-06-17 via Nuitee
H
Henrik solo_traveller no
8
Cons:

Gym og basseng.

2026-06-17 via Nuitee
O
Onoud couple ae
9
2026-06-17 via Nuitee
R
rüya sıbel solo_traveller tr
9
Shanghai seyahatlerimde tek tercihim!
Pros:

3.yada 4.konaklayısım bu otelde..Merkezi olması ,her yere ulasım yada turıstık gezı ıcın cok ıdeal.odalar son derece rahat ve temız,ozellıkle wc banyo kullanımı konusunda içiniz rahat edebilir.

Cons:

klasık çin kahvaltısı agırlıklı , peynır zeytın bulmanız güç..yükseklik korkusu olanlar için odalar 20.kattan sonra başlıyor..

2026-06-17 via Nuitee
6
624rhib Business
10
I LOVE ROSEMARY
Pros:

Rosemary is a dream! Thankyou for having us

2026-06-16 via Tripadvisor
A
A7650HOkarenk Business
10
Best hotel to stay
Pros:

Wonderful hotel to stay. Very good position to everything including the subway. Staff have been outstanding. A big shout out to Rosmary who was manning the lift to help you out. She was a credit to the hotel and has incredible knowledge of the shanghai district. She went up and above to make you feel so welcome and nothing was too much trouble to help. We will definitely be coming back to the hotel next time in Shanghai.

2026-06-16 via Tripadvisor
美枝 couple tw
9
Pros:

櫃檯服務態度非常好Freya專業細心解說
早餐也是非常棒

2026-06-16 via Nuitee
U
Usman solo_traveller pk
10
2026-06-16 via Nuitee
X
X4070EAmuhammadh Couples
10
Customer Service By Rosemary
Pros:

Rosemary was so amazing to deal with, she helped us with our bags and was so kind and helpful directing us around the hotel. We are very happy with her service

2026-06-15 via Tripadvisor
C
Chee Koon couple sg
8
Pros:

Staff are helpful and welcoming. Ivy, Quain-G, Camille.

2026-06-15 via Nuitee
M
Man Kit family_with_children au
1
2026-06-15 via Nuitee
L
L5217PYsame Business
10
Great stay in Shanghai - the best of service!
Pros:

I had a wonderful stay at the Conrad Shanghai. The hotel is elegant, comfortable, and very well located, but what really stood out was the warmth and friendliness of the service throughout my visit.

A special mention goes to Rosemary, the concierge/elevator assistant, who was absolutely exceptional. She was extremely friendly, welcoming, and helpful, and she went out of her way to provide great recommendations during my stay. Her kindness and attention to detail made the experience feel personal and truly memorable.

The team at the Conrad Shanghai helped make the stay smooth, relaxing, and enjoyable from start to finish. Rosemary in particular made the stay just perfect, and I would happily recommend this hotel to anyone visiting Shanghai.

2026-06-14 via Tripadvisor
S
sanjeet kumar couple in
6
2026-06-14 via Nuitee